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- Bennetts Castle Care Centre care home







Bennetts Castle Care Home, in Dagenham, is a homely residence specialising in quality care for people who are living with dementia and other general nursing needs.
The home employs qualified and experienced nursing staff trained to respect the dignity of all those with care needs through individualised care plans. The service values its community reputation and keeps up-to-date with the requirements of regulators, as well as care sector developments and innovations.
Care Provided by Bennetts Castle Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependant upon assessment.
The price(s) shown are provided by the care home. Contact Bennetts Castle Care Centre for full pricing details and T&Cs.
Contact Bennetts Castle Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Bennetts Castle Ltd
- Private Owned
Person in charge
- Joanne Stoneman (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (66)
Bennetts Castle Care Centre Reviews (71)
Bennetts Castle Care Centre has a Review Score of 9.0 (8.970) out of 10, based on 7 reviews in the last 2 years.
Over all time Bennetts Castle Care Centre has 71 reviews.
I cannot express the heartfelt gratitude I feel towards the staff, management, and friends that me and my late dad made at this home, both of us felt that we were part of a family and were made to feel like we belonged. The home is a very clean environment and is cared for as well as the residents. I cannot find a single fault. The management should be proud! Superb home!
Since my wife and I have visited our friend over the last five months we have found that the staff are so kind and helpful. Nothing is too much trouble. The medical staff are excellent. They give our friend her medication and change her dressings. They also arrange any hospital appointments. All the staff are happy in their jobs and we have not found a miserable one.
My cousin was in Bennetts Castle Care Centre for just over a week as he was dying. The care, compassion, dignity and kindness he got from all members of staff was first class. I cannot express how grateful I am for the care and understanding he got. Everyone was like part of a big family, they couldn't do enough for him.
My husband has dementia and my family and I visit 3-4 times a week and we all agree he is looked after very well. He is always washed and dressed in clean clothes, every day sitting in the lounge after having breakfast in the dining room. The staff are very pleasant and helpful. Any queries are sorted out. Also, the activities people take him to music and singing which he loves (old songs).
The staff are cheerful, caring and supportive and the management is approachable and willing to listen to any concerns.
Having three lounges two overlooking gardens makes the place feel homely and offers a quiet spot to be with visitors.
Overall, not the cheapest care home in the area, but one where mum has settled happily and the family feel confident she is being well looked after.
This made the transition for all of us so much more comfortable. Every member of staff from the kitchen staff, laundry ladies, housekeepers, care staff, activity ladies and nurses were friendly and caring, it was like we were all one big happy family.
Her final days there were as peaceful as they could be and the staff not only looked after her but us as well, which meant so much to all of us.
I am so pleased that this little gem of a place was where she spent her last months I could not have asked for anything else. So much so, I will definitely go back and visit them.
They look after the patients very well and I have seen how they act in an emergency.
I would recommend this home to family and friends.
Many thanks for your lovely review of our amazing nursing home.
My Mum was given dignity and respect in her end of life care at Bennetts Castle by staff on the first floor. We were also pleased to see two representatives attend her funeral in October. The home has been kind, supportive and very helpful in the time we used their services.
Our dear mum was living at Bennetts Castle Care for five years. When she first went there, she was very poorly, but after she settled and became at ease with her new surroundings, staff, routine, she was very happy and became more at ease and stronger. Staff at the home are all very caring to mum and family. Mum also enjoyed craft sessions, knitting and good old fashion sing-alongs. Carers and management, all very approachable and we were kept informed of all things going on. Thank you all for all you did for our dear mum.
Thank you so very much for taking the time complete a review. It is much appreciated and valued by us all at the centre. It was our privilege to care for mum and we all miss her sorely.
My father was always clean, as was his room. My father seemed happy there.
If any issue arose, they were dealt with promptly. You could tell that the staff didn't treat it as just a job but really cared about all the residents. Dad felt very safe there (sadly he died in March 2016, in hospital). We, as a family, have nothing but praise for Bennetts Castle Care Centre.
We would like to thank you for your kind review, the feedback means a great deal to the staff and allows us to further develop the service we provide here at Bennett's. We will sorely miss Dad and do hope you will continue to stay in touch with us. The kettle will always be on.
Wesley - Home Manager
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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