Gainsborough House

8 Gainsborough Road, Warrington WA4 6BZ
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9.4 67 Reviews
  • Gainsborough House, Warrington
Gainsborough House is a home that offers expert nursing care with comfortable luxurious furnishings and a friendly atmosphere.

Each suite has lounges, a library, cinema room, beauty salon, a lovely garden.

There are also activity rooms. where visiting entertainers, reminisce experts and others can engage residents in a variety of stimulating activities.

There is a wide range of entertainment and activities as the home aims to boost each individual's physical, emotional and social wellbeing.

Care Provided by Gainsborough House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: £1336 – £1700

These prices are only a guideline, please contact Gainsborough House to find out the exact price for your requirements.

Contact Gainsborough House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Gainsborough House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Melissa Rosser (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visiting is permitted at any time

Parking

  • Free on site parking

9.4

Gainsborough House has a Review Score of 9.4 (9.417) out of 10, based on 12 reviews in the last 2 years.
Over all time Gainsborough House has 67 reviews.

Overall Experience
  • 53
  • 12
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  • 2
Date Published
  • 67
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  • 12
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Reviewer Connection to Gainsborough House
  • 29
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  • 1
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Total of 67, showing 41-60
Review from June R R (Wife of Resident) published on 1 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent place to be. If I do happen to go into said type of place I would go myself, if I did not at this time be prepared to do this myself, I would hope my family would put me in a place thus described.
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Review from Janice M (Daughter of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot express how grateful we are for the care shown to our Mum in Gainsborough House. From the moment she arrived everyone has been caring, kind and supportive treating her with the utmost respect and dignity. Every member of staff cares about the wellbeing of every resident. This care home
should be held as a shining example of how care homes should be run, how they have only got a good rating with CQC I have no idea, they should be rated as outstanding because they are. With heartfelt thanks to everyone for caring for my Mum like she is family.
Reply from Anne Hughes, Manager at Gainsborough House

Janice, it is an absolute pleasure caring for your Mum. Thank you for the kind words.

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Review from Wendy J (Wife of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's stay for him has been generally well enjoyed.
Staff are so attentive and friendly.
Food nicely served and very tasty.
Bedrooms totally adequate for his needs.
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Review from Fiona E (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would highly recommend Gainsborough House. 9 months ago my mum, in her mid 90's, with poor eyesight and profound hearing loss in addition to dementia, moved 350 miles from a care home which could not meet her needs. We doubted she would ever settle and have happily been proved wrong. Excellent management,
caring staff and countless activities have improved Mum's quality of life beyond our expectations. Before she was isolated and spent a lot of time alone, now she welcomes company and has become part of the Gainsborough family. We enjoy the inclusive ethos where everyone has a care for other residents and their families. Mum is definitely in the best place.
Reply from Anne Hughes, Manager at Gainsborough House

Fiona, thank you for those kind words. I will make sure that the staff are informed. It is always lovely to hear positive comments.

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Review from Macaulay W (Son of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely polite and helpful. My dad has been here for just over 2 years and I haven't had to say anything bad about the place.


The home is clean and well kept. Everybody is welcoming and always checked up on - how you have been.


An excellent care home.

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Review from Josie W (Friend of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are great very caring. After 5 yrs I have every confidence in the home. Thank you to all staff.
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Review from Bernadette W (Daughter of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gainsborough is a brilliant home for Mum, who has dementia. The staff are professional, caring and create a wonderful community spirit including not only their guests, but family and friends too. I’m impressed by the calmness that everyone is enveloped by during any visits, this is key in my opinion
when looking for dementia care as the guests can be unpredictable.
The staff do more than just care for Mum, they are as interested and supportive of my father who is 84 and visiting for many hours every day, this is over and above any expectations I had.
Thank you to everyone from the reception, accounts, cleaning staff, carers, nurses, and manager, who are all very special people, thank you.
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Review from Sue G (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Gainsborough since November 2013. She has thrived and continues to thrive. The care she receives is second to none. The staff are very patient and kind, know Mum inside out and treat her with dignity at all times.
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Review from Rachel V (Daughter of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is wonderfully cared for at Gainsborough House. The staff are largely caring and approachable. I couldn't wish for a better home (except his own of course!)
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Review from Bernadette M (Sister of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Gainsborough House every week with my sister-in-law, to see my brother. From the moment we step into the reception area the atmosphere is very friendly and welcoming. I have visited many care homes in the past to see friends and relatives and Gainsborough is by far the best I have seen.
The staff are wonderful and make everyone feel so welcome and answer all questions with kindness, patience and good knowledge.
Reply from Anne Hughes, Home Manager at Gainsborough House

Dear Bernadette, thank you for your kind words. I am so proud of our team here and reading your comments has made the team very happy.

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Review from J A (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I continue to be very pleased with the love, care and support my mother receives after a number of years as a resident in Gainsborough house. The staff are committed to making her as comfortable as possible at all times. Their support has very much extended to myself at difficult times for which I shall
always be grateful.
Reply from Anne Hughes, Home Manager at Gainsborough House

Thank you for your kind words regarding the care of your Mother. I will pass on your comments to the dedicated staff team

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Review from Susan H (Daughter of Resident) published on 12 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been visiting Gainsborough House for the past 5 years in March. I am happy with the service that my mum gets, the home is clean but I do feel that the carpets need attention. Apart from this, I am happy with everything else.
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Review from P M (Daughter of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Gainsborough House is a well-run and efficient Care Home. A nicely decorated, bright and cheerful place offering a friendly, calm and welcoming ambience. Whenever we visit our father, who is a double-amputee and a dementia sufferer, we find him well-dressed, hair-washed, well-looked after and content.
His room is tidy, clothes nicely laundered and hung in the wardrobe, and both room and bathroom are clearly regularly cleaned. Residents always seem well-fed, with good food and decent portions. The carers are very attentive, knowing how to handle sometimes difficult situations and managing the physical needs of the residents. In our experience they go above and beyond just caring, and we've been very impressed at how much time they spend chatting and joking with Dad, having spent time getting to know him on a personal level. It is, without a doubt, several levels above many of the other care homes that we've seen in the north-west of England.
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Review from Sid E (Friend of Resident) published on 16 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a friend who is a resident in the home, we have been friends for 60 yrs his care is really good, and the food looks lovely, the cleanliness is spotless, and I like to visit him, I can not comment on value for money as I don't know the cost if his stay.
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Review from Heather K (Wife of Resident) published on 14 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband came to Gainsborough House on the recommendation of the granddaughter of one of the residents. When I visited him, as he arrived from the hospital, the care and friendliness that was given to us both immediately put me at ease, the nurse introduced me to relatives of other residents and this
helped me to cope with leaving my husband in the care of staff. The carers work as a team and are polite and caring to me and treat my husband the same way. The activities are varied thus helping stimulation of the residents. My husband has put weight on since being in the home, I suspect due to the nutritional and tasty food the residents are given. He certainly enjoys the food as did I when we were invited to a tasting session. Relatives and friends are encouraged to join events. The decor of Gainsborough House is tasteful and certainly gives the impression of a hotel, but no matter what the surroundings it's the care that matters and I'm very happy with the care being given by current staff.
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Review from Linzi M (Cousin of Resident) published on 2 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is lovely and the care is fantastic. I have been coming for 6 years and have nothing but praise for the home and the staff. I always enjoy my visits. The staff are always extremely pleasant and polite and the residents are treated well, and everyone always seems really happy.
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Review from Angela (Daughter of Resident) published on 20 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank all staff at Gainsborough House. My mum has only just become a resident but everyone has made her feel so welcome and everyone is so caring and helpful, nothing is to much trouble. To be honest I was dreading my mum going into care as her dementia can make her very tearful.
But she has taken to it so well and all my concerns have gone, I know she is in the right place. The centre is more like a plush hotel than a care home.
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Review from Rob G (Son of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to express my gratitude for the staff especially those on the 2nd floor where my mum is. Mum is very well looked after and the staff are unfailingly helpful, patient and cheerful under pretty extreme circumstances. Difficult not to be really impressed with the whole team thank you.
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Review from Linda D (Daughter of Resident) published on 22 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Gainsborough House from April 2016 until she passed away in October 2016. She had dementia and medical issues and the care she received was excellent. Throughout her time there, she was treated with respect and the staff, without exception, were outstanding. The hotel style
design, decor and facilities were comfortable and stylish and so different from so many care homes. It was a pleasure to be able to spend time together in the lovely lounges and garden and join in some of the varied activities and entertainment. It was obvious from her smart appearance that my mother was very well looked after every day. Most of all, however, we are thankful for the genuine loving care that she received from all of the staff and are particularly grateful that she was able to spend her last days in peace and with dignity. All of the staff were considerate and kind and did everything possible to liaise with us at all times about my mother's health and well-being.
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Review from Stephen (Son of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is well cared for and is reliant on the quick judgement of the nursing staff in diagnosing when he is about to develop a water infection. He is very prone to these and in doing so they are able to nip it in the bud before it gets full blown and saves him prolonged suffering. His mind is still
sharp and the feedback he gives me about his care in all aspects is positive.
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Current Review Score: 9.4 (9.417)

Overview of Review Score

The Review Score of 9.4 (9.417) out of 10 for Gainsborough House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Gainsborough House is calculated as follows: ( (123 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (9 Very Poors x 1) ) ÷ 144 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.764 Points relating to the number of positive Reviews for Gainsborough House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 11 Positive Reviews ÷ 14.4 = 0.764
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Melissa

Melissa Rosser

Job Title: Home Manager Joined: 2025

Melissa is a Registered Nurse with several years care home management experience.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gainsborough House to verify any information. View our terms and conditions. Gainsborough House has an Enhanced Service - more info.