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- Bullsmoor Lodge care home







Bullsmoor Lodge is a purpose-built care home, located close to Waltham Cross in Enfield, Middlesex. It forms part of the Birchstone Care group, a care provider that aims to provide outstanding care in luxurious five star hotel standard accommodation.
The care home is designed to cater for elderly people requiring standard residential or dementia care. Every bedroom has en-suite facilities, a private telephone, television and emergency call system. All rooms...
Care Provided by Bullsmoor Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
Contact Bullsmoor Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Boulla Gregoriades (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Bullsmoor Lodge welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Free on site parking is available at Bullsmoor Lodge.
Bullsmoor Lodge Reviews (70)
Bullsmoor Lodge has a Review Score of 9.8 (9.808) out of 10, based on 14 reviews in the last 2 years.
Over all time Bullsmoor Lodge has 70 reviews.
Mum has been a resident at Bullsmoor Lodge since November 2022. During this time I have found her care to be excellent. The staff all seem very pleasant and caring and cope well with Mum's occasional strange behaviour (such as collecting glasses and trying to do her own laundry). The food seems to be good and suitable for someone of her age. I have found the staff to be excellent in contacting me if there are any problems with her day-to-day care.
Thank you for taking the time to leave us your review. The management and staff are delighted with your comments, and we will continue to deliver the best possible care for your loved one.
It has always been a loving and friendly home, our mum gets on well with staff, and enjoys the food and we are so happy that all the activities have returned. The care and attention paid when something is not right in our mum's demeanour is excellent, we have never had to complain in all the time Mum has been in residence.
Thank you for taking the time to leave us your review. The management and staff are delighted with your comments and we will continue to deliver the best possible care for your loved one.
My mum has been a resident at Bullsmoor Lodge for nearly two years and in that time I have been more than happy with the care she receives. All levels of staff have shown support and kindness to both my mum and me. They are very commutative with me on all aspects of Mum's care and always welcoming when I visit, they have lots of activities for the residents and encourage families to join in also, I would like to take this opportunity to say thank you to all the staff and wish them a prosperous New Year.
Thank you for taking your time to leave us your review. The management and staff are delighted with your comments and we will continue to deliver the best possible care for your loved one.
Aunt was very well looked after by the staff of Bullsmoor Lodge. All of the people from the laundry through to the care team and management were kind, attentive and made sure her health needs were met at all times.
Thank you for taking the time to leave us a review, myself and the staff are extremely grateful for your comments. It was our pleasure to care for your aunt. We hope to see you both again soon.
Just every member of staff was so very kind, caring and willing to make life comfortable for everyone. This short stay in Bullsmoor Ladge has enlightened my vision of care homes, and if the respite facility here were to be discounted in the future, I and many others would be devastated. I congratulate Bullsmoor Lodge on its wonderful provision.
Thank you for taking the time to leave us a review, myself and the staff are extremely grateful for your comments. It was a pleasure to care for you during your stay with us. We look forward to seeing you again soon.
When Mum recently became suddenly unwell, resulting in a hospital admission, the staff were fantastic and dealt with the situation quickly and professionally. During her hospital stay they showed genuine concern and kept in touch to find out how Mum was doing. When she was discharged back to Bullsmoor Lodge Care Home, I was touched to see how pleased they were to see her and how they made a fuss of her - they are like an extended family!
Thank you for taking the time to leave us a review, we're delighted with your comments and we all look forward to welcoming you back soon.
My aunt was in Bullsmoor Lodge for just over 2 years, before her passing. Throughout her time there, I couldn't fault the care and friendliness she received. The home had a lovely atmosphere, very clean and welcoming. When my aunt eventually went into palliative care, the attention and kindness given to her were second to none and I can only thank them all for their humanity. My thanks also go to the senior staff, who have been brilliant and if I had to mark this home out of ten, I would give it eleven! Many thanks.
Many thanks for taking the time to leave us a review, we're clearly delighted with your comments and we're so very proud to have been given the opportunity to care for your aunt. Wishing you and your family well for the future.
Mum required three weeks of respite care recently and Bullsmoor Lodge provided an excellent care service. All the staff were caring and professional and it was a relief to know she was being looked after. The relationship between staff and resident was lovely to see. Thank you, to everyone involved.
Thank you for taking the time to leave us a review. We are delighted with your comments and it was our pleasure to care for your mother during her respite stay with us. Thank you again and we look forward to seeing you again.
From our first visit to assess Bullsmoor Lodge Hotel Care Home, we were impressed by the decor and the residents' rooms and facilities and the pleasant relaxed staff we met. From the moment my elderly mother moved into her ensuite room, she was impressed and quickly settled into the care home routine. The care staff are on hand 24 hours a day and every transaction is recorded and reviewed by the management team. Residents are encouraged to report/discuss any concerns or wishes to the manager.
Many thanks for taking the time to leave us a review. Your positive comments are very much appreciated, by both management and staff alike and we're delighted that both you and your mother are happy with our service. We all look forward to seeing you again soon.
Mum has been there for just over a year. I can't fault the service we have received, in the most challenging of years. Healthwise my mother has improved over the year, as her medications have been tweaked and she has benefitted from the good nutrition too. She is eating and drinking far more than she was a couple of years ago. The home is well run, very clean and comfortable. The staff are excellent and the communication from the home is very good.
Thank you for taking the time to leave us a review. The management and staff are so happy with your comments and we're overjoyed that your mother has settled and her health has improved whilst with us. We all look forward to seeing you again soon.
I can't thank everyone at Bullsmoor Lodge enough. We had peace of mind knowing that Mum was safe and being well looked after. On arrival, Mum had a folder with everything about her interests, needs etc. Within two weeks, Mum knew so many members of staff and their names. The manager has been amazing and helped us all through this process. Nothing ever seems too much trouble.
Thank you for taking the time to leave us a review. The management and staff are absolutely delighted with your positive comments, it really does mean a lot to us to know that the hard work and dedication we provide is recognised. We very much look forward to seeing you again very soon.
A very well run care home with airy rooms, good food, daily activities and caring staff. Staff morale is high and this is reflected in the general atmosphere of the home. Clean and comfortable throughout. Have viewed many care homes and this is the best.
Thank you for taking the time to leave us a review. We're absolutely delighted with your positive feedback and the management and staff are equally enthused. It really means a lot to us to hear such praise. Thank you again and we look forward to seeing you again soon.
My mum has been in the care home for almost 10 years and has always received excellent care. She has always enjoys her meals, which have been adapted to suit her needs. Her private room is kept to a very good standard. The staff are so happy and willing to help and care. They continuously work hard with the changing needs of my mum and keep me well informed.
Thank you for taking the time to leave us a review. The management and staff are delighted with your praise and they'd just like to say that it has been an absolute pleasure to care for your mother over the past ten years. We look forward to seeing you again soon.
My mum went into Bullsmoor Lodge Care Home in March 2021. She has received excellent care since she has been a resident and all the staff go above and beyond to cater to all the service user's different needs. My mum has been unwell on a couple of occasions and the staff have kept us updated as to how she is doing and I have been able to talk to her on the phone. Also over the Covid isolation, the home have been very helpful in informing us of the guidelines and when we will be able to visit. They are all very helpful and caring and I am so glad that mum is enjoying her time there.
Many thanks for taking the time to leave us a review. The management and staff are delighted with your praise and we are very proud to have been given the opportunity to care for your mum. We all look forward to seeing you again soon.
Providing me with photos of my mother when they know that at the moment I am finding it awkward to get there and generally keeping me informed of what is happening. Knowing that my mother is cared for at all times.
Thank you for taking the time to leave us a review, we very much appreciate your comments and look forward to seeing you again soon.
Excellent staff, helpful and caring. Looking after my mum very well. Previously my dad was a resident and he was also very well looked after.
Thank you for taking the time to leave us a review. We're delighted with your comments and the management and staff are very proud to have the opportunity to care for your family. We all look forward to seeing you again soon.
Everyone from management down is warm, friendly and approachable as a family we are very happy with the care mum receives it really is the closest to home from home you can get.
Thank you very much for taking the time to leave us a review. We're extremely grateful for your praise of our service and so happy that your mother has settled so well. The staff and management are equally proud of receiving such glowing feedback and we can't wait to welcome you and your family into the home once we are past this terrible pandemic.
The home is run very well and all the residents and staff are happy to see you on our visits. Cannot be more helpful.
Thank you for taking the time to leave us a review, the staff and management are very appreciative of your praise.
In 2011/2012 I was a resident.
Then every year I have had respite care there and would not wish to go elsewhere.
I like to think I am classed as young now 53 but that has not been a problem for Bullsmoor Lodge accepting me as a resident or for respite.
Highly recommend.
If you are looking for a clean good care home with decent staff who will respect you look into these guys.
The level of care you receive is constantly being enforced and standards are kept at a very high standard by management the great nurses and care staff and every single member of their team.
Many thanks for taking the time to leave us a review, the staff and management are delighted with your comments and we all look forward to welcoming you back soon.
Thank you to the home manager and all the staff at Bullsmoor Lodge for welcoming my parents to their new home. Mum and Dad have been married 70 years, they were apprehensive about making such a big change to their lives particularly during the present COVID situation. I can only give praise, thanks and appreciation for the care and kindness that has been shown to them since moving into Bullsmoor together. That same kindness has also been shown to the family too which has and is helping all of us adjust. Mum and Dad are happy, safe and together... we couldn’t ask for more. Bullsmoor Lodge and the manager are a credit to Scimitar.
Many thanks for taking the time to leave us a review. Your positive praise and kind words are very much appreciated during such difficult times and we're so glad that your parents have settled so quickly and are enjoying their new lives at Bullsmoor. We look forward to welcoming you and your family into the home when we have defeated this terrible disease.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (33) & Events (0)
- 26 Nov 2025
Residents at Bullsmoor Lodge Care Home in Waltham Cross have joined forces with pupils from Heron Hall Academy to support recovery efforts in Jamaica – donating 40 bags of clothing...
- 26 Nov 2025
Residents at Bullsmoor Lodge Care Home in Waltham Cross have joined forces with pupils from Heron Hall Academy to support recovery efforts in Jamaica – donating 40 bags of clothing...
- 14 Nov 2025
Residents at Bullsmoor Lodge Care Home in Waltham Cross are discovering the benefits of mindfulness through new monthly “Namaste Sessions” – gentle, therapy-inspired gatherings designed to promote relaxation, emotional connection...
There are no upcoming events for Bullsmoor Lodge.
Awards / Recognitions (4)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Accreditations
There are no accreditations posted yet for Bullsmoor Lodge.
Meet the Team (2)

Ellie Gambrill is an experienced care professional who comes to Birchstone Care with a wealth of experience.
She enjoys working collaboratively as part of a strong team, bringing her enthusiasm and positivity to support and motivate staff.
As Interim Manager of Bullsmoor Lodge, Ellie will be building on the work of her predecessor, upholding the level of understanding and communication with residents, relatives and business partners alike, with the aim of continuing to provide the highest standards of care in a safe, supportive, and empowering environment for all who live and work here.

Maggie has worked in the care industry for 15 years, beginning her career at Bullsmoor Lodge. She progressed from Care Assistant to Senior, and since 2017, has held the role of Care Coordinator, working closely with the Manager. Maggie holds an NVQ Level 3 in Health & Social Care, as well as a Level 5 qualification as a Health Care Practitioner. Although qualified in Phlebotomy, she chose to remain in the care sector, driven by her passion for making a positive difference in residents' lives. Maggie is dedicated to providing excellent care and enhancing the well-being of those she serves.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bullsmoor Lodge to verify any information. View our terms and conditions. Bullsmoor Lodge has an Enhanced Service -more info.