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- Abbeyfield House - New Malden care home

The staff are so caring and supportiveCarole E(Wife of Resident/Service User)



The staff are so caring and supportiveCarole E(Wife of Resident/Service User)



The house can accommodate 36 residents in 36 single ensuite rooms. There are assisted bathrooms available for all residents to use.
Abbeyfield House is a purpose-built dementia care home, established in 1999. There is a beautiful spacious garden filled with sensory items and ample seating making an enjoyable space to spend time outdoors.
Staff recognise the importance of maintaining relationships with family and friends and welcome them to join you at...
The house can accommodate 36 residents in 36 single ensuite rooms. There are assisted bathrooms available for all residents to use.
Abbeyfield House is a purpose-built dementia care home, established in 1999. There is a beautiful spacious garden filled with sensory items and ample seating making an enjoyable space to spend time outdoors.
Staff recognise the importance of maintaining relationships with family and friends and welcome them to join you at the house.
The team put on a varied and engaging calendar of social events for residents to join if they wish. The aim at Abbeyfield is to offer great care in an enjoyable environment.
Three meals a day are prepared by the fantastic catering team with all dietary requirements considered.
The home is located in South West London near Hampton Court Palace. Just a short drive from Richmond and Bushy Park and have lots of local amenities close by. The surrounding area is filled with places of natural beauty, local parks, a great high street and excellent transport links.
This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).
Staff at Abbeyfield have extensive experience in caring for those with dementia and understand it can be a change to move into a dementia friendly home. Support is tailored to each individual, finding out what they enjoy and what works best for them. Doing this allows the team to continuously adapt care plans if a residents needs change over time and ensure they live meaningful and happy lives.
Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.
Care Provided by Abbeyfield House - New Malden
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Abbeyfield House - New Malden to confirm what's included and get a personalised quote:
Please note that final fees are based on an individual care needs assessment and may vary accordingly.
For more information or to arrange a visit and assessment, please contact the home directly.
The price(s) shown are provided by the care home. Contact Abbeyfield House - New Malden for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Abbeyfield Living Society
- Voluntary / Not for Profit Owned
Person in charge
- Sherryann Bryan-Redway (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- Visitors are welcome at any time – no prior notice is required. There is a visitor car park located directly in front of the home for your convenience. If you need any assistance during your visit, please speak to a member of staff.
Parking
- There is a visitor car park located directly in front of the home for your convenience.
Abbeyfield House - New Malden Reviews (41)
Abbeyfield House - New Malden has a Review Score of 9.2 (9.238) out of 10, based on 9 reviews in the last 2 years.
Over all time Abbeyfield House - New Malden has 41 reviews.
I was impressed with the warm and polite welcome from staff and the cleanliness and tidiness of the entrance/reception area. The client's room was well proportioned, clean, fresh and well decorated. Her comfort was evident and I appreciated the tea and biscuits! Overall very impressed with the care...
I was impressed with the warm and polite welcome from staff and the cleanliness and tidiness of the entrance/reception area. The client's room was well proportioned, clean, fresh and well decorated. Her comfort was evident and I appreciated the tea and biscuits! Overall very impressed with the care and environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbeyfield House - New Malden.
There are no upcoming events for Abbeyfield House - New Malden.
Awards / Recognitions (1)
- 01 Apr 2022Recipient: Abbeyfield Living Society
Accreditations
There are no accreditations posted yet for Abbeyfield House - New Malden.
Meet the Team (1)

Sherryann has been an integral part of Abbeyfield House for the past 21 years. Her genuine affection for the residents shines through as she enthusiastically engages with them.
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