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- Moreland House Care Home







Moreland House delivers quality residential and Nursing care for people who appreciate a relaxing and homely environment, alongside a holistic approach to their care needs. The home provides excellent care for people at various stages of need from residential care to nursing and palliative care. Most importantly, there is an absolutely amazing group of staff who understands the complex needs of the elderly.
While being an ideal location for a comfortable...
Care Provided by Moreland House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moreland House Care Home for full pricing details and T&Cs.
Contact Moreland House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Total Care Group Ltd
- Private Owned
Person in charge
- Zoe Goddard (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (49)
Moreland House Care Home Reviews (49)
Moreland House Care Home has a Review Score of 9.3 (9.287) out of 10, based on 11 reviews in the last 2 years.
Over all time Moreland House Care Home has 49 reviews.
My dad stayed in Moreland House care home since August 2019. The care he was given was excellent. All the staff at the home were very professional, caring and world-class. I am very grateful for the whole team support. Thank you.
Thank you for the positive review! Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support.
We are always impressed with the standard of care our grandmother receives at Moreland care home. All the staff are very kind and considerate. Very happy with mum and the management team always caring throughout. The reception team are very welcoming as soon as we walk in. We always feel very lucky that our grandmother lives in such a lovely caring home.
Thank you very much for your positive review! We strive as a team to keep the residents and staff safe and happy!
Very good service throughout my stay.
Thank you for the positive review! Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support.
In 2017 we were advised by my husband's rehabilitation centre that he needed 24/7 care and recommended that he was transferred to a nursing home. My daughter and I visited many many local nursing homes before we decided on Mooreland House. The building has the appearance of a hotel. On entering, it looked clean and smelt fresh. We were made very welcome and shown around. The room on offer was on the ground floor, comfortable, with a bathroom. The lounge looks out on to a pleasant garden. The staff were encouraging residents to go to the dining table so they ate together. After nearly three years of daily visiting, my impression hasn't changed. The staff are 'angels', they treat the residents with care and compassion, sometimes in difficult situations. We are always kept informed of my husband's health. He's regularly monitored by a doctor. Even in this time of lockdown, the management have arranged times when family and friends can Facetime so we can keep in touch.
Thank you for the review. Comments like these help many families choosing a care home for their loved ones. The team really values the wonderful compliments too.
Dad had excellent care from the staff. Nothing seemed too much trouble, despite him being quite demanding at times. The only thing he complained about was the food. When he passed away, we were treated with the utmost respect, and Dad with the utmost dignity. The staff couldn't have been better; such lovely people.
Thank you so much for taking the time to review us. I am sure the ream at Moreland House will love reading this review - thank you once again.
Staff are very friendly and helpful, also they have a lot of patience with their residents. The place is very clean, rooms are kept very clean and the food always looks good and varied. The support with activities is good, plus toenail cutting, and I feel it is a very safe and secure place. I feel my father is well looked after, always looks clean and well dressed and they have a good hairdressing service there.
Thank you so much for taking the time to review Moreland House, we really appreciate your feedback. We will share your kind words with everyone.
The care that was given to my mum was excellent. She was treated with respect and dignity. The staff were excellent, including Reception. She had a wonderful 100th birthday at the home. My sister and I were truly grateful to all.
Thank you for your kind words. It's a pleasure to hear that you were satisfied with the care at Moreland.
Dad has been here for over two years and considers this his home. He is very happy here and is comforted by the fact that the staff care for him very well and have kindness and compassion. I have peace of mind when I leave him here after I visit most days, I know they look after him very well.
Do your homework very careful before deciding to put your loved one in Moreland House. Within the last year, there has been a change of management and, for us, the care my father received was not what I would call “caring”. My dad died in December. He was extremely unhappy with the level of care and compassion he received. He used to say to me “I like it when you’re here, they are nicer to me”. Dad was continent but, at times due to short staffing levels, he was told “do it in your pad” because he required two carers to help him to the toilet. One night a member of the night staff came to put him to bed whilst having a chat with somebody on the phone. She never acknowledged him she just started pulling him around whilst continuing her conversation. Dad soon set her straight. Plus points would be the size of the rooms and en suite facilities. Good standard of cleanliness. The final word goes to dad who said they just don’t give two hoots about me. He died 10 minutes later. Shame on you Moreland House.
That said, the aims and intentions of the home are very good and it's a very welcoming place.
Care home very welcoming and staff very helpful. Rooms are clean and residents treated with dignity and respect by staff.
The evening my mother died, I will never forget as the nurse and carer were so kind towards me, showing privacy and compassion.
Thank you all, you are very special people.
She was welcomed and encouraged to do what little she could independently and when I visited my mother she was clean and happy. She was often in the lounge not just kept in her room. The nurses and carers were all very kind to her and I would often arrive to find them sitting talking to her especially if she was upset.
I would recommend this nursing home to anyone who wants good care, empathy and compassion. My mother has now come home with a care package, I credit some of this, to the care she received at Moreland House. When my mother needs respite this will be the only nursing home I will send her too.
Also a big thank you to the reception staff who welcome you to the home and are very efficient and helpful. Thank you all for making my mum smile again.
Staff are very helpful, always reliable and can't do enough for you. I would highly recommend.
All the people are nice, the home is always clean. If they can help you then they will. They are brilliant and I really like the home.
Food is good and the menu is varied. The place is kept clean and I like that I get a choice in care.
Also, I have always been kept fully informed of any problems that may have arisen and that were resolved in a very timely manner.
The food was excellent, tea, drinks available day and night. Entertainment well organised in lounge and garden. As my condition improved and I became fully independent, was discharged from hospital and physio.
I have no hesitation in recommending this care home and it would be my first choice should the need arise.
Very very nice home. Lovley staff. My husband is very happy.
A one plus!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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