from Carolyn C (Daughter of Resident) published on 6 April 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
My Mum attended Rowan Croft day centre for 6 years twice a week at first then as her dementia became worse only once a week. She loved getting out of the house and the staff knew her so well and always made her welcome. Knowing she was happy there joining in the activities when she could was a blessing
to her family. Unfortunately, Mam has had to go into a care home as she needs 24-hour care but a big thank you to all the staff who looked after her so well.
from Joanne E (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My mam is just a new member of the daycare centre, from the very first phone call to my mam's first visit, I could not fault this service and were very helpful when I rang. The manager explained everything and any help what we could get, the driver is lovely cheerful and welcoming. Staff at the centre
are all absolutely lovely, I've spoken to one specifically on a couple of occasions and again very helpful and welcoming. The food available from the restaurant is always lovely and again will do anything to accommodate, so a big thank you. My mam's words yesterday was 'they have changed my life'. I can't ask for anything more and forever grateful.
from Angela M (Wife of Resident) published on 13 January 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff are wonderful and my husband happy and very settled there. Well recommended. Compassionate and caring. Through everyone, I take my husband there and know he will be safe and enjoy his time there. This helps us both. Many thanks.
from Deborah S (Daughter of Resident) published on 28 December 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
Cedar Grove Day Centre provided a lifeline to myself and my Mum when her dementia journey began and as it has progressed. I cannot convey how much Mum enjoys and benefits from her time at the centre. The staff and volunteers are outstanding. They go above and beyond to create a welcoming, stimulating,
enjoyable environment for everyone. They treat my Mum like she is family and I cannot thank them enough.
Reply from Sonya Roe, Customer Service Manager at Cedar Grove Day CentreWe are delighted to be commended for the excellent service the teams within EveryDay provide to customers and their carers in North Tyneside. It's our absolute pleasure. The team involved as always have been made aware of this excellent review, thank you.
from Gillian G (Daughter of Resident) published on 3 September 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My mam absolutely loves coming to Cedar Grove once a week. The staff and volunteers are all so lovely and my mam is made really welcome. She always enjoys the homely food and recounts what she has eaten when I collect her. There is a lovely atmosphere and always nice music on when I return to pick her
up. She loves to have a natter and especially likes to play dominos with the men! I would highly recommend Cedar Grove.
from Stephen (Son of Resident) published on 7 August 2018
Submitted via Website • Report
Overall Experience4.0 out of 5
My 88-year mother goes to Cedar Grove once a week for the day. She surprised us by how much she enjoys her weekly visit there.
She always comes out saying how much fun she’s had and enjoys the company.
The family are very pleased with cedar grove, it is a very friendly, safe environment. The staff
are extremely nice and professional.
Would recommend this day centre.
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