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- Priory Residential Home Ltd

staff are helpful and obviously love their jobsLisa L(Granddaughter of Resident/Service User)

The food is superb and the home clean and smells nice!Ann D(Daughter of Resident/Service User)

we have been lucky to have found such a good caring residential homeBrenda T(Daughter of Resident/Service User)

staff are helpful and obviously love their jobsLisa L(Granddaughter of Resident/Service User)

The food is superb and the home clean and smells nice!Ann D(Daughter of Resident/Service User)

we have been lucky to have found such a good caring residential homeBrenda T(Daughter of Resident/Service User)

The Priory residential home is located in a quiet neighbourhood 10 minutes from Romford town centre.
It is easily reached from London and offers attractive gardens and a conservatory area, as well rooms with plenty of light.
The Priory provides residential services to residents from East London and the Romford area, including those living with dementia and/or end of life care, in a homely environment.
The nearest underground station is Hornchurch...
Care Provided by Priory Residential Home Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Priory Residential Home Ltd for full pricing details and T&Cs.
Contact Priory Residential Home Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Kaye Payne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
Parking
- Adequate parking on the homes quiet residential road.
Priory Residential Home Ltd Reviews (68)
Priory Residential Home Ltd has a Review Score of 9.8 (9.821) out of 10, based on 18 reviews in the last 2 years.
Over all time Priory Residential Home Ltd has 68 reviews.
Our mum has now been in The Priory for almost a year and we are very happy with her care. The staff treat her with dignity and are very caring. We can't complain about anything in the home as it almost feels like a home from home. She is very safe there and any problems that have arisen have been pointed out to us immediately.
The staff, although extremely busy at all times, ensure that all the residents are cared for and I can honestly say that as we can no longer look after our mum any more, we feel relieved that our mum is in good hands.
We would be happy to recommend The Priory to anyone as we have been lucky to have found such a good caring residential home.
Thank you Brenda. It's a pleasure having your mum here. Thank you for your continued support.
My two-week stay has been quite enjoyable. Everyone has been very kind. Although I've enjoyed my stay, two weeks is long enough. I would like to come back at some point again.
Irene - it was an absolute pleasure to have you in our home. Take care and you are welcome back any time xx
The staff at this care home are wonderful, nothing is ever too much trouble. The residents are treated with love and care and they do all they can to entertain them. The food is superb and the home clean and smells nice!
Since my Nan and Grandad became residents here earlier this year. My whole family have been extremely happy with the care they are receiving. All members of the staff are helpful and obviously love their jobs. This is reflected in the way the residents respond to the staff and the smiles on their faces. The effort that is put into activities is brilliant.
Initially, my father in law was meant to go somewhere closer to his home for respite but, upon arrival, we realised this wasn't appropriate and contacted the Priory Care Home as it was only up the road from our house (me and son).
Initially, we only wanted advice and costings but within 24 hours my father in law was settling in for his 7-night stay, the manager made the process so easy.
The residents including my father in law are all well looked after and there is nothing the staff won't do to help.
All in all, I would have no hesitation to send my father in law back on holiday (respite break) to this lovely, lovely care home.
Sensory room, lounge and conservatory are beyond lovely and the residents' rooms are very homely!
The care home was very good and helped every day. I would recommend to anyone who wants a care home.
Great staff and attention to detail very good.
Many thanks
I've seen first hand the care and kindness of the staff and just wanted to say a massive thank you. It really is nice to know how well she is cared for - I'm grateful that she's in such good hands. Thanks to you all.
My only criticism is the overall condition of the The Priory is it's 'Shabby' I appreciate that at the moment they are having some decorating done to try and improve.
Above all the care is very good.
We are very pleased with The Priory, with all the activities and care that mum has. Mum is very happy to be there and enjoys all what she does. Sometimes not very happy with the night staff, have told them not to do mum's hair - we do it every week, wash and set.
I live in the US so only see my mother once a year. My mother has been a resident for 7 years, she is happy at the Priory. I have always found the staff and management extremely helpful and caring towards my mother.
My grandma came to stay at Priory Residential Home on a temporary basis as was going to move her closer to home. But as Priory Residential Home is such a good home and my grandma is being so well looked after we have decided for her to stay at Priory. Staff are all lovely and very helpful. Home is very welcoming. All round- superb care! Thank you.
I am very impressed with this care home, they have looked after my mum for nearly 2 years. Sadly she has just passed away. The last 6 months have been very hard as she deteriorated by not walking, then not eating, they tried so hard to feed her with extra cream etc. in her food and drinks but sadly she gave up eating. All staff are very caring.
My father had vascular dementia, I would go up and see him along with our dog. When I saw him at the care home he was well looked after he was treated with dignity, respect and if there was any type of problem or emergency, the care home would notify me straight away to inform me what has happened.
The management staff and care staff are very patient and understanding and very supportive of the residents and the family. The overall care that my father received was very good and I cannot fault the care home at all. I can't thank them enough for everything they did, looking after my father and supporting him, myself and the family.
My father has been here almost 2 months now. He arrived from hospital in a poor state, unable to walk, bordering on palliative care needs. He is now far more aware, feeding myself, he stands albeit aided, but no longer requires a winch. His diet is stabilised and he no longer needs insulin. His overall health and well-being is much improved. There have been mistakes but they have come with admission - apology and correction. Thank you.
My mum has been here for several years and she is very happy here and speaks highly of the staff etc which makes us happy.
We are very happy with the care mum is receiving. She is herself happy and always clean and tidy when we come to visit. The staff are always friendly and answer any queries we have. The meals always appear to be appetising and mum has no problem finishing them off.
Overall I think the care is good, but sometimes the care plan doesn't seem to be adhered to. The food and washing (clothing) a very good service.
I enjoy coming to the Priory Residential Home to see my friend and her friends that sit in the conservatory, I come every Friday for 2 hrs, the staff are very kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Priory Residential Home Ltd.
There are no upcoming events for Priory Residential Home Ltd.
Awards / Recognitions (22)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 16 Nov 2018Recipient: Priory Residential Home Ltd
- 31 Jul 2017Recipient: Priory Residential Home Ltd
Accreditations
There are no accreditations posted yet for Priory Residential Home Ltd.
Meet the Team (1)

"I have been at The Priory care home since 2019 and worked in the care industry since 2004.
We pride ourselves at The Priory on providing a home away from home environment for our residents and being one big happy family. I am very fortunate to work with a hugely dedicated and passionate team of staff who are all committed to providing the very best person-centred care for each and every one of our residents."
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