Average costs per week for care homes owned by Distinguished Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Distinguished Care Group, based on 3 out of 3 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Distinguished Care Group own?

Distinguished Care Group own 3 Care Homes.

Which Distinguished Care Group Care Homes have the highest review score?

Harwood Court , Waterloo House & Thomas Knight Care Home have the highest review score.

Distinguished Care Group | 3 Care Homes

Review of
Waterloo House
from T N (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Although my dad is currently receiving respite care at Waterloo House, the warm welcome and care has been first class. All of the staff, without exception, have been very helpful, kind and supportive. Nothing is any trouble and they have done everything possible to help my dad settle into his temporary

, hopefully permanent home. I am very grateful for all of their hard work as it really does give me comfort and peace of mind knowing that my dad's needs are all taken care of. Thank you.

Reply from Paul Smith, Director and NI at Waterloo HouseT N, we are delighted that your initial experiences of our care home are proving so positive for your dad. We look forward to any decisions in regards his long term future where we would continue to provide the warm, tender but fun care this home is renowned for - Paul

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Review of
Waterloo House
from E G (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Always welcomed into the home with a warm smile and pleasant greeting. All staff are always attentive and helpful. My mom's needs are well cared for. Staff are compassionate and always allow my mom her dignity. Thank you!!

Reply from Paul Smith, Director and NI at Waterloo HouseThank you for your kind words which I will ensure our manager and her team are made aware of.

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Review of
Waterloo House
from Nicholas R (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum is in Waterloo House, the staff are fantastic. She is treated with care, dignity and real support. The staff make an effort to be friendly and supportive of my mum and me as a visitor. The care is excellent and there are updates as needed. Highly recommend Waterloo House for its staff.

Reply from Paul Smith, Director and NI at Waterloo HouseThank you, Nicholas. I will make sure our manager and her team learn of your wonderful review. We are always delighted when our care is given recognition and this is very much appreciated

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Review of
Harwood Court
from L D (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

July 25 Mam moved to Harwood Court due to declining health, from day one staff were attentive and friendly. They interacted well with family and always treated mam with dignity and respect encouraging her to keep her independence, but they were on hand when she needed them. Mam chose not to take part

in the activities but staff never gave up trying to encourage her to interact. The many fairs and coffee afternoons were superbly organised and usually finished off with a good singalong!
The building and gardens were clean and well maintained, the laundry was immaculate and prepared quickly for the residents. There was a great choice of freshly cooked food and staff would willingly accommodate the resident's needs where possible.
Overall, there was a great team spirit making for a welcoming atmosphere, we felt reassured that our mam was safe and well looked after 24/7.
The Chaplin visited mam in hospital a number of times before she passed away and this was a great comfort to her.

Reply from Paul Smith, Director and NI at Harwood CourtThank you, Linda. I will ensure that our manager and his team are made aware of your generous review. I am so pleased that her final home was everything you and she wanted and that our in house Chaplin was a comfort when needed, Paul

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Review of
Waterloo House
from Valerie B (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

The care my husband received here during the 7 months before he died in early December was exceptional. The carers The carers worted tirelessly to keep him: to keep him safe, comfortable and treated with dignity and respect - even when he wasn't always easy to care for. They also gave our family peace

of mind. We were always made to feel welcome, listened to and supported. This is a wonderful care homeand that is entirely because of the wonderful staff. Thank you for everything you did for him and for us.

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Review of
Harwood Court
from R S (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

My relative was in Harwood Court for just over 2 years. In this time, her care was exemplary. She was always treated with dignity and respect. Staff could always be found if needed, and their interactions with family were as good. The homes care of my mother in her dying days was amazing. They could

not do enough for me or her. Their management of the moment of death and the aftermath can never be represented in words: it was perfect.

Reply from Paul Smith, Director and NI at Harwood CourtThank you, Richard. I am most pleased to read that the family were contended and comforted by the actions of our team spanning the period of the two years but most poignantly at the time of the last of our acts. I will ensure the whole team learns of your review. Paul

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Review of
Harwood Court
from Penny R (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum was a resident for a year, and we found Harwood to be welcoming and serene. Staff retention is good and provides consistency of care, which is compassionate and dignified, especially during end of life. The food is freshly prepared on site and always appetising. The activities of late have been

excellent, but were lacking before the current activity manager. The safety and security of residents is good, but consequently can be difficult to get in. The residents and family meetings were beneficial and acted upon.

Reply from Paul Smith, Director and NI at Harwood CourtThank you, Penny - we are most grateful for your thoughtful and most kind review

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Review of
Thomas Knight Care Home
from S M (Niece of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

Was invited to afternoon tea with my uncle it was absolutely lovely - good was great nice and fresh tea in china cups. It was lovely to meet other people who live there and there families and have a chat. Barbaqu outside in the garden which has just been done out - food was lovely such a nice day. Can't

wait for next one.

Reply from Paul Smith, Director and NI at Thomas Knight Care HomeThank you, S. We are delighted you were able to participate in some of the activities we offer at our specialist nursing facility Thomas Knight. We are constantly adding new features at this service with a cinema room being installed by the close of Autumm and two new lounges in support of the recent addition of the Snoezelen room. With our new manager and many new staff joining some of our more experienced team members in moving the home forward, it is great to know that people like you and your Uncle will benefit. Keep enjoying. Paul

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Review of
Harwood Court
from Janine F (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

The care received by mother has never fallen short of outstanding. I absolutely cannot fault Harwood Court in any respect and my mother is very happy to live there. All staff are welcoming and friendly and all residents that I have seen are so happy as Mum is. I believe the fees are in line with other

care homes in the area.

Reply from Paul Smith, Director and NI at Harwood CourtWe are delighted by your review. I will make it my business when visiting the service to ensure all employees and the management learn of your satisfaction. The manager and his team work very hard to deliver a service that meets not just the regulations but that further stands up to the 'Mum' test. It is gratifying to learn that in your eyes, we are meeting the 'mum' test fully.

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Review of
Harwood Court
from A D (Resident) assisted by family/friend published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

The care is very good. The staff are very friendly and efficient. The food is very good, tasty and plentiful.

Reply from Paul Smith, Director and NI at Harwood CourtWe are most grateful for your positive review. I will ensure our manager and excellent team are made aware

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Review of
Waterloo House
from Lisa H (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report

Overall Experience

My dad moved into Waterloo Care Home in January 2025. The staff treat my dad as part of their family, the kindness and respect he is shown is just so lovely. The food is fab and as my dad's weight had been worrying he's putting weight on weekly. His mental health is improving and he is settling into

his new home so well. I am so pleased my dad is a resident there, I feel like his daughter again not his carer. Outstanding care and I would highly recommend this home.

Reply from Paul Smith, Director and NI at Waterloo HouseThank you. We are delighted to read your kind review and to know that our care home has released you to find your relationship again. I will be sure to alert our lovely staff team

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Review of
Harwood Court
from L J (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report

Overall Experience

Harwood is a very homely home. Clean, warm and staff are very attentive, friendly and always smiling.
Has a real feel-good atmosphere among all staff including management, carers, cooks and even the maintenance man. Long may it continue.

Reply from George Ward, Home Manager at Harwood CourtThank you so much for your review. The staff are over the moon that you are happy with the quality of care received. We pride ourselves on our home and the staff work extremely hard to improve the quality of life for all our residents. Thank you again for this kind review, it means the world to us all.

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Review of
Harwood Court
from C T (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report

Overall Experience

Mam has lived here for over three years. It's a lovely home, everyone is so caring. A wonderful community - so friendly and homely.

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Review of
Harwood Court
from S H (Son of Resident) published on 30 September 2024 Submitted via Website • Report

Overall Experience

I first came upon Harwood Court when my mother became a resident in June 2023. Prior to that, her health was failing and a number of consecutive falls meant regular visits to A&E. I had never experienced life in a care home before my mother's inception and although it was difficult at first, visiting

and then leaving her, not knowing how she was coping with the new surroundings, it soon became apparent she was settling in really well. The carers are very friendly and attentive and always have a smile on their faces. Nothing is too much for them. Her room is always clean and tidy, bright and cheerful. The management have always made themselves available and have been very helpful when required. In short, my mother is very settled and happy with her surroundings and the care she is receiving. I too am extremely happy and have confidence in the way she's being cared for at this time of her life. Thank you to each and every member of staff.

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Review of
Harwood Court
from L H (Daughter-in-law of Resident) published on 23 September 2024 Submitted via Website • Report

Overall Experience

My mother-in-law became a resident of Harwood Court over a year ago. At that point, her health was failing and she had suffered from ongoing falls that had generally led to almost routine visits. Although being naturally anxious at first, she quickly became comfortable and confident within her care

setting and the improvement to her health and overall demeanour was a joy to see. Without exception, each and every member of staff have proved to be very helpful and friendly. We cannot fault the Management who have always made themselves available and gone that extra mile to ensure that all needs are met. Her room is always clean and tidy, and she is afforded the privacy and dignity of having her own private toilet and wash basin. The staff continue to support my Mother-in-law in every possible way. From the everyday needs of dressing, bathing, and mobility to a weekly visit to the hairdressers and nail bar, a highlight in her diary. Thank you everyone.

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Review of
Harwood Court
from K M (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card • Report

Overall Experience

My dad is currently on respite in Harwood Court. I can't recommend this home enough. The staff are extremely respectful to words my dad and friendly. Nothing is a bother. The home has a very homely feel. Highly recommend it.

Reply from George Ward, Home Manager at Harwood CourtThank you for your lovely feedback, it really does make a difference to myself and the team to see that our hard work and dedication to providing a high-quality service is seen in such a positive light. We value every resident and not only care for them but also their family members. This is a culture which is led by our values which underpin everything we do here at Harwood Court. We look forward to continuing caring for your father and supporting you all in any way we can.

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Review of
Harwood Court
from Paul R (Son of Resident) published on 15 August 2023 Submitted via Website • Report

Overall Experience

When Dad needed respite care about 4 years ago we visited other more modern care homes but chose Harwood Court over the others as we got an immediate positive feeling about the staff who took time to introduce themselves and ask questions of Dad.
After a week of respite, he asked to stay permanently.
He

passed away on 30th June 2023 in the home.
The staff here are superb and made Dad feel like a member of a bigger family. His care was brilliant and he really loved everyone at Harwood Court.
I would certainly recommend this care home and believe that Dad's life was extended as a result of living here.

Reply from George Ward, Home Manager at Harwood CourtThank you for your review; I will share it with the team. Your dad was such a huge part of our home and helped shape so many parts of what we do here at Harwood Court; setting our tables daily ready for our lunch service. It was a privilege to take care of your dad and the whole team felt so much grief when he left his home for the last time, he will never be forgotten.

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Review of
Thomas Knight Care Home
from Victoria B (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report

Overall Experience

I want to thank everyone who took care of my mam. Lovely staff - I couldn't ask for any more help. A big huge thank you to the staff who give my mam such good care and sit with her. Also, they give me great help. Thank you so much to the lovely staff all round and the home took care of everything she

needed. 5 stars all round.

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Review of
Thomas Knight Care Home
from T B (Friend of Resident) published on 10 November 2022 Submitted via Website • Report

Overall Experience

I brought my friend up from Ipswich nearly 2 years ago to be nearer me when his health dictated that it was not safe for him to stay at home anymore. It was the best decision for my friend and myself because it gave me the peace of mind that he would get the 24-hour care that he needed which he received

at Thomas Knight. I was very impressed with the calming atmosphere in the building. Every time I visited, sometimes unannounced, everything was always the same, with friendly and approachable staff. His room was always clean and he was cared for with professionalism and empathy. The staff knew my friend's needs inside and out and they were genuinely saddened by his passing, so much so, that many came to his funeral to say farewell. Finally, I take my hat off to the staff who cared for my friend. Their patience and expertise is amazing and I commend their fantastic commitment and dedication to the residents.

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Review of
Harwood Court
from Lilian B (Friend of Resident) published on 31 October 2022 Submitted via Postal Card • Report

Overall Experience

I am a friend of a resident at Harwood Court.
On the occasions, I visit the home I have been impressed with all I have encountered. Through my involvement and connection with the local methodist church, I have a long standing connection - the main advantage I feel is the size of the home which appeals

to most.

Reply from Cheryl Taylor, Home Manager at Harwood CourtThank you for your lovely comment it really does make a difference to me and the team to see that our hard work and dedication to providing a high-quality service is seen in such a positive light. The home has recently undergone a refurbishment and I am pleased to say it has turned out beautifully and will benefit all our residents ensuring they have a nice environment to live in. We look forward to seeing more of you in the future.

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Type of Care Provided	Average Weekly Cost
Residential Care	£879
Residential Dementia Care	£947
Nursing Care	£879
Nursing Dementia Care	£960
All Care Types	£879

Care Homes Owned by Distinguished Care Group

Distinguished Care Group Locations (3)

Distinguished Care Group Reviews (64)

Waterloo House

Waterloo House

Waterloo House

Harwood Court

Waterloo House

Harwood Court

Harwood Court

Thomas Knight Care Home

Harwood Court

Harwood Court

Waterloo House

Harwood Court

Harwood Court

Harwood Court

Harwood Court

Harwood Court

Harwood Court

Thomas Knight Care Home

Thomas Knight Care Home

Harwood Court

Awards / Recognitions (0)

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Costs for care homes owned by Distinguished Care Group

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Which Distinguished Care Group Care Homes have the highest review score?

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