Norbury Hall Residential Care Home

My gran has been at Norbury Hall for over a year. She's very happy there and speaks highly of the staff - who always seem to be kind, caring and dedicated. Her room is really personalised so she feels comfortable and she enjoys the activities.

I cannot recommend Norbury Hall enough! The staff are welcoming, kind and caring. It has a really warm and homely atmosphere from the moment you walk in, which made the transition for my aunt into Norbury Hall so much easier and less daunting for her. My aunt is well cared for and really enjoys the activities available, especially the arts and the trips out. It is a pleasure for us to see that she is so happy there and has made it her home. I would definitely recommend Norbury Hall.

I don't think he could have been looked after any better.

My family member has settle in well and is happy there. She interacts with the staff, and enjoys taking part in the many activities they do.

My dear mum was at Norbury Hall for 3 years suffering from Alzheimers Dementia. Although it was a very difficult decision for the family to place her in a care home, we feel we made the right decision in choosing this home. The staff were extremely friendly and helpful, and excellent in their care for my mum. The manager and senior staff were always available and very efficient in dealing with any issues that arose. I would recommend this home.

I am incredibly happy to know that my mum was being cared for by really excellent management and staff, particularly the manager. It gave me such a sense of relief to know that she was in a really good place. What was really lovely was that she lived here until she was 104-years-old, and was treated like a star!

8- Medical, hair styling etc available on site.

And more! What a blessing to find this place for my relative.

I was impressed with how my sister improved immediately on entry to Norbury Hall. Excellent care and attention was given to her throughout her many years at Norbury Hall and I was alerted well in advance of her passing away. I had no concerns regarding my sisters care throughout her stay, other of my relatives were always welcomed by the home and their staff.

Norbury Halls made my mum feel at home from day 1 and over the 6 months whilst she was there they took very good care of her. We could also see the care and attention given to other residents was excellent also whilst we were visiting. The staff always called the residents with their name which is quite important as that is one thing my mum never forgot.

I would have no hesitation in recommending this care home.

Would recommend Norbury Hall care home. Excellent and very caring staff. Professional management team and very well run. Felt safe knowing that my mum was being cared for by the staff here. Always lots going on and something for everyone to take part in.

My Aunt was admitted to Norbury Hall after being sectioned in a Mental Health Ward. From the moment she arrived they gave her time to adjust to her new surroundings and ensured that she was supported in every way possible. After breaking her hip the staff at Norbury Hall helped my Aunt learn how to walk again after the hospital had given up on her. They were always happy to chat to her and support her needs.

The activities at Norbury Hall are exceptional and I know my Aunt thoroughly enjoyed them and they kept her mind active.

The staff are wonderful and really get to know their residents, they are supportive and treat them with the respect and dignity they deserve.

I have no hesitation in recommending Norbury Hall to any potential new resident and their family.

The prevailing mood is one of calm and order. Although some of the residents can occasionally be challenging, they are always treated with gentleness and respect.

My Aunt spent the last six years at Norbury Hall. During that time she was always well looked after and truly cared for by all the staff. I am thankful that we found Norbury Hall and believe my Aunt was happy there. Thank you to everyone who looked after her.

The family would like to express their gratitude for the care and attention shown to the needs of our mother whilst a resident at the home. Our heartfelt thanks go out to all staff who made her stay at the home a very enjoyable and comfortable one. The staff are to be highly commended for the genuine care and concern of our mother to the extent of showing that they were happy to accommodate for any personal requests made by her. We would highly recommend this home to any individual needing palliative or supportive care.

Our late great Aunty has been a resident at Norbury Hall since September 2013. Aunty was a happy kind person, with a great sense of humour which shone through her unfortunate illness. She has been very well looked after during her last few years and we could not have asked for a better group of Healthcare Professionals who cared for, loved and understood her. We are extremely grateful. A big thank you to all the staff at Norbury Hall Care Home.

They have very good systems in place that highlight problems and keep relatives up to date and involved. It felt like we were working together for my Dad's happiness, and meant we could feel confident in his care without having to worry. We wish he could have been with you for longer to fully partake in all you have to offer as we know he would have loved it.