Search...

Gainsborough House

8 Gainsborough Road, Warrington, Cheshire WA4 6BZ
Gainsborough House Logo
Jobs
Gainsborough House logo
Gainsborough House, Warrington
Gainsborough House, Warrington
Gainsborough House, Warrington

Gainsborough House offers expert dementia nursing, complex care ( CDBU), acquired brain injury (ABI) and mental health (MH) care within comfortable luxurious surroundings and a friendly atmosphere for people aged 18+.

The home has lounges, a library, beauty salon, and a lovely garden.

The hubs are communal spaces where visiting entertainers, reminiscence experts, and others external specialists engage residents in a variety of stimulating activities.

There is a wide range of...  

Care Provided by Gainsborough House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Dementia Care£1,336 - £1,700N/A

Contact Gainsborough House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Melissa Rosser (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Visiting

  • Visiting is permitted at any time

Parking

  • Free on site parking

Gainsborough House Reviews (80)

Submit a Review
10

Gainsborough House has a Review Score of 10 (9.966) out of 10, based on 20 reviews in the last 2 years. Over all time Gainsborough House has 80 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Gainsborough House
Loading...
Showing 80 reviews matching selected criteria
Review from J P (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience
Friendly environment for residents and family members. Very clean rooms and beds are nicely made up.

Laundry department take charge of belongings very well. Nothing seems to go missing. Some items of clothing may need to be ironed though. Mum has been at Gainsborough for many years and in previous years everything was ironed nicely. I appreciate it must be a very busy department and they do well really. Unit can sometimes be noisy and the bussers/alarms can be piercingly loud in some areas. Every member of staff is always so very helpful and approachable. We are very happy with Gainsborough House. Home has started sending out a newsletter, nice to read.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your wonderful 5 star review. The manager will share this with the team, thank you again for taking the time to write this review

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Son of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

Very pleased with Dad's care. Done more here than in hospital. Always clean, tidy, smart. Room immaculate.

Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough House

Thank you for taking the time to write a review. We are delighted that you are pleased with the care your dad is receiving and that you feel the home is immaculate. We will share your feedback with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa W (Wife of Resident) published on 14 May 2024 Submitted via Website
Overall Experience
I want to commend the amazing staff who work on the Matisse Unit. My husband is cared for as if he were their family member.
Nothing is too much trouble and not only do they care about him, but they support and help me to understand and deal with the difficulties that Alzheimer’s disease can bring.
The quality of care, the surroundings, the menu, and many activities that are tailored personally towards the residents are all outstanding.
I wouldn't want my husband to be cared for anywhere else.

Thank you so much Gainsborough House.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

Thank you for your review and for recognising the amazing staff at Gainsborough house. We pride ourselves on the care at Gainsborough House and also the activities and daily menu choice. We are pleased that you would not want your husband to be cared for anywhere else. Thank you again for taking the time to write this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

My mum was to see if she liked it. After 1 night I bought her home, no staff. Left without a drink out in bed in clothes, told she would have to stay there until they got the right equipment to move her which had to be ordered. Didn’t get medication until 12.00 am. The decor is very nice but patients are out in the corridor part, not the fancy rooms that are on their website. Wouldn’t recommend this place.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House

We are sorry to learn about your recent experience at Gainsborough House and we can assure you that your experience is not typical of this home. L&M Healthcare takes all complaints against our service seriously and investigates them using due process. Please contact us directly should you wish to access the complaints procedure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela M (Daughter of Resident) published on 2 February 2024 Submitted via Website
Overall Experience

I would just like to email and let you know how much I and my family appreciate your staff at Gainsborough House - the staff on the Renoir floor. My mum was taken in to hospital yesterday with a suspected stroke, she was there from 8 am and no one on A&E could provide personnel care and she was getting sore. The A&E dept was over run and Mum was in a corridor all day. The staff from the care home called me to see how Mum was doing and I mentioned about the personnel care, within 10 minutes two members of staff arrived at A&E and, not only cleaned Mum, they brought her fresh nightwear. They were not in uniform so I can only guess this was done in their own time and is over and above what I would expect - that is the sort of ladies they are - they always go the extra mile and are a credit to London & Manchester Healthcare

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Thank you for your wonderful review and for recognising the hard work and commitment that our staff carry out every day. The manager and staff will be delighted that you have recognised this and the manager will share your wonderful review with them. It is always very rewarding for our staff to receive such lovely feedback.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charlotte E (Daughter of Resident) published on 25 July 2023 Submitted via Website
Overall Experience

My mum received the most amazing care during her six months at Gainsborough House. She was treated with dignity and respect. Can’t thank the nurses and carers enough for taking such good care of my mum, especially in her final days. They made a very difficult time for me much easier with their care and compassion.

Reply from Alison Porter, Head of admissions and customer relations at Gainsborough House

Thank you very much for taking the time to write this lovely review. It was a privilege to care for your mum during this time and we are proud to hear we were able to make this difficult time a little easier for you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter D (Husband of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

My wife went to Gainsborough House on 14/2/23. She was welcomed with open arms. She was only in till she was rushed into hospital on 10/5/23 where she sadly passed away with MND. I recommend this care home, second to none. The love and care them lovely ladies showed my wife was unbelievable. The ladies went above and beyond their duties, anything my wife desired they did for her. The love and compassion they showed to my wife were heartwarming, to say the least. She was on the Piccasso floor, I can't thank them enough for making her stay as comfortable as possible. God forbid I would need to go into care, I would pick Gainsborough hands down. From the bottom of my heart, thank you ladies.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catriona H (Granddaughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience

A fantastic facility with such caring staff. So many activities with alot of thought going into what the residents would enjoy. Lovely meals and the dining room is always set up beautifully. Made a fuss on resident's birthdays and ensured everyone is comfortable and happy. Lovely rooms and always spotlessly clean.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Thank you for your wonderful 5-star review.
The manager and team will be delighted that you have recognised how caring the staff are, the meaningful activities that take place at Gainsborough House and the lovely meals that are prepared. We take great pride in making sure the dining rooms are set out to a high standard.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony J (Son of Resident) published on 11 April 2023 Submitted via Website
Overall Experience
My mum has been at this Gainsborough House Care Home for the last six years. Mum was in the Matisse 1st floor area, which we found excellent from the staff and management and the entertainment girls, the cleaning staff and also the laundry girl. Mum was transferred to the ground floor Picasso a couple of years ago because it was a little quieter for my mum. The staff on the Picasso floor were so good over the time Mum was a resident. Mum's room and bathroom were impeccable all the time.
I would recommend this care home to anyone

Mum passed away in March 2023.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Firstly, we would like to send our condolences to you and your family.
Having your mum live with us at Gainsborough House was a pleasure and we would like to thank you for your 5-star review.

The manager and staff will be delighted with your lovely comments. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie T (Daughter of Resident) published on 13 February 2023 Submitted via Website
Overall Experience

My father is currently on Matisse floor. On visiting him on Christmas Day the conditions of his room were abysmal. The toilet seat was stained from faeces, there were stains on the bathroom floor, the main floor of his room and also in his bed which he was expected to get back into. I had to get a nurse to change his bedding and to ask for a cleaner to come and clean his room and bathroom properly. Nobody seemed to be aware of his condition from the previous day and after this was reported to the home manager, nothing has been said to my family about the findings and who was at fault for these disgraceful findings. No matter what is reported, and there are a lot of bad reports being made by my family and other families, there are no improvements or updates on the complaints being made. The whole situation with regard to this home is a disgrace. On the whole, my father is not being looked after even though the home is taking all the money from the council and my mother.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
We treat all complaints against our homes extremely seriously indeed and all complaints raised are fully investigated by our quality team at head office and done so independently of the home.

While we are not at liberty to discuss the personal details of any case. We can confirm that you have...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sallyann K (Daughter of Resident) published on 17 January 2023 Submitted via Website
Overall Experience
My mother died in December having spent over seven years in Gainsborough House. During that period her health suffered many complex changes and stages but the staff on Renoir took excellent care of her and got to know and anticipate her needs. Mum felt safe and secure. I was always informed of any medical changes and kept up to date with video calls, even during Covid.
I cannot fault the love, respect, compassion, and attention shown to her during her time there, or the support offered to me and my family when the end finally came.

Thank you to all at Gainsborough House, especially the Renoir unit...you are unsung heroes and I am going to miss you.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
I would like to, first of all, send my condolences and thank you for taking the time to complete this review.
Thank you for the wonderful 5-star review that you have given to Gainsborough House.
The team on Renoir will be delighted with this review and I am sure they will all miss you as well.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T L (Husband of Resident) published on 15 December 2022 Submitted via Postal Card
Overall Experience

I have found the care provided for my wife to obe excellent. The staff are very caring and compassionate and are a credit to the company.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian G (Son of Resident) published on 1 December 2022 Submitted via Website
Overall Experience

My dad is so well looked after and cared for by the team at Gainsborough (Renoir) nothing is too much trouble. They are personable, caring and friendly. They create a lovely atmosphere on the floor for the residents and their own workplace. Great food, environment, we could not ask for any more for my dad. Thank you all the Renoir team.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Thank you for your 5-star review. The manager and staff on Renoir will be so pleased with your lovely comments.
We do pride ourselves on the care that is given to our residents.

Thank you for recognising the hard work that the kitchen staff also do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Daughter of Resident) published on 28 November 2022 Submitted via Website
Overall Experience

My dad has been a resident for almost two years. Dad is very settled in Gainsborough House. He is cared for very well by the staff. There are many reasons why we are happy with Dad's care, amongst those reasons are how kind the staff are and how patient they are with Dad. The staff are a credit to Gainsborough House and many of the staff are the same staff that worked there when Dad first went in. They, therefore, know Dad really well and genuinely care for him in a kind and compassionate way. Thank you to all the staff for everything you do.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Thank you for your 5-star review.
The manager and staff will be delighted with your comments. We are very proud that most of our staff have worked at Gainsborough House since we opened the home 11 years ago. The staff are very caring and passionate about the residents and as you have said, they are a credit to Gainsborough House.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A G (Daughter of Resident) published on 25 November 2022 Submitted via Website
Overall Experience
I can't praise Gainsborough House enough. Every member of staff I have dealt with has been pleasant, responsive and effective... nothing seems to be too much trouble. And the home is a pleasure to visit... it's clean and bright, and the decor is beautiful.
My mum constantly tells me how happy she is there and how kind and attentive the staff are to her. She loves food and is very happy in that regard. And she is very appreciative that the staff take the trouble to get her a daily paper and serve her a glass of wine with her evening meal. I'm sure this kind of personalised care is what helped her to settle in so quickly.

Knowing how happy she feels is incredibly reassuring to me to our whole family.

Reply from Alison Porter, Head of Admissions Customer Relations at Gainsborough House
Thank you for your five-star review.
The manager and staff will be very pleased that your mum is very happy at Gainsborough House and is getting the little touches like a glass of wine and her daily paper. The kitchen staff will also be very pleased that your mum likes the food.

Thank you for recognising the hard work that the staff do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sue F (Daughter of Resident) published on 24 November 2022 Submitted via Website
Overall Experience

Our experience of Gainsborough House has been very positive and overall very good for my father. The home is very good. My dad is getting all the adequate care he needs and I have no complaints! Thank you, Gainsborough House.

Reply from Louise Harder, Marketing at Gainsborough House

Thank you very much for your lovely review. We're delighted to hear that your experience has lived up to expectations. As a care facility, we are constantly looking at ways to improve the service we offer and we'd welcome some more feedback from you. With that in mind, we would like to invite you to call our Head of Admissions and Family Liaison to discuss in more detail.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Daughter of Resident) published on 18 November 2022 Submitted via Website
Overall Experience

Mum moved into the home in September and is happy. The environment is clean, friendly and mum's room is very spacious with her own bathroom. The staffing is good, lots of staff have been working at Gainsborough House for many years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Wife of Resident) published on 18 February 2022 Submitted via Postal Card
Overall Experience

My husband has been at Gainsborough House for three years in March 2022. I couldn't wish for any better care than he gets, they are wonderful. They treat every resident with respect and management are always there to help. Thank you.

Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough House
Thank you for your review.

The manager and staff will be delighted that you are happy with the care your husband is receiving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Wife of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

My husband became a resident after a month of respite in January 2021. Covid restrictions were in place but the staff made enormous efforts to keep us informed and window visits. The transition was sensitive and helpful. His complex needs are met fully, he's safe and well looked after. Staff support me hugely with calls and information. We're so happy he's at Gainsborough House.

Reply from Alison Porter, Head of Admissions & Customer Relations at Gainsborough House
Thank you for your review.
The staff will be delighted that you have recognised the hard work that they do to make our residents comfortable and safe.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip S (Son of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

Due to the closure of the care home my mother was in, we were relieved that she was offered a place at Gainsborough House. I was extremely grateful to the staff and management for their help in making the move a lot less stressful than it could have been.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 23 Apr 2026

  • 23 Apr 2026

  • 13 Apr 2026

    A potentially groundbreaking, four month music therapy pilot test, has identified significant benefits for the wellbeing of residents living with complex needs and advancing dementia. A joint venture between L&M...

Upcoming Events

There are no upcoming events for Gainsborough House.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Gainsborough House.

Meet the Team (1)

Melissa Rosser
Melissa RosserJob Title:Home ManagerJoined: 2025

Melissa is a Registered Nurse with several years care home management experience.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gainsborough House to verify any information. View our terms and conditions. Gainsborough House has an Enhanced Service -more info.