Bennetts Castle Care Centre

I can honestly say I visited a care home and had a nice time for which I thank the lovely staff for all their hard work and genuine care.

I can not recommend Bennetts Castle Care Home enough 'excellent'

The staff at Bennetts Castle were so caring during my father's last couple of weeks of life. Their care and compassion was admirable. I am so glad that in this last few days he was cared for so well, being washed, in clean clothes, watched over and cared for by all the staff every day. This has given me such comfort in a time of such sadness.

I visited several care homes before choosing this one. The staff really do care and take time to be kind and helpful to both residents and visiting families. Bennetts Castle Care Home is spotless and by far the cleanest home I visited. Definitely the right choice and a big thank you to all the staff who go above and beyond.

I can only thank the whole team at Bennetts Castle for the care that my late mum recieved. Also the compassion they showed us as a family, always happy to help and a friendly smile on arrival. I am so glad my mum had a good team looking after her.

We are thoroughly impressed with Bennetts Castle Care Home. Every member of staff is professional and friendly. They are looking after my mother who can no longer look after herself independently in her own home. Mum is being treated with dignity and respect. Her room is spacious and always exceptionally clean. Staff are always available to answer our questions, whether in person or by telephone. The management is very approachable and helpful, and understand the needs and sensitivities of both the resident and family. Calls to the Home are answered promptly and our queries are dealt with immediately. The atmosphere is upbeat and positive. I cannot recommend Bennetts Castle Care Home more highly.

My mum has been in this care home since April. I have always found the staff to be very pleasant and very helpful, we cannot fault them in that respect. The room is always nice and clean and if you do have any problems the management are willing to listen and help to put things right.

Bennetts Castle Care Centre is a wonderful care home. They have looked after our father so well. Kept him comfortable and in good condition at all times. Staff are very kind and attentive. Would highly recommend.

My brother was "discharged to assess" to Bennetts Castle after a lengthy hospital stay. Although all agreed that it was not the ideal place for my brother (as he is in his 50s and other residents were much older), everyone worked hard to make his stay as pleasant as possible. The home was always exceptionally clean, staff were pleasant and welcoming and we always felt the management team were "on our side." Through the NHS/adult social care processes, my brother is now doing well at home. Thank you to everyone at Bennetts Castle.

Mum was treated with dignity when she passed.

The home is clean and the rooms are nice and bright with an en-suite toilet.

My friend was cared for at Bennetts Castle Care Centre from January to July 2023. She was shown kindness and respect by the staff as her health, sadly, worsened. The care home staff are friendly and approachable and listen to any requests regarding care. The care home appears to run efficiently and relatives and friends of residents are listened to and respected.

My husband was lovingly and wonderfully cared for at this home for the past 4 years. He passed away in June 2023. His needs were extensive as he suffered from MS and was unable to do anything for himself. The home offered well-trained, compassionate staff and stimulating activities each day to join in. Times of celebrations and garden parties where family and friends could join in are regularly organised. The menu is varied and cooked on the premises. Having experienced several care homes over the years for respite purposes, Bennetts Castle has provided a home from home and with understanding and love.

My father recently moved to Bennetts Castle Care Centre from another care home and I can't fault the care he has received so far. His room is lovely and is always kept clean. The staff have made him feel very welcome.

My husband is treated with love, care and respect. The staff are very helpful and friendly. Management is easy to approach. My husband is well taken care of in terms of nutrition and personal care.

I am very happy with the care my mum receives at Bennetts Castle Care Home. She is so well cared for and I could not ask for more. She is happy and smiling all the time. Everyone is kind, caring and very supportive of my mum and of us when we visit.

All staff do an amazing job, looked after my father and supported his needs. Would highly recommend Bennetts Castle Care Home.

The overall experience of staff and carers was good. Friendly atmosphere and high-quality care provided.

I have nothing but great things to say about the service and all staff here, from the excellent meeting with the manager before my dad moved in, to the exceptional care and friendliness of all the staff looking after him. Seeing him now interacting with others has bought happiness to the family. It was solely missed in his later years but now is a relief to see this happening. Being able to make his room feel like a home from home is important and we have been able to do this. The nursing team is exceptional along with staff assisting with his food and also keeping the residents entertained. Well done to all, keep up the good work and thank you.

I was extremely happy with the care my uncle received here. He thrived in this environment and appeared to make positive and happy relationships with all staff. He was sad when he was discharged as the home became his home. As a family, we are very happy and grateful for the care that my uncle has received. Thank you to all staff.