Care Homes Owned by London & Manchester Healthcare Ltd in Greater Manchester

We continue to be happy with Cherry Tree.

Sadly, my mum was not with you long, but the care we received for the short time we were meant the world to us.

Dad has been in the EMI section of the home due to his complex vascular dementia/alzheimers/difficult personality after release from long spell in hospital. Unlike the previous home he was in, the home are fully aware of how Dad's behaviour is 'difficult' and 'challenging'. I know I won't get a call telling me "your dad has done this ... " with the tone that I have to do something about him. There have been incidents, which they have informed me of, but they have sought advice from GP/community mental health team.

The manager of the section has also been there for me when I've visited and Dad is difficult. The disease has taken away parts of his brain for self control, so his core state is one where he believes he doesn't have anything wrong with him and should not be there, although he doesn't know where he is.

My overall experience so far has been very good. I feel the staff have been of a caring nature, they treat my friend with the upmost dignity. With full due care of attention, the communication, updates are excellent and feel I know whats happening or any issues that are arising, the management staff and carers have all been so caring and they become of a personal and confident reliable and trustworthy individual, not only to my friend but to us as a family.

My husband settled in well and believes this is his home. He gets along with all of the staff, even having one or two favourites. My husband has always enjoyed his food and he seems to love the food he receives here. His weight is well managed, as are his complex medical needs. I can't praise the current nurses highly enough, especially Emmy. The rooms are spacious, with wet room ensuites and are kept clean and well maintained. I have been very happy with my husbands care and know he is safe here, which helps my mental health. My mum was a resident here until July 2021 which is why I wanted my husband to come here to. I too feel well supported by the homes staff.

From the bottom of our hearts, thank you to the entire team at Cherrytree Care Home. You made a difference not only in Dad's life but in ours as well. We will always be grateful

My Dad has resided at Cherry Tree for over a year now and he has settled wonderfully. His needs are consistently met and all the staff make a real effort to ensure he is always comfortable and stimulated. Everyone is so kind and friendly to both my Dad and us as a family. The communication is always very open and honest and if we, as a family, ever have an queries/concerns they are acted upon swiftly. The home has a wide range of entertainment and activities to cater to all tastes. The chair sports programme has been great as it shows my Dad still has fantastic co-ordination. I particularly love that you can visit at any time of day and are not restricted to how long you stay. At a previous care home the "protected meal times" really impacted any quality time we could spend with my Dad so the freedom of visiting hours has felt very liberating! It is tastefully decorated and very smart, a real home from home- with all rooms ensuite. Overall, can't fault the place!

7 cars parked in all disabled area and not one of them had a blue badge. Only 1 lift in operation.

Cherry Tree is a bright, spacious and modern care facility. The staff are all compassionate, caring and patient. The activities programme is very well executed. I feel happy to recommend Cherry Tree House.

I would definitely recommend Cherry Tree House as my Mum has been a resident for 9 years.

My late father's overall care was good. There were a couple of issues that cropped up in relation to updates and Dad not always being amenable to having showers etc. We did manage to resolve with the staff when we communicated our concerns. One point to make, there wasn't much personal information about my dad's life on his care notes i.e. about his interests, job pre-retiring, myself and my brother did visit often and could have been asked about his background. My father's end-of-life care within the care home was excellent, cannot fault the team on this. They ensured my father had a dignified, pain-free, last few days, communication was not lacking at all in what was needed and the care home was swift to get things in place to make dad's last days peaceful, dignified, and pain-free. The staff were very compassionate, respectful, and supportive to both my father and family that visited particularly in his final few days, we are very grateful to the care team for this.

The lady at the reception is very nice and is always happy and you can get free hot drinks and water from the reception. The staff are very kind, and the activities are good as well and they let me get involved with what's on when I come and visit my grandad.

You always get a nice welcome when you go to the care home and get free hot drinks all the staff are great they are very friendly and the lady in reception is always there with a smile on her face and very polite as well it is a great care home my dad has been in there now for about 4 years now.

I struggle with my Mum's health and the staff support me and the family which means the world. Thank you.

Overall good service, would like more contact from the home with updates on how she is and what she does with days, etc.

Really happy with the care my mother-in-law is receiving at Cherry Tree House the staff are very approachable and are always willing to help, the way she's settled is amazing and it really gives us peace of mind.

The staff is excellent and very friendly, nice rooms - I think depending on who is on shift my grandad's support isn't always there 100% e.g. visits afternoon and still has cereal all over him sometimes as late as 3 pm, and he has a big fluffy sheet to direct to skin and not a bedding sheet (he gets sweaty with a fluffy sheet to the skin) also stoma bag can be full ready to burst but can be left.

Well done Cherry Tree and all the staff.

First-class service. Thank you.

Lovely home, like a little hotel, very good. When I tell people where my partner lives I am happy and wouldn't move her anywhere. She has settled well, I am happy with the staff and services. In general, I am very happy with the home.