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Homemead

28 Park Road, Teddington, London TW11 0AQ
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Excellent service and very friendly careS T(Son of Resident/Service User)
Homemead, Teddington
Homemead, Teddington
Homemead, Teddington

Homemead specialises in dementia care, offering a comfortable and stress-free environment that is ideal for those living with the effects of memory loss, while being warm and welcoming towards visiting loved ones.

The focus is on an ‘Out Not In’ approach that looks holistically at both mind and body acknowledging that engagement with society and nature is key to experiencing life. It uses everyday events to stimulate and maintain cognitive function...  

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Care Provided by Homemead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,900£1,600 - £1,900
Residential Dementia Care£1,600 - £1,900£1,600 - £1,900

Fees are based on size of room available and level of care needed.

Contact Homemead to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • C&C
  • Voluntary / Not for Profit Owned

Person in charge

  • Michelle Kelly (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)

Visiting

  • There are a range of visiting options to suit residents and loved ones. Visits can take place in resident's rooms, in the lounge or, on a nice day, in the gardens or the visiting pods. Regular visits are encouraged and video calls can also be arranged. A number of events are organised throughout the year that are open to friends and family.

Parking

  • Parking is available on-site. There is also parking available on the surrounding roads from 12noon.

Homemead Reviews (69)

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9.6

Homemead has a Review Score of 9.6 (9.623) out of 10, based on 20 reviews in the last 2 years. Over all time Homemead has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from C D (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience
Pros: All staff are friendly and helpful.
Staff, especially the team leads and keyworker take time to communicate with relatives.
Lovely feel to the home.
Mum is well cared for and we are generally very happy.
The provision of physio as needed is great.
Prompt response to any medical needs.
The management team have improved in the last few months with 2 new members.
Cons: A lot of agency staff - some of whom have become regular. Permanent staff are very busy and under a lot of pressure.
Unsure how many activities take place each week. Residents are often sitting in the lounge with the TV on when l visit. (Could be timing).
Would be good to use other rooms and garden more for small group activities.
More opportunities for physical exercise would be good.

Front door is not ideal from an access point of view - narrow doorway with steps.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you so much for taking the time to leave us a review. We appreciate all feedback as it helps us to understand where we can improve and gives us an opportunity to respond to concerns. We acknowledge the high agency use and have been working hard to address this so I am pleased to share that we...  

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Review from M M (Daughter of Resident) published on 8 May 2024 Submitted via Website
Overall Experience

I find the staff very caring. Nice garden too. I think my father is well looked after there and the staff are always very friendly when we visit. Good parking too. It’s a good location as well for taking out my dad.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you so much for your feedback and I am so pleased to hear that you are happy with the care and support provided for your Father at Homemead.

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Review from Christine C (Daughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience

My father was admitted to Homemead very quickly in November, and the staff and managers were extremely helpful and sympathetic. They looked after my father extremely well, even though he was only there for a short while. I would like to thank them for all their care and patience when caring for my dad. He also enjoyed the food and often said how good it was. I was grateful for that, as he was known to be a fussy eater!

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you so much for your wonderful review - we are so pleased to hear that your Father was happy whilst at Homemead and we have passed your feedback about the food on to our Kitchen Team! We do really appreciate when people take the time to share their experiences as it is important for our colleagues to know the impact they make - so thank you!

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Review from S T (Son of Resident) published on 23 May 2022 Submitted via Postal Card
Overall Experience

Excellent service and very friendly care, at the core of which are a team of highly professional and patient staff. My mother settled in far more quietly that I even expected, and now has a far better standard of life than she ever could have sustained at home.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you so much for your feedback - we are so pleased to hear that your Mother has settled well. I will be sure to pass your comments on to the Manager and Team at Homemead.

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Review from M R (Resident / Service User) published on 11 April 2022 Submitted via Website
Overall Experience
Excellent care home, couldn't wish for a better home for my Dad, outstanding care in all areas, professional, home from home, friendly and just perfect for when that time comes.

A special thank you to the manager and all of you're hard-working team, a flagship in care!

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you for such wonderful feedback. It really means a lot to our teams to hear that they are making such a difference and that as a family you are happy with the care and environment we are able to provide for your Dad. I will pass your thanks on to my colleagues.

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Review from Pauline B (Niece of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience
I was able to spend an hour "chatting" with my Aunt in her own room (she has dementia), she was brought from the lounge (communal) so I do not know what she was doing there.

The staff who came to fetch her for her lunch were smiling and greeted my aunt as old friends. So no real conversation but all in all a successful visit.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you for your feedback and we are pleased to hear that you had a good visit with your Aunt!

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Review from D W (Son of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

Excellent, compassionate, empathetic care incorporating flexible allowances for the current pandemic situation.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you for leaving us a review - it's really good to hear that you are pleased with the care provided by our team - I will be sure to pass your feedback on to them.

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Review from Bradley S (Son of Resident) published on 28 January 2022 Submitted via Website
Overall Experience

The staff are excellent. This is a warm and caring home that is run by a charity (i.e.not for-profit) that focuses on dementia care. I am so happy I found it for my mother.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you very much for taking the time to review us. We will share your feedback with our colleagues and ensure we continue to provide high level of service.

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Review from Kiran A (Daughter of Resident) published on 28 January 2022 Submitted via Website
Overall Experience

I would like to just add to my original review regarding my 95-year-old mother, who has been a resident at Homemead since April 2018. My family and I continue to be very happy with Homemead as we feel that she gets a lot of wonderful care there and the staff are so kind and caring. There is always a lot going on, which keeps my mother happy as she loves being around people. The manager is extremely hard working, is always very proactive with any concerns you may have and is a great communicator. The team leaders are all lovely, as are the rest of the staff, and all of them are very helpful and cheerful and really care about the residents. As I always tell the manager, Homemead is very homely, unlike some I visited when looking for a home for my mother.

Reply from Chrissie Guest, Care Co-ordinator at Homemead

Thank you for your comments. We value your feedback and are pleased to know that we make a difference and that your mother is very happy living at Homemead. We will share your feedback with our colleagues to let them know they are appreciated and recognised for their hard work.

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Review from Paul A (Son of Resident) published on 12 August 2021 Submitted via Postal Card
Overall Experience

Homemead Care Home in my opinion provided my dementia suffering parent with the love and care they received when living at home with me. I will go further and say the compassion they showed went beyond anything I could ever provide. Through patience, understanding and great communication, we saw how much our loved one benefited and improved their quality of life. Through continuous engagement my parent had a feeling of belonging, they settled easily and a reduction in anxiety was seen by friends and family speaking to them. The most important aspect of care was the medical duty of care, Homemead managed hospital visits and took ownership of the best next steps which could only be replicated by a close loved one. I cannot recommend Homemead enough.

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Review from Philip C (Husband of Resident) published on 30 March 2021 Submitted via Website
Overall Experience
My Wife became a resident of Homemead 27/12/18 and settled in remarkable quickly in circumstances at the time and undoubtedly this was due to the welcome received and care shown by the Manager and her excellent team then and since.
My wife has always let me know that she is happy, eating and sleeping and permits me to feel that the selection of Homemead was absolutely the best one for her (and me). The last year has been difficult with lockdown and associated problems but the installation of the visiting pod has helped and demonstrates the thought given to assist the ongoing need to maintain contact with our loved ones in these stressful times.

Phone contact at more regular intervals is never a problem and the team at Homemead are always friendly and cooperative in getting my wife to the phone for a brief but regular chat. I regard it lucky that room was available when needed and I would not hesitate recommending Homemead to anyone seeking care for a loved one in similar circumstances.

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Review from Norman B (Ex Family Member) published on 17 March 2021 Submitted via Website
Overall Experience
The staff are extremely friendly, efficient and very professional.
The residents are well looked after and seem very happy and content.

They are very well entertained and are constantly provided with amusements and diversions.

Reply from Care Enquiries, Admin at Homemead

Thank you very much for taking time to review us. We will share your feedback with our colleagues and ensure we continue to provide high level of service.

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Review from Janet (Sister of Resident) published on 25 August 2020 Submitted via Website
Overall Experience

I find the care staff and the management very helpful. My sister is very happy in the home and she has everything she needs. I would recommend your home to anyone, and when my time comes I would like to stay too.

Reply from Care Enquiries, Admin at Homemead

Thank you very much for taking the time to review Homemead. We really appreciate your comments and will share your feedback with all staff members for continuous improvement in providing excellent services.

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Review from C W (Wife of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

The care home is a home from home. When you walk in and look around it's comforting, so calm and a warm light feeling. Every member of staff that I have come across are so understanding of my husband and how I am feeling. This is helping me with my emotions as I know how much he is being cared for and his needs are being met. I don to worry about his care at Homemead. The home and all the staff are excellent, beautiful people. It is a huge comfort to know he will be fine there. Communication with all the staff is great and I know I will always be involved with my husband.

Reply from Care Enquiries, Admin at Homemead

Thank you very much for taking the time to review Homemead. We really appreciate your comments and will share your feedback with all staff members for continuous improvement in providing excellent services.

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Review from A G (Resident / Service User) published on 15 July 2020 Submitted via Postal Card
Overall Experience
I am very happy here.
The staff are very caring.

I am well looked after.

Reply from Care Enquiries, Admin at Homemead

Thank you very much for taking the time to review Homemead. We are happy to hear that you find our staff to be caring and that you feel looked after. We have shared and will continue to share feedback from our Residents with all Staff Members for our continuous improvement in providing excellent services.

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Review from Beverley R (Great-Niece of Resident) published on 18 June 2020 Submitted via Website
Overall Experience
My great aunt is 105 years of age, and had been living alone at home with support from carers.
Due to multiple falls, it was decided that a care home setting would now be the safest option for my great aunt.
The move from home to Homemead was made easier due to the care/comfort received from everyone at Homemead.
My great aunt has settled well, enjoying the interaction with staff and other residents at Homemead.
She was very isolated and lonely at home but in Homemead she has found the comfort of the family atmosphere.

For our family, it has been a comfort to know our loved one is looked after and cared for so well.

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Review from Debbie T (Niece of Resident) published on 18 June 2020 Submitted via Website
Overall Experience
My aunt has been at Homemead for a while now and is settled and happy there and describes it as her home. The location is close to where she used to live so her friends can visit and stay in touch with her. The staff are all lovely and really care for the residents, making the place feel like a proper home.

Since the Coronavirus outbreak everyone there has stayed healthy which, given some of the terrible news stories, is an achievement in itself.

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Review from Rachel G (Daughter of Resident) published on 18 June 2020 Submitted via Website
Overall Experience

Mum has settled in extremely well in the last six months. She loves being surrounded by people, something she was missing when she was alone at home with one carer and one temp carer (holiday cover). Now she has more stimulation with a range of activities throughout the day and a bigger choice of food which has helped her enormously. The carers have got to know and understand her too. The atmosphere is very warm and welcoming as soon as I step in the door.

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Review from Ambrose H (Son of Resident) published on 4 June 2020 Submitted via Website
Overall Experience

My 98 year old father, who has Alzheimer's, moved to Homemead from a home on the south coast a year ago. He moved to be nearer the family and because of concerns I had with the previous home. I was very worried about how my father would cope with the move. Thankfully with the support and kindness of the staff at Homemead he settled in very quickly. I have been very impressed by the caring ethos of Homemead and have always found all the staff to be very friendly, kind and understanding. The management team have a refreshingly hands-on approach and there is always a senior member of the team available to discuss any concerns. Communication has been excellent and a senior member of staff has always phoned as soon as any health issues, however minor, have occurred. Whenever I or any of the family visit, we are always made very welcome. In the current 'lockdown' situation personal visits are understandably not possible but it is reassuring to know that my father is in safe hands.

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Review from Carolyn F (Daughter of Resident) published on 4 June 2020 Submitted via Website
Overall Experience

Mum has been looked after by the amazing staff for the last three years. Mum can be “tricky” at times - since day one the staff have bonded with her and given her amazing care! I would not hesitate to recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Homemead.

Upcoming Events

There are no upcoming events for Homemead.

Awards / Recognitions (1)

  • 06 Aug 2016Recipient: C&C

Accreditations

There are no accreditations posted yet for Homemead.

Meet the Team (2)

Michelle Kelly
Michelle KellyJob Title Care Home ManagerJoined 2025

Michelle joined Homemead Care Home in September 2024, bringing a wealth of experience in health and social care. With six years as a Registered Manager, she has also held roles such as Operations Manager overseeing seven mental health and learning disabilities services, Care Home Manager, Deputy Care Manager, Health and Social Care Trainer, Field Care Supervisor, and Senior Care Coordinator.

Her background includes experience in the NHS as a Practice Manager, NHS Patient Care Manager, Health Advisor for NHS111, and Administrator.

Michelle holds a Level 5 Diploma in Health & Social Care. She is a highly valued team member, recognised for her dedication to high-quality performance, strong leadership, and ability to introduce new ideas that promote enthusiasm, efficiency, and team growth.

Coleen Simmons
Coleen SimmonsJob Title Deputy ManagerJoined 2026

I have worked in care all of my adult working life, progressing to a Team Leader position and then Deputy Manager.

I initially joined Homemead as an interim Deputy Manager in June 2024, covering maternity leave and was sad when it was time to leave; however, the opportunity arose in April 2026 to return as the permanent Deputy Manager, and I have been so happy to be back!

I’m passionate about person-centred care and fulfilling resident days with meaningful activities.

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