Care Homes Owned by Wood Care Group in Greater Manchester

there is no need to worry as all communication links are readily available if/when needed.
At times, I have noticed the Team go above and beyond to meet the needs of residents, inparticular when meeting specific dietary needs to appease ongoing demands and requests from residents (or requests from wider family members).

Moving into Longwood has been the best decision I have made. I'm extremely happy here and could not be better looked after. This is my home

warm, and respectful. You can tell that the staff genuinely care - not only are they professional and attentive, but they take the time to get to know each resident personally, treating them with dignity and kindness. My uncle often spoke about how safe and comfortable he felt, and he clearly enjoyed the company of both the team and other residents.

The communication with us as a family was excellent. We were always kept informed and involved in decisions, and staff were always happy to answer questions or offer reassurance when needed.

The home itself is spotlessly clean, beautifully maintained, and feels more like a family home than a facility. The activities and social events were al

comfortable atmosphere was plain to see and the feeling of content was very easily visible. The Manager and her assistant came across as very adept during our introduction to Longwood. Since arriving in late May, I have had a huge weight taken of my shoulders knowing that my mum is extremely happy in a super, caring place , with staff around her showing love and patience for the residents. I've never seen her eat as much as she is such a fussy eater. That's saying something, as my mum has never drank tea, coffee or milk. My compliments to the managers and staff. You are brilliant. Thank you.

with in a responsive way. I have been impressed with senior staff's knowledge and understanding of dementia and their dealing with medical issues and dispensing medication.

The staff were fantastic and nothing was too much trouble for them and they communicated well with relatives. We couldn't have asked for a better place for our mum to be cared for in the last months of her life.

with care for mum,and other residents! Top class care home 11 out of 10 x

he was admitted, well what can I say the management team and staff can't do enough for him. The manager goes above and beyond for the residents and families alike nothing is too much trouble for all parties concerned. I would have no hesitation in recommending Longwood Lodge to anyone who is considering a place for their loved ones.

and my wife has not been attended to by night staff.

leading up to Mum's passing. We spent the weekend with Mum and the staff were fabulous. Nothing was too much trouble. We were given advice, guidance, love and support which helped us immensely. The care they gave to Mum at this sad time was 'second to none' and Mum passed away peacefully. Thank you to each and every one at The Fountains. Carry on your good work

feel like part of the family.

lovely & homely, Mum actually sleeps in her bed - something that she rarely did previously. The lounges are airy and bright, and the food/choice of food is very good.
What makes The Fountains so good is the staff - reception staff, management, domestic staff, and wonderful carers, everyone clearly enjoys looking after the residents and ensuring their needs are met. They know just 'how to handle' the residents and make them feel safe.
Nothing is too much trouble, even when we phoned every day when Mum first went there, we were never made to feel a nuisance and were encouraged to ring and check on Mum knowing how worrying it can be for families placing Mum in a new setting.

undergoing some refurbishment but all that is positive and makes the environment very pleasing.

nurse said there was something wrong and took her blood pressure which was 68 over 51, then she decided to phone the doctor, by this time mam was none coherent, went to the hospital with a strangulated hernia and died 4 days later.

and there is lots going on to keep the residents entertained. The manager is always approachable and is one the most caring people I have met.

they know each of them so well and take the time to recognise their individual needs in such a warm way. It honestly does feel like I'm visiting a very large family rather than a care home. Our Mum has always been sociable and has always hated being on her own. Losing the ability to get out had not only affected her physically but also affected her wellbeing. It means the world to see her now having a laugh constantly with lovely people who care, doing activities each day that she loves, and feeling safe and not anxious anymore. It's brought our Mum back to being our Mum, and that difference is clear both at Longwood and when we go out. I would recommend Longwood to anyone.