Spellman Care in West Yorkshire | 3 Care Homes

Review of
Ghyll Royd Care Home
from Beth P (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

I wouldn't hesitate to recommend Ghyll Royd care home.
Having visited a number of local care homes, I instantly knew that the Willow unit at Ghyll Royd was the best place for my parent's needs. The atmosphere is warm and welcoming and the facilities are very good- with a gorgeous conservatory and

garden area. Most importantly, all the staff have that perfect mixture of being caring, skilled and professional.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care HomeThank you so much for your kind recommendation. Choosing the right care for a parent is such a significant decision, so it means the world to us that you felt that instant connection with our Willow unit.
It is lovely to know your loved one feels so settled at Ghyll Royd, from the peaceful garden to the support of our dedicated team. We are truly grateful for your trust in us and will ensure your kind words are shared with everyone.

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Review of
Springbank Care Home
from Linda G (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Outstanding care, friendly, like a family, cheerful, helpful staff in all areas making sure all needs are catered for. Nothing too much trouble. Reassuring, wonderful food, catering, for even the most difficult diets individually. Felt like a 1st class hotel. Very professional. A home to be extremely

proud of.

Reply from Peter Chadwick, Marketing Manager at Springbank Care HomeThank you for taking the time to leave us such a kind review. I will make sure that your comments are passed on to the whole Springbank team.

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Review of
Steeton Court Nursing Home
from Michelle T (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has been here since November 2025. I couldn't aks for a nicer place! She has dementia & all the staff are absolutely lovely! Nothing is ever too much for them. They allow me to use their own hair salon to do mum's hair & nails, (as I am a hairdresser). You couldn't ask for a nice place to be!

From the cleaners up to management, they're all amazing. My only wish is for Mum to be comfortable & have her last days/months/years in this place.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing HomeThank you for taking your time to leave us this review. We will share this wonderful and heartfelt feedback with our team. You are always most welcome to be part of our community. We enjoy seeing your Mum delighted at her visits with you and the bond you have between you. Thank you once again.

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Review of
Steeton Court Nursing Home
from C S (Wife of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

The home is staffed by caring and competent staff. The management really aim to provide the best service possible and are extremely approachable. The carers treat the residents with dignity and kindness. Families are encouraged to join in the activities here.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing HomeThank you for this really kind and thoughtful review. This will mean a great deal to the staff who really do care for the residents that live with us. It was a pleasure to care for your loved one and we also enjoyed the relationship we built with you all.

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Review of
Springbank Care Home
from C S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

I cannot thank ALL the staff enough for the care and love they have given my father at a difficult time for us all. They have also been so supportive of us as a family.
There has not been anything that has been too much trouble.
Every care we have asked for has been given with such kindness and dignity.

It really is like one big happy family.

Reply from Peter Chadwick, Marketing Manager at Springbank Care HomeThank you so much for your deeply kind words. We understand how challenging this period has been for your family, and it is a privilege for us to provide your father with the care, love, and dignity he deserves.

Hearing that you feel supported and part of our "big happy family" means the world to our team. We are always here for you, and I will be sure to share your gratitude with everyone across the home.

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Review of
Springbank Care Home
from M F (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Where to start..
My Dad is extremely well cared for at the home and enjoys his many humorous interactions with the team there. It is so important to me to see that he is happy and that his sense of humour is still shining through.
I feel part of the family as I am always made to feel so welcome

and, as with the other visitors, I am encouraged to join in the activities which are great fun!
The door is always open for me to chat with anyone involved in Dads care and if I need any guidance the patience and expertise is second to none.
All of the staff are brilliant, kind and willing to help. Dad couldn't have better people around him.

Reply from Peter Chadwick, Marketing Manager at Springbank Care HomeThank you so much for your wonderful review. We are delighted to hear that your dad is so happy and that his fantastic sense of humour continues to shine through-he is a joy to have in the home.

It is lovely to know that you feel like part of the family here and enjoy joining in with our activities. I will be sure to share your kind praise with the entire team, who will be thrilled to hear your feedback.

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Review of
Springbank Care Home
from Helen J (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

It is a pleasure for my mum to live at Springbank , staff in all areas go above and beyond and truly show love , kindness and excellent care to all residents everyday .
Nothing is too much and communication is excellent always .
Activities are stimulating and well run by the fabulous Lorraine .

The different mix of crafts are great even for my novice mum .
Leadership is also fabulous with approachable staff who listen , talk issues through and sort them asap .
This is an excellent care home and others could learn so much from them

Reply from Peter Chadwick, Marketing Manager at Springbank Care HomeThank you so much for your kind words. We are thrilled to hear that your mother is enjoying her time at Springbank and that our team's dedication and care have made such a positive impression.

It is especially lovely to hear your praise for Lorraine and our activities programme; we're so glad your mum is enjoying trying her hand at new crafts! Our leadership team prides itself on being approachable, and we truly value the open communication we share with our families.

Thank you for being part of our community and for your high recommendation.

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Review of
Springbank Care Home
from Robert F (Son of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My mum stayed at Springbank for nine months after care at home was no longer enough. She received excellent care from day one. However, it was during mum's final few days that we were blown away by the level of compassion from all the staff. Not just the care they took of mum, making her as comfortable

as they could, but also the way they took care of us as we sat by her bedside.

I am so grateful to the staff for the way they took care of mum, along with the peace of mind which that brought me. On my visits from Scotland every few weeks, it meant I could just spend quality time with mum in comfortable and relaxed surroundings. It was nice getting to know the staff, too, and receiving a friendly welcome after a long drive down. Springbank came to feel like a home-from-home for me, and I shall always look back on mum's time there with fondness.

Reply from April Howie, Deputy Manager at Springbank Care HomeThank you for leaving us such a kind and heartfelt review. It was a pleasure to care for your mother. I will make sure your comments are passed on to the rest of the team.

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Review of
Ghyll Royd Care Home
from Rosamund W (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband received end-of-life care at Ghyll Royd, and I cannot thank them enough for all the care, comfort, love, compassion and dignity extended to him by all the staff, especially the willow team. All the above was also extended to my daughters and myself as we spent precious time with Peter. Thank

you for being there when we needed you.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care HomeThank you for taking the time to leave us a review. I will make sure your kind comments are passed on to the Ghyll Royd Team.

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Review of
Steeton Court Nursing Home
from H C (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

Steeton Court offered a welcoming and comforting experience for both my parents and for us as a family. All the staff, regardless of their job, were warm, friendly, polite and respectful. My father had more complex health care needs, which were always met and with nothing too much trouble. Individual,

personalised care was excellent, staff communicated and informed the family of any changes, which was reassuring. We had no worries about the standard of care; in particular end of life care was excellent. Physical and mental health care needs were met to reduce suffering. Open visiting, respect, dignity, attentiveness - this excellent nursing home has certainly helped in our grief - knowing our parents received the best possible care.

Reply from Peter Chadwick, Marketing Manager at Steeton Court Nursing HomeThank you for taking the time to leave us such a lovely review. I will make sure that your comments are passed on to our team.

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Review of
Springbank Care Home
from Frances B (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident at Springbank for just over four years now. The care she has received throughout all her time at Springbank has never been anything less than outstanding. Her physical needs are well met- if she has a medical issue it is addressed immediately . Great thought and care has also

been put into respecting her dignity.
The staff are very accessible. If I have a query or concern about mum communications are responded to in a timely manner .
The home is spotlessly clean and has the air of an upmarket hotel.The furnishings are smart and comfortable. The gardens are well tended and provide a most beautiful outdoor space for the residents to relax in the summer months. At Christmas the seasonal decorations are stunning.
Residents' birthdays are observed by the baking of their own special birthday cake, and landmark birthdays can be shared with family and friends.
I am convinced that mum is receiving the best possible attention in a comfortable and caring setting.

Reply from April Howie, Deputy Manager at Springbank Care HomeThank you so much for this truly wonderful review.
Having known your mother and seen her thrive with us over the past four years, it means the world to the entire Springbank team, myself included, to read your kind words about the outstanding care she receives.
We are so proud that you've seen our dedication to meeting her physical needs, respecting her dignity, and ensuring clear, timely communication. It is our absolute priority.
We'll share your lovely comments about the environment-from the cleanliness and beautiful gardens to our special birthday cakes-with everyone.
Thank you again for your fantastic support.

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Review of
Ghyll Royd Care Home
from Karen S (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

Mum received excellent nursing care here after having a short spell in Leeds General Infirmary and then three weeks in a rehabilitation centre in Chapel Allerton following breaking her hip in a fall in May 2025. I cannot praise the staff and management highly enough for the way they looked after my

Mum during July and August of this year. Everyone treated Mum with real and honest kindness and consideration. I could not have found a better environment for her to live in, or a more dedicated team of people for her to spend her final weeks with on this earth. I live a long way away, but communication with Ghyll Royd was easy and never too much trouble. I was cared for too, as we had many difficult days and the support I received was second to none. Mum made the difficult decision to engineer her own demise as "she was ready to go" and whilst this was heartbreaking to accept, everyone treated her with respect and made her last days very comfortable. My heartfelt thanks to everyone.

Reply from Philippa Young, Operations Manager at Ghyll Royd Care HomeThank you for taking the time to leave us such a heartfelt review. It was a pleasure to care for your mother during her time with us. I will make sure your kind words are passed on to our team.

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Review of
Springbank Care Home
from Lindsay R (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

We are so happy with all of mum's care, we are always kept up to date with any changes. We feel mum is in the best and trusted hands. The care home staff are always warm & welcoming and there if needed to ask about anything.
The care home is spotless as is mum's room. There's a lovely warm home-like

feel as soon as you walk in, with music playing softly, so welcoming.
Even though mum has lost interest in all of the wonderful activities & day trips and people who come in with animals etc it's wonderful for those residents able to enjoy this.
We always say mum would have chosen here, if she could have done. The perfect place for our wonderful mum to be - thank you to all at springbank x

Reply from April Howie, Deputy Manager at Springbank Care HomeThank you so much for this truly lovely feedback.
It means the absolute world to the entire team, and myself, to know you feel your mum is in the best and trusted hands here at Springbank.
We are so glad you feel welcomed, that we keep you fully updated, and that you appreciate our high standards of cleanliness and the warm, home-like feel we work hard to maintain.
Your trust and kind words are the greatest compliment. Thank you for choosing us for your wonderful mum.

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Review of
Springbank Care Home
from H N (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

In the short time my dad has been a resident at Springbank Care Home he has settled well into his new surroundings. He's been made to feel so welcome and comfortable into the well run Springbank Care Home family from day one. He's very happy and content, well looked after and loves to get involved with

the daily activities arranged and the regular trips out.
I've found all staff to be welcoming, very helpful, compassionate, understanding, considerate, supportive, talkative, well presented, happy in what they do, attentive and above all provides exceptional care for my dad with his dementia needs.

Reply from April Howie, Deputy Manager at Springbank Care HomeThank you so much for this truly wonderful feedback regarding your dad's first few weeks with us.
It means the world to the entire Springbank family, and myself, to hear that he has settled in so well, feels welcome, and is happy and content. Seeing him enjoy the daily activities and regular trips out is exactly what we aim for!
We are especially grateful for your comments on the whole team's dedication and compassion in providing exceptional care for his dementia needs.
Thank you for trusting us to look after your dad.

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Review of
Ghyll Royd Care Home
from Caroline C (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Yesterday we said goodbye to my dad who had received just over a week of the most amazing, caring and respectful end of life care at Ghyll Royd. It is difficult to put into words the gratitude felt by myself, my sister and my mum to all the staff. From lovely Kay who brought the laundry, Giovanni who

always knew chocolate was the answer, Raoul who's gentle reassuring tap on my mum's shoulder let her know he was there if she needed anything, to Ian, whose words on our last night with dad left mum safe in the knowledge that she could rest and dad was in very safe hands. I said on many occasions, the staff at Ghyll Royd must tuck their angel wings into their neatly presented uniforms every morning because I don't see any other explanation of how caring and respectful they are. The first day mum went to visit, Nichola gave her a big hug, and that alone was enough to tell us that their focus was care. Care for the resident and care for the family. We cannot thank them enough.

Reply from Philippa Young, Operations Manager at Ghyll Royd Care HomeOur whole team was so moved to receive this lovely review this morning. It was our pleasure to care for your dad. We feel so lucky to have known him, and he will very much be missed.

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Review of
Ghyll Royd Care Home
from Amanda P (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My Dad received end of life care at Ghyll Royd. The care he received was exemplary. The amazing staff treated him with care, respect, kindness and dignity. They also cared for me, my mum and my sister while we sat with him, with endless cups of tea and shoulders to cry on. We are so pleased he spent

his last days being looked after in this very special place.

Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care HomeThank you for taking the time to leave us such a heartfelt review; I will make sure to pass your kind comments on to the team at Ghyll Royd.

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Review of
Steeton Court Nursing Home
from A W (Sister of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

We looked at 3 other care homes before we decided on Seeton. As the stay was funded the council agreed this as it was also the cheapest. In our opinion it was also the best both in standard of the home and rooms but most importantly the quality of the staff who act in a professional manner and made

my sisters stay more than we could have expected in difficult circumstances.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing HomeThank you for taking your time to leave us this kind review. We pride ourselves on compassionate and professional care. It was a pleasure to look after your Sister and support her and yourselves at a difficult time.

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Review of
Steeton Court Nursing Home
from Josh M (Grandson of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

My grandad was in Steeton Court for 10 months and the care he received was of a high standard. We were kept well informed of any changes in his health all the time. During his last few days he was kept very comfortable and his wishes were adhered to. The nursing team, care team, domestic and kitchen

staff are all very professional and care with a person-centred, dignified approach.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing HomeThank you for taking the time to complete this review of our home. What lovely words to read. It was a pleasure to care for your Grandad. The staff fondly remember him and the whole family. Thank you once again for this kind review.

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Review of
Ghyll Royd Care Home
from Jane H (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My Dad was on end of life care at Ghyll Royd. The care he received was nothing short of excellent, but what truly stood out was the kindness, compassion and dignity with which it was given. Every member of staff treated Dad with such respect, gentleness and warmth and that made an enormous difference

to both him and our family. Despite the very difficult circumstances, there was always space for laughter and humour alongside the tender care. They didn't just see him as a patient, but as a person with a lifetime of stories, and they honoured that right up until the end. As a family, we were supported too. We were always kept informed, included and treated with empathy and understanding. Knowing that Dad was safe, comfortable and surrounded by people who genuinely cared about him gave us peace of mind at the hardest time of our lives. We will always remain deeply grateful - thank you.

Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care HomeThank you so much for sharing such kind and moving words about your Dad's care with us. It means the world to our whole team to know that we were able to provide comfort, dignity, and compassion to him, and support to you and your family during such a difficult time.We always want those in our care to be seen and valued as the unique individuals they are, and it is truly humbling to hear that you felt this was reflected in the way we cared for your Dad. Your words about the laughter, gentleness, and warmth will be shared with the staff, who will be deeply touched to know the difference they made. Please accept our heartfelt condolences on your loss, and our gratitude for allowing us the privilege of being there for your Dad and for you all. We hold you in our thoughts and send you strength and comfort. With deepest sympathy and thanks from Nichola and all the team at Ghyll Royd.

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Review of
Steeton Court Nursing Home
from P D (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum spent the last 16 months of her life as part of the Harewood (dementia) community. She was welcomed by the staff with compassion, smiles and a sense of fun. She felt cherished by the staff who took excellent care of her and always thought forward preparing for her future needs. Communication from

the home was excellent. Mum especially enjoyed playing balloon tennis, listening to visiting singers and musicians, and going on outings when she was well enough. Steeton Court has a friendly atmosphere where residents enjoy living.

Reply from Caroline Cowland, Home Manager at Steeton Court Nursing HomeWe are so grateful for this wonderful review. We remember Mum fondly and it was a privilege to know you all and have Mum in our home. Once again this review is so thoughtful and helpful for those seeking care.

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Care Homes Owned by Spellman Care in West Yorkshire

Spellman Care Locations in West Yorkshire (3)

Spellman Care Reviews in West Yorkshire (197)

Ghyll Royd Care Home

Springbank Care Home

Steeton Court Nursing Home

Steeton Court Nursing Home

Springbank Care Home

Springbank Care Home

Springbank Care Home

Springbank Care Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Springbank Care Home

Ghyll Royd Care Home

Springbank Care Home

Springbank Care Home

Ghyll Royd Care Home

Ghyll Royd Care Home

Steeton Court Nursing Home

Steeton Court Nursing Home

Ghyll Royd Care Home

Steeton Court Nursing Home

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