Care Home Owned by Viomar Care Homes Ltd in Worcestershire

in a large care home, we decided we wanted dad to be in a smaller home and one that would feel less impersonal.
I have to say The Haven has been an excellent choice. Dad is receiving quality care from the professional, knowledgeable, kind and sensitive staff. Nothing is too much trouble and whenever we have phoned to check how dad is, whoever answers the call is friendly and is able to give an update on dad without having to liaise with other staff members. We are also able to speak with him on the telephone. When we visit, dad is happy and we can see he is being looked after to a high standard.
If you are looking for a care home which is small and has a family feel, I would recommend The Haven.

offered food and refreshments whilst I was there.
I couldn't have hoped for a better care home.

in the large conservatory is encouraged and works so well for the residents! The garden is colourful and mum loves the food, the garden, her en-suite room and the staff. Mum has made friends despite a language barrier, and the extra effort by the staff is exceptional. I highly recommend this home for residents or new staff looking for a small happy team to join.

homes in the area and knew straight away that this was the right place for us. It’s small for a start so all the staff know each resident really well. We received a very warm welcome when we came to look round and this high level of care and consideration never ceased.
Dad was loved and cherished at The Haven by a staff who are kind, respectful, professional, caring and loving. I can’t praise them highly enough.

was ever any trouble for them. Mum passed away in Nov 2018 and right to the end the staff showed what I would say true care even sitting with her in her last hours we could not thank them enough for taking time out and coming to mum funeral showed respect for her and giving us the family their support. I thank you all from the bottom of my heart. I would never have any problems letting any of my family members move into The Haven if they ever needed care.

your loved one in a friendly hotel, instead of an institution.

all staff. Problems or concerns were dealt with quickly and efficiently by management and communication between myself and the home was always excellent.
Over the years my father enjoyed a variety of activities within the home including gardening, baking, interest table and social events, he especially enjoyed the visits from the 'Music Man'.

Recently the resident's lounges and dining room have been refurbished creating a lovely homely feel for residents and visitors alike.

owner, manger and staff are excellent.

just undergone an extensive refurbishment program and all the rooms are all of a good size offering bright, warm and cheerful accommodation for the residents. My mother feels safe and secure at The Haven and particularly enjoys the fantastic home cooked food.

and caring and, when she was able to do so, commented on how happy she was in the home.

I would have no hesitation in recommending this home - I have been required to visit over 200 homes throughout England in a professional capacity and would rank this home in the top 10%.

We would like to thank all the staff for their care and attention afforded to her in her final years.

The whole family felt welcome when visiting which was a comfort during this difficult period of our lives.