Homemead

My mum is (I think ) the longest serving resident of Homemead. She became a resident in December 2016. She is now advanced Alzheimer's. I can only say Homemead is fantastic. I know mum is in the best place and the staff are so caring and know my mum so well. I know they will always call me with any concerns. I am so glad I chose this home for my mum.

Front door is not ideal from an access point of view - narrow doorway with steps.

I find the staff very caring. Nice garden too. I think my father is well looked after there and the staff are always very friendly when we visit. Good parking too. It’s a good location as well for taking out my dad.

My father was admitted to Homemead very quickly in November, and the staff and managers were extremely helpful and sympathetic. They looked after my father extremely well, even though he was only there for a short while. I would like to thank them for all their care and patience when caring for my dad. He also enjoyed the food and often said how good it was. I was grateful for that, as he was known to be a fussy eater!

Excellent service and very friendly care, at the core of which are a team of highly professional and patient staff. My mother settled in far more quietly that I even expected, and now has a far better standard of life than she ever could have sustained at home.

A special thank you to the manager and all of you're hard-working team, a flagship in care!

The staff who came to fetch her for her lunch were smiling and greeted my aunt as old friends. So no real conversation but all in all a successful visit.

Excellent, compassionate, empathetic care incorporating flexible allowances for the current pandemic situation.

The staff are excellent. This is a warm and caring home that is run by a charity (i.e.not for-profit) that focuses on dementia care. I am so happy I found it for my mother.

I would like to just add to my original review regarding my 95-year-old mother, who has been a resident at Homemead since April 2018. My family and I continue to be very happy with Homemead as we feel that she gets a lot of wonderful care there and the staff are so kind and caring. There is always a lot going on, which keeps my mother happy as she loves being around people. The manager is extremely hard working, is always very proactive with any concerns you may have and is a great communicator. The team leaders are all lovely, as are the rest of the staff, and all of them are very helpful and cheerful and really care about the residents. As I always tell the manager, Homemead is very homely, unlike some I visited when looking for a home for my mother.

Homemead Care Home in my opinion provided my dementia suffering parent with the love and care they received when living at home with me. I will go further and say the compassion they showed went beyond anything I could ever provide. Through patience, understanding and great communication, we saw how much our loved one benefited and improved their quality of life. Through continuous engagement my parent had a feeling of belonging, they settled easily and a reduction in anxiety was seen by friends and family speaking to them. The most important aspect of care was the medical duty of care, Homemead managed hospital visits and took ownership of the best next steps which could only be replicated by a close loved one. I cannot recommend Homemead enough.

Phone contact at more regular intervals is never a problem and the team at Homemead are always friendly and cooperative in getting my wife to the phone for a brief but regular chat. I regard it lucky that room was available when needed and I would not hesitate recommending Homemead to anyone seeking care for a loved one in similar circumstances.

They are very well entertained and are constantly provided with amusements and diversions.

I find the care staff and the management very helpful. My sister is very happy in the home and she has everything she needs. I would recommend your home to anyone, and when my time comes I would like to stay too.

The care home is a home from home. When you walk in and look around it's comforting, so calm and a warm light feeling. Every member of staff that I have come across are so understanding of my husband and how I am feeling. This is helping me with my emotions as I know how much he is being cared for and his needs are being met. I don to worry about his care at Homemead. The home and all the staff are excellent, beautiful people. It is a huge comfort to know he will be fine there. Communication with all the staff is great and I know I will always be involved with my husband.

I am well looked after.

For our family, it has been a comfort to know our loved one is looked after and cared for so well.

Since the Coronavirus outbreak everyone there has stayed healthy which, given some of the terrible news stories, is an achievement in itself.

Mum has settled in extremely well in the last six months. She loves being surrounded by people, something she was missing when she was alone at home with one carer and one temp carer (holiday cover). Now she has more stimulation with a range of activities throughout the day and a bigger choice of food which has helped her enormously. The carers have got to know and understand her too. The atmosphere is very warm and welcoming as soon as I step in the door.

My 98 year old father, who has Alzheimer's, moved to Homemead from a home on the south coast a year ago. He moved to be nearer the family and because of concerns I had with the previous home. I was very worried about how my father would cope with the move. Thankfully with the support and kindness of the staff at Homemead he settled in very quickly. I have been very impressed by the caring ethos of Homemead and have always found all the staff to be very friendly, kind and understanding. The management team have a refreshingly hands-on approach and there is always a senior member of the team available to discuss any concerns. Communication has been excellent and a senior member of staff has always phoned as soon as any health issues, however minor, have occurred. Whenever I or any of the family visit, we are always made very welcome. In the current 'lockdown' situation personal visits are understandably not possible but it is reassuring to know that my father is in safe hands.