Weybourne

1 Finchale Road, Abbey Wood, London SE2 9AH
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9.7 89 Reviews
  • Weybourne, London
Weybourne care home, located in the leafy heart of Abbeywood in the Royal Borough of Greenwich, is a care facility providing residential care for older people living with dementia.

Weybourne provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provides 24-hour person-centred dementia care.

The home provides a central courtyard garden that is safe and secure allowing residents to relax and enjoy outdoor activities.

At the heart of Weybourne is its philosophy of care, The Eden Alternative, where social interaction and engagement is encouraged and boredom is eradicated by addressing the three plagues of loneliness, helplessness and boredom within the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1446
  • Self-Funded Residential Dementia Care: from £1446
  • RESPITE Self-Funded Residential Care: from £1590
  • RESPITE Self-Funded Residential Dementia Care: from £1590

The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.

These prices are only a guideline, please contact Weybourne to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Bindu Kharel (Deputy Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Weybourne Reviews (89)

9.7

Weybourne has a Review Score of 9.7 (9.722) out of 10, based on 54 reviews in the last 2 years.
Over all time Weybourne has 89 reviews.

Overall Experience
  • 68
  • 19
  • 1
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Date Published
  • 89
  • 7
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  • 54
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Reviewer Connection to Weybourne
  • 33
  • 7
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  • 5
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  • 2
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  • 1
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Total of 89, showing 81-89
Review from J H (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident (emergency temporary and permanently) since December 2014. My father was with her for the first 14 months. The staff has always been supportive of the family as a whole.
After the disruption of refurbishment, they are forging forward with activities and events that residents
seem to enjoy.
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Review from Marie H (Friend of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are friendly and there is always a welcoming happy atmosphere. The home smells nice and residents are dressed well. The food is of a good standard and I enjoy every time I visit.
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Review from J S (Husband of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would give all the staff at this care home 10/10 for their efforts and dedication.
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Review from A H (Son-in-law of Resident) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, tidy and residents are treated well and looked after.
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Review from Melanie C (Daughter of Resident) published on 20 November 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
We have been having problems with mum's care in the last four months, she lost her glasses and it has taken twelve weeks to get a new pair. The smell of mum's room was smelling of urine, when I complained to staff, they didn't take notice. Me and my sister had to clean mum's room as it smelt and when
mum had an accident, the staff couldn't find one pair of knickers and mum smelt. We asked where mum's deodorant was and no one could find any. They said mum hides things when we asked where her deodorant was, as they couldn't find any.
Reply from Judith Knight, Head of are Homes at Weybourne

On behalf of Avante Care & Support, we want to extend our sincerest apologies for the negative experience that you feel you have had at Weybourne. We would always encourage you to discuss with the management team any points you may have regarding your Mother's care.
We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact us directly, at the home, as we will be very happy to assist you.

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Review from Catherine S (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and tidy. The staff are friendly and look after the residents well. I would highly recommend the home for anyone looking to place a loved one with assisted living.
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Review from Lorraine W (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I applaud the whole staff from management, carers, cooks and cleaners. My mother is treated with dignity at all times, even when she, due to Alzheimer's, gets angry and frustrated.
They reassure her, prompt her to eat, help with personal care. Her room is cleaned every morning while she eats breakfast.
Above all, we know she is safe!
Management contact me straight away if there has been a problem. They show compassion, ready to listen to my concerns and give advice. The other residents are happy and well cared for. That is why we chose Weybourne for our mother.
Reply from Sam Potter, Marketing at Weybourne

Hi Lorraine,
Thank you ever so much for the review. We are happy to know how you thought of our services. We strive to do our best in providing care and a safe environment for those at our home. I will make sure to share this with the rest of the team.

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Review from A K (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and reassuring. They always make us a cup of tea when we visit and my mum seems settled.
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Review from Carol M (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A brilliant home. Staff are exceptional! Nothing is too much trouble, caring and kind. I know I do not have to worry about my mum as she is being well looked after.
My mum seems very happy there.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Weybourne is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Weybourne is calculated as follows: ( (487 Excellents x 5) + (121 Goods x 4) + (28 Satisfactorys x 3) ) ÷ 636 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Weybourne is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Lejla Mustafic

Job Title: Registered Manager Joined: 2025

Registered Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Weybourne to verify any information. View our terms and conditions. Weybourne has an Enhanced Service - more info.