Davids House

Pool Road, Harrow HA1 3YH
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9.8 73 Reviews
  • Davids House, Harrow
Davids House is a purpose-built home offering residential and residential dementia care located in a quiet residential area of Harrow with public transport, London Underground and national rail stations close by.

They pride themselves on providing a homely, personalised environment and ensure residents and their families are at the centre of everything they do, as are core values of dignity and respect. They believe in being open and fair and endeavour to meet residents' needs to enable them to live a fulfilled life in mind, body and spirit.

With comfortably furnished, en-suite bedrooms, Davids House residents can enjoy a service that respects their privacy and dignity, while enjoying numerous activities and personal interests supported by a friendly care team.

The home maintains strong links with the local community, including with groups that can further the activities of the home and also with related health professionals. A dedicated Chaplain provides pastoral support to both residents and their families, whatever their beliefs.

Davids House is part of MHA, an award-winning charity, providing connected care and support for over 19,000 older people across Britain every day.
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Care Provided by Davids House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1616 – £1710
  • Self-Funded Residential Dementia Care: £1829 – £1889

These prices are only a guideline, please contact Davids House to find out the exact price for your requirements.

Contact Davids House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Davids House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Urmi John (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (30)

Parking

  • On-site car park

Davids House Reviews (73)

9.8

Davids House has a Review Score of 9.8 (9.787) out of 10, based on 24 reviews in the last 2 years.
Over all time Davids House has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Davids House
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Review from J H (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my mother's health deteriorated in March/April this year. We have always been completely satisfied with the care our mum receives from all the staff at Davids House and cannot thank them enough. During her last days, she was given exceptional care and compassion. When a loved one is in
care you have peace of mind and that's what Davids House gave us over the time she spent there.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review and we are very pleased you put your trust in us to take care of Mum, she was "one of the family" and will be greatly missed by all of us.
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Review from K C (Sister of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Initially, my Brother was very hesitant to come but eventually, he realised he needed care. We believe he was well cared for. He was always well-dressed and presentable when we visited. He enjoyed the food and found it nourishing. He found the staff very compassionate and caring We would recommend David
House as a caring, loving, and all-encompassing wonderful place for those who require long-term care.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review - I have passed on your comments to all the staff who greatly appreciate positive feedback. We will have lasting fond memories of your brother - he loved his chair next to the window, where he could people watch, and could always be relied upon to have a dance with the staff!
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Review from E H (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the resident regularly and have found the staff to be caring and helpful. They are welcoming to visitors. I cannot comment on areas such as rooms, food and drink and security, but have assumed they are satisfactory.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your positive comments and the high scores for Overall Experience and Care/Support - your comments have been shared with staff.
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Review from Silvia P (Sister of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and staff.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your positive review - and the lovely card you left for us. We felt privileged to be chosen to care for your sister and were very sad to see her leave us. She is such a special, lovely lady and we hope she will be very happy and well cared for in her new home.
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Review from Liz P (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Davids House for some time now, and her dementia has steadily gotten worse. The staff here are so caring and attentive. It doesn't matter what time of day I arrive, Mum is always dressed, clean and well-looked after. If I phone first and ask to take her out, they make sure she is ready.
The continuity of staff and the size of the home makes it very personal and perfect for Mum's needs.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review - it is always a boost for the team to know their hard work and care are noticed and appreciated.
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Review from C C (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved into Davids house in May and is already very settled and happy after some initial reluctance. The Staff are helpful and attentive and do all they can to keep Mum comfortable. Mum enjoys the many activities and is helped to join in if she needs it because she is registered blind.
Reply from Ruth Woodford, Administration Manager at Davids HouseWe are so pleased Mum has settled and is enjoying her new home, she is a joy to care for and a very considerate, well-liked "neighbour" to our other residents.
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Review from A M (Son of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
MHA - 'Enabling people to live later life better', well my Mother is living a better-enabled life with the team's support. Does exactly what it says on the tin!
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you so much for your positive review - it means a lot to the staff to know their hard work and commitment is appreciated.
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Review from S S (Friend of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited our friend several times during the last 10 months, each time we have been made welcome and enjoyed our visits. I've noticed that Davids House staff have treated the residents with dignity and empathy. Davids House is always spotlessly clean and is a pleasure to visit.
Reply from Ruth Woodford, Administration Manager at Davids HouseIt was a joy to read your positive review - thank you for taking the time to submit it - it means so much to our staff to know their hard work is noticed and valued.
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Review from Paul D (Resident) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was cared for at this excellent care home in the last four years of her life. The standard of support for her and us was outstanding and I would highly recommend anyone who may have to use a facility for those with dementia.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review which has been shared with the team. Mum was a beautiful lady and a joy to care for, she will be greatly missed. We thrive on receiving positive feedback - it urges us to provide the best quality of care
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Review from Pam B (Sister of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the care our sister received until she recently passed away. She was happy at Davids House and was given a range of opportunities to take part in activities to support her as she battled with dementia. Thank you to all the staff who helped her every day.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your positive feedback. Your sister was a well-loved resident and will be missed by all the staff, volunteers and other family members that knew her.
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Review from M K (Daughter of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father passed away at David's House this month after spending over two years at this care home. I can't praise the staff who cared for him enough. They were always kind and respectful and took time and trouble to learn who my father was and what made him happy. My strong feeling is that the staff
came to know my father as well as any family member and they built a beautiful rapport with him. It took me quite some time to find a home that I believed would be the right place for my dad but after a talk with the manager, I knew he would be safe and well-cared for at David's House. Individual staff are so kind and devoted that I would leave the home feeling secure and happy that there was no better place for him.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your warm, encouraging words. Your Father was a true gentleman; very kind, caring and considerate of others. He was a joy to know and care for and will be missed by all of us here.
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Review from D J (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care mom received. Staff very helpful and considerate of her needs.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your positive review of our care for Mom - our aim is to always provide dignified, person-centred care. We always appreciate feedback which highlights where we can improve - so we look forward to discussing with you how we can improve our food & drink, activities and facilities.
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Review from T L (Daughter of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
David's House accepted my mother straight from the hospital at very short notice. They made the whole experience as easy as possible at a time that was difficult for us as a family. Every member of staff I have met at David's House has shown great kindness to my mother and I believe they have tried
their best to make her stay as comfortable as possible. The staff do a great job and I felt my mother was in safe hands - thank you.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review. We are happy to hear you had a positive experience for the few weeks Mum was with us, she was a joy to care for.
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Review from Patricia H (Niece of Resident) published on 16 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with everything at David's House. The staff are delightful, and my aunt has definitely flourished there in spite of her incredible age and the rise of the Covid lockdown.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your positive review, it is greatly appreciated by all the staff.
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Review from M C (Daughter of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at David's House are gentle and loving; the atmosphere is relaxed and homely; the management is professional and thoughtful; communications are clear and friendly.
We never once regretted our decision to choose David's House to care for our almost-92-year-old mother. She lived there for three
years and was always understood and valued as a unique individual.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your warm review - Mum was a joy to know and care for, and we miss her very much.
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Review from Kathleen F (Niece of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting from overseas for the first time. Very impressed by the staff, their knowledge and their concern for the residents. The facility was clean, bright and welcoming.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review; we are very pleased that you felt welcomed and that you were impressed by our staff - we are really very lucky to have such a fantastic team all of whom genuinely care about residents' welfare and happiness.
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Review from Lorraine H (Daughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I didn’t know David’s House existed and wanted my mum to go into a different care home nearer to where I lived. However, there were no spaces available so the local authority suggested David’s House. My mum has been a resident there since August now and I’m so glad she’s there. She’s happy and is very
well looked after. Mum’s even managed to put on 3kg since being a resident, which is great news and very reassuring as she was getting too skinny and frail whilst at home. I now wouldn’t consider any other care home for her as she loves the staff and has a laugh with them and is so well looked after. Even the non-nursing staff are great and such a help.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you so much for your encouraging words - they are appreciated by all the staff. We are so happy to have Mum with us as she is a joy to care for.
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Review from Tim C (Son of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at David's House have looked after my 92-year-old mother who suffers from vascular dementia for the past five years. The care she received was excellent and I would recommend this care home to anyone looking for this type of care.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for the positive review. All our residents are treated as we would want our own family members to be treated; with warmth, dignity and respect. Mum was a pleasure to care for - she has a unique sense of humour and we will all miss her very much.
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Review from J E (Friend of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be helpful and caring, going the extra mile to make residents feel comfortable at home.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for taking the time to submit a review. Our residents' welfare and contentment is key in everything we do, so we thank you for recognising we "go the extra mile". Your visits are appreciated.
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Review from R D (Friend of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of David's House Care Home over the last eighteen months has been strongly affected by Covid-19 and the consequent restrictions placed on care homes. Throughout, the staff have been helpful in setting up Zoom calls with the resident, which has shown us that she has remained in good shape,
contented and her usual friendly self. This was confirmed a few days ago when we were able to visit her in person. The staff were very friendly and welcoming, helpful in enabling the visit and David's House was, as before Covid, clean, fresh and homely. I remain very thankful that the resident is being cared for in David's House.
Reply from Ruth Woodford, Administration Manager at Davids HouseThank you for your review and entrusting us with the care of your friend. Cleanliness and a homely atmosphere is our aim, so we are thrilled you believe we have achieved this. Of course, our resident's welfare and wellbeing are always the most important thing we consider in everything we do, so are very pleased you found your friend in good shape and contented.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Davids House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Davids House is calculated as follows: ( (233 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 286 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Davids House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (1)

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Urmi John

Job Title: Home Manager

Urmi John is the Registered Home Manager at Davids House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Davids House to verify any information. View our terms and conditions. Davids House has an Enhanced Service - more info.