Woodbury Manor

It gives me peace of mind knowing that my wife is being looked after so well.

My brother spent the last 8 months of his life at Woodbury Manor, suffering from a neurodegenerative condition. Although his health was declining, this was a happy time in his life because of the kindness and affection that he received from all the staff every day. They were professional and human. Whenever I visited him, I was also treated with kindness and affection. I visited most days and Woodbury Manor became a part of my life. Amidst the sadness of my brother's illness, I have the comfort of knowing that he was so well looked after.

My wife and I cannot speak highly enough of the Woodbury Manor Care Home, its management and staff. Each and every one, from cleaner to manager, does a very good job in every way. Kind, good-humoured and patient. We thank them all for making our mother happy, she spoke of you all with affection. No one was ever criticised - not ever.

My mother was a resident at Woodbury Manor for a period of six and half months. A very difficult decision to place her in a home was made so much easier by the way she was cared for by all staff. Not living locally also made it quite hard for the family, as it was difficult to see her on a regular basis. The staff were very professional in their dealings with my mother, also making sure she was able to settle down and adjust to her new surroundings very quickly. I have recently been able to move her to a care home closer to family, but will definitely not forget the kindness, love and care she was shown by all staff. The family did not have to worry about her welfare, being so far away, as we knew she was being well looked after. I would like to thank all of the staff for helping and caring for my mother during her time at Woodbury Manor. I would recommend Woodbury Manor and hope others are able to benefit from their services as my mother did.

Without a doubt, the care provided lengthened my sister's life. She soon accepted that Woodbury Manor was her new home. She loved the staff and right to the end of her life they gave her wonderful care and love. She passed away aged 87 on the 30th of August 2022.

I would definitely recommend Woodbury Manor and I would like to say thank you from all the family for being so kind and caring to my mother-in-law.

Thank you everyone at Woodbury Manor for looking after my precious dad until the end.

My dad is there at the moment, and he seems really happy. Every time I have been to see him, the staff have been very friendly and helpful. Always seem to be giving their best to look after my dad and make him comfortable. Nothing is to much trouble. Thank you so much.

My mum has been a resident since August 2020 so we haven't known the home in non-Covid times. Visiting has been understandably difficult but we are looking forward to being able to use the bar at some point! The staff have all been very friendly.

The staff are very good at communicating with relatives: I get a phone call whenever something has happened that I should know about, and these are always handled sensitively. The Covid restrictions have meant visiting is very difficult, but that is reassuring rather than concerning.

I’d always recommend Woodbury Manor to others.

My mother went into Woodbury Manor in January 2021, followed by my father in March 2021. As a family, I can say that we have been very impressed with the care given to them by the staff. Mummy died in December, and everyone was very kind and made her last days as good as they could have been. Daddy is there on his own now, which is hard for him, but again, the lovely staff are doing their best to support him. We are so grateful that there are people who dedicate themselves to what is a very demanding role, and we only have high praise for them.

I would like to express how happy I am with the care that I received. I would highly recommend Woodbury Manor to anyone. However, my concern was the toilet seat that was shaky and one of my neighbours was always ringing and the staff going.

Staff were exceptional. The deputy manager facilitated a rapid admission and stayed late on so many occasions. A second COVID vaccination and eye test were quickly arranged. GP, district nurse and Care Home Assessment Team were involved in her care. Everyone was genuinely kind and caring even when my mother in law became very confused and aggressive. We felt welcomed when we visited despite COVID restrictions. We were also able to call on the day if there were unbooked visits. Communication was excellent, senior staff remained in contact during hospital admissions and even after mother in law's death. The meals we saw looked appetising and were beautifully presented. Residents are treated with dignity and respect. The room was always clean and tidy. We were allowed to bring in an armchair from home. The grounds are lovely and we saw the activities coordinator running a session outside under the umbrellas. Overall we were extremely happy with the care received.

We cannot speak highly enough for the care and attention given to my mother who passed away on 14th February 2021. The staff have all of my family's thanks and appreciation for the very professional way they have concluded their day to day care duties.

My mother was resident at Woodbury Manor from 2011 until her death in October 2019. Throughout that time she received the kindliest and best of care. The staff at Woodbury Manor were delightful and really cared about her and for her. I cannot recommend Woodbury Manor too highly. We looked at many care homes before choosing Woodbury Manor, and we thought it was head and shoulders above the others and never regretted our choice.

My godfather was resident at Woodbury Manor for 3 years, until he passed away in October 2019. He had Parkinson's disease and dementia, and the care and friendship he received during his time there was excellent. The staff are Woodbury's best asset. From the chef, cleaners, carers and management, they all supported both my godfather and myself with clear information, compassion, interest and warmth. I cannot thank them enough for their care.

My mother went into Woodbury Manor in mid-2019, and she and all of her family have always found the complete package of care to be excellent.

All staff at Woodbury Manor have treated Mum, who is visually impaired, with such kindness. They have treated her with dignity and respect even though her behaviour at times is challenging! Problems get sorted swiftly and we appreciate all the staff's efforts in making the day to day life for all the residents as happy as it can be! Thank you!

It is always a difficult decision when you are unable to care for a loved one in your family, but we feel we are now part of the wider Woodbury family, which is very reassuring.