Homemead

Thank you so much for your kind feedback. We are pleased that we have been able to provide a new home for your wife and that you also feel welcome and comfortable in the environment when you are visiting. I will make sure to share your review with the team who I know will be really pleased to receive this.

We are so pleased to hear that your Mum has settled well at Homemead. The team work so hard to make it a welcoming, homely and stimulating environment for all residents and so feedback like yours is truly appreciated as it shows this is paying off. I will make sure to pass your feedback on and thank you for taking the time to leave us a review.

Thank you so much for taking the time to leave us such a great review and we are so pleased to hear that your loved one has settled in well. Our team at Homemead work so hard to make it the warm, loving, friendly and homely environment that you have witnessed and they will be pleased to know that this is acknowledged and appreciated. I will be sure to pass on your feedback!

Thank you so much for taking the time to share your review on Homemead, and we are very pleased to hear that you have been so happy with the care provided to your mum. Your feedback on the program of events is also welcomed as the team have been working hard to create a range of activities that appeal to all tastes and we are pleased that residents seem to be enjoying this.

Thank you for your kind words. We understand how difficult it can be making the decision to move a loved one to a care home but are grateful that we have been able to support your wife and provide a caring and loving environment where she is comfortable. I will make sure to pass your feedback to the team who I know will appreciate it.

Thank you so much for your kind words. Our team work so hard to create a caring and homely environment and it is so wonderful that this is recognised and appreciated. I will be sure to pass your feedback on to the team at Homemead who I know will love to hear this.

It is wonderful to hear that your mother's overall health has improved since moving to Homemead and that she is still close to her friends and the community that she knows. In terms of receiving regular feedback via video chat please do reach out directly to the Home Manager who would be very happy to accommodate this and set something up that suits you. Thank you for taking the time to leave feedback - we really appreciate it.

Thank you so much for such wonderful feedback. We are so proud of our team and the warm, homely and caring environment that they create for all residents and we are pleased to hear such positive things about the recent redecoration too! In terms of activities, there will definitely be more plans for days out as soon as the weather allows and in the meantime, we are working closely with our Engagement Officer to develop the range of activities for residents to get involved in on a day to day basis. Thank you again for taking the time to leave a review.

It is so great to hear that you are happy with the choice of home that you made for your mum, and that she has been happy living there for so many years. Feedback like this is so important to us and we really appreciate you taking the time to leave a review.

Thank you for your feedback. We are pleased that your mother is happy living at Homemead and that you have found the team responsive and caring. We are always keen to gain feedback on areas we can improve and welcome your helpful comments. Firstly we are delighted to report that great progress has been made to eliminate agency use for all but the most urgent cover needs and we continue to work to build our bank team - so that we have casual staff known to the residents. We have also worked on trying to develop a newsletter for the home offering updates on the activities on offer and we hope this will assist. If however people do have specific needs or wishes in terms of how we communicate with them we will always seek to support so please do speak with the management team if there is more we can do to support you. Once again thank you for taking the time to leave a review - it's really important to us to hear your feedback.

Thank you so much for taking the time to leave us a review. We appreciate all feedback as it helps us to understand where we can improve and gives us an opportunity to respond to concerns. We acknowledge the high agency use and have been working hard to address this so I am pleased to share that we have recently recruited a number of new staff who will be starting with us soon. We have also reinstated our activities board so that residents and families are able to see what is happening in the home and we have a number of exciting events coming up including regular exercise classes and days out. We also have a full redecoration programme planned this year and whilst unfortunately, we are unable to change some of the structural aspects of the building we will put in place all we can to ensure the continued safety of our residents. Thank you again for your feedback and we are so pleased to hear that your Mum is happy at Homemead.

Thank you so much for your wonderful review - we are so pleased to hear that your Father was happy whilst at Homemead and we have passed your feedback about the food on to our Kitchen Team! We do really appreciate when people take the time to share their experiences as it is important for our colleagues to know the impact they make - so thank you!

Thank you for your feedback and we are pleased to hear that you had a good visit with your Aunt!