Care Home Owned by Sunflower Healthcare in London

My mother has been resident here since January this year after I had struggled to look after her at home for some time. I've been able to get on with my life and work feeling assured she is taken care of well here.

food every day which includes an Asian sweet too that my dad loves. The staff also give my dad an option to go to the English wing where he is able to eat something English (for example omelette and chips and dessert), that he loves! They also do activities such as bingo and painting that Dad really enjoys. Overall, the care of all the staff has been amazing. Thank you to all at Neem Tree.  

makes an effort to know the individual residents. Overall very happy with the home.

and compassionate during the COVID pandemic. All the staff are gentle, caring and provide superb care. Thank you for being there and taking such good care of our loved ones.

I visit. The home is clean and the rooms are always fresh whenever I have attended. The staff speak several languages and ensure the residents have a full experience of 'home from home' as possible. We are always greeted well and courteously and residents are addressed respectfully often by using 'uncle' or 'aunty' which is a cultural identity. We do not feel uncomfortable visiting my uncle and feel he is well looked after.

to the hospital, one of the nurses phoned regularly to check up on how she was doing.
I find all the staff extremely polite and helpful and we as a family are very grateful for the level of care our mum is receiving.

her well. There are always going to be occasions when someone might feel down or low or not well but my mother says to family and friends that she feels blessed that she is at Neem Tree where she can continue to practise her religion and culture in a nurturing, caring place. Fortunately, my mother is still able to say what she wants and needs and she is a happy resident. Thank you.

and their staff of catering, cleaning and nursing care, all helped in making my dad's stay a comfortable one. It was a great relief to us that he was left in good hands at all times. All employees at Neem Tree are doing great work for the elderly who are in their care. We found everyone at Neem Tree to be very helpful and accommodating whenever we had any questions or concerns about my dad's health. Neem Tree has a great bunch of people at their place and hopes this quality of compassionate care continues.

weeks compared to her condition in the hospital and I have to say even better than how she was at home. Before placing my mother in a care home I had apprehensions about how she would fare there. She is now a happy resident at Neem Tree. This has not only made my entire family feel happy but vindicated my decision to put mum into The Neem Tree Care Home. I would have no hesitation in highly recommending this Care Home to anybody in need.

I would recommend anybody to use this centre. Very, very good, keep it up.

regular check-ups with the GP and communicated everything back to the family.