Parkview House Care Home

206/212 Chingford Mount Road, Chingford, London E4 8JR
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9.7 61 Reviews
  • Parkview House Care Home, London
Parkview House is an established, purpose-built care home offering elderly residential and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort.

The “home from home” feel at Parkview House is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Parkview House a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies.

The dining experience at Parkview House boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Parkview House is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.
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Care Provided by Parkview House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1430
  • Self-Funded Residential Dementia Care: from £1540

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Parkview House Care Home to find out the exact price for your requirements.

Contact Parkview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Parkview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Gayanitee Bhunjun (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (45)

Parkview House Care Home Reviews (61)

9.7

Parkview House Care Home has a Review Score of 9.7 (9.658) out of 10, based on 11 reviews in the last 2 years.
Over all time Parkview House Care Home has 61 reviews.

Overall Experience
  • 33
  • 23
  • 4
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Date Published
  • 61
  • 5
  • 7
  • 11
  • 50
Reviewer Connection to Parkview House Care Home
  • 25
  • 10
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 61, showing 21-40
Review from N M (Granddaughter of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose this home for a short respite stay for my grandfather after reading really good reviews online. The staff are very friendly and were so helpful when it came to making a booking and arranging my grandad's stay. I called every day for an update, and the staff were always very informative and kept
me up to date with everything that was going on. I'm very grateful for the great staff and service.
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Review from Brenda S (Daughter of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Parkview House seems to have been completely overwhelmed by Covid-19 and was totally out of its depth. The poor communication between the home and the named family member meant we were unaware of important changes and procedures put in place, both during and post Covid restrictions. Staff changes, Doctor
changes and important end of life care procedures have been insensitively delivered. Inefficient and heartless management prevents any recommendation.
Reply from George Radoicovici, Senior Operations Manager at Parkview House Care Home
I am extremely sorry to hear that your experience in dealing with Parkview during this difficult time fell so short of your expectations and we do understand that this would have been extremely…read more
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Review from Catherine C (Daughter of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I have been very impressed with Parkview. From the care given to our mother by all staff to the help and assistance given to us as family members was very helpful and comforting. This was a situation new to all of us and we had many questions and worries. Every member of staff we spoke
to at the Home helped us along the way, and we are extremely happy with the care and attention our mother receives.
Reply from Nicolas Kee Mew, Manager at Parkview House Care Home
Thank you very much for your kind review, the team at Parkview House really appreciates it.
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Review from Kieran B (Regular Volunteer) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great friendly staff, the resident I visited speaks really warmly about everything she is experiencing. My own visits have been well organised and easy and the staff have been friendly and gone above and beyond to help.
Reply from Nicolas Kee Mew, Manager at Parkview House Care Home
Thank you for your kind review. I will share with my team.
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Review from Sech S (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are very friendly, during the pandemic they went the extra mile to message in texts and skype were able to see and speak to my beloved mum. The carers have become friends and since we lost our lovely mum they keep in touch via texts and check in with me with kind messages. I am very grateful
to all staff at Parkview.
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Review from M E (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Parkview House have been excellent at finding ways to keep the families involved during the pandemic and ensuring that there are activities to entertain and occupy the residents. The environment is calm, safe and welcoming. I feel that my mum is in good hands.
Reply from Nicolas Kee Mew, Manager at Parkview House Care Home
Thank you for your review. I will share it with the team who will be delighted to hear your positive feedback.
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Review from C H (Son of Resident) published on 12 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my relative first entered Parkview House she has been treated with compassion and dignity. The care shown is very good, attending to her every need. As she is registered severely sight impaired, it makes it difficult for her to always join in with activities but the staff have always strived to
include her. The staff are very approachable, kind and caring and keep us informed about what is happening at Parkview House. They have worked very hard to keep the residents safe through the Covid pandemic.
Reply from Nicolas Kee Mew, Manager at Parkview House Care Home
Thank you for the lovely comments, I will share the feedback with my team.
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Review from Janice B (Daughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were really pleased with Mum's send-off today. We feel it was special for Mum that Parkview was part of the final goodbye to her. It still feels unreal that she is no longer with us and I would imagine that after being in Parkview for almost 6 years, her presence will be sadly missed. I am sure that
her life was extended, making friends, joining in activities and going on her little walkabouts, and it was always comforting to us knowing that she was always being cared for so well. We would like to express our sincere thanks and appreciation for everything all the staff did to make her final years happy and safe. We would like to say that since MMCG took over the running of Parkview, things improved dramatically, which included a major refurbishment. The staff were excellent and catered for the residents' every need. The staff were always on hand to deal with any questions we had.
Reply from Nicolas Kee Mew, Home Manager at Parkview House Care Home
Hello Janice, deepest sympathy again for your loss. Thank you for the kind words, I will pass it to my colleagues at Parkview House. Many thanks.
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Review from S T (Daughter of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have seen an improvement in Parkview over the past few months despite, of course, the lack of contact with my father due to Covid 19 precautions. The care staff are lovely although some are better than others at reporting how my father is both mentally and physically. I would like to see clearer communication
though with the staff, resident and families.
The home always appears clean and tidy with a calm atmosphere. It's difficult though to review the home in detail as I only visit weekly for a short period of time and my father has mild dementia so is unable to always express his views to me about his care in detail.
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Review from D C (Regular Volunteer) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a minister, I have broad experience when it comes to care homes. Parkview have emerged as leaders in the standard of care provided, not only the facilities of the highest quality, the staff continually demonstrate a genuine care for residents and their visitors.
Thank you, Parkview.
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Review from Sue R (Daughter of Resident) published on 3 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During these most difficult times, the staff have rallied to make the life of the residents as good as they can. Staff have treated my dad as if he was their own family, with care and respect. They dealt with his period of the bad chest and adapted/changed bed to make him safe and comfortable. Sadly
my father declined, I am positive purely due to age and passed away. The staff supported me and showed my father mattered to then and cared well for him till the end.
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Review from Adrienne H (Wife of Resident) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has lived in the home for three years. During that time I have been impressed by the willingness of the staff to understand and support my husband who has a rare type of dementia.
I have been even more impressed by the dedication of the carers and support staff during the period of lockdown.
The activities coordinator and carers have done their very best to give residents the opportunity to keep in touch with family members by Skype sessions. As outside entertainment has been stopped, the activities coordinator has been extraordinary in helping support carers in keeping residents entertained. Many of the carers have their own families and there has obviously been stresses on them to keep healthy. The home has stayed virus free. The manager and her team have all worked hard to ensure that the reintroduction of visitors has not compromised the virus-free status while ensuring that visitors get to spend quality time with their relatives as per guidance.
Well done to all.
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Review from B C (Niece of Resident) published on 27 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt as been a resident for just over a year.
To date, I have been extremely satisfied with her care. She always appears clean, tidy and well dressed. The staff are approachable and we are always kept informed with all issues of her care.
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Review from C R (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well. All members of staff are friendly, cheerful, kind and caring. The home is clean and well kept. Mum likes having her hair done on a weekly basis and she enjoys the entertainment on offer. Lovely gardens to sit in and a visitors' lounge is a bonus.
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Review from D S (Granddaughter of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely, clean environment. My nan has settled here really well. Staff are so friendly and always kind to my nana. Any questions were answered when moving nan in. I would 100% recommend Parkview House. Always the same staff which is really nice.
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Review from Denise G (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident now for 15 months. In all that time she has been looked after very well.
I cannot fault the staff be they the cleaners, cooks, care assistants and management. We are always shown kindness and nothing is ever too much trouble. We had a lovely Christmas day afternoon with
mum and her friends and the entertainment provided is varied and useful in stimulating mum and others.
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Review from S A (Son of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I am pleased with the care and facilities provided to my mother. The staff are friendly and attentive.
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Review from M T (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for over a year now and he has settled in extremely well. He is full of praise for the carers and nurses who are very kind.
His room is always clean and fresh and his clothes are changed each day so he always looks "groomed". All the staff are friendly and cheerful when
I go to visit.
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Review from Nick A (Son of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I am very pleased with the standard of care provided and can see that mum has now settled in well.
The obvious problem is lack of space which can cause issues at times. Mum has also mentioned that at lunchtime there are not enough toilet facilities near the dining area.
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Review from Philip W (Son of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall standard in this care home has been good. Care staff are always nice and polite doing their very best under sometimes difficult circumstances. The home is very clean (rooms also). Meals are of a decent standard and activities and facilities are good. Pleased with the safety and security
provided, maybe they could do with one or two extra staff at weekends. I would most certainly recommend this care home to other people.
Reply from Jasmine Pearson, Regional Sales & Marketing Co-ordinator at Parkview House Care Home
Thank you for taking the time to provide feedback. We really appreciate and are very happy to hear that your father is happy and settled with us.
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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Parkview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Parkview House Care Home is calculated as follows: ( (106 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 130 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.943 Points relating to the number of positive Reviews for Parkview House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Gayanitee

Gayanitee Bhunjun

Job Title: Home Manager

Hello, my name is Gayanitee Bhunjun and I am the Care Manager of Parkview House Care Home. I bring a breadth and depth of knowledge and skills with me. I am passionate about care, with the team here at Parkview House our residents will be the centre of everything, having your choices and well being at the heart of all we do. I am passionate about quality care and believe our residents should be the focus of the home. I am commited to leading and inspiring the Care Team to enable Parkview House to be known for delivering the highest standards of quality care and for ensuring the home becomes a valued part of the community in Chingford.

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