All-inclusive, so all care, food, accommodation, laundry and entertainment are included within the quoted price, there is no fluctuation based on care needs once you are a resident.
Extras are only hairdressing, chiropody, newspapers and trips using the electric minibus
These prices are only a guideline, please contact Greys Residential Home to find out the exact price for your requirements.
No visiting rules or restrictions, visiting is encouraged at any time.
On-site parking is available.
Greys Residential Home has a Review Score of 9.8 (9.816) out of 10, based on 19 reviews in the last 2 years.
Over all time Greys Residential Home has 65 reviews.
Thank you for your kind review. We are so happy that your mum has settled so well into Greys, she has embraced all that we offer and it is really lovely to enjoy her company and sense of humour on a daily basis. Your mum is a talented artist and I hope she enjoyed displaying some of her work this weekend at our Art Exhibition!
I am so glad to hear you've had such a positive start to life at Greys, we are so keen to ensure that you get the best out of your life to come with us! I so enjoyed taking you out last week to Newlands Corner for ice creams and seeing your interactions with my team and I look forward to getting to know you better in the weeks and months to come!
Thanks so much for your lovely review! It's an absolute pleasure to care for your mum and that she's made it her home! I'll pass on your kind words to our team, thank you.
Dear JHThank you for your kind words about our home which we look forward to sharing with our team!
Dear ClarissaThank you for your review. Unfortunately due to the unexpected nature of your mum's passing, the police were called and we were prevented from preparing the room for your arrival. We are also not allowed to be involved in the clearing of her private possessions but I understand that teas were offered. I do accept that during our investigation we found confidence gaps in our staff offering emotional intelligence, empathy and compassion and these specific staff have now been trained further in these areas. We always attend our Resident's funerals but on this occasion we were not invited. I am sorry that you feel our services were not at their usual high standard and hope these explanations assist you in your grief processing. Your mum was a pivotal member of our Greys family and was loved by all and is missed by all.
Dear Jackie, Thank you for your very kind review: I will look forward to sharing your feedback to our team, especially housekeeping!Many thanks
Thank you for your kind review, which is very much appreciated by our team. I am so glad to hear how happy you are at GreysMany thanks!
Dear Martin, thanks so much for your kind words about Greys, we are really proud of our staff team and culture so we look forward to sharing your feedback with them!
Dear Theresa B, thank you so much for your wonderful review which we will be so pleased to share with our team! We really are so pleased at how your mum has settled with us and making Greys her home. Thank you for your continued support.
Dear Alison, many thanks for your lovely review and praise of our team, your dad was always a pleasure to care for and we appreciated how much he committed to making Greys his final home and becoming part of our family. He will be sorely missed by all. Kindest regards.
Caring for your mum was honestly an honour and a privilege. She was a valued member of our family for so many years, and we all still miss her dearly. Thank you for your kind words, which I look forward to sharing with our team.
Thank you so much for your kind words about Greys and our team and thank you for your comments about the pandemic which we are still very proud of. We hope you could get in touch with us directly to discuss the 3/5 stars for cleanliness as this is disappointing to us and would welcome your more detailed feedback so that we may improve in this area. Many thanks for your continued support. Kindest regards.
Thank you for your kind words which our team really appreciate.
Kindest regards.
Dear CS. Thank you for your very kind and detailed review, the staff appreciate your feedback! We are glad to hear that the food gets good feedback as this is so important and your kind words about our maintenance man is very well received. We thank you for your continued support!
Thank you for your kind review, we are so glad that your mum has settled so well with us. Your feedback to staff is greatly appreciated!
Many thanks.
We are so glad you decided to stay, we appreciate your review and hope you will be very happy with us making Greys your home!
Your mother-in-law was an absolute pleasure to care for, we were so glad we could accommodate her in the emergency situation and we were so pleased to see how quickly she embraced her surroundings and regained her strength and confidence.
It is always something we are so proud of when someone feels well enough to go back to independent living after respite care with us and we look forward to her joining us whenever she is free for our ongoing social activities.
Dear Mr H - Thank you for your kind feedback which the staff and chef will appreciate!
Thank you so much for your kind words, your mum was a joy to care for and we are so sorry for your loss. She was a keen artist and enjoyed all the activities, definitely a glass half-full lady!
Thank you for allowing us to be part of her final chapter, she will be missed by us all.
Dear John,
Your mum was an absolute pleasure to care for, we are glad to have been able to spend time with such a wonderful lady.
Kind regards,
Jo
The Review Score of 9.8 (9.816) out of 10 for Greys Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Jo & Steve have owned and run Greys since 1998 after taking over from his parents who opened the home as a care home in 1984 but which was their private residence since Stephen was a child.
They run the home how they would like to live in it and respect individual choice and independence.
Stephen holds a BSc in Business Management and Jo is the qualified and registered CQC Nominated Individual (Dip. A NVQ4 & RMA in Health & Social Care)
Anthony is a specialist dementia care Registered Manager with over 20 year's management experience in the industry.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greys Residential Home to verify any information. View our terms and conditions. Greys Residential Home has an Enhanced Service - more info.