Grasmere Rest Home

49 Grange Road, Sutton SM2 6ST
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9.9 41 Reviews
  • Grasmere Rest Home, Sutton
Grasmere Rest Home is situated in a quiet residential area of Sutton, within walking distance of the railway station and High Street. The home provide 24-hour care with trained care staff on duty.

Grasmere is tastefully decorated and furnished to create a homely, elegant and comfortable environment. Rooms are single or single with en-suite, fully furnished and equipped with a smoke detector, nurse call system, radiator, TV point and telephone (on request). Residents are encouraged to furnish their rooms with personal items.

The Home has a pleasant lounge and dining room overlooking the garden. The garden has easy access and is well maintained with lawns, plants, trees, flowers and a large patio area.

A personal Care Plan is prepared for each resident and all records and information remains confidential. Comfortable furnishings and well-kept gardens make for a pleasant living environment, with nurse call systems enabling carers to respond to any issues at any time of the day or night. Accommodation is on two floors serviced with a passenger lift. There are 23 single rooms and one double room on the ground floor.

The home is able to provide dental, optician, physiotherapy, hairdressing and chiropody services on request. Residents can be registered with a local General Practitioner of their choice and visits by the GP can be made on request. All medications are supervised by staff and are ordered through a local pharmacist.

Residents are provided activities everyday of the week, which includes Bingo, board games, musicians, magicians, singers, Christmas outings, summer garden parties, jazz evenings, visits to the seaside and summer barbecues.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1898

These prices are only a guideline, please contact Grasmere Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Antonina Gont (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 1

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Parking

  • Parking is provided at the front of Grasmere Rest Home.

Grasmere Rest Home Reviews (41)

Total of 41, showing 41-41
9.9

Grasmere Rest Home has a Review Score of 9.9 (9.920) out of 10, based on 21 reviews in the last 2 years. Over all time Grasmere Rest Home has 41 reviews.

Overall Experience

  • 36
  • 5
  • 0
  • 0
  • 0

Date Published

41
5
18
21
20

Review from Robert H (Son of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been a resident at Grasmere for nearly 3 years now and we are very pleased with the care and support she receives. Mum can be very difficult with her many medical problems as well as mental issues, and the home looks after her very well and attends to her needs. The atmosphere is very homely,
the food is good with plenty of choice and the staff are excellent with her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Grasmere Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Grasmere Rest Home is calculated as follows: ( (231 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 250 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grasmere Rest Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Antonina

Antonina Gont

Job Title: Registered Care Home Manager

Joined: 2022

I started working in the care sector as a temporary care assistant in a nursing home in Ashtead. I fell in love with the work and the residents and remained there for three and a half years. I am a very organised person and value honesty and punctuality. I like to treat everyone the way I would like to be treated. I would like to think that I am making a difference in people’s lives, trying my best to give them the best years of their life, while keeping them safe. Grasmere has such a warm atmosphere that really turns the building into a loving home for all of us.


Southcare Homes Group is more than a business, it is a family that continues to improve. I hope to do this at Grasmere, not just by maintaining our Outstanding CQC rating for ‘Caring’, but also by working to improve the other four key lines of enquiry. I hope I will manage to do that as soon as possible to ensure that we have recognition for the services that we offer.

Aimee

Aimee Duffy

Job Title: Home Services Administrator

Joined: 2023

Hi, I’m Aimee, the Home Services Administrator here at Grasmere.


I absolutely love my role; it gives me the chance to help create a warm, welcoming, and fun environment every single day. At Grasmere, we believe that no matter our age, life should be filled with joy, laughter, and meaningful moments. I’m proud to be part of a team that’s passionate about making sure everyone lives life to the fullest!

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