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The home provides 24-hour person-led care provided by highly-trained staff selected for their empathy, sincerity and understanding. Grasmere is situated in a quiet residential area of Sutton, within walking distance of the railway station and High Street.
Grasmere offers a homely, elegant and comfortable environment. Rooms are single or single with en-suite, fully...
Care Provided by Grasmere Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grasmere Care Home for full pricing details and T&Cs.
Contact Grasmere Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Southcare Homes
- Private Owned
Person in charge
- Antonina Gont(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 1
Room Information
- Single Rooms (25)
Parking
- Parking is provided at the front of Grasmere Rest Home.
Grasmere Care Home Reviews (51)
Grasmere Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years.
Over all time Grasmere Care Home has 51 reviews.
Thank you so much.
We are over the moon to hear that you are happy with the care Mum is receiving here at Grasmere! Our team truly values making connections and it's wonderful to know it is appreciated! It means a lot to us all to know you and your family have trusted us and we are love having Mum here.
We are keen for our friend to remain at Grasmere as long as possible.
Regarding the rates below - we have observed each item and would still say they are excellent. However, we still say costs are very high but are aware of the costs of maintaining a care home particularly where staff salaries are concerned.
Thank you for your kind words. We are thrilled to have your friend as part of our Grasmere family and we are committed to supporting her as long as possible. We appreciate your feedback and look forward to continuing to provide a great experience for all our residents.
On placing my mum in Grasmere after researching residential care in the area we came across Grasmere and was recommended by some friends as it had a good reputation and it didn't disappoint. My mum was rather challenging when she first went to Grassmere but the staff were so patient with mum and she is now settling in nicely. Me and my family are so grateful and it really has put our minds at rest as we can see the change in Mum for the better.
Thank you so much for your lovely review! We are so happy you feel at ease with Mum being with us. We are always here to help with anything you may need and are so pleased with how well Mum has settled in and love having her here at Grasmere!
The staff are great and go out of their way to help you. Mum has improved so much since being in this care home. I can honestly say we made the right decision to place her in this care home.
Thank you so much for your review and kind words! We will continue to make sure we go above and beyond to support Mum and watch her improve every single day!
All the staff at Grasmere are excellent and experienced. They try their best to meet my friend's needs despite her very tricky demands. My friend has lived there for several years now and I feel that they know her very well.
Thank you so much for your thoughtful review! We truly appreciate your kind words. It's our pleasure to care for your friend and to do our best to meet their needs. We are committed to providing compassionate and personalised support for all our residents and feedback like yours lets us know that this is recognised by loved ones which is so important. Thank you!
My mother has been a resident at Grasmere for over 3 years and we have been highly impressed with the care and kindness that Mum has received throughout. The staff are caring and attentive, showing warmth in their interactions with the residents. There is a good variety of entertainment and activities and even outings to the local garden centre! The home invite families to events, even hosting a Fireworks Party this week which was a really intimate "Grasmere Family" resident/carer/family mix with all ages enjoying a superb display of fireworks. There is always a happy atmosphere in the home, often with music playing. Mum's room is always clean and tidy with fresh bedding and clothes daily. Mum always says how good the food is and it seems that her likes and dislikes are taken into account. The staff are always available to answer any questions that we have and we feel that Mum is safely and kindly cared for. Thank you to the Manager and all the wonderful staff at Grasmere.
Thank you so much for such a wonderful review! We are so happy to hear how reassured you feel with Mum being here at Grasmere. Knowing that you enjoy all the events we put on means so much to us, we know how important it is to make memories with your loved ones. We genuinely love having Mum with us...
Since my mother moved in February 2024, she has enjoyed the caring surroundings and wonderful care staff. The activities in particular have been a very important part of her enjoyment and engagement. Regular outings and church visitors is also something that my mother really enjoys. Finally, I have noticed how happy she is generally and is eating so much better and has maintained a good varied diet.
Thank you so much for your kind words. We are so happy Mum is eating better, we see how much she enjoys the activities and outings, it's truly wonderful to see! We love having Mum here at Grasmere she brightens our day with her wonderful smile but it means a lot to us that you have seen how happy she is.
Very friendly staff, always willing to help Mum and keep on top of issues. Mum really likes the home-cooked food and likes all the activities that Grasmere run, especially the trips out to the garden centres.
Thank you so much for your kind words. We are thrilled to hear Mum is enjoying the food and activities and that you've had a positive experience with our staff. It is always our goal to make sure our residents feel cared for and supported.
I feel my relative receives a high level of personal care by thoughtful and considerate members of staff. The activity coordinator really knows the resident's capabilities and adapts tasks appropriately.
Thank you for your review, we are delighted to know you are happy with the care provided by us here at Grasmere.
My mother has now been a resident of Grasmere for almost 3 and a half years. She will be 98 next month and has increasingly poor sight, hearing and mobility issues that compromise her day-to-day living but she is so well looked after in Grasmere. She never ceases to praise the great care and good food she receives. Grasmere is well-led and managed and we are all very grateful to the entire team for all their tender loving care to Mum. Thank you every one of you.
Thank you for sharing such a wonderful review. It is so important to us here a Grasmere that all residents are treated with love and care, and we are so happy that Mum feels well cared for.
Mother is content, consistently comments positively about quality of food and kindness of staff. Management is efficient and approachable and flexible concerning borrowing wheelchairs for family outings.
Thank you so much for leaving such a lovely review, we are so glad that Mum is happy here at Grasmere. We love having her here too!
The team are attentive to the residents needs and always helpful.
I would recommend this care home.
Will pass your lovely review to the team.
Every evening she rang me full of news of her day and all the fun she had and places they had taken her.
I can’t ever thank them enough for the care she received and for the support they have shown me also. She loved them all so much and I would recommend Grasmere to anyone.
Mum was such a lovely woman, she will be greatly missed by all of us at Grasmere.
Dad has been a resident at Grasmere Rest Home for over a year. The home is well-managed, friendly, attentive and caring. As a family, we are very happy with the care that Dad gets. We are very pleased that Dad selected Grasmere as his preferred home. The management and staff could not be better.
Thank you, Paul, for your lovely review. We really take pride in our staff and the genuine care they give to everyone. If there is anything else we can do to make Dad's stay even better, please let us know.
All seems OK. The management of this home and the care given by the staff appears to be good and any issues raised by the family are listened to and, in our family's case, acted upon.
Thank you for your kind words SM. We welcome any feedback, good and bad. We are always looking to improve the residents' quality of life and your feedback is very important to us.
My brother and I were very pleased to have found Grasmere Rest Home for our mother. All the staff are very friendly and caring towards the residents and their individual needs. My mum was reluctant at first to go but she has certainly settled in well now and takes part in the many activities on offer. She loves the outings to the garden centre and pub lunches. It’s great to be able to see the regular pictures of the activities on social media. A big thank you to all.
Thank you so much Valerie for your kind thoughts and lovely review of our home. We are really happy that Mum loves the outings. If there are any other activities that Mum would like to do, please do not hesitate to us know.
The staff at Grasmere Rest Home are wonderful. They are very caring and have treated my mother amazingly. They are interactive and play games and sing songs. My mother was very happy at Grasmere Rest Home. Thank you all for looking after her.
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. It was our pleasure to have your mother as a part of our "family".
I would have no reservations in recommending Grasmere to anyone who is looking for a care home for their loved one.
Thank you so much for your kind thoughts and lovely review of our home. We are proud of what we do here for our dear residents, and it's upbuilding to share such great comments like yours with our team. Feel free to get in touch if you need us.
The management and staff are caring and compassionate.
The activities they deliver to the residents always bring happiness and smile to residents faces.
People who live there are treated with kindness and compassion.
This is a home like no other.
It is a lovely home and the staff are very friendly. We have had contact with my mother by Zoom and telephone and Pod visits, but we will be glad when we can visit her face to face and hold her hand.
Dear Pat
Thank you for your kind comments. We are really happy that mum had a lovely day and she looked absolutely beautiful. If there is anything we can do better please don't hesitate to speak to Grasmere staff.
Kind regards,Grasmere Team
Bed Vacancies
Please contact us for latest vacancies.
News (124) & Events (0)
- 01 Jul 2026
This afternoon, our residents enjoyed a wonderful celebration of Ghanaian culture. We began by listening to Ghanaian music and watching videos about the beauty, history, wildlife and culture of Ghana....
- 01 Jul 2026
Yesterday's Wednesday Bingo was a wonderfully relaxed afternoon... well, as relaxed as bingo can ever be! ?? Everyone listened carefully for the next number, hoping it would be the one...
- 01 Jul 2026
We held our Grasmere Olympics Awards Ceremony, celebrating a fantastic week of fun, laughter and friendly competition! A huge thank you to Bhavini and Boe, who presented the trophies and...
There are no upcoming events for Grasmere Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Grasmere Care Home.
Meet the Team (2)

I started working in the care sector as a temporary care assistant in a nursing home in Ashtead. I fell in love with the work and the residents and remained there for three and a half years. I am a very organised person and value honesty and punctuality. I like to treat everyone the way I would like to be treated. I would like to think that I am making a difference in people’s lives, trying my best to give them the best years of their life, while keeping them safe. Grasmere has such a warm atmosphere that really turns the building into a loving home for all of us.
Southcare Homes Group is more than a business, it is a family that continues to improve. I hope to do this at Grasmere, not just by maintaining our Outstanding CQC rating for ‘Caring’, but also by working to improve the other four key lines of enquiry. I hope I will manage to do that as soon as possible to ensure that we have recognition for the services that we offer.

Hi, I’m Aimee, the Home Services Administrator here at Grasmere.
I absolutely love my role; it gives me the chance to help create a warm, welcoming, and fun environment every single day. At Grasmere, we believe that no matter our age, life should be filled with joy, laughter, and meaningful moments. I’m proud to be part of a team that’s passionate about making sure everyone lives life to the fullest!
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