from Janet G (Sister of Resident) published on 25 February 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Our sister has been at Oakley Lodge for I think about 8 years and moved in under the care of previous owners. She has always been well cared for in every aspect by both managers and staff.
Sadly her decline in health due to dementia and the problems with Covid has left her permanently in bed so we
don’t get to see the rest of the residents or outside her bedroom. We believe without the care from Oakley Lodge she would not be alive today.
The manager is very kind in facilitating face time calls so we can see our sister in her bedroom.
Reply from Ramneet Dhaliwal, Manager at Oakley Lodge
Thank you very much for your kind words Janet. It has been and continues to be a pleasure looking after your sister, and I hope we may continue to do so.
from Eileen W (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum just passed away after 3 years at Oakley Lodge but we were blessed to have had a secure and loving home for Mum where she enjoyed hearty meals and a real home from home. We as a family were supported and reassured always by knowing that Mums needs were being met by the wonderful staff at Oakley
lodge. We would like to thank them all for everything.
Reply from Ramneet Dhaliwal, Manager at Oakley Lodge
Thank you for kind words Eileen. It really was a treat looking after your mum, and getting to know your entire family. Mum and the whole family are missed.
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