Spellman Care in West Yorkshire | 3 Care Homes

Review of
Ghyll Royd Care Home
from Patricia S (Friend of Resident) published on 15 August 2025

Submitted via Website • Report

Overall Experience

I will always be grateful for the wonderful care and kindness, professionalism and patience, humour and genuine humanity shown to my dear friend at Ghyll Royd.
Thanks to all of the staff, from the bottom of my heart.

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Review of
Steeton Court Nursing Home
from Michael B (Son of Resident) published on 31 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother moved into Steeton Court Nursing Home in April 2024 after receiving care at 5 other homes, where they were unable to manage Mum's challenging needs due to her dementia. Mum was finally settled and the care team were excellent. This gave the family some reassurance Mum was being cared for.

There was an incident with one member of staff but the management dealt with it immediately and appropriately. Overall, the nursing home was well managed, had properly trained staff and I would not hesitate to recommend it.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you very much for this thoughtful and kind review, which I will share with all of our team. We really loved having your Mother here and getting to know the whole family. Reviews like this will help others navigate a potentially complex and difficult time. Once again, thank you for taking the time to leave us this lovely review.

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Review of
Ghyll Royd Care Home
from Jan M (Friend of Resident) published on 30 July 2025

Submitted via Postal Card • Report

Overall Experience

I am so grateful for the care my friend has received at Ghyll Royd over the past 2 1/2 months. The staff on Beech Household could not have been more kind. They have been caring, professional, thoughtful, patient, friendly and attentive to every need. Managers, admin staff & the ancillary staff I've

come into contact with have all been friendly, supportive and efficient.
A big thumbs up for Ghyll Royd. Thank you.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind words about Ghyll Royd and the care your friend has received over the past 2 months. It truly means a great deal to all of us to know that you have felt supported and reassured during this time.I will be sure to pass on your lovely feedback to the team on Beech Household, as well as to our managers, admin, and ancillary staff. They will be delighted to hear that their kindness, professionalism, and dedication have made such a positive difference.Your appreciation is a real boost for everyone here at Ghyll Royd. Thank you once again for taking the time to share this.

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Review of
Springbank Care Home
from Alistair P (Son of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

We have been very happy with all the care that the team at Springbank provided. Mum could not have been anywhere better albeit for only a short time. The friendliness and professionalism have been outstanding.

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Review of
Steeton Court Nursing Home
from R H (Stepdaughter of Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

Steeton Court is in a lovely situation. Very pleasant building to visit with a welcoming and bright feel as soon as you enter. My step-mother spent nearly two years in the home due to dementia and was very settled. The staff were very kind, informative and professional. All her needs were met and they

kept us updated on my step-mother's welfare. We received an excellent weekly news letter about all that was going on in the home. This was so useful and interesting as I lived a distance away from the home. I must thank the home administrator for all her valuable help and the activities team for all the interesting events they provided.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you so much for this very kind and touching review. It was an absolute pleasure to have your loved one in our care. We are very grateful for this review and we shall share this with our staff.

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Review of
Ghyll Royd Care Home
from Derek D (Husband of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My wife has been in the Beech unit at Ghyll Royd for 18 months during which time she had excellent care from a wonderful team. She had diabetes, Alzheimer's and Coeliac disease and all these conditions were monitored and managed by the excellent nurses and carers on the unit. There were lots of activities

morning and afternoon seven days a week available for residents to take part as they wish. There is a warm and happy atmosphere throughout the home which is shown by all the staff who are kind and helpful to residents and visitors. My wife was very calm and settled whilst she was in Ghyll Royd and looked upon the staff as friends. There was always a smile and a word or two from everyone we saw when visiting. Sadly, my wife passed away on the 8th May and the support shown by all staff we spoke to was a great comfort. We are extremely grateful for your care and attention and would like to thank all your staff who do an amazing job. We will continue to support Ghyll Royd going forward.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your heartfelt words and for taking the time to share your experience of your wife's time at Ghyll Royd. We are truly sorry for your loss and extend our deepest condolences to you and your family.It means a great deal to all of us to know that your wife felt calm, settled, and well cared for during her time with us. We are honoured to have supported her and to have shared in her journey. Your kind recognition of the team on Beech Unit, and the wider home, is deeply appreciated and will be shared with all the staff.We're especially touched that you found comfort in the support offered at such a difficult time. Please know that you and your family will always be a part of the Ghyll Royd community, and we are truly grateful for your continued support.With warmest regards, Nichola and all the team at Ghyll Royd

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Review of
Springbank Care Home
from Ella D (Daughter of Resident) published on 25 June 2025

Submitted via Website • Report

Overall Experience

Our mother with dementia was at the home for 8 weeks until she passed away. We had looked round other homes but as soon as I walked in here and was welcomed so warmly I knew this was the place. It felt like a luxurious hotel and smelt lovely. The care that our mother received was the absolute best.

The home has a friendly, nurturing atmosphere, it was immaculately clean, the activities are fun and plentiful, and the residents seem really happy and well looked after. The food always looked amazing, she had brilliant empathetic and and kind carers and support staff, and the management were so welcoming and you could see that they had a great relationship with the staff. You could tell it was a nice place to work. Our mum was relaxed and happy there which was so comforting to us. End of life care in the home was so respectful, caring and dignified. Her time in the home was something we will always cherish.

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Review of
Ghyll Royd Care Home
from Alex S (Daughter-in-law of Resident) published on 12 June 2025

Submitted via Website • Report

Overall Experience

To all the wonderful team at Ghyll Royd from management, reception, nurses, carers , pink ladies , cooks, cleaners, laundry, maintenance,to the residents and their families.
Our mum had 2 years there even though she went in end of life.
From the moment she arrived, we saw the warmth and dedication

in everything the staff did on a daily basis, and moments of genuine kindness that made us and her feel safe and valued. You weren't just carers; you became part of our extended family.
It brought us so much comfort to know that she was in such good hands, surrounded by people who truly cared for her as a person, and not just as a resident.
In her final days, your support meant more to us than we can ever put into words. We laughed together and cried together and our loss was your loss.
We will continue to come in and see you all as you can't say goodbye to extended family .

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your incredibly kind and heartfelt message. It truly touched every one of us here at Ghyll Royd.It was our privilege to care for your lovely mum and to share in those precious moments with your family. From the beginning, she brought warmth and grace into our home, and it meant so much to all of us to be part of her journey. Knowing that our care brought you comfort means everything.We laughed with you, cried with you, and felt the loss alongside you because your mum, and your family, became a part of ours. Were so grateful that you continue to visit and stay connected. As you said so beautifully: you dont say goodbye to family.With love and deepest thanks,Nichola and all the team at Ghyll Royd

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Review of
Ghyll Royd Care Home
from J W (Husband of Resident) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience

The end of May is my wife's birthday. I had mentioned it briefly to the staff but not made any fuss about it. So it was with great surprise and pleasure to find this afternoon that the staff had looked after in the morning, including shower/wash and style of hair. They left a birthday card/birthday

balloon, and when I visited with my son and his partner, we were offered tea or coffee and a specially made birthday cake. All greatly appreciated.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind message it truly means a great deal to all of us here at Ghyll Royd.We were delighted to be able to celebrate your wifes birthday in a small but special way. Its those personal touches that we know can mean so much, and it was our pleasure to help make the day feel memorable for her and your family.Hearing that you felt appreciated and cared for brings us so much joy. We always strive to create moments that matter for both our residents and their loved ones.Thank you again for taking the time to share your thoughts.With warmest wishes,Nichola and all the team at Ghyll Royd

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Review of
Ghyll Royd Care Home
from Rodger C (Son of Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

My father was taken into Ghyll Royd to receive end of life care and was in the home for around 9 months. Over the time that my father was in the home, I found the staff to be extremely helpful and considerate, and I would be happy to recommend the home to people in the future.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind words and for taking the time to share your experience.It was our privilege to care for your father during his time with us. Were truly grateful for your trust in us, especially during such a sensitive and important stage of life. Knowing that you found our team to be helpful and considerate means a great deal to us all.Your recommendation is deeply appreciated it reminds us why we do what we do.With heartfelt thanks,Nichola and all the team at Ghyll Royd

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Review of
Ghyll Royd Care Home
from L H (Daughter-in-law of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

Spoke to laundry staff.
They were very helpful regarding the laundry care of father-in-law's clothes. Able to explain how they deal with the garments.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you for your lovely feedback.We're so pleased to hear that our laundry team were able to assist you and provide reassurance regarding your father-in-law's clothing care. They take great pride in their work, and it means a lot to know their efforts are appreciated.

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Review of
Ghyll Royd Care Home
from Stuart T (Husband of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been in the care home since beginning of December 24 and I have no issues with the home. When I worked in monitoring and evaluation with quite a number of clients, your standards are extremely good, and more importantly, your carers work well to achieve your high standards.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind and encouraging words.Were truly grateful for your feedback especially given your background in monitoring and evaluation. It means a great deal to know that our standards and the dedication of our care team have made a positive impression on you.Our carers work with compassion and commitment every day, and hearing that this is reflected in your experience is both affirming and appreciated.Thank you again for your support.Warmest regards,Nichola and all the team at Ghyll Royd

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Review of
Ghyll Royd Care Home
from Angela A (Friend of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

My friend spent the last 4 months of her life being gently & patiently cared for on the Rowan unit.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you for your kind message and for sharing your thoughts with us.It was a privilege to care for your friend during her time on the Rowan unit. Our team always aims to provide gentle, compassionate care, and were touched to know that this was felt by those closest to her.Your words mean a great deal to us and will be shared with the Rowan team, who will be deeply moved to know their care made a difference.With sincere thanks,Nichola and all the team at Ghyll Royd

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Review of
Springbank Care Home
from Julia C (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

Our mum has been resident in Bluebell wing at Springbank Care Home for over four years and we have been delighted with the care she has received . A special mention is deserved following mum's fall and broken hip. The progress that she has made is is in no small part as a result of the simply brilliant

staff at Springbank who look after her day to day. All the carers clearly want the best for their elderly residents and go the extra mile (or even two!) to encourage and support them. Thanks to all of you - so grateful!

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Review of
Steeton Court Nursing Home
from C T (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

Recently my mum suffered a stroke or similar.
She has been a resident at Steeton Court for nine years. The nurse called me and clearly described Mum's situation.
When I arrived, a carer was with Mum, holding her hand. I had been hiking and was very dirty, so they offered me use of a shower.
The nurses

& carers were so kind and supportive of both mum & me. Mum is much better, I can't praise their care enough.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you for leaving us this kind review. I am very pleased to hear that you felt both Mum and yourself were well supported in what must have been a very difficult time.

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Review of
Ghyll Royd Care Home
from Christine M (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My family and I thank you all so much for the excellent care that you have given to my husband while he has stayed in your lovely home. You have treated him with respect, kindness & patience, meeting his needs and feeding him delicious food. Your home is a safe haven, it has a welcoming feel to it the

minute you walk in and all the staff are lovely. So with grateful hearts we send you our love.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your wonderful message. It truly warms our hearts to hear how much you appreciated the care your husband received here at Ghyll Royd.We strive every day to provide a safe, welcoming, and compassionate environment and knowing that we were able to meet your husbands needs with kindness and patience means the world to us.Your kind words will be shared with the whole team, who will be deeply touched by your gratitude and love.With heartfelt thanks and warmest wishes,Nichola and all the team at Ghyll Royd

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Review of
Ghyll Royd Care Home
from B P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Can't recommend highly enough! From
My very first visit, I have been impressed with the friendliness and professionalism of staff, the quality of care provided and I feel assured that my father is in the best place for his needs.
The care app allows me to check how my father is on days that I cannot

visit. The staff are always approachable and communication is very good.
Having visited a number of care homes and nursing homes, I feel Ghyll Royd have just 'got it right' and wouldn't hesitate to recommend to others.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind and encouraging words.We are delighted to hear that your first visit left such a positive impression and that you feel assured your father is receiving the best care here. Our team works hard to combine professionalism with genuine warmth, and it's wonderful to know that this is reflected in your experience.We're also pleased that the care app helps you stay connected and informed on days you can't visit - communication and transparency are very important to us.Your recommendation means a great deal to everyone here at Ghyll Royd.With warmest thanks and best wishes,Nichola and all the team at Ghyll Royd

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Review of
Steeton Court Nursing Home
from K S (Sister of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

In Dec 2024 I had 2 members of my family in Steeton Court nursing home. Sadly one member was put on end-of-life care and sadly passed away before xmas, my second other family member could not have asked for better care for my brother, Mum and I were looked after every step of the way, everything explained

to us and what was going to happen. When he passed away we were given time alone with him to take it all in. Even on the funeral day everything was organised for mum to attend. Could not wish for a better home, thank you.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you for this thoughtful review. We value your feedback and will share this with our staff. It was our pleasure to look after your Brother and we will continue to provide kind and compassionate care for your Mother. We are grateful to you for choosing us and we will always be here to support you as a family.

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Review of
Ghyll Royd Care Home
from Anthony C (Son of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

The atmosphere at the home as soon as you enter is warm comforting and welcoming.
The staff are lovely and smiling and friendly.
Rooms are large bright and airy and the conservatory looks out into a peaceful garden.
Dad is content and rested and clearly likes the staff which is very different to

another home he was in previously.
My mum and I feel assured he is being cared for and well loved.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home

Thank you so much for your wonderful 5-star review! We're truly touched by your kind words about the warm and welcoming atmosphere, our friendly staff, and the comfortable environment we've created.It means the world to us that you've noticed the positive difference in your Dad's contentment and restfulness compared to his previous experience. Knowing he feels cared for and loved is our ultimate goal, and your feedback validates our team's dedication. We'll be sure to share your lovely comments with everyone. Thank you for entrusting us with your Dad's care.

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Review of
Ghyll Royd Care Home
from Tracy S (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My mum is receiving kind, dignified and supportive care at Ghyll Royd Nursing Home. The full team are cheerful, positive, approachable and helpful. The residents all have a ready-made extended family the moment they decide to reside at the Nursing Home.
My mum has flourished in their care and enjoys

time in her room, the lounge/dining room and particularly outside in the lovely gardens, as she really appreciates connecting with nature.
The kitchen staff cater to my mum's dietary needs, and she heartily enjoys her food.
She feels included in the daily entertainment - Mum enjoys and engages in the musical activities, having always loved ballroom dancing in her younger years.
I have full peace of mind that my mum is safe physically and mentally (with her medications always taken on time with full supervision) and that all her needs are being met at Ghyll Royd. I would like to say a huge "Thank you" to all the Team for playing their part in caring for my lovely mum.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your heartfelt message - it means the world to us all here at Ghyll Royd.We are absolutely delighted to hear how well your mum has settled in when she first arrived at our home and how much she is flourishing in her surroundings. Knowing that she enjoys time in the garden, the musical activities, and mealtimes - all while feeling safe, supported, and included - is exactly what we hope to achieve for each resident.Our team takes great pride in delivering care that is not only kind and dignified, but also personal and enriching. Your words affirm the dedication and compassion shown by every member of our staff - from nurses and carers to our kitchen, activities, and housekeeping teams.Thank you for trusting us with your mum's care and for recognising the efforts of the entire Ghyll Royd family. It's our absolute privilege to support such a special lady.With warmest thanks and appreciation,Nichola and all the team at Ghyll Royd

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Care Homes Owned by Spellman Care in West Yorkshire

Spellman Care Locations in West Yorkshire (3)

Spellman Care Reviews in West Yorkshire (182)

Ghyll Royd Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Springbank Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Springbank Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Springbank Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Ghyll Royd Care Home

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