Care Homes Owned by London & Manchester Healthcare Ltd in Cheshire

Mums been a few different places and this is by far the best home she's been to . All the staff go above and beyond for the residents they show so much empathy and compassion in everything they do . It's not just a job to the staff they actually care about their residents and treat them like family . I would highly recommend this home to any families. Thankyou for everything you do

We can not praise this care home and its staff all its staff highly enough. Not only are we surrounded by beautiful well maintained buildings and garden but most importantly we are cared for by staff who genuinely care for me. We are confident that all of my health and personal needs are taken care of but also my mental health and wellbeing needs. They take the time to get to really know me. I feel safe, I feel cared for and I feel Happy so very very Happy . Not for a long time have I known that family feeling but here in Gainsborough we feel that we are not just a part of the home we are a part of the Gainsborough family and for that I can't thank them enough.

Very happy with care my Dad receives at Gainsborough House. The staff are really nice and friendly. They welcome us as a family. My Dad is very happy here. We feel part of the home and feel like we can speak to anyone for help and support

I can honestly say I have no concerns relating to Dad's care, quite the opposite, it's a huge relief to know that he's living in a safe secure environment, so a massive thank you to the team on the Renoir unit.

Kitwood House is an excellent care home where all of the staff really care for their residents, taking time to comfort and support them when needed or simply sit and chat to them. The entertainment team always have things going on and really engage the residents in music, art and all manner of activities. The home, its common areas and bedrooms are always immaculately clean. It's a lovely home for my wife where she is well cared for.

Nothing is too much trouble for the wonderful staff, carers, management, reception, and cleaning staff; the love flows not just for the resident but for the family of the resident. Thank you so much, everyone. xxx

The whole team are amazing can't thank them enough for what they do looking after Marshall my dad. The team are so caring supporting and but on great activities for all the residents. I feel so at easy that my dad is being looked after an amazing team

The care my loved one gets is exceptional, the staff have become extended family. My loved one is well fed, safe, plenty of company and we couldn't ask for more.

From the first week my mum arrived at Kitwood my expereince has been positive. For the first time in a long time I was able to relax knowing she was being looked after by a kind, empathetic and caring team with lots of activities, lots of company and the special care she needed. I can't thank you all enough for your kindness and support throughout her stay. Nothing has been too much trouble and the support I received as a daughter of a resident has been amazing. Thank you.

Nicola, the nurse on Queen Elizabeth, Sunday 31st May rang me to let me know that my Mum had a bit of a cough on Friday so she had administered her inhaler which relieved the situation but Mum was complaining of chest pain on Sunday morning, she called for medical help and within less than a couple of hours my Mum had been issued with antibiotics. Nicola's quick observation and action enabled my Mum's recovery quickly which without this speedy intervention would have resulted in Mum having a chest infection and going into hospital which has happened several times within the last 12 months. Nicola is absolutely brilliant at her job and very observant of all the residents, Kitwood is very lucky to have her as are we as families with loved ones in their care. I'm very happy with care given to my Mum at Kitwood and the activities team are amazing and provide an array of different things which give the residents great quality of life.

From arrival, she was treated with total dignity and respect. Staff were exceptional from the beginning, and all throughout her stay. They made sure she was comfortable and tried their very best at feeding her. She is now at end of life and the sympathy and care all the family receive is totally commendable. Thank you Gainsborough House

The staff here are so aware of the needs of each individual resident. They make it such a friendly atmosphere to visit and include you in decision making and activities. Always greeted with a friendly smile.

Our dad came to Gainsborough House straight from being in hospital for 3 months. He was on Matisse for 15 months and was cared for with compassion and respect. The staff on this unit are extremely caring and professionaland all his needs were catered for with compassion. He gain the weight he had lost whilst being in hospital as the food was 10/10 (he especially liked the desserts!) Thank you to all the staff at Gainsborough House for your warm welcomes + support during his stay.

My dad has been in this care home since mid 2025. He and all the residents are treated with respect and care. The staff genuinely do everything they possibly can to keep people comfortable and happy. The home itself is always clean. The kitchen staff deserve huge recognition making my dad lots of nice GF food. He never wants for anything. We joke that he is treated like a king but it's not far from the truth. The management of the home works seamlessly. They make it look so easy when it's not. They are very kind to my mum who visits everyday and to me who is there once a week. Charming, friendly and welcoming. I am so happy my dad is in such a great place.

My dad has stayed at kitwood House for the last 3 years,due to his dementia,on northern bell,I would like to say they are an amazing team,couldn't fault them at all the facilities are second to none,clean and tidy, Dementia is a complex disease and very upsetting, but the staff are there every step of the way, they will talk you through the different steps you go through you can go to see your relatives anytime night or day, there's always entertainment on and different activities you can join in,also hairdressers and personal care,They get to know your family members personally and know what their needs are, thank you so much for caring for my dad you are amazing

My husband has been a resident in Gainsborough House since Aug 2024. There is always a warm welcome on entering and on his unit. I visit at many different times and witness first hand that he is treated with great care and dignity. The staff are very responsive to his needs which gives me peace of mind and confidence that he is safe and well cared for.

Looking after grandad, very kind and caring. Savanna (Granddaughter) always made to feel special when she comes.

My wife has been in Whittle Hall for over 5 years now and I would not move her to any other care home. The whole staff from the carers, cleaners, kitchen staff, management and in fact all the staff at Whittle are angels. The entertainment and activities are excellent especially over the christmas period. There's always something going on and in the summer months outside events like the summer barbeque with live entertainment is also tops! I know I can't name staff but the ones on my wifes unit are brilliant, 5 stars!

The atmosphere is warm and genuinely homely. There's always a sense of calm with fun and laughter in the background, and staff who are always caring and attentive. Whenever I visit, Mum is comfortable - whether that's listening to the TV/music she loves, engaged in the many regular activities or simply sitting and just watching the world go by.

What stands out most is the communication. I'm kept informed, listened to, and reassured. Knowing she's cared for by people who are both highly skilled and deeply compassionate has lifted an enormous weight from my shoulders. Whittle Hall hasn't just cared for my mum; they've supported our whole family.

The environment and layout of Kitwood House is bright, airy, colourful, spacious and very comfortable. The rooms are always clean and meet all our needs. Delighted that our mother is being cared for in Kitwood House.