Care Homes Owned by Lidder Care in Nottinghamshire

Thank you for taking the time to leave such a detailed and thoughtful review ofNewgate Lodge. As Home Manager, it means a great deal to hear that the whole experience, from the communication before respite through to the care and support provided during and after the stay, gave you reassurance. Im really pleased that the care planning, support with medication and the patience shown by the team helped him feel comfortable during his stay. I will personally pass on your kind comments to Barbara, Antony, Sharon, the kitchen team and everyone involved in his care. It was lovely to see him joining in with activities, talking to others and settling into the home, especially as he was understandably nervous at first. Thank you again for your kind words and for trusting us with his care. Read less

Thank you for taking the time to leave such a heartfelt review of Lowmoor Nursing Home. Please accept our sincere condolences for the loss of your father. We are honoured to have cared for him during his final weeks and it means a great deal to hear that he was treated with care, dignity and compassion. We understand how worrying it can feel when a loved one first moves into a nursing home, so we are pleased our team were able to give you reassurance and support during such an important time. We will make sure your comments are shared with him and the wider team, who will be deeply touched by your feedback. Thank you again for trusting us with your father's care. Read less

Thank you for taking the time to leave such a kind review of Lowmoor Nursing Home. We are delighted to hear that you felt so reassured by the care and support your mother is receiving. It is especially lovely to know that you feel she is extremely well cared for and looking better than she has for some time. Your comments about our carers, the cleanliness of the home and the availability of staff mean a great deal to us. Thank you again for your recommendation. We will be sure to share your feedback with the whole team at Lowmoor Nursing Home. Read less

Thank you for taking the time to share such a heartfelt review of Newgate Lodge. Your kind words mean a great deal to us. We are truly honoured to have cared for your mother during her 11 months with us and it is incredibly touching to know that you and your family have such special memories of her time here. It means so much to hear that every part of the team, from reception and domestic to maintenance, management and care, helped make her feel loved, supported and cared for. We appreciate you recognising the care, laughter and support shared with your mother and your family. Your message will be very special to everyone at Newgate Lodge and we will be sure to share it with the whole team. Read less

Thank you for taking the time to leave your review of Newgate Lodge. We are delighted to hear that you describe the home as exceptional and that you feel your mother was cared for physically, emotionally and socially. We are proud of our caring team and our strong staffing levels, which help us provide attentive, person-centred support throughout the day. We also appreciate your comments regarding activities and aim to provide a varied programme that reflects different interests and helps residents remain involved in what is happening in the wider community. Events such as football and tennis are widely covered in the news and everyday conversation, so we may use these occasions to encourage social interaction and inclusion. We do, of course, recognise that not every activity will suit every resident and individual choice is always respected. Thank you again for your honest feedback and your trust in Newgate Lodge. Read less

Thank you for taking the time to share such a wonderful update about your mother and her move to becoming a permanent resident at Newgate Lodge. We are delighted to hear that she continues to do so well, particularly with her appetite, confidence and social engagement. It is lovely to know she is responding so positively to the encouragement and care provided by our team and that you feel reassured knowing she is settled, safe and well cared for. Your comments about our staff being approachable and friendly, and about residents being treated with dignity and respect, mean a great deal to us. We are also pleased to hear your mother is enjoying being included in activities as much as possible. Thank you again for your kind recommendation. Your feedback will be shared with everyone at Newgate Lodge, who will be so pleased to read it. Read less

Thank you for your kind review of Newgate Lodge. We're delighted to hear you have found our staff pleasant, helpful and friendly. Most importantly, we truly appreciate your recognition of the care shown by our team. Providing compassionate support to residents and families is at the heart of what we do, so your feedback means a great deal. We will be sure to share your comments with everyone at Newgate Lodge. Read less

Thank you for taking the time to leave such a thoughtful review of Lowmoor Nursing Home. We understand how difficult a first day can feel for families, so we're delighted to hear your mother settled so well and that she is already enjoying being with us. We're especially pleased to know that speaking with Paul on arrival helped to put your mind at ease. Our team is committed to taking the time to listen, explain and reassure families, particularly during those early days. Thank you as well for highlighting the support from Linda and Emma and for sharing how helpful it was to be able to prepare your mother's room in advance, helping her feel comfortable and at home from the start. Thank you again for your kind words. We will be sure to share your feedback with Paul, Linda, Emma and the whole team at Lowmoor Nursing Home Read less

Thank you for your kind review of Lowmoor Nursing Home. We're delighted to hear how well supported your father is and that our team understand his needs so well. Knowing he feels comfortable with the staff and has built such positive relationships means a great deal. It is also pleasing to hear he is well cared for, enjoys the food and that residents are treated with the dignity and respect they deserve. Thank you again for taking the time to share your experience, we will be sure to pass your comments on to the whole team at Lowmoor. Read less

Thank you for taking the time to leave a review of Newgate Lodge. We're pleased to hear your mother has settled in well. We also appreciate your honesty about the minor issues you experienced initially. We're glad you felt able to raise your concerns and that our team resolved them quickly and efficiently. Listening to families and acting promptly is very important to us. Thank you for your kind words about our staff being hardworking, approachable and extremely caring. We will be sure to share your feedback with the whole team at Newgate Lodge. Read less

Thank you for your lovely review of Newgate Lodge. We're delighted to hear you feel the warm, friendly atmosphere from the moment you arrive and that our team across all departments have been welcoming and caring. It is especially reassuring to know your mother has settled in so quickly and that this has given you comfort in knowing she is safe, happy, well cared for and, most importantly, content. We understand how important that peace of mind is for families. Thank you again for your kind words. We will be sure to share your feedback with the whole team at Newgate Lodge. Read less

Thank you for your kind review. We're delighted to hear you were pleased with the care provided, and especially grateful for your comments about the patience and support shown to your mother. Providing calm, compassionate care and taking the time to support each resident with dignity and respect is central to what we do, so your feedback means a great deal to the whole team. We will be sure to share your message with everyone. Read less

Thank you for your wonderful review. We are delighted to hear how happy your mother has been with us, particularly as her stay began as a two-week respite placement and you have since felt confident for her to remain at the home. It means a great deal to know you feel supported as a family as well as reassured about your mother's care. Creating a warm, welcoming environment where nothing is too much trouble is exactly what we strive for, and your kind words are a real reflection of the team's commitment. Thank you again for your trust and your heartfelt thanks. We will be sure to share your message with the whole team. Read less

Thank you for your kind review of Newgate Lodge. We're delighted to hear your grandmother is enjoying her stay and that she speaks so positively about the home. It means a great deal to know you've found our team friendly and that the rooms and shared areas are clean and well maintained. We work hard to provide a comfortable, welcoming environment where residents feel safe, supported and at home. Thank you again for taking the time to share your feedback and we will be sure to pass your comments on to the whole team at Newgate Lodge. Read less

Thank you for your wonderful review of Newgate Lodge. We're delighted to hear that what began as a two-week respite stay has become a place your mother feels so happy and settled that she wants to stay long term. It means a great deal to know you have found our team kind, caring and supportive, not only to your mother but to your family as well. We understand that arranging respite, and then making the decision to stay, can be a significant step and we're pleased we've been able to provide reassurance throughout. Thank you again for your trust in us. We look forward to continuing to care for your mother and support your family at Newgate Lodge Read less