Gainsborough House

8 Gainsborough Road, Warrington WA4 6BZ
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9.4 70 Reviews
  • Gainsborough House, Warrington
Gainsborough House offers expert dementia nursing, complex care ( CDBU), acquired brain injury (ABI) and mental health (MH) care within comfortable luxurious surroundings and a friendly atmosphere.

The home has lounges, a library, beauty salon, and a lovely garden.

The hubs are communal spaces where visiting entertainers, reminiscence experts, and others external specialists engage residents in a variety of stimulating activities.

There is a wide range of entertainment and activities of which Music, Art, Sport, and Animal Assisted therapies run be external professionals form the basis of all plans. There are also fortnightly intergenerational sessions.
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Care Provided by Gainsborough House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: £1336 – £1700

These prices are only a guideline, please contact Gainsborough House to find out the exact price for your requirements.

Contact Gainsborough House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Gainsborough House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Melissa Rosser (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visiting is permitted at any time

Parking

  • Free on site parking

Gainsborough House Reviews (70)

9.4

Gainsborough House has a Review Score of 9.4 (9.418) out of 10, based on 14 reviews in the last 2 years.
Over all time Gainsborough House has 70 reviews.

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Review from Sallyann K (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother died in December having spent over seven years in Gainsborough House. During that period her health suffered many complex changes and stages but the staff on Renoir took excellent care of her and got to know and anticipate her needs. Mum felt safe and secure. I was always informed of any medical
changes and kept up to date with video calls, even during Covid.
I cannot fault the love, respect, compassion, and attention shown to her during her time there, or the support offered to me and my family when the end finally came.
Thank you to all at Gainsborough House, especially the Renoir unit...you are unsung heroes and I am going to miss you.
Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough HouseI would like to, first of all, send my condolences and thank you for taking the time to complete this review.
Thank you for the wonderful 5-star review that you have given to Gainsborough House.
The team on Renoir will be delighted with this review and I am sure they will all miss you as well.
Thank you again.
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Review from T L (Husband of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care provided for my wife to obe excellent. The staff are very caring and compassionate and are a credit to the company.
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Review from Ian G (Son of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is so well looked after and cared for by the team at Gainsborough (Renoir) nothing is too much trouble. They are personable, caring and friendly. They create a lovely atmosphere on the floor for the residents and their own workplace. Great food, environment, we could not ask for any more for
my dad. Thank you all the Renoir team.
Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough HouseThank you for your 5-star review. The manager and staff on Renoir will be so pleased with your lovely comments.
We do pride ourselves on the care that is given to our residents.
Thank you for recognising the hard work that the kitchen staff also do.
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Review from H B (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for almost two years. Dad is very settled in Gainsborough House. He is cared for very well by the staff. There are many reasons why we are happy with Dad's care, amongst those reasons are how kind the staff are and how patient they are with Dad. The staff are a credit to Gainsborough
House and many of the staff are the same staff that worked there when Dad first went in. They, therefore, know Dad really well and genuinely care for him in a kind and compassionate way. Thank you to all the staff for everything you do.
Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough HouseThank you for your 5-star review.
The manager and staff will be delighted with your comments. We are very proud that most of our staff have worked at Gainsborough House since we opened the home 11 years ago. The staff are very caring and passionate about the residents and as you have said, they are a credit to Gainsborough House.
Thank you again.
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Review from A G (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Gainsborough House enough. Every member of staff I have dealt with has been pleasant, responsive and effective... nothing seems to be too much trouble. And the home is a pleasure to visit... it's clean and bright, and the decor is beautiful.
My mum constantly tells me how happy she
is there and how kind and attentive the staff are to her. She loves food and is very happy in that regard. And she is very appreciative that the staff take the trouble to get her a daily paper and serve her a glass of wine with her evening meal. I'm sure this kind of personalised care is what helped her to settle in so quickly.
Knowing how happy she feels is incredibly reassuring to me to our whole family.
Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough HouseThank you for your five-star review.
The manager and staff will be very pleased that your mum is very happy at Gainsborough House and is getting the little touches like a glass of wine and her daily paper. The kitchen staff will also be very pleased that your mum likes the food.
Thank you for recognising the hard work that the staff do.
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Review from Sue F (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience of Gainsborough House has been very positive and overall very good for my father. The home is very good. My dad is getting all the adequate care he needs and I have no complaints! Thank you, Gainsborough House.
Reply from Louise Harder, Marketing at Gainsborough HouseThank you very much for your lovely review. We're delighted to hear that your experience has lived up to expectations. As a care facility, we are constantly looking at ways to improve the service we offer and we'd welcome some more feedback from you. With that in mind, we would like to invite you to call our Head of Admissions and Family Liaison to discuss in more detail.
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Review from L T (Daughter of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the home in September and is happy. The environment is clean, friendly and mum's room is very spacious with her own bathroom. The staffing is good, lots of staff have been working at Gainsborough House for many years.
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Review from D H (Wife of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Gainsborough House for three years in March 2022. I couldn't wish for any better care than he gets, they are wonderful. They treat every resident with respect and management are always there to help. Thank you.
Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough HouseThank you for your review.
The manager and staff will be delighted that you are happy with the care your husband is receiving.
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Review from K G (Wife of Resident) published on 4 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband became a resident after a month of respite in January 2021. Covid restrictions were in place but the staff made enormous efforts to keep us informed and window visits. The transition was sensitive and helpful. His complex needs are met fully, he's safe and well looked after. Staff support
me hugely with calls and information. We're so happy he's at Gainsborough House.
Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough HouseThank you for your review.
The staff will be delighted that you have recognised the hard work that they do to make our residents comfortable and safe.
Thank you again.
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Review from Philip S (Son of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Due to the closure of the care home my mother was in, we were relieved that she was offered a place at Gainsborough House. I was extremely grateful to the staff and management for their help in making the move a lot less stressful than it could have been.
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Review from J H (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been happy with the care my father receives. He is treated with dignity and looked after well by the staff. I am particularly impressed with the efforts of the team responsible for entertainment and events arranged for the visit. I have found the nursing staff to be approachable, and efficient
when I have asked for information.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you for your lovely review. We will pass your comments onto our staff they will be delighted.
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Review from Jane A (Daughter of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am incredibly impressed with the care and attention that my Mum is receiving. The care staff and management are extremely thoughtful and caring. The home is extremely modern, serving wholesome and healthy food. The last few months have been very difficult and it has been comforting to know she is
safe and secure. The home has also been supportive to my father, keeping in touch and making sure he is up to date with current restrictions on visiting. My one concern would be that the residents don't spend enough time outside or go on any trips (when this is possible again).
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you for your lovely review. We understand that it is a very difficult time at the moment for everyone and we are pleased that you find comfort in knowing that your loved one is in a safe place. Once restrictions are lifted and the weather changes we can start to use the garden and take our lovely residents out. Thank you.
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Review from L B (Sister of Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was treated well and with dignity especially as she was a challenging patient to handle with mental health problems as well as physical pathology. The staff were always polite and helpful and courteous and supportive in difficult circumstances (COVID-19 times). From the matron through to the
cleaners all were brilliant.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you for your lovely review. The staff will be delighted with your review.
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Review from L M (Wife of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion Gainsborough House is wonderful. They are truly caring of my husband. The staff have been caring with myself helping me through the difficult times of having a husband in a care home with dementia.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you for your lovely review. Joanne the Home Manager and the staff will be delighted. Thank you.
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Review from S M (Daughter of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say that my mum receives the best care at Gainsborough House, I honestly don't think she would be with us today if she wasn't there. All the staff treat her with dignity and kindness and have her best interests at heart. They have worked so hard throughout this difficult time 2020. They know
her well and treat her as though she was one of their family, it's so reassuring to me that I have peace of mind knowing when I am not able to be there that she is happy and taken care of.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you so much for your wonderful review the team will be delighted. We are very happy that you can have peace of mind knowing that she is being cared for with dignity and respect. Thank you again.
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Review from Marian W (Wife of Resident) published on 20 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is second to none, my husband is safe, treated with dignity, entertained and of course, his daily needs looked after to the highest standards. The staff go above and beyond in carrying out their duties. During this very trying time, they have not only kept the residents safe but kept
the relatives informed with regular updates by phone, facetime etc. I am so grateful for all that they do for both my husband and my family and would highly recommend the service.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you, Marian, for your lovely review, and we are very pleased you are so happy with the care your husband is receiving.
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Review from Alison P (Daughter-in-law of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was a resident at Gainsborough House for the last ten days of his life. We were understandably nervous about him moving to a care home but the Gainsborough House staff were wonderful with him.
We couldn’t visit until the end because of Covid-19, but they rang every day to give us
an update on how he was doing.
When they called us to come in at the end, they were incredibly supportive and understanding. They offered us two mattresses and blankets to sleep in the TV room, frequently brought in tea and biscuits for us, made us toast but most importantly they treated my father-in-law as though he was their father. They quickly arranged for him to have his end-of-life meds to keep him comfy, and they regularly checked on him to make sure his pain was controlled. They even came in to alter the bed position so he could breathe a little easier.
After the death, they offered sincere condolences and allowed us to come later to collect his belongings. What a wonderful place.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseHi, Alison thank you for your lovely review. The staff work very hard at Gainsborough House and will be delighted that you were so happy with the care they gave your
Father-in-Law.
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Review from Jane B (Daughter of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away earlier this year from old age and Alzheimer's. It has taken me until now to write a review relating to her time at Gainsborough House but I wanted to do this to say just how excellent the care was that she received. She lived on Matisse Wing for just over two years and she was really
well looked after both physically and emotionally. The staff were so kind, patient and caring. This was in relation to my mum but also to the other people who lived there. It can't always have been easy - but the nurses and carers always encouraged and wanted the best for the people they were looking after. So gentle, so nice - I was so appreciative.
Reply from Alison Porter, Head of Business & Customer Relations at Gainsborough HouseThank you for your very kind words. The staff at Gainsborough House work very hard and will be delighted with your lovely review.
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Review from Rob W (Son of Resident) published on 5 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were delighted to see how well Mum is looking and very impressed by Gainsborough House (we have seen quite a few care homes of late). The home is well-organised with a good selection of lounges. The staff are welcoming and helpful to visitors. They work hard to help distant relatives to stay in touch.
Reply from Anne Hughes, Manager at Gainsborough HouseMany thanks Rob for sending in this kind review. I noted that you have not rated activities. I am sure the activities staff would be happy to share what activities your Mum has participated in so you are kept involved.
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Review from Tony (Son of Resident) published on 31 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Gainsborough House and I would have no hesitation in recommending this care home. The staff are excellent and the care they provide for my dad is exceptional. Having looked at a number of care homes, Gainsborough House stood out and has continued to impress since. We have
complete peace of mind knowing that my dad is being well looked after.
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Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Gainsborough House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for Gainsborough House is calculated as follows: ( (145 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (9 Very Poors x 1) ) ÷ 168 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.728 Points relating to the number of positive Reviews for Gainsborough House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 13 Positive Reviews ÷ 14.4 = 0.903
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Melissa

Melissa Rosser

Job Title: Home Manager Joined: 2025

Melissa is a Registered Nurse with several years care home management experience.

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