What types of Care is Gainsborough House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Gainsborough House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gainsborough House to the centre of Warrington?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Gainsborough House care home, 8 Gainsborough Road, Warrington, Cheshire WA4 6BZ

Review from Shelagh H (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

My father has been resident for respite care for 7 weeks. During that time he has been treated with dignity & respect by all members of staff. They have got to know him and his likes & dislikes & they have accommodated these (e.g. chocolate treats!) The activities have bee varied and marvelous. He particularly

liked the music & arrival activities. His personal care/hygiene has been excellent. The food has been varied & nutritious. His room was clean & comfortable. I would recommend Gainsborough House to any friend or relative. Thank you.

Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough House

Thank you for your 5 star review, and thank you for recognising the hard work that the Care staff, Kitchen, Domestic and Activities carry out daily.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from C M (Wife of Resident) published on 4 July 2024 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident on Renoir unit for almost 5 years. He is very well looked after and the staff go above and beyond to ensure his needs are met. Not only do they provide support for him but to us as his family too. It takes dedicated people to work with and understand residents with dementia

and they do so with patience and professionalism. Nothing is too much trouble.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your wonderful review. We are pleased you are happy with the care that your husband is receiving and you feel he is very well looked after. Thank you also for recognising that the staff go above and beyond. The home manager will share your review with the team. Thank you again

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J P (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report

Overall Experience

Friendly environment for residents and family members. Very clean rooms and beds are nicely made up.
Laundry department take charge of belongings very well. Nothing seems to go missing. Some items of clothing may need to be ironed though. Mum has been at Gainsborough for many years and in previous

years everything was ironed nicely. I appreciate it must be a very busy department and they do well really. Unit can sometimes be noisy and the bussers/alarms can be piercingly loud in some areas. Every member of staff is always so very helpful and approachable. We are very happy with Gainsborough House. Home has started sending out a newsletter, nice to read.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your wonderful 5 star review. The manager will share this with the team, thank you again for taking the time to write this review

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J R (Son of Resident) published on 3 July 2024 Submitted via Postal Card • Report

Overall Experience

Very pleased with Dad's care. Done more here than in hospital. Always clean, tidy, smart. Room immaculate.

Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough House

Thank you for taking the time to write a review. We are delighted that you are pleased with the care your dad is receiving and that you feel the home is immaculate. We will share your feedback with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Lisa W (Wife of Resident) published on 14 May 2024 Submitted via Website • Report

Overall Experience

I want to commend the amazing staff who work on the Matisse Unit. My husband is cared for as if he were their family member.
Nothing is too much trouble and not only do they care about him, but they support and help me to understand and deal with the difficulties that Alzheimer’s disease can bring.

The quality of care, the surroundings, the menu, and many activities that are tailored personally towards the residents are all outstanding.
I wouldn't want my husband to be cared for anywhere else.
Thank you so much Gainsborough House.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your review and for recognising the amazing staff at Gainsborough house. We pride ourselves on the care at Gainsborough House and also the activities and daily menu choice. We are pleased that you would not want your husband to be cared for anywhere else. Thank you again for taking the time to write this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from K G (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report

Overall Experience

My husband's still a resident. His complex needs are changing, but have still been met by caring staff. Weekly involvement with GP. He's cared for by the wonderful staff on his floor. Welcomed as part of an extended family.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you very much for your wonderful five-star review. The manager and our wonderful staff will be pleased with your review. Thank you again for taking the time to write a review and giving us five stars.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from L C (Daughter of Resident) published on 6 March 2024 Submitted via Website • Report

Overall Experience

My mum was to see if she liked it. After 1 night I bought her home, no staff. Left without a drink out in bed in clothes, told she would have to stay there until they got the right equipment to move her which had to be ordered. Didn’t get medication until 12.00 am. The decor is very nice but patients

are out in the corridor part, not the fancy rooms that are on their website. Wouldn’t recommend this place.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

We are sorry to learn about your recent experience at Gainsborough House and we can assure you that your experience is not typical of this home. L&M Healthcare takes all complaints against our service seriously and investigates them using due process. Please contact us directly should you wish to access the complaints procedure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Angela M (Daughter of Resident) published on 2 February 2024 Submitted via Website • Report

Overall Experience

I would just like to email and let you know how much I and my family appreciate your staff at Gainsborough House - the staff on the Renoir floor. My mum was taken in to hospital yesterday with a suspected stroke, she was there from 8 am and no one on A&E could provide personnel care and she was getting

sore. The A&E dept was over run and Mum was in a corridor all day. The staff from the care home called me to see how Mum was doing and I mentioned about the personnel care, within 10 minutes two members of staff arrived at A&E and, not only cleaned Mum, they brought her fresh nightwear. They were not in uniform so I can only guess this was done in their own time and is over and above what I would expect - that is the sort of ladies they are - they always go the extra mile and are a credit to London & Manchester Healthcare

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your wonderful review and for recognising the hard work and commitment that our staff carry out every day. The manager and staff will be delighted that you have recognised this and the manager will share your wonderful review with them. It is always very rewarding for our staff to receive such lovely feedback.
Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Charlotte E (Daughter of Resident) published on 25 July 2023 Submitted via Website • Report

Overall Experience

My mum received the most amazing care during her six months at Gainsborough House. She was treated with dignity and respect. Can’t thank the nurses and carers enough for taking such good care of my mum, especially in her final days. They made a very difficult time for me much easier with their care

and compassion.

Reply from Alison Porter, Head of admissions and customer relations at Gainsborough House

Thank you very much for taking the time to write this lovely review. It was a privilege to care for your mum during this time and we are proud to hear we were able to make this difficult time a little easier for you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Peter D (Husband of Resident) published on 14 July 2023 Submitted via Website • Report

Overall Experience

My wife went to Gainsborough House on 14/2/23. She was welcomed with open arms. She was only in till she was rushed into hospital on 10/5/23 where she sadly passed away with MND. I recommend this care home, second to none. The love and care them lovely ladies showed my wife was unbelievable. The ladies

went above and beyond their duties, anything my wife desired they did for her. The love and compassion they showed to my wife were heartwarming, to say the least. She was on the Piccasso floor, I can't thank them enough for making her stay as comfortable as possible. God forbid I would need to go into care, I would pick Gainsborough hands down. From the bottom of my heart, thank you ladies.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Catriona H (Granddaughter of Resident) published on 27 April 2023 Submitted via Website • Report

Overall Experience

A fantastic facility with such caring staff. So many activities with alot of thought going into what the residents would enjoy. Lovely meals and the dining room is always set up beautifully. Made a fuss on resident's birthdays and ensured everyone is comfortable and happy. Lovely rooms and always spotlessly

clean.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your wonderful 5-star review.
The manager and team will be delighted that you have recognised how caring the staff are, the meaningful activities that take place at Gainsborough House and the lovely meals that are prepared. We take great pride in making sure the dining rooms are set out to a high standard.
Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Tony J (Son of Resident) published on 11 April 2023 Submitted via Website • Report

Overall Experience

My mum has been at this Gainsborough House Care Home for the last six years. Mum was in the Matisse 1st floor area, which we found excellent from the staff and management and the entertainment girls, the cleaning staff and also the laundry girl. Mum was transferred to the ground floor Picasso a couple

of years ago because it was a little quieter for my mum. The staff on the Picasso floor were so good over the time Mum was a resident. Mum's room and bathroom were impeccable all the time.
I would recommend this care home to anyone
Mum passed away in March 2023.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Firstly, we would like to send our condolences to you and your family.
Having your mum live with us at Gainsborough House was a pleasure and we would like to thank you for your 5-star review.
The manager and staff will be delighted with your lovely comments. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Debbie T (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report

Overall Experience

My father is currently on Matisse floor. On visiting him on Christmas Day the conditions of his room were abysmal. The toilet seat was stained from faeces, there were stains on the bathroom floor, the main floor of his room and also in his bed which he was expected to get back into. I had to get a nurse

to change his bedding and to ask for a cleaner to come and clean his room and bathroom properly. Nobody seemed to be aware of his condition from the previous day and after this was reported to the home manager, nothing has been said to my family about the findings and who was at fault for these disgraceful findings. No matter what is reported, and there are a lot of bad reports being made by my family and other families, there are no improvements or updates on the complaints being made. The whole situation with regard to this home is a disgrace. On the whole, my father is not being looked after even though the home is taking all the money from the council and my mother.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

We treat all complaints against our homes extremely seriously indeed and all complaints raised are fully investigated by our quality team at head office and done so independently of the home.
While we are not at liberty to discuss the personal details of any case. We can confirm that you have visited the home on several occasions since Christmas Day and have not raised this with any member of our staff at the home level or at head office, we can also confirm that our entry system shows that you did not visit our home on Christmas Day.
If you do have a genuine concern which you feel you cannot raise at home level, please get in touch with
Paul Fletcher, Director of Business and Commerce on pfletcher@lmhealthcare.co.uk.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Sallyann K (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report

Overall Experience

My mother died in December having spent over seven years in Gainsborough House. During that period her health suffered many complex changes and stages but the staff on Renoir took excellent care of her and got to know and anticipate her needs. Mum felt safe and secure. I was always informed of any medical

changes and kept up to date with video calls, even during Covid.
I cannot fault the love, respect, compassion, and attention shown to her during her time there, or the support offered to me and my family when the end finally came.
Thank you to all at Gainsborough House, especially the Renoir unit...you are unsung heroes and I am going to miss you.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

I would like to, first of all, send my condolences and thank you for taking the time to complete this review.
Thank you for the wonderful 5-star review that you have given to Gainsborough House.
The team on Renoir will be delighted with this review and I am sure they will all miss you as well.
Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from T L (Husband of Resident) published on 15 December 2022 Submitted via Postal Card • Report

Overall Experience

I have found the care provided for my wife to obe excellent. The staff are very caring and compassionate and are a credit to the company.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Ian G (Son of Resident) published on 1 December 2022 Submitted via Website • Report

Overall Experience

My dad is so well looked after and cared for by the team at Gainsborough (Renoir) nothing is too much trouble. They are personable, caring and friendly. They create a lovely atmosphere on the floor for the residents and their own workplace. Great food, environment, we could not ask for any more for

my dad. Thank you all the Renoir team.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your 5-star review. The manager and staff on Renoir will be so pleased with your lovely comments.
We do pride ourselves on the care that is given to our residents.
Thank you for recognising the hard work that the kitchen staff also do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from H B (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report

Overall Experience

My dad has been a resident for almost two years. Dad is very settled in Gainsborough House. He is cared for very well by the staff. There are many reasons why we are happy with Dad's care, amongst those reasons are how kind the staff are and how patient they are with Dad. The staff are a credit to Gainsborough

House and many of the staff are the same staff that worked there when Dad first went in. They, therefore, know Dad really well and genuinely care for him in a kind and compassionate way. Thank you to all the staff for everything you do.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your 5-star review.
The manager and staff will be delighted with your comments. We are very proud that most of our staff have worked at Gainsborough House since we opened the home 11 years ago. The staff are very caring and passionate about the residents and as you have said, they are a credit to Gainsborough House.
Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from A G (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report

Overall Experience

I can't praise Gainsborough House enough. Every member of staff I have dealt with has been pleasant, responsive and effective... nothing seems to be too much trouble. And the home is a pleasure to visit... it's clean and bright, and the decor is beautiful.
My mum constantly tells me how happy she

is there and how kind and attentive the staff are to her. She loves food and is very happy in that regard. And she is very appreciative that the staff take the trouble to get her a daily paper and serve her a glass of wine with her evening meal. I'm sure this kind of personalised care is what helped her to settle in so quickly.
Knowing how happy she feels is incredibly reassuring to me to our whole family.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your five-star review.
The manager and staff will be very pleased that your mum is very happy at Gainsborough House and is getting the little touches like a glass of wine and her daily paper. The kitchen staff will also be very pleased that your mum likes the food.
Thank you for recognising the hard work that the staff do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Sue F (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report

Overall Experience

Our experience of Gainsborough House has been very positive and overall very good for my father. The home is very good. My dad is getting all the adequate care he needs and I have no complaints! Thank you, Gainsborough House.

Reply from Louise Harder, Marketing at Gainsborough House

Thank you very much for your lovely review. We're delighted to hear that your experience has lived up to expectations. As a care facility, we are constantly looking at ways to improve the service we offer and we'd welcome some more feedback from you. With that in mind, we would like to invite you to call our Head of Admissions and Family Liaison to discuss in more detail.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from L T (Daughter of Resident) published on 18 November 2022 Submitted via Website • Report

Overall Experience

Mum moved into the home in September and is happy. The environment is clean, friendly and mum's room is very spacious with her own bathroom. The staffing is good, lots of staff have been working at Gainsborough House for many years.