Care Home Owned by Blissful Care Homes in West Midlands
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Blissful Care Homes are showing below.
View the details of all 6 locations (with 228 reviews) owned by Blissful Care Homes
Blissful Care Homes Locations in West Midlands (1)
New Day Nursing Home
9.6
48 reviews
45 Wynford Road, Acocks Green, Birmingham B27 6JH
"My father was in New Days care in 2020, they were outstanding, so when I could no longer cover my mother's nursing needs and complex…" Read all 48 reviews
Location Type Care Home
New Day Nursing Home specialises in an extensive range of care requirements from nursing to residential care, care needed for adults to those with specific mental health needs and more. They can provide a high standard of care thanks to the skilled team… Read more about New Day Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 37 Rooms
- from £1,400 / week
Blissful Care Homes Reviews in West Midlands (48)
9.6
Blissful Care Homes has a Group Review Score of 9.6 (9.570) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Blissful Care Homes must have a Review Score.
Review of
New Day Nursing Home
from Jennie H (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was in New Days care in 2020, they were outstanding, so when I could no longer cover my mother's nursing needs and complex dementia I knew exactly where she would be calling home. I was a bit concerned as the home had a change of ownership since my father was there but there were still familiar
faces. Many employees have worked at New Day for years giving it a "one big family" feel, clearly the staff love working at New Day and looking after the residents there.This shows as all the staff are very caring and compassionate and this has been consistent over the years I have had involvement. I can leave my dear Mum in the comfort of knowing she is in the most capable caring hands of all New Days staff. I hope Bliss Homes appreciate the fact that New Day is so special because of all the amazing employees there, they really do go the extra mile and with some challenging cases to deal with to.If you are looking for a safe and caring environment New Day should be top of your list.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Annette B (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in Newday since November 2017. The care that she receives is excellent. The staff are wonderful, to both the residents and relatives.
Activities are provided for the residents. Some events organised are for the relatives to attend, the last one being in August, which was a barbecue.
Activities are provided for the residents. Some events organised are for the relatives to attend, the last one being in August, which was a barbecue.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Elaine B (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The best decision i ever made was to ask NewDay to look after my dear Mom. She is looked after so well & my husband & i can tell all the staff really care about her. The food is lovely. Mom was quite thin when she first went there but she has put on some weight which is great. The main thing for me
is that whenever we visit her we can always see she is happy & contented & that means the world & is all we can ask for. The staff are all so friendly & nothing is too much trouble. The best compliment i can give is that whenever we are away or can't visit her for any reason we miss her but we never worry about her cos we know she is in safe loving hands.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Juley W (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Dad had a terrible experience in a care home which led to a prolonged stay in hospital where he was assessed as requiring a nursing home to best meet his needs.We were worried about this move given our previous experience and that Dad has dementia.
From the first visit the staff were caring and committed
From the first visit the staff were caring and committed
to providing a quality service.All our questions were answered and communication was clear and consistent and Dads transition went smoothly.Dad has settled and they keep us updated about this progress , any changes in his condition and the activities he has partaken.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from S M (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother was discharged from hospital ack to New Day with a palliative care package. She was given privacy but kept under close monitoring during her decline and staff supported me well. Her medical needs were treated so that she was kept comfortable and calm. New Day was the best place for my mother
to end her long and happy life.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Robert H (Brother of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A very happy and amiable place to visit. The staff are always most accommodating. My brother always appears to be quite content.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from E P (Sister of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home cares well for our brother he seems really happy with many staff member's and always laughs and jokes with them. The food always smells delicious when we come to visit.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from S P (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am delighted with the care and attention all the staff have shown to my mother. I know that she can be difficult, but only a kind manner and attentive service and help have been given to her. Her room is lovely. We are delighted.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Julie R (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our dad was taken into Newday for end-of-life care in November last year. Within a couple of days, the fabulous team had Dad up and out of bed and eating and drinking. The staff are 'Angels, each and every one of them. We can't thank them enough for the care and support shown not only to Dad but our
family too. Thanks to them we were given an extra 9 months with our precious Dad. It was so comforting knowing Dad was in safe hands. We would have no reservations about recommending Newday Nursing Home to anyone.
Thank you.
Thank you.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from James M (Son of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Members of staff are always very helpful and considerate to the needs of the families whose loved ones are residents at New Day, they also appear to treat all residents with diligence and respect, all in all I’m more than happy with the service at New Day.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Jerry M (Husband of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife is a patient at New Day Nursing Home for 3 years. I cannot thank the staff enough for the wonderful care my wife gets. When I get home after visiting my wife, I don’t have to worry because I know that she is in safe hands. Once again thanks to all the wonderful staff at New Day Nursing Home.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Pam B (Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I first came here it was because of a very traumatic experience and I did not want to be in a home of any description. The staff here made me feel very welcome and cared for me in a very dignified manner. They took care of my medical issues accordingly. The food was really good and there was plenty
of choice. Activities are available. I am now really happy here and feel very safe. I would describe it as a "home" within a home. All the staff are respectful to me.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from N B (Husband of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A friendly nursing home which is very dementia aware and skilled. Staff are approachable and supportive of residents and their family visitors. The nursing staff are reliable and professional. The nursing home cater for my vegetarian diet.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from J D (Wife of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care my husband gets from everyone in the home.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from S M (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
New Day Nursing Home has been amazing. They're really helpful and very clean, 'food is great’ and nurses and carers are always there for you. Mom has been really happy since she’s moved into New Day Nursing Home.
Reply from Amal Raja, Group General Manager at New Day Nursing Home
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Review of
New Day Nursing Home
from Wendy M (Friend of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our neighbour has recently had to go into care, suffering with dementia. Like so many people going through this terrible disease, he is being cared for at a local care home, New Day Nursing Home. The staff there are excellent and they held a special event to introduce the new manager. There was a raffle
and I won first prize - a chocolate hamper. I re-raffled the hamper to raise money for the home and they were so grateful. We couldn’t ask for better staff to look after him, from all of his family and friends, we all want to say a massive thank you.
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Review of
New Day Nursing Home
from Sarah S (Daughter of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at New Day Nursing Home for almost 2 years and during this time the staff have treated her with compassion and kindness. They listen and respond attentively to her and as a family member they have always been very friendly and welcoming. The staff keep you informed and encourage family
in their activity days/celebrations - I couldn't be happier with how mom is treated and would highly recommend this home. Thank you so much to all the staff at New Day - you're fantastic!
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Review of
New Day Nursing Home
from Yvonne H (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my mother came to New Day Nursing Home over six years ago, you could not ask for a better care home. To all the carers, nurses and staff, to make my mom and me so welcome, always there for my mom and myself.
Thank you New Day Nursing Home.
Thank you New Day Nursing Home.
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Review of
New Day Nursing Home
from James H (Son of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Myself and family are so thankful that our mom is in this care home. The care is excellent, she is looked after really well. The management and staff are so warm, caring and welcoming, always having time to ask you if all is ok, do we want a tea or coffee, and how we are. We are so content and happy
in ourselves, we could not ask for a more caring and understanding team.
God bless you all.
God bless you all.
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Review of
New Day Nursing Home
from Eve P (Sister of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My brother has been here for over five years he is safe and comfortable. The staff are great. They have many social events over the year involving family members Easter, Spring, Summer, Christmas and birthday events. Lovely staff always hardworking. Thanks guys.
Reply from Alison Mold, REGISTERED HOME MANAGER at New Day Nursing Home
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