Aashna House Residential Care Home

2 Bates Crescent, Streatham Vale, London SW16 5BP
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10 52 Reviews
  • Aashna House Residential Care Home, London
Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, English, Hindi, Punjabi, Tamil and Urdu, so communication is exceptional.

The team are passionate about celebrating the variety of faiths of their residents, including Hindu, Muslim, Ismaili, Jain, Tamil, Christian and Sikh, with festivals, rituals and customs an integral part of everyday life. Every festival is unique in terms of its bespoke menu, the prayers, music, folk dances, traditions rituals and dress.

The delicious, authentic home-cooked cuisine is outstanding, with everything freshly cooked using seasonal fruit, vegetables and herbs. Every day there are a variety of vegetarian and meat curries, dahl and bean dishes, chapati, rice and Lassi, as well as salads and Indian sweets. And of course, meat and vegetarian dishes are prepared in different kitchens.

There are so many activities to enjoy, from arts and gentle exercise, to gardening, cooking and trips into the community.

The residents at Aashna House are actively involved in the running of their home, with resident ambassadors who chair regular residents’ and relatives’ meetings, providing feedback to the team, many of whom have worked in the home for over 10 years.

The home is split into five areas, each with its own dining room, which feel like small family communities. And the spacious bedrooms are all ensuite. There is also a large spacious communal lounge where residents enjoy activities and celebrations together, which also has Asian television channels. And there is a multi-faith prayer room and a Hindu temple for the residents to worship.

The beautiful gardens provide a tranquil space to relax. With raised beds and pergolas bursting with aromatic flowers, this summer the residents also enjoyed planting their own produce.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1279
  • RESPITE Self-Funded Residential Care: from £1279

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1279 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Aashna House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Smita Bhatt (Manager)

Local Authority / Social Services

Admission Criteria

  • Residents of Asian origin or see themselves as Asian
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (38)

Aashna House Residential Care Home Reviews (52)

Total of 52, showing 21-40
10

Aashna House Residential Care Home has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Aashna House Residential Care Home has 52 reviews.

Overall Experience

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Review from Julian Y (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't speak highly enough of this care home. Well maintained; cheerfully decorated; great food (tastes homemade); caring, respectful staff and a commitment to its residents. The Manager is one of the nicest people you could wish to meet and I'm very reassured to know that my mother is in her care.
I could say a lot more but there is really no need. Mum has been there for over six years and she is very happy as a result and so are her family.

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Review from Jayshree G (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the manager and staff for accommodating a small birthday party for my mum in the resident's lounge last Sunday 8th May. They made such a lot of effort and my Mum had a lovely time. It was the first time we had been able to visit as a larger group and nothing was too much trouble.
They provided entertainment and food for the occasion and it was very well received.

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Review from Ashok S (Son of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been very pleased with the whole experience and the complete package of care being so good. I would have no hesitation in recommending it. The care and attention given to the residents is extremely good and the food is suited to individual needs as well.

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Review from Jesal K (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in this home for a year and it was the most suitable as it met her physical, mental, and cultural needs. They treated her with dignity and given restrictions due to Covid, still enabled the contact needed for her well-being. When she passed away, they gave the time that we needed to enable
us to start saying goodbye to her. The staff were all welcoming and treated her as their own family, which is all you could ask for.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for taking the time to review our home, and I am so very sorry to hear of the passing of your mother. Our team will really appreciate your kind words and to hear how happy you were with your mother's care. Best wishes, Fae.

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Review from Zahid T (Son of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered respite care at Aashna House Residential Care Home in June 2021. The manager and her staff could not have been more welcoming and attentive to my mother's needs. The standard of care is high and the team are respectful, compassionate and sensitive. Not sure we could have asked for
much more.

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Review from A P (Son of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the home are caring and helpful. They are responsive to my mother's needs and she is well looked after. Her dietary, spiritual, physical and emotional needs are well met. The staff are also responsive and sensitive to the concerns of family members. Communication between staff about the
specific needs of a resident could occasionally be better!

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for taking the time to review our home and for your kind words and feedback. Best wishes, Fae.

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Review from Ashwin P (Brother of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The services provided to the residents are excellent. The staff and management are very helpful and welcoming and a warm welcome to new residents. I would highly recommend to a friend in the local community, also have already recommended to my friend.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such an outstanding review, it really is appreciated by our team. Best wishes, Fae.

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Review from Raju P (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Aashna Care Home for 4 years now and he appears to look younger and healthier now. This is because of the excellent care he receives. The staff are all caring, he loves all the variety of meals served, the cultural events held regularly and the daily activities. Highly recommend
Aashna Care Home.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Wow thank you for such a wonderful review - it is so appreciated by our home and team. Best wishes, Fae.

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Review from Jayshree P (Sister of Resident) published on 20 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel compelled to say how well the management and staff at Aashna House have continued to care for our brother during these unprecedented times of Covid 19. Our brother who is 61, and has Dementia and other learning difficulties have coped extremely well with the restrictions. Before now, his routine
included regular weekly outings. The staff has clearly explained about lockdown procedure and we are so grateful to them for the care and compassion they have shown, repeatedly. We are able to communicate with him via Skype and phone and this has been of great comfort to both him and us. The team at Aashna House communicates with warmth and kindness, giving us every reason to believe that our brother is safe and in secure hands.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such kind words, the team will be so appreciative especially at this time. Best wishes, Fae

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Review from Shagufta G (Sister of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Aashna House Residential Care Home. My sister has Alzheimer's and here the staff look after her with a lot of love and care. She is well looked after by ensuring she stays clean, eats well and sleeps well. Although my sister doesn't remember much but she looks happy.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for your kind words, they are much appreciated by Smita and the team.
Best wishes, Fae

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Review from Arun L (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is extremely respectful and we can see that my mother is well cared for, even though she can be difficult. She is happy and content there.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for your kind words - the home will be really pleased to hear how happy your mum is. Best wishes, Fae.

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Review from S Z (Son of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Aashna for approximately a year now. She arrived following a bad fall and with advancing dementia. She is of South Asian origin and I was looking specifically for a care home that catered for South Asian needs. I thoroughly researched care homes all over London, both those catering
for a general population and those catering for South Asians in particular. Aashna struck me immediately as the most welcoming and comfortable of all the places I visited and that assessment has been more than justified by the care my mother has received during the past year. Both the staff and the residents are friendly and relaxed and the home has the air of a happy communal residence. My mother's interactions with all the staff and fellow residents are the clearest indicators for me of her well being at Aashna.

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Review from Rajan D (Brother of Resident) published on 24 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care Aashna House is providing my brother who has special needs. All the staff have been very understanding, cooperative, empathetic, caring and helpful in all areas. I know my brother is not a very easy person to deal with due to his illness but the staff have taken
him on board with a lot of care and understanding for which as a family we are very grateful for.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you so much for your lovely review Rajan - I will be sure to pass this onto the manager and the team, who will really appreciate your kind words. Best wishes.

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Review from Yasmin H (Daughter of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s been almost two years since my Mum moved into Aashna House and I wanted to write to thank you for giving us our lives back.
There’s a stigma, in our community, that we must look after our parents and indeed we wanted to, and did for many years, but I couldn’t cope any more.
Every time I visit,
Mum is so content and chilled and happy. She always says how blessed she feels to have all her ‘daughters’ and ‘brothers’ looking after her and how she can’t believe she is so lucky. Hearing this and seeing how well she is, brings me so much peace.
This last year, I’ve re-ignited my business, we give all the profits to helping some of the most vulnerable people in our society. I have the time and space to grow our business because I know my Mum is in safe hands. I hope to be working with Sanctuary Housing and growing the awareness of Dementia and how we can help give back.
Thank you, and your amazing team, for giving me the gift of pursuing my dreams.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Thank you for such a lovely review Yasmin, the manager and the team will really appreciate it. Best wishes.

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Review from Ravi P (Son of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are all very friendly and dealt with our inquiry in a very professional manner. They have all made my mother very welcome and have treated her with respect.

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Review from R V (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aashna House is an exemplary care home. All the staff and management are extremely friendly, courteous and patient. They look after residents as though they are family and the home is spotless and clean. The elderly residents look happy and well cared for. All you could ever ask for from a care home.

Reply from Kate Yates, PR Officer at Aashna House Residential Care Home

Thank you for taking the time to write such a wonderful review of the home. We have passed this to the manager and her team as they will be really touched to read such heartfelt comments. Warmest wishes. Kate

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Review from Rashmi P (Daughter of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, I observe residents are respected, included in decisions regarding events, menu, participants in a variety of activities.
The staff are warm, friendly and treat my mother with respect, care, love, kindness and listen to her needs.
The leadership and management are vital for the staff/community
of carers to feel included, heard and respected with a harmonious working which Aashna House does very well for carers to do their best for residents.

Reply from Sophie Middleton, PR Officer at Aashna House Residential Care Home

Thank you so much for your lovely review, Rashmi. I am so pleased you are happy with the care your mother receives. I will make sure the team are made aware of your review. Kindest regards, Sophie Middleton

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Review from Kaushik P (Son-in-law of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy about the service my father-in-law is receiving in the home. Everyone from managers, carers, cleaner, caterers, laundry service are all excellent, always smiles on their faces.
The home is kept clean, good quality food. Everything is taken care of including entertainment, exercise,
interacting with residents making them feel homely.

Reply from Fae Doherty, Senior Marketing Officer at Aashna House Residential Care Home

Dear Kaushik, thank you very much for your kind feedback about our home. I will be sure to pass this on to Smita and the team, as is truly invaluable to the care we provide. Best wishes, Fae.

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Review from Nila C (Sister of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good home. Staff and management all very good.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Nila, thank you for your kind words - they are much appreciated by the manager and her team. Best wishes

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Review from Paula B (Daughter of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident of Ashna House from 2001 until he passed away last week and had been part of the furniture at the care home.


The manager and the team do an outstanding job and have done for the last 18 years whilst my dad was a resident. He was very happy there and from start to finish when

he passed last week, the team were nothing but compassionate, kind and caring.
I must mention my dad had an alcohol dependency and despite being a difficult character at times, the team never judged and gave only love, compassion and continued kindness.


I recommend this home to anyone who is looking for a home for their loved one as this team go above and beyond for their service users and I want this to be recognised.

Reply from Fae Doherty, Marketing Officer at Aashna House Residential Care Home

Dear Paula, thank you for taking the time to review Aashna House. I am so very sorry to hear of the passing of your father, being with us since 2001 I am sure the team will miss him greatly. It is wonderful to hear how happy you are with the care provided to your dad during his time with us. Best wishes, Fae

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Aashna House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Aashna House Residential Care Home is calculated as follows: ( (125 Excellents x 5) + (5 Goods x 4) ) ÷ 130 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aashna House Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (10)

Meet the Team (5)

Smita

Smita Bhatt

Job Title: Home Manager

Joined: 2006

At the helm of our home is our Home Manager Smita, who has provided high-quality care and support here for over 16 years.

Bhanu

Bhanu Patel

Job Title: Head Chef

Joined: 1994

Our award-winning chef Bhanu, who has come third in Sanctuary Care's annual MasterChef competition, has worked here for nearly 30 years.


Bhanu loves to cook delicious, home-cooked food for our residents, which fulfils both their religious and cultural dietary needs.


Everyone comments on how incredible the food is at Aashna House - and as well as cooking delicious, authentic cuisine each and every day, Bhanu prepares a special menu for every one of our religious celebrations and festivals.

Jinga

Jinga

Job Title: Team Leader

Joined: 2016

Jinga loves spending time with our residents - looking after them and helping them in whatever way they need.

Alka

Alka

Job Title: Activities Coordinator

Joined: 2016

I love doing activities with my residents, singing, dancing, and playing games with my residents making them happy and seeing them laugh.

Jayesh

Jayesh

Job Title: Maintenance Man

Joined: 2021

I love gardening here, our gardens are a wonderful place to be. I also enjoy assisting our residents with whatever they need.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aashna House Residential Care Home to verify any information. View our terms and conditions. Aashna House Residential Care Home has an Enhanced Service - more info.