Poplars Care Home

15/17 Ickenham Road, Ruislip HA4 7BZ
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9.9 61 Reviews
  • Poplars Care Home, Ruislip
Poplars Care Home is 27 bed care home whose aim is to provide a high standard quality of care within a homely environment. A stone's throw from Ruislip high street, the former 'Poplars Tea Rooms' building has been adapted to provide individually decorated single en-suite rooms.

The Home offers three lounge areas including a sunny south garden facing garden room. There is a dining section for mealtimes and activities. There is a self service area for drinks including a fridge for snacks for residents to help themselves to.

The home is staffed by a team of qualified senior and junior carers who are able to cater for any care needs presented. All staff have prior experience and have gained qualifications whilst working at the home to enable them to work to a friendly and professional standard.

Poplars Care Home operates a lively activities programme which includes weekly outings to Ruislip High Street. The Home offers tailored activities including watercolour classes, intergenerational nursery visits, virtual armchair trips, and chair yoga. Regular outings are held to Ruislip Lido, Manor Farm Tea Room and regular attendance to the Tea Dances held at Hillingdon Civic Centre.
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Care Provided by Poplars Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1800
  • Self-Funded Residential Dementia Care: £1600 – £2000
  • RESPITE Self-Funded Residential Care: £1600 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £2000

Fees dependant upon pre-admission assessment carried out by the Management team.

These prices are only a guideline, please contact Poplars Care Home to find out the exact price for your requirements.

Contact Poplars Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Poplars Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sam Cader
  • Privately Owned

Person in Charge

  • Caroline Monaghan-Fox (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Open visiting policy in place. Protected mealtimes are lunch (12:30pm - 1:30pm) and Supper (5:30pm - 6:30pm). CCTV in operation.

Parking

  • 2 large car parks to the front of the Home

Poplars Care Home Reviews (61)

9.9

Poplars Care Home has a Review Score of 9.9 (9.935) out of 10, based on 22 reviews in the last 2 years.
Over all time Poplars Care Home has 61 reviews.

Overall Experience
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Reviewer Connection to Poplars Care Home
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Total of 61, showing 1-20
Review from Claire B (Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone here at Poplars Care Home are very helpful, caring and full of support with love and always ready to help me out and I have made a lot of many good friends here too.
Reply from Sam Cader, Director at Poplars Care HomeThank you so much Claire for sharing your kind and thoughtful review with us.

We are truly delighted to hear that you feel supported, cared for, and happy here at Poplars Care Home. Knowing that you feel surrounded by kindness and that you have made good friends means a great deal to all of us. Creating a loving, safe, and friendly home for our residents is always our top priority.

Your words will be shared with the whole team, as they will be very encouraged to know their care and support is appreciated. It is a pleasure to have you as part of the Poplars family, and we are very grateful for your trust and positivity.

Thank you again for your lovely feedback.
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Review from M D (Wife of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved into Poplars in August last year. He is very happy and I'm happy with his care. The staff are very caring and look after him very well. He likes going on the outings. All the staff are very friendly. Poplars is like a home from home.
Reply from Caroline Monaghan-Fox, Registered Care Manager at Poplars Care HomeThank you very much for taking the time to share your kind feedback about your husband's experience at Poplars Care Home.

We are delighted to hear that he is happy and settled, and that you feel confident in the care and support he receives. Your comments about our staff being caring and friendly mean a great deal to us, as we work hard to create a safe, welcoming, and supportive environment for all our residents.

It is especially lovely to hear that he enjoys taking part in outings and activities, and that Poplars feels like a "home from home" for you both. Feedback such as yours is incredibly encouraging for our whole team and reassures us that we are providing the standard of care we strive for every day.

Thank you once again for your kind words and continued trust in Poplars Care Home.

Warm regards,
The Management and Staff Team
Poplars Care Home
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Review from Caitlin S (Regular Volunteer) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I began volunteering at Poplars care home in June of 2024, as I wanted something meaningful to do while being at home from university. Before I started, I received an introduction and had a brief tour of the home, and I immediately felt really welcomed. I volunteered to help out for the duration of
the summer until I went back to university in September. I helped on trips to the local shops, cafe and to the local Lido, while also helping with bingo, quizzes, and exercise, and just generally keeping residents company. I then returned to Poplars care home for the following Christmas and Summer, as I enjoyed my experience so much. I honestly feel like part of the Poplars family, and I'm so grateful to have had the experience to volunteer here and make a difference to the residents' lives.
Reply from Julie Bell, Office Manager at Poplars Care HomeThank you so much Caitlin for taking the time to share such a thoughtful and heartfelt review of your volunteering experience at Poplars Care Home. We are truly grateful for the time, enthusiasm, and kindness you have given to our residents since joining us.

It is wonderful to hear that you felt welcomed from the outset and that your time with us-whether supporting outings, activities, or simply spending time with residents-was both meaningful and enjoyable. Your continued return during the Christmas and summer periods speaks volumes, and we are delighted that you feel part of the Poplars family.

Our residents and team have greatly valued your contribution, and the positive difference you have made has not gone unnoticed. Thank you once again for your dedication and compassion. We wish you every success with your university studies and very much look forward to welcoming you back whenever you are able to visit.
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Review from Jenny L (Sister of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Poplars is an excellent care home. As a visitor you always receive a very warm welcome. There is a lovely atmosphere in the lounge and residents are treated with kindness, patience and understanding by the staff. The one-to-one care my sister received was outstanding. The home is well maintained and
residents can have their rooms decorated in their own style. Would definitely recommend Poplars to anyone looking for a care home for a loved one.
Reply from Julie Bell, Office Manager at Poplars Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that you always received a warm welcome when visiting and that you experienced such a positive atmosphere within the home.
Your comments about the kindness, patience and understanding shown by our staff mean a great deal to us, as person-centred care is at the heart of everything we do. We are especially pleased to know that your sister received outstanding one-to-one care and that her individual needs were met with compassion and respect.
It is also lovely to hear that you appreciate the homely environment and the opportunity for residents to personalise their rooms, helping Poplars truly feel like home.
Thank you again for taking the time to share your experience and for your recommendation. Your feedback is greatly valued by our team.
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Review from Roy B (Brother of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, I am extremely pleased with the care my sister is receiving and she says the same. The carers are first class, friendly and will do anything for her. They keep her happy which is not easy some of the time.


The food is very good and Chef goes out of his way to provide alternatives when asked

for. Everywhere in the home always looks clean and tidy and the garden is well kept.


There are plenty of activities going on each week and I am amazed at how many times they go out, even in the winter.


However, I have been disappointed that she has put on a lot of weight since her fall. Also, the subsequent physio exercise recommended to strengthen her legs was stopped for quite some time. It has now been resumed and Anne is doing a great job getting her moving.


Overall, I would highly recommend Poplars to anyone who is looking for a care home for a relative or friend.

Reply from Sam Cader, Director at Poplars Care HomeYour kind words about our carers will be shared with the team, who will be delighted to know their friendliness, dedication and commitment to keeping your sister happy are so appreciated. We are also pleased that you have been satisfied with the food, cleanliness of the home, the upkeep of the garden, and the range of activities available. Providing meaningful engagement and opportunities for outings throughout the year is something we value greatly.
We understand how important mobility and overall wellbeing are, and we appreciate you highlighting this. Please be assured that we take this feedback seriously. As you have noted, her physiotherapy exercises have now resumed, and Anne, will continue to support and encourage her to stay active and build strength. We will ensure her nutritional needs and weight are kept under review as part of her ongoing care planning.
Thank you once again for your feedback and for your continued trust in our team.
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Review from E C (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 3 years now.
I am extremely satisfied with mums care since day one.
The staff at all levels are very considerate, caring & respectful.
It's never an easy decision to put a loved one into care. But it was the right time for mum & us a family.
It's more like
a home from home really. Nothing clinical looking about each room beautifully decorated to a high standard.
High standards in washing mums clothes, bedding.
General housekeeping excellent.
Food good selection/variety. Constant tea available mums main demand in life.
Activities & days out great fun. Myself & my sons have often found ourselves in a game of Bingo or an afternoon out to a local cafe with mum.
They step up the care when needed accordingly say if mums not been well.
They are like my extended family now.
The care & guidance for relatives & residents is 2nd to none.
I looked at several homes locally & Poplars stood out by a mile for all the right reasons.
Absolutely 100%
Reply from Caroline Monaghan-Fox, Registered Care Manager at Poplars Care HomeThank you so much for your incredibly heartfelt review. We are truly touched by your kind words and grateful that you took the time to share your experience of Poplars.

Your recognition of our staff's care, respect, and compassion is deeply appreciated. Every member of our team, across all roles, works hard to ensure that residents feel safe, valued, and well looked after. We are equally pleased to hear that you have enjoyed joining in with activities and outings with your mum - these shared moments are so important and we love seeing families involved and having fun together.

To hear that you consider us your extended family is the highest compliment we could receive. We are honoured to be part of your mum's journey and to support you and your family along the way.
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Review from Susan Y (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away on 16th July 2025 after living for two years at Poplars and I couldn't have asked for a better place for her. She had a spacious, well-decorated room with a private bathroom, and the home was always spotlessly clean. The food was excellent and thoughtfully tailored to each resident's
preferences.


Staff were consistently friendly and caring, and the atmosphere was genuinely happy-residents were engaged, supported, and clearly content. Mum loved the daily activities like painting, card making, and gentle exercise, as well as regular outings to local cafés and picnics in the area. The garden was a particular highlight-beautiful and well-kept.


Mum made wonderful friends and often said how lucky she felt to be there. I'll always be grateful to Poplars for making her final years so happy and for looking after her with such care and kindness.

Reply from Sam Cader, Director at Poplars Care HomeThank you Sue for taking the time to share such a touching and thoughtful review. We are deeply sorry for your loss, and we feel privileged to have been a part of your mum's life over the past two years. It means so much to our whole team to know that Poplars felt like a safe, happy, and supportive home for her. Your kind words about the staff, activities, meals and environment are truly appreciated - they remind us why we do what we do. Knowing that your mum felt happy, engaged and cared for is the greatest reward we could ever hope for. The garden won't be quite the same without her, and we will always speak of her with fondness. Thank you for trusting us with her care.
With heartfelt sympathy and gratitude, The Poplars Care Home team
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Review from Hugh P (Son of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dear team and management at Poplars,
I wanted to give a fulsome and heartfelt 'thank you' (enormously) for all the help, care & support you gave both to my mother, Lady Joan, who was resident with you for 2 and a half years, and to us as her family in terms of liaison and support.
Joan was far from
the easiest person to look after & care for but all your staff and management showed & demonstrated curiosity (about her) and huge imagination in best catering for her needs throughout, from the outset to the very end. It was an enormous relief for us all that you took great care in seeing & learning how best to support & care for Joan. Despite Joan's challenging behaviour, you took the greatest care for her, which (as you saw) meant she ended up trusting you implicitly: no easy feat for anyone dealing with my mother! You also demonstrated superb care for her & for us in her final week, essentially capping beautifully a time when you took as many worries away from us. Thank you!
Reply from Sam Cader, Director at Poplars Care HomeThank you so much for taking the time to share such a heartfelt and thoughtful message. Your words mean a great deal to all of us at Poplars. It was truly an honor to care for Lady Joan and to support your family throughout her time with us. We understand that every individual has unique needs, and we are so pleased to know that our team's efforts to provide compassionate, personalised care made a positive difference for Joan and for you. Your acknowledgment of our curiosity and imagination in meeting her needs is deeply appreciated-it reflects the values we strive to uphold every day. Supporting families during challenging times, especially in the final stages of life, is something we take very seriously. Knowing that we were able to ease your worries and earn Joan's trust is the greatest reward we could hope for. Thank you again for your kind words and for entrusting us with Joan's care. Please know that your message will be shared with the entire team-it will mean so much to them.
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Review from S N (Friend of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved into Poplars in Nov 24, & not a day has passed since she and I don't thank our lucky stars that she did. I have known her over 25 years, & I can honestly say that I have never seen her as consistently happy as she is since she moved in & she is truly "living her best life". The home
is bright, well maintained & even though it is not her old home, every effort is made to make the residents feel like they are in a home environment. The garden is just beautiful, all year round - & there are areas for everyone. The thing that really sets Poplars apart though are the staff. You really get to know them all, & you can just tell that they all care. The activities that they put on are brilliant - if you ever get a chance to have a go with the Interactive Projector - I can guarantee you'll leave with a smile on your face. The food is also pretty amazing, and the fact that residents can chose different meals to the set menu is a real bonus. I could write another 1000 words...
Reply from Sam Cader, Director at Poplars Care HomeThank you for providing such positive feedback for the Home. We are very happy to care for your friend and that she is enjoyed the environment, care and has positive interaction with the staff! We are proud to respect each individual, ensuring their safety, and wellbeing as well as promote independence and choice.
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Review from P K (Friend of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the time we have known Poplars. All staff have proved to be caring, professional in all areas. We thank them sincerely for all the work that they have done.
Reply from Sam Cader, Director at Poplars Care HomeThank you for providing your positive perspective on the Home. We have known you since 2019 and it is wonderful to note your experience has been professional and caring.
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Review from D B (Cousin of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin moved in to the Poplars in November 2024 and settled in on day one. The home itself, in terms of rooms, facilities etc, is ideal, but the Poplars biggest strength is the staff. The management team is very caring and it didn't take my cousin long to build a strong bond with many of them. We
did a lot of initial research into care homes and feel that we have 100% made the correct choice.
Reply from Sam Cader, Director at Poplars Care HomeThank you for your kind message of support for the Home and that your cousin has settled in well. We are very pleased to support her and that she has a strong bond with the Management team.
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Review from Nigel V (Brother-in-law of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Poplars Care Home provides an outstanding quality of service. From the owner and managers in the care home, who show real affection for all the residents, the warm and friendly reception staff, who are the kindly face of the care home to residents and visitors alike, and all the careers and support
staff who make the home a warm, safe and welcoming place. We initially had concerns about travelling for up to 1 hour each time to visit the care home to see our loved one but they washed away when we saw how everyone was cared for and looked after. There is a family atmosphere as soon as we walk through the front doors and we look forward to our visits to see our loved one and meet everyone there whether it's residents or staff. It is a rewarding experience and we would hope the Poplars is a model for all care homes.
Reply from Caroline Monaghan-Fox, Registered Care Manager at Poplars Care HomeThank you for sharing your thoughts on Poplars. We are delighted you noted the familial environment and attitude of the care management and frontline team. It is with pleasure that we provide care and we are so pleased you are reassured of the care and safety we offer.
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Review from Robin S (Resident) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My place at Poplars Care Home, I would rate the staff there as the best care staff and all staff place the residents before themselves. It's my home and I receive help. Other homes are nothing compared to this.
Reply from Sam Cader, Director at Poplars Care HomeThank you for your feedback. We have been delighted to care for you since 2021 and we are pleased you found the care, staff and overall experience 5/5.
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Review from Micheal P (Husband of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the managers, care and maintenance staff for the way in which they are looking after my wife in difficult circumstance. Their caring attitude, kindness, attention to detail and their close attention to changing circumstances and their swift action to meet challenges are
exemplary. I am glad to know, in trying times, that my wife is in such good hands.
Reply from Sam Cader, Director at Poplars Care HomeWe take pride in caring and supporting for your wife. We understand living with dementia can present challenges and we appreciate your recognition of how we have responded to them. Providing effective care means keeping our residents safe and so we thank you for your feedback.
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Review from Dawn G (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are lovely towards my mum. She is very happy there.
Reply from Sam Cader, Director at Poplars Care HomeThank you for your review. We are so pleased your experience of the Home was positive.
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Review from Ranjanbala M (Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to the home four and half years ago. The staff are helpful and all that I need is given to me. I have my own vegetarian menu that I choose and shop for. I like the activities. I take part in exercises, quizzes, Bingo and outings. I go out to the coffee shops and restaurants every two weeks. I
feel safe at the home. I like my room, as it is clean and comfortable.
Reply from Sam Cader, Director at Poplars Care HomeThank you for your kind comments. We are so pleased you are enjoying the outings and menu refinement. Feeling safe is our priority and so are glad you feel the Home gives you that comfort.
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Review from E R (Friend of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit a resident regularly (every couple of weeks), and as a visitor, I'm always welcomed warmly by staff who are, without fail, helpful and friendly. Residents are very well treated by the staff who show patience and understanding. There is always a full programme of things going on if residents
care to join in. My friend never fails to tell me how happy she is there. I've seen her room, which is very pleasant and comfortable with an ensuite, decoratively the bedroom is clean and delightful. The residents' sitting room is thoughtfully decorated in a style which is stimulating - I love the bird wallpaper!
Reply from Sam Cader, Director at Poplars Care HomeThank you for you review of Poplars. We are delighted you have observed positive interactions, an action packed activities schedule and appreciated our individually decorated rooms. Glad you love the bird wallpaper as much as us.
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Review from R C (Friend of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always enjoy visiting my friend. The home is so friendly and welcoming. There is always a happy atmosphere with lots going on to entertain and enrich the lives of the residents. If ever I need care, this is the place I would want to be.
Reply from Sam Cader, Director at Poplars Care HomeWe always appreciate when the care and atmosphere is described as 'friendly and welcoming'. We consider the residents and their friends and family as part of the Poplars family and the personalised activities go a long way to enriching their lives. Thank you again for your review of the Home.
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Review from R D (Friend of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect care home in every respect.
Reply from Sam Cader, Director at Poplars Care HomeThank you for confirming your high opinion and experience of Poplars. We are always delighted to meet and exceed expectations in our care and hospitality provision.
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Review from S A (Partner of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed by the care provided by all the staff. Warm, comfortable environment with a welcoming atmosphere. The staff makes an effort to provide enjoyable activities and entertainment for residents.
Reply from Sam Cader, Director at Poplars Care HomeWe so are appreciative of your observations. It is with pleasure to provide a safe and caring service. We have reviewed our activities and are lucky to have a wonderful community on our doorstep to arrange outings!
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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Poplars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.935 for Poplars Care Home is calculated as follows: ( (243 Excellents x 5) + (17 Goods x 4) ) ÷ 260 Ratings = 4.935
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Poplars Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Caroline

Caroline Monaghan-Fox

Job Title: Registered Care Manager Joined: 2020

After completing a Psychology degree I worked in a variety of support roles working with people with mental ill health and worked my way up to Registered Manager. I have had 16 years of experience in this role in a variety of residential settings with different client groups and also have area-managed residential and supported living services.


It is a huge responsibility to be entrusted with your loved ones and it is my aim that their experience of care is fun, safe and person-centred achieved via an established and well-trained care team who absolutely have the right values for the job.

Paul

Paul Hargreaves

Job Title: Operations Manager Joined: 2019

My role at the Home is to oversee the catering, housekeeping, and laundry. IT and maintenance of the Home. My priorities are safety for the residents, staff and visitors and a lot of my work involves maintaining compliance and pushing the service forward with innovative solutions.


The best part of my role is the residents; I will always make time to chat. I am passionate about learning more about how they want their care and the service to run. I also enjoy seeing the Poplars team working towards common goals.

Julie

Julie Bell

Job Title: Office Manager Joined: 2021

I joined Poplars in November 2021. I decided that after working in the logistics business for over 25 years I needed a change of direction. I wanted to work in a job where I could use my organisational, analytical, and social skills to support people and Poplars has been the perfect choice.


The best part of my job is being able to spend some time during the day to have a chat with the residents at Poplars or join in one of the daily activities, which makes the sometimes very busy days very worthwhile.


My challenge has been to learn the procedures of what is required to work in a care home and to move out of my comfort zone and learn new things. No day is the same.


I was looking for a job where I would arrive at work with a smile on my face and leave with a smile on my face and I’ve found that at Poplars.

Frequently Asked Questions about Poplars Care Home

What types of Care is Poplars Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Poplars Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Poplars Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Poplars Care Home to the centre of Ruislip?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Poplars Care Home to verify any information. View our terms and conditions. Poplars Care Home has an Enhanced Service - more info.