Spellman Care in West Yorkshire | 3 Care Homes

Review of
Springbank Care Home
from Robert F (Son of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My mum stayed at Springbank for nine months after care at home was no longer enough. She received excellent care from day one. However, it was during mum's final few days that we were blown away by the level of compassion from all the staff. Not just the care they took of mum, making her as comfortable

as they could, but also the way they took care of us as we sat by her bedside.

I am so grateful to the staff for the way they took care of mum, along with the peace of mind which that brought me. On my visits from Scotland every few weeks, it meant I could just spend quality time with mum in comfortable and relaxed surroundings. It was nice getting to know the staff, too, and receiving a friendly welcome after a long drive down. Springbank came to feel like a home-from-home for me, and I shall always look back on mum's time there with fondness.

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Review of
Ghyll Royd Care Home
from Rosamund W (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband received end-of-life care at Ghyll Royd, and I cannot thank them enough for all the care, comfort, love, compassion and dignity extended to him by all the staff, especially the willow team. All the above was also extended to my daughters and myself as we spent precious time with Peter. Thank

you for being there when we needed you.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home

Thank you for taking the time to leave us a review. I will make sure your kind comments are passed on to the Ghyll Royd Team.

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Review of
Steeton Court Nursing Home
from H C (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

Steeton Court offered a welcoming and comforting experience for both my parents and for us as a family. All the staff, regardless of their job, were warm, friendly, polite and respectful. My father had more complex health care needs, which were always met and with nothing too much trouble. Individual,

personalised care was excellent, staff communicated and informed the family of any changes, which was reassuring. We had no worries about the standard of care; in particular end of life care was excellent. Physical and mental health care needs were met to reduce suffering. Open visiting, respect, dignity, attentiveness - this excellent nursing home has certainly helped in our grief - knowing our parents received the best possible care.

Reply from Peter Chadwick, Marketing Manager at Steeton Court Nursing Home

Thank you for taking the time to leave us such a lovely review. I will make sure that your comments are passed on to our team.

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Review of
Springbank Care Home
from Frances B (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident at Springbank for just over four years now. The care she has received throughout all her time at Springbank has never been anything less than outstanding. Her physical needs are well met- if she has a medical issue it is addressed immediately . Great thought and care has also

been put into respecting her dignity.
The staff are very accessible. If I have a query or concern about mum communications are responded to in a timely manner .
The home is spotlessly clean and has the air of an upmarket hotel.The furnishings are smart and comfortable. The gardens are well tended and provide a most beautiful outdoor space for the residents to relax in the summer months. At Christmas the seasonal decorations are stunning.
Residents' birthdays are observed by the baking of their own special birthday cake, and landmark birthdays can be shared with family and friends.
I am convinced that mum is receiving the best possible attention in a comfortable and caring setting.

Reply from April Howie, Deputy Manager at Springbank Care Home

Thank you so much for this truly wonderful review.
Having known your mother and seen her thrive with us over the past four years, it means the world to the entire Springbank team, myself included, to…read more

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Review of
Ghyll Royd Care Home
from Karen S (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

Mum received excellent nursing care here after having a short spell in Leeds General Infirmary and then three weeks in a rehabilitation centre in Chapel Allerton following breaking her hip in a fall in May 2025. I cannot praise the staff and management highly enough for the way they looked after my

Mum during July and August of this year. Everyone treated Mum with real and honest kindness and consideration. I could not have found a better environment for her to live in, or a more dedicated team of people for her to spend her final weeks with on this earth. I live a long way away, but communication with Ghyll Royd was easy and never too much trouble. I was cared for too, as we had many difficult days and the support I received was second to none. Mum made the difficult decision to engineer her own demise as "she was ready to go" and whilst this was heartbreaking to accept, everyone treated her with respect and made her last days very comfortable. My heartfelt thanks to everyone.

Reply from Philippa Young, Operations Manager at Ghyll Royd Care Home

Thank you for taking the time to leave us such a heartfelt review. It was a pleasure to care for your mother during her time with us. I will make sure your kind words are passed on to our team.

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Review of
Springbank Care Home
from Lindsay R (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

We are so happy with all of mum's care, we are always kept up to date with any changes. We feel mum is in the best and trusted hands. The care home staff are always warm & welcoming and there if needed to ask about anything.
The care home is spotless as is mum's room. There's a lovely warm home-like

feel as soon as you walk in, with music playing softly, so welcoming.
Even though mum has lost interest in all of the wonderful activities & day trips and people who come in with animals etc it's wonderful for those residents able to enjoy this.
We always say mum would have chosen here, if she could have done. The perfect place for our wonderful mum to be - thank you to all at springbank x

Reply from April Howie, Deputy Manager at Springbank Care Home

Thank you so much for this truly lovely feedback.
It means the absolute world to the entire team, and myself, to know you feel your mum is in the best and trusted hands here at Springbank.
We are so…read more

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Review of
Springbank Care Home
from H N (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

In the short time my dad has been a resident at Springbank Care Home he has settled well into his new surroundings. He's been made to feel so welcome and comfortable into the well run Springbank Care Home family from day one. He's very happy and content, well looked after and loves to get involved with

the daily activities arranged and the regular trips out.
I've found all staff to be welcoming, very helpful, compassionate, understanding, considerate, supportive, talkative, well presented, happy in what they do, attentive and above all provides exceptional care for my dad with his dementia needs.

Reply from April Howie, Deputy Manager at Springbank Care Home

Thank you so much for this truly wonderful feedback regarding your dad's first few weeks with us.
It means the world to the entire Springbank family, and myself, to hear that he has settled in so…read more

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Review of
Ghyll Royd Care Home
from Caroline C (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Yesterday we said goodbye to my dad who had received just over a week of the most amazing, caring and respectful end of life care at Ghyll Royd. It is difficult to put into words the gratitude felt by myself, my sister and my mum to all the staff. From lovely Kay who brought the laundry, Giovanni who

always knew chocolate was the answer, Raoul who's gentle reassuring tap on my mum's shoulder let her know he was there if she needed anything, to Ian, whose words on our last night with dad left mum safe in the knowledge that she could rest and dad was in very safe hands. I said on many occasions, the staff at Ghyll Royd must tuck their angel wings into their neatly presented uniforms every morning because I don't see any other explanation of how caring and respectful they are. The first day mum went to visit, Nichola gave her a big hug, and that alone was enough to tell us that their focus was care. Care for the resident and care for the family. We cannot thank them enough.

Reply from Philippa Young, Operations Manager at Ghyll Royd Care Home

Our whole team was so moved to receive this lovely review this morning. It was our pleasure to care for your dad. We feel so lucky to have known him, and he will very much be missed.

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Review of
Ghyll Royd Care Home
from Amanda P (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My Dad received end of life care at Ghyll Royd. The care he received was exemplary. The amazing staff treated him with care, respect, kindness and dignity. They also cared for me, my mum and my sister while we sat with him, with endless cups of tea and shoulders to cry on. We are so pleased he spent

his last days being looked after in this very special place.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home

Thank you for taking the time to leave us such a heartfelt review; I will make sure to pass your kind comments on to the team at Ghyll Royd.

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Review of
Steeton Court Nursing Home
from A W (Sister of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

We looked at 3 other care homes before we decided on Seeton. As the stay was funded the council agreed this as it was also the cheapest. In our opinion it was also the best both in standard of the home and rooms but most importantly the quality of the staff who act in a professional manner and made

my sisters stay more than we could have expected in difficult circumstances.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you for taking your time to leave us this kind review. We pride ourselves on compassionate and professional care. It was a pleasure to look after your Sister and support her and yourselves at a…read more

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Review of
Steeton Court Nursing Home
from Josh M (Grandson of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

My grandad was in Steeton Court for 10 months and the care he received was of a high standard. We were kept well informed of any changes in his health all the time. During his last few days he was kept very comfortable and his wishes were adhered to. The nursing team, care team, domestic and kitchen

staff are all very professional and care with a person-centred, dignified approach.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you for taking the time to complete this review of our home. What lovely words to read. It was a pleasure to care for your Grandad. The staff fondly remember him and the whole family. Thank you…read more

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Review of
Ghyll Royd Care Home
from Jane H (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My Dad was on end of life care at Ghyll Royd. The care he received was nothing short of excellent, but what truly stood out was the kindness, compassion and dignity with which it was given. Every member of staff treated Dad with such respect, gentleness and warmth and that made an enormous difference

to both him and our family. Despite the very difficult circumstances, there was always space for laughter and humour alongside the tender care. They didn't just see him as a patient, but as a person with a lifetime of stories, and they honoured that right up until the end. As a family, we were supported too. We were always kept informed, included and treated with empathy and understanding. Knowing that Dad was safe, comfortable and surrounded by people who genuinely cared about him gave us peace of mind at the hardest time of our lives. We will always remain deeply grateful - thank you.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for sharing such kind and moving words about your Dad's care with us. It means the world to our whole team to know that we were able to provide comfort, dignity, and compassion to…read more

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Review of
Steeton Court Nursing Home
from P D (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum spent the last 16 months of her life as part of the Harewood (dementia) community. She was welcomed by the staff with compassion, smiles and a sense of fun. She felt cherished by the staff who took excellent care of her and always thought forward preparing for her future needs. Communication from

the home was excellent. Mum especially enjoyed playing balloon tennis, listening to visiting singers and musicians, and going on outings when she was well enough. Steeton Court has a friendly atmosphere where residents enjoy living.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

We are so grateful for this wonderful review. We remember Mum fondly and it was a privilege to know you all and have Mum in our home. Once again this review is so thoughtful and helpful for those…read more

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Review of
Ghyll Royd Care Home
from Patricia S (Friend of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

I will always be grateful for the wonderful care and kindness, professionalism and patience, humour and genuine humanity shown to my dear friend at Ghyll Royd.
Thanks to all of the staff, from the bottom of my heart.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind words. It truly means a great deal to all of us at Ghyll Royd to know that our care and support have made a positive difference to your dear friend. The team work with…read more

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Review of
Steeton Court Nursing Home
from Michael B (Son of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother moved into Steeton Court Nursing Home in April 2024 after receiving care at 5 other homes, where they were unable to manage Mum's challenging needs due to her dementia. Mum was finally settled and the care team were excellent. This gave the family some reassurance Mum was being cared for.

There was an incident with one member of staff but the management dealt with it immediately and appropriately. Overall, the nursing home was well managed, had properly trained staff and I would not hesitate to recommend it.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you very much for this thoughtful and kind review, which I will share with all of our team. We really loved having your Mother here and getting to know the whole family. Reviews like this will…read more

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Review of
Ghyll Royd Care Home
from Jan M (Friend of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

I am so grateful for the care my friend has received at Ghyll Royd over the past 2 1/2 months. The staff on Beech Household could not have been more kind. They have been caring, professional, thoughtful, patient, friendly and attentive to every need. Managers, admin staff & the ancillary staff I've

come into contact with have all been friendly, supportive and efficient.
A big thumbs up for Ghyll Royd. Thank you.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your kind words about Ghyll Royd and the care your friend has received over the past 2 months. It truly means a great deal to all of us to know that you have felt supported and…read more

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Review of
Springbank Care Home
from Alistair P (Son of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

We have been very happy with all the care that the team at Springbank provided. Mum could not have been anywhere better albeit for only a short time. The friendliness and professionalism have been outstanding.

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Review of
Steeton Court Nursing Home
from R H (Stepdaughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

Steeton Court is in a lovely situation. Very pleasant building to visit with a welcoming and bright feel as soon as you enter. My step-mother spent nearly two years in the home due to dementia and was very settled. The staff were very kind, informative and professional. All her needs were met and they

kept us updated on my step-mother's welfare. We received an excellent weekly news letter about all that was going on in the home. This was so useful and interesting as I lived a distance away from the home. I must thank the home administrator for all her valuable help and the activities team for all the interesting events they provided.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing Home

Thank you so much for this very kind and touching review. It was an absolute pleasure to have your loved one in our care. We are very grateful for this review and we shall share this with our staff.

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Review of
Ghyll Royd Care Home
from Derek D (Husband of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My wife has been in the Beech unit at Ghyll Royd for 18 months during which time she had excellent care from a wonderful team. She had diabetes, Alzheimer's and Coeliac disease and all these conditions were monitored and managed by the excellent nurses and carers on the unit. There were lots of activities

morning and afternoon seven days a week available for residents to take part as they wish. There is a warm and happy atmosphere throughout the home which is shown by all the staff who are kind and helpful to residents and visitors. My wife was very calm and settled whilst she was in Ghyll Royd and looked upon the staff as friends. There was always a smile and a word or two from everyone we saw when visiting. Sadly, my wife passed away on the 8th May and the support shown by all staff we spoke to was a great comfort. We are extremely grateful for your care and attention and would like to thank all your staff who do an amazing job. We will continue to support Ghyll Royd going forward.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home

Thank you so much for your heartfelt words and for taking the time to share your experience of your wife's time at Ghyll Royd. We are truly sorry for your loss and extend our deepest condolences to…read more

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Review of
Springbank Care Home
from Ella D (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

Our mother with dementia was at the home for 8 weeks until she passed away. We had looked round other homes but as soon as I walked in here and was welcomed so warmly I knew this was the place. It felt like a luxurious hotel and smelt lovely. The care that our mother received was the absolute best.

The home has a friendly, nurturing atmosphere, it was immaculately clean, the activities are fun and plentiful, and the residents seem really happy and well looked after. The food always looked amazing, she had brilliant empathetic and and kind carers and support staff, and the management were so welcoming and you could see that they had a great relationship with the staff. You could tell it was a nice place to work. Our mum was relaxed and happy there which was so comforting to us. End of life care in the home was so respectful, caring and dignified. Her time in the home was something we will always cherish.

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Care Homes Owned by Spellman Care in West Yorkshire

Spellman Care Locations in West Yorkshire (3)

Spellman Care Reviews in West Yorkshire (193)

Springbank Care Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Springbank Care Home

Ghyll Royd Care Home

Springbank Care Home

Springbank Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Springbank Care Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Springbank Care Home

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