Bullsmoor Lodge

35/49 Bullsmoor Lane, Enfield EN3 6TE
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9.9 68 Reviews
  • Bullsmoor Lodge, Enfield
Bullsmoor Lodge is a purpose-built care home, located close to Waltham Cross in Enfield, Middlesex. It forms part of the AgeCare group, an elderly care provider that aims to provide outstanding care in luxurious five star hotel standard accommodation.

The care home is designed to cater for elderly people requiring standard residential or dementia care. Every bedroom has en-suite facilities, a private telephone, television and emergency call system. All rooms are fully furnished but residents may bring their own furniture as they wish.

The home prides itself on having a professional, caring and considerate team of staff that will always go above and beyond to ensure their residents' comfort, safety and wellbeing. A full programme of activities is run throughout the week for residents to enjoy and participate in.

Bullsmoor has a variety of amenities to offer, such as hairdressing salon, a quiet lounge, a bar and so on. They strongly urge you to visit when looking for residential elderly care to see the difference they make to people’s lives.
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Care Provided by Bullsmoor Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1300 – £1450
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800

These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.

These prices are only a guideline, please contact Bullsmoor Lodge to find out the exact price for your requirements.

Contact Bullsmoor Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bullsmoor Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Lisa Coombs (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (42)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Bullsmoor Lodge Reviews (68)

9.9

Bullsmoor Lodge has a Review Score of 9.9 (9.860) out of 10, based on 23 reviews in the last 2 years.
Over all time Bullsmoor Lodge has 68 reviews.

Overall Experience
  • 59
  • 8
  • 1
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Date Published
  • 68
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  • 9
  • 23
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Reviewer Connection to Bullsmoor Lodge
  • 29
  • 11
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  • 2
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Total of 68, showing 61-68
Review from Sharon P (Daughter of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly, polite, informative, observant and very caring. Clean and safe environment. The staff are attentive to my mum's needs and make every effort to keep her safe, entertained, happy and they also give her responsibilities as she likes to be busy, so she has a sense of purpose and
pride.
My mum was losing weight and wandering, she is now strong, healthy and has put on weight and is very well looked after.
Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Dear Sharon, many thanks for taking the time to leave us a review. The staff and management are proud and thankful for your praise and positive feedback. We all look forward to seeing you again very soon.

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Review from M F (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad arrived at Bullsmoor Lodge from the hospital in a dreadful state. He was very ill and we were told there was nothing the hospital could do and that he would not recover. But after three months of the best attention and care we could ask for, our dad has been able to come home and is better than
he has been in years!! The management and staff are truly wonderful and nothing was ever too much trouble for them and their patients, care and kindness was much appreciated by dad and our family.
Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Many thanks for your kind words, we are so pleased that your father has seen a marked improvement in health and well being since his time with us. We look forward to seeing you all again soon.

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Review from M P (Friend of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I lunch with my dear friend once a week. It enables me to see what is given as I eat the same. Also, I am able to see how much she consumes as well as how she manages. I have always found the staff to be friendly and courteous to myself and observe that all the residents are treated likewise. Overall,
I am very impressed with where my friend resides.
Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Many thanks for taking the time to leave us your review. The management and staff are extremely proud to receive your comments and we look forward to seeing you again soon.

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Review from C F (Relative of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel confident our relative is in competent, safe hands and is cared for by kind and dedicated staff. Bullsmoor Lodge is a bright, warm and comfortable home and does an excellent job. Thank you.
Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Thank you for taking your time to leave us your review. The management and staff are delighted with your comments and we will continue to deliver the best possible care for your loved one.

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Review from Barbara O (Daughter of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 2 years now. I am extremely happy with the home, the staff work hard and are very caring to all the residents and nothing is too much trouble. The menu choice is very varied and caters for everyone’s needs at the home. It is homemade and fresh and my mum always clears her
plate.
I love spending time at Bullsmoor and I have got to know the staff very well as built up nice relationships with them. The home is always clean and smells fresh and has recently had some great renovations done. I would happily become a resident myself later in life.


The bedrooms are decorated lovely and feel very homely. My mum is very happy at Bullsmoor and I wouldn’t change a thing.

Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Thank you for your kind words, the team at Bullsmoor are thrilled to receive them.

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Review from Jennifer A (Granddaughter of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy with the service the Home provides, my Nan loves the staff and we enjoy spending time there on a regular basis.
Reply from Luke Sargeant, Operations Director at Bullsmoor Lodge

Thank you for your kind words, we are so happy that your Nan, as well as you and your family, are happy with our service.

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Review from Christine C (Niece of Resident) published on 6 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing but praise to say about Bullsmoor Lodge. Staff and their genuine kindness and care are wonderful to residents and their families. Visitors are always made welcome and their questions whenever possible are answered and requests dealt with.
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Review from Remi O (Friend of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean, tidy and a friendly atmosphere. Staff appeared focus and attentive to residents needs. The atmosphere was relaxed and derived of background noise. Would have been nice to have some background music in the garden.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Bullsmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Bullsmoor Lodge is calculated as follows: ( (239 Excellents x 5) + (31 Goods x 4) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 272 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bullsmoor Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Lisa

Lisa Coombs

Job Title: Registered Manager Joined: 2012

With over 12 years of dedicated experience in the healthcare sector, Lisa has built a remarkable career, starting as a Care Assistant and advancing into managerial roles. Notably, her time at AgeCare Minchenden Lodge resulted in achieving the highest Care Quality Commission (CQC) rating of ‘Outstanding,’ highlighting her steadfast commitment to excellence in healthcare administration.


Lisa's managerial approach thrives on empowering her team and creating a collaborative and supportive work environment. Her unwavering dedication extends to the residents under her care, ensuring the consistent delivery of high-quality care. Beyond the healthcare facility, Lisa actively seeks to strengthen community bonds, recognising the significance of building meaningful relationships. In essence, her professional journey stands as a testament to her resolute commitment to elevating the standard of care within the healthcare sector. Lisa's expertise positions her as an invaluable asset not only to
Bullsmoor Lodge but also to the broader healthcare community.

Shirley

Shirley Pearce

Job Title: Care Coordinator Joined: 2008

Shirley began her care journey in her teens, volunteering in various care sectors. After gaining valuable knowledge and confidence in the profession, she officially joined Bullsmoor Lodge in 2008, where she achieved an NVQ Level 3 in Health & Social Care. Over the years, Shirley has progressed through various roles, eventually becoming Care Coordinator in 2017. In this role, she works closely with management, ensuring the delivery of high-quality care. Shirley thrives on challenges and enjoys taking on new projects. Her leadership skills have greatly contributed to the success of the home and its staff team.

Maggie

Maggie Jackson

Job Title: Care Coordinator Joined: 2009

Maggie has worked in the care industry for 15 years, beginning her career at Bullsmoor Lodge. She progressed from Care Assistant to Senior, and since 2017, has held the role of Care Coordinator, working closely with the Manager. Maggie holds an NVQ Level 3 in Health & Social Care, as well as a Level 5 qualification as a Health Care Practitioner. Although qualified in Phlebotomy, she chose to remain in the care sector, driven by her passion for making a positive difference in residents' lives. Maggie is dedicated to providing excellent care and enhancing the well-being of those she serves.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bullsmoor Lodge to verify any information. View our terms and conditions. Bullsmoor Lodge has an Enhanced Service - more info.