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Poplars Care Home

15/17 Ickenham Road, Ruislip, London HA4 7BZ
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Poplars Care Home, Ruislip
Poplars Care Home, Ruislip
Poplars Care Home, Ruislip

Poplars Care Home is 27 bed care home whose aim is to provide a high standard quality of care within a homely environment. A stone's throw from Ruislip high street, the former 'Poplars Tea Rooms' building has been adapted to provide individually decorated single en-suite rooms.

The Home offers three lounge areas including a sunny south garden facing garden room. There is a dining section for mealtimes and activities. There...  

Care Provided by Poplars Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,800£1,600 - £1,800
Residential Dementia Care£1,600 - £2,000£1,600 - £2,000

Fees dependant upon pre-admission assessment carried out by the Management team.

Contact Poplars Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Caroline Monaghan-Fox (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Open visiting policy in place. Protected mealtimes are lunch (12:30pm - 1:30pm) and Supper (5:30pm - 6:30pm). CCTV in operation.

Parking

  • 2 large car parks to the front of the Home

Poplars Care Home Reviews (63)

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9.9

Poplars Care Home has a Review Score of 9.9 (9.936) out of 10, based on 24 reviews in the last 2 years. Over all time Poplars Care Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Stuart H (Son of Resident) published on 9 June 2016 Submitted via Postal Card
Overall Experience
When my mother arrived at Poplars in February she had been in and out of hospital with recurring urine infections and was in pain from an undiagnosed spinal fracture. She was very poorly and had deteriorated from self reliant in mid December to barely able to get out of bed in February.

She is now almost back to her old self, having regained her appetite, love of life and vigour. She still needs help and I doubt she will recover much further but the improvement is massive. Care is excellent and all the staff are obliging, well trained and professional. She could not be better looked after!!

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Review from L A (Daughter-in-law of Resident) published on 9 June 2016 Submitted via Postal Card
Overall Experience

It is a very good care home. You have a family atmosphere. Staff are very friendly and caring.

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Review from Rita C (Daughter of Resident) published on 9 June 2016 Submitted via Postal Card
Overall Experience

My mother was received into Poplars on 16th June 2015 and from day 1 she was given the courtesy and kindness that all homes should aspire to. She is very contented and enjoys the occasional outings provided. All the staff are pleasant and do their best for the residents. My mother has a lovely room overlooking the garden and an en suite. Everything is scrupulously clean everywhere in the home. I couldn't wish for better home for my mother, who is 94 years of age.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Poplars Care Home.

Meet the Team (3)

Caroline Monaghan-Fox
Caroline Monaghan-FoxJob Title:Registered Care ManagerJoined: 2020

After completing a Psychology degree I worked in a variety of support roles working with people with mental ill health and worked my way up to Registered Manager. I have had 16 years of experience in this role in a variety of residential settings with different client groups and also have area-managed residential and supported living services.

It is a huge responsibility to be entrusted with your loved ones and it is my aim that their experience of care is fun, safe and person-centred achieved via an established and well-trained care team who absolutely have the right values for the job.

Paul Hargreaves
Paul HargreavesJob Title:Operations ManagerJoined: 2019

My role at the Home is to oversee the catering, housekeeping, and laundry. IT and maintenance of the Home. My priorities are safety for the residents, staff and visitors and a lot of my work involves maintaining compliance and pushing the service forward with innovative solutions.

The best part of my role is the residents; I will always make time to chat. I am passionate about learning more about how they want their care and the service to run. I also enjoy seeing the Poplars team working towards common goals.

Julie Bell
Julie BellJob Title:Office ManagerJoined: 2021

I joined Poplars in November 2021. I decided that after working in the logistics business for over 25 years I needed a change of direction. I wanted to work in a job where I could use my organisational, analytical, and social skills to support people and Poplars has been the perfect choice.

The best part of my job is being able to spend some time during the day to have a chat with the residents at Poplars or join in one of the daily activities, which makes the sometimes very busy days very worthwhile.

My challenge has been to learn the procedures of what is required to work in a care home and to move out of my comfort zone and learn new things. No day is the same.

I was looking for a job where I would arrive at work with a smile on my face and leave with a smile on my face and I’ve found that at Poplars.

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