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- Bennetts Castle Care Centre care home







Bennetts Castle Care Home, in Dagenham, is a homely residence specialising in quality care for people who are living with dementia and other general nursing needs.
The home employs qualified and experienced nursing staff trained to respect the dignity of all those with care needs through individualised care plans. The service values its community reputation and keeps up-to-date with the requirements of regulators, as well as care sector developments and innovations.
Care Provided by Bennetts Castle Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependant upon assessment.
The price(s) shown are provided by the care home. Contact Bennetts Castle Care Centre for full pricing details and T&Cs.
Contact Bennetts Castle Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Bennetts Castle Ltd
- Private Owned
Person in charge
- Joanne Stoneman (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (66)
Bennetts Castle Care Centre Reviews (71)
Bennetts Castle Care Centre has a Review Score of 9.0 (8.970) out of 10, based on 7 reviews in the last 2 years.
Over all time Bennetts Castle Care Centre has 71 reviews.
From the moment my father was transferred from the hospital through to his passing, the care and attention he received was everything we hoped it could be. Dad was treated with compassion and courtesy, despite being a challenging patient owing to his condition. The family considers ourselves lucky that Bennetts Castle Care Center was able to accommodate Dad and wish to thank them for their professionalism in challenging circumstances; they excelled, and we wish to thank them unreservedly.
I have always found the staff very pleasant, they take good care of my husband, he is always smart and clean.
Very kind in every way.
I have mentioned this care home to several people and said how nice it was.
If I had to go into a home at anytime Bennetts Castle is the one for me.
This care home is full of CARE from the moment you walk in with the staff greeting us as friends until you leave and everything in between. We know that Dad is well looked after and given the care and compassion you would hope for as a daughter. We are very happy that issues are dealt with quickly and resolved and most of all that Dad feels comfortable, warm and safe in their hands as well as we do. Keeping us up to date with dads needs is always so helpful and we wouldn’t want him anywhere else !!! Fantastic staff doing an amazing job !!!!
I try to come every month to visit mum, as I live in Newcastle upon Tyne. Whilst I’m in London I visit the care home on different days for a week or two due to my osteoarthritis I can’t go every day. Whilst visiting the care staff have been very kind and the care they are giving to mum is good. They do however express that even though they would like to do more they are usually short-staffed. Also, it would be nice if they can offer a cup of tea to visitors especially during the winter months. The standard of care seems to be good but the domestic standard in rooms could be better especially behind the furniture which I have noticed for some time in mums room. Otherwise, it is a lovely care home where all the staff are always smiling and friendly. I like it.
I always found the home to be friendly and caring, the manager can always be approached with concerns. The home is kept clean, comfortable and welcoming. The staff are loyal with little turnover. I am confident that my sister is being well looked after.
I find the care my dad gets to be very good. The staff are willing to help when asked, my dad is settled and content. Always a warm welcome, the home has a very friendly atmosphere. I would recommend this care home. The rooms and gardens are available to use.
My Dad lived here for the last 6-months of his life, until he passed away at the beginning of July, the care that he received was 2nd to none. All of the staff were friendly and always had time for him and our family when we visited him. Unfortunately, because of Covid, we could not visit dad for the last 3-months of his life, but we spoke to him regularly over the phone. The food was great, and the rooms were clean and tidy. I and my family are very happy that we chose this home for Dad. We would 100 % recommend this care home.
Your care for mum was superb. She was so looked after thanks to all the staff who cared so well for her. She was so happy there.
Excellent staff in terms of caring attitude and expertise. My Mum is well looked after, night and day. Activity schedule and members of staff who coordinates activities are wonderful. My Mum has had a new lease of life since she has been a resident. Very good quality of food and cleanliness - excellent home all round.
Dad was taken out for days which he enjoyed and the entertainment team made him welcome by singing all the old songs which he enjoyed.
For birthdays a cake was provided and at Christmas, everyone gets a present.
On Dad's last few days we stayed with him for 5 days and nights and they provided drinks and food which was no trouble.
I would like to say a massive thanks to everyone at Bennetts Castle and can safely say we have made friends for life there.
Massive gold star, keep up the good work.
As with anything, there is some room for improvement, but generally, I am very happy with my sisters care.
After arriving at the home on August 31st 2018 he fitted in immediately, never asking to come home. The team look after not just the residents but their nearest and dearest too. They treat the residents with respect and nothing is too much for them. Even the cleaners and kitchen staff interact with him.
My partner did not want to go into a care home. I went to see a few before this one, I told him my views when I saw it for the first time and he agreed to try it. The second day he told me I had definitely picked the right one. He was well looked after and well fed and completely at peace when he died.
Well deserved.
Lovely, friendly, conscientious staff.
Menu needs slight improvement to relieve monotony.
Relative is safe at the home.
Doing much better than èxpected.
All staff were very supportive during my brother's final years of his terminal illness. Also, their kindness shown to me and other family members during his last week.
The staff were approachable at all times and extremely helpful. They made us feel at ease whenever we visited.
Both my Mum and Dad have dementia and reside at Bennetts Castle. All the staff are helpful, kind and caring and the home is very clean with regular entertainment for the residents. I feel lucky to have found such a caring environment for my parents
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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