Woodbury Manor

Residents spend most of their time seated. The majority cannot move from their seats without assistance. There are sedentary activities at times in the lounge, otherwise, the TV is on. Very few residents venture outside. There are no opportunities for trips, though the uptake would almost certainly be very close or equal to zero. New residents rapidly drop down to a similar state as the others. The management is good but there appears to be a constant turnover of staff at the basic carer level.

The staff are always very welcoming to me and caring towards my uncle. His room is always clean and tidy and they help him whenever he needs it. He appears to be happy in the home and likes the attention of the staff. If I ever need to ask a question the staff are approachable and helpful.

I feel Woodbury Manor's team is both caring and professional. Residents are far more than just customers.

My mother has been well looked after and I am happy she is here. The staff are mostly wonderful and really look after the residents well. It is best to take all valuables away from your loved ones as they have been known to go missing. However, my mother has been found with other residents' belongings in her possession, so it is not something you can blame the staff for. They usually turn up in the end. Some of the staff here are exceptionally kind and considerate.

Staff at Woodbury Manor are always ready to help and any query or question is dealt with efficiently and quickly. The residents always appear to be well cared for and the residence and grounds are well cared for too. Our resident's room is clean, well ventilated and warm in the winter. There is always a range of entertainments arranged to keep the residents occupied and active. The food is of excellent quality and quantity.

My mother is currently a resident there. The staff in the home are very caring, approachable and cater for mum’s needs. They treat her and the other residents with respect.

I can highly recommend Woodbury Manor.

They were all kind not only to my Mum but us as a family. Massive thank you to them all.

My Mum recently stayed at two Scimitar Care Homes, Woodbury Manor and Five Oaks for a respite while we were on holiday.

Both care homes offer very comfortable accommodation with en-suite facilities, spacious lounges and dining rooms and beautiful fully accessible gardens. The staff were very kind, attentive and patient and made lots of effort to engage the residents in daily activities.

My Mum has very complex medical problems but the managers arranged all the necessary referrals to district nurses and also liaised with my Mum's GP to make her stay safe. They also suggested a new way of communicating with my Mum and made picture cards to help my Mum communicate with the staff.

In both care homes I felt a great team spirit and also the kindness and caring nature of the staff who were very reassuring. I felt very comfortable to leave my Mum there and she was in a great spirit on our return from holiday.

Wonderful people, great setting, very welcoming, very friendly, nothing too much trouble, could find no faults, would recommend it to anyone.

My mum recently stayed here for 3 nights as circumstances at home changed. She was initially very nervous but the staff were absolutely lovely and caring. They welcomed my mum with warmth and reassurance. There is a charming atmosphere with a great team spirit. I visited every morning with my dogs which the other residents seemed to really enjoy.

My auntie has been living at your Woodbury Manor home. She is extremely happy there and always tells me how kind the girls are. They always contact me if they have a problem and always try to accommodate her needs.

I love the exercises and movement - to pop music. The instructor is very good. Lots of people join in. I look forward to that. This facility is very clean. Lots of showers. Sometimes the tea could be hotter! Really like the ensuite. Plenty of food on offer. They have even got me painting! Regular entertainment - very enjoyable.

Very strong culture of care and treating people with dignity and respect. This comes through from the management team to the individual carers who make an effort to know the residents individually and establish a personal relationship e.g. plenty of laughing.

Mum has been at Woodbury for nearly 4 and a half years and our family has been pleased with the overall general care that she has received during this time. When you hear so much negative criticism of care providers it has been reassuring that Mum has been in good hands. All the staff are friendly and nothing seems too much trouble when the occasional niggle needs to be sorted out. No real complaints during this time, which says an awful lot about the care!

It is a safe environment for residents and staff are friendly.

My Mum has been in Woodbury Manor since September 2016 when her dementia meant she needed 24-hour care. Woodbury Manor is an excellent care home. The staff are wonderful and it is a great comfort to know she is being well looked after.

We were impressed by the estate, the building and the staff.