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Care Home Owned by Wood Care Group in West Yorkshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Wood Care Group in West Yorkshire

Only the locations & reviews in West Yorkshire for Wood Care Group are showing below.

View the details of all 8 locations (with 458 reviews) owned by Wood Care Group

Wood Care Group Locations in West Yorkshire (1)

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1 Care Home owned by Wood Care Group in West Yorkshire
Abbey Care Village

90 Abbey Road, Fartown, Huddersfield HD2 1BB 

9.7 29 reviews
"My dad has been a resident for nearly 3 years as it became unsafe for him to stay at home. He is really settled and loved. He has…"   Read all 29 reviews
Location Type Care Home

Located in a residential area of Fartown in Huddersfield, Abbey Place Care Home & Dementia Village delivers high quality residential care for adults over the age of 60. The home has 78 bedrooms in total, all with en suite facilities and modern but… Read more about Abbey Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 78 Rooms

Wood Care Group Reviews in West Yorkshire (29)

9.5

Wood Care Group has a Group Review Score of 9.5 (9.524) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wood Care Group must have a Review Score.

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Review of

Abbey Care Village

from D H (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident for nearly 3 years as it became unsafe for him to stay at home. He is really settled and loved. He has favourites in the care staff, all are good.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your comments with the team.

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Review of

Abbey Care Village

from A H (Daughter-in-law of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident for nearly 3 years. He seems very settled and has warmed to most of the staff.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.

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Review of

Abbey Care Village

from Barry W (Husband of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall Impressions are good but with certain caveats. Kitchens need to be opened up! Meals prepared on site. Not-pre-cooked ready meals. Regular health checks for residents are carried out, "face-to-face" examinations cannot be made via a computer screen. In respect of value, unable to express any
opinion, having no information on this subject. Room is a bit too small, more space would be welcome. Nursing staff are professional, empathetic and obliging.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your review and we will pass this feedback onto the team. To address a few points raised the home does not use ready meals. Feedback on the food has been extremely positive from residents and we complete regular taste testing's and menu reviews. In respect to face-to--face examinations having spoken with the home manager I believe you are referring to a GP visit on a virtual teams call unfortunately we have no control on how GP's choose to do specific meetings with relatives and you would need to raise this with the GP. Once again thank you for your review.

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Review of

Abbey Care Village

from Peter D (Husband of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On a daily basis I thank my lucky stars that my wife is in Abbey Care Village. The quality of care can only be described as outstanding. The food is excellent, activities great if wanted and the staff amazing without exception.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed onto the team.

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Review of

Abbey Care Village

from D P (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbey Care Village is just what it says a caring community the staff cannot do enough for you and my mother loves the staff. Mum hasn't always been easy to care for but the staff are wonderfully patient and understand her in such a short time. The manager put me at ease and made the move so easy and
was at the end of the phone to answer all my questions and worries before mum moved in. Thank you to everyone.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed onto the team.

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Review of

Abbey Care Village

from L M (Niece of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our auntie has been here for years. The staff are always kind, friendly and helpful. They treat everyone with dignity. Management are always on hand. A lovely home, thank you.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review, this will be passed onto the team.

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Review of

Abbey Care Village

from L B (Friend of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been here now for a few weeks and the care and compassion for my dear friend is wonderful. Cleanliness is to a high standard with such a warm and friendly environment. Thank you so much for all you are doing not just for my friend but for all of your residents.
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Review of

Abbey Care Village

from T M (Brother of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Abbey Care Village for a few weeks. The care and cleanliness of the home is second to none. They are brilliant. He is calmer and happier and gets on very well with the other residents. Such lovely and caring staff.
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Review of

Abbey Care Village

from Y W (Daughter-in-law of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been residing at Abbey Care Village for several weeks. There is a lovely and friendly atmosphere from the moment you walk through the door. The activities provided are amazing and the cleanliness is 5-star.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.

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Review of

Abbey Care Village

from S E (Niece of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been at Abbey Care Village for just over a year now. The home has a warm and welcoming environment. Not only does the home care for their residents but they genuinely care for the families of the residents as well. I could not recommend Abbey Care enough. I am so thankful for them.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.

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Review of

Abbey Care Village

from Louise P (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my father from another care home and I will say it has been the best decision. We wish we'd moved him here a lot earlier. The level of care is above and beyond what we could have hoped for. Thank you.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed on to the team.

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Review of

Abbey Care Village

from Joanne B (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
If I could give the home 0 then I would. My father went in for urgent respite care with a view to longer care as my mum was struggling to care at home. Every time I visited Dad he was sat in the lounge with other residents facing a wall rather than a TV despite the fact I repeatedly told staff he would
be happier in his room listening to music. There was no stimulation or engagement offered at all. Care records showed the activities coordinator visited residents once in 10 days to give them sweets. Some of the staff were rude and unpleasant. He was dirty every time I visited with faeces on his hands and clothes. Staff said they couldn't clean him due to aggression. Care records did not once record staff going back and trying again when Dad got agitated by strangers trying to wash him in an unfamiliar environment. There were no de-escalation techniques or basic dementia communication. The home manager said she didn't know about my dad's 'behaviours' but my dad does not behave the way he did in that home when in the community. He was like a caged animal, unstimulated, ignored, and showed no care. They also put 'DNACPR' next to Dad's name when not discussed with me. He is 75.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your review and we are sorry to hear that you were dissatisfied with the care provided. Having looked into this case it appears that the home was provided false information in the pre admission assessment and that the home is not a suitable setting for a resident with such challenging behaviours, had we been provided with the full information it is not an admission we would have allowed. To address some of the areas you have raised the home has a full activity program and full time activities coordinator evidence of the activities taken place can be seen on our website or social media pages. In respect of the DNACPR this is inaccurate and records do not reflect that. Finally staff receive full training on dementia and de escalation techniques.

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Review of

Abbey Care Village

from H F (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so lovely and caring. There is always a warm greeting from the lady on reception, the management team and all the carers, Activities are great. My mum loves it there and I couldn't imagine anywhere better for her.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words we will pass your feedback on to the team.

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Review of

Abbey Care Village

from Anita W (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Abbey Place enough!
Since my 94-year-old Mum came to stay I have noticed a marked improvement in her health and welfare.
She has settled well and I am relieved that she is well looked after.
Staff, including cleaners etc, are all fantastic!
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.

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Review of

Abbey Care Village

from S J (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy with my mum's care at Abbey Care Village. Any question I have staff are always able to answer and are happy to help with any queries I have. I also love my mum's room.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed on to the team.

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Review of

Abbey Care Village

from Kevin M (Husband of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family, in general, are absolutely over the moon with the care, attention and professional approach of the staff.
Reply from Andrew Wood, Director at Abbey Care Village

Thank you for the kind review; this will be passed on to the staff team.

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Review of

Abbey Care Village

from S D (Son of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall atmosphere is very good. All the staff are friendly and my father is comfortable and happy. The home is spotlessly clean.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words this will be passed onto the staff team.

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Review of

Abbey Care Village

from E W (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is excellent, my dad is so content, the staff are lovely and so efficient.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.

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Review of

Abbey Care Village

from P J (Wife of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are highly satisfied with Abbey Care Home, particularly since it was taken over. The staff are very efficient and kind and very approachable.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.

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Review of

Abbey Care Village

from H L (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit. Everybody is always very kind, caring and compassionate. Mum is really happy living here and we can tell she is very well looked after. The staff are very welcoming and easily approachable.
Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your feedback with the team.

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