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- Priory Residential Home Ltd

staff are helpful and obviously love their jobsLisa L(Granddaughter of Resident/Service User)

The food is superb and the home clean and smells nice!Ann D(Daughter of Resident/Service User)

we have been lucky to have found such a good caring residential homeBrenda T(Daughter of Resident/Service User)

staff are helpful and obviously love their jobsLisa L(Granddaughter of Resident/Service User)

The food is superb and the home clean and smells nice!Ann D(Daughter of Resident/Service User)

we have been lucky to have found such a good caring residential homeBrenda T(Daughter of Resident/Service User)

The Priory residential home is located in a quiet neighbourhood 10 minutes from Romford town centre.
It is easily reached from London and offers attractive gardens and a conservatory area, as well rooms with plenty of light.
The Priory provides residential services to residents from East London and the Romford area, including those living with dementia and/or end of life care, in a homely environment.
The nearest underground station is Hornchurch...
Care Provided by Priory Residential Home Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Priory Residential Home Ltd for full pricing details and T&Cs.
Contact Priory Residential Home Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Kaye Payne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
Parking
- Adequate parking on the homes quiet residential road.
Priory Residential Home Ltd Reviews (68)
Priory Residential Home Ltd has a Review Score of 9.8 (9.821) out of 10, based on 18 reviews in the last 2 years.
Over all time Priory Residential Home Ltd has 68 reviews.
Always lots going on with activities including invites for families to attend.
I feel safe in the knowledge that she is now cared for, looked after and made to feel happy and contented.
Thanks to all the staff at The Priory for making Mums latter years in her life so happy.
Thank you so much for your wonderful review.
It means a great deal to our team to hear that your mum is happy, smiling, and enjoying life at The Priory. Thank you for trusting us with your mum's care. Knowing that you feel reassured and confident that she is safe, cared for, and content means the world to us.
All the team that look after mum enjoy talking and joking with her as she has a fun sense of humour
I now realise that mum has so much better care than I could provide at my house
The residents have games, singers, all sorts of activities which mum enjoys
A big thank you to all the team
Thank-you so much for sharing your positive experience and it's fantastic that your dear Mum is doing so well. Best wishes
Priory Residential provided the best care for my mother which was possible. The staff treated all residents well. They also made relatives of residents reassured regarding their care. Priory Residential Home Ltd provide excellent care for all residents.
Thank-you very much for your review and feedback. Best wishes
I have a great working relationship with the management and her carers. They keep me fully informed of any concerns and I am very confident that all her needs are met in a professional and caring way.
I have no hesitation recommending The Priory to anyone considering it.
Thank-you so much for sharing your positive experience at The Priory and we are delighted that your dear mum is doing so well. Best wishes
Office staff have been helpful despite poor communication from other family members who are supposed to organise.
Jean isn't keen to mix but she is encouraged to do so.
Thank-you for your review and we send our very best wishes
I cannot praise the staff highly enough as I know my Mum will be very well looked after in this lovely home
Thank-you so much for your lovely review and we are delighted that you and are so happy with The Priory and that your dear mum is doing so well. Best wishes.
After a shaky start, down to my husband, not the home, he settled in well. I phoned every day and spoke to different members of staff who were all very kind and happy for me to call and give a report on his welfare.
We are verry grateful for your review and feedback. It's great to see your dear husband making such great progress and truly feeling at home in The Priory. Best wishes.
Always been made welcome. Friendly & cooperative. Staff keep me in touch of any needs or requirements for the resident. Room is decent condition. Facilities are clean and comfortable. Clothes are cleaned regularly.
Thank-you for your review and we are delighted to hear that you feel so welcome and part of the family at The Priory, Best wishes
Thank you so much
Regards
We really appreciate your review and kind words of praise for the team. We are thrilled that you are so pleased with the care and service your dad receives at The Priory. Best wishes
Excellent service throughout staff very patient and caring in every aspect above and beyond .My brother seems so relaxed every visit I make speaks very highly about his care nothing is to much to make him comfortable
We are delighted that your brother is so happy at The Priory and thank-you very much for sharing his positive experience. Best wishes.
the home were so very welcoming and the staff felt like family at a very early stage. We asked our friend (the resident) did he want to come home he replied no its nice and peaceful here ..the staff are lovely. That was enough for my friend (wife) to know. Its her i feel im looking after now and not her husband.
Highly recommend The Priory
Thank-you so much for your review and recommendation. Best wishes
My husband went 2wks ago for respite has been very happy a n d settled quickly myself his wife feels redundant and missing him dreadfully when I said how do you feel about staying as I'm now finding it to hard to manage you at home he said as long as your OK I would love to stay here it's very peaceful I don't need to come home as you can image for months of struggling to look after him I needn't have lost so many tears & heartache but pleased I'm only grieving for myself & not him .
Thank-you so much for your sharing your experience and whilst we are delighted that your dear husband has settled in so well we would also like to reassure you that our door is always open and so should he stay with us long term you are more than welcome to visit at any time and be part of the big...
Great staff & management, amazed by their care and commitment. The staff are excellent, always busy having fun with the residents, and looking after their requirements.
Thank-you so much for your lovely review and kind words which we will share with the team. Best wishes.
What a great place, the room is lovely, big and very clean and bright. The staff are very friendly. The admin is a lovely lady, made mum feel very welcome and myself. I know I don't need to worry about my mum's welfare. I know she's in very capable hands. I know it's early days as mum only just moved in.
Thank-you so much for your lovely review and for choosing The Priory as your mum's new home. We are delighted that she is settling in so well and that you and the family are re-assured that she is safe and being well cared for. Best wishes.
The Priory is a great care home and well looked after and happy residents. The staff are very friendly and the management team are superb. The meals are great and excellent. Warm colours within the home rooms and all areas.
Thank you so much for your lovely review. We will share your kind comments with the team. Best wishes
This is our second visit to our elderly neighbour who has moved in since August. The home is spotless and the staff are amazing. Nothing is too much trouble. Thoroughly recommend this home to anyone with an elderly relative who needs a lovely place to live.
Thank you so much for your review and recommendation. We will pass on your compliments to the team. Best wishes.
Everything is excellent, would not have any bad things to say about the Priory Residential Home. All the staff are excellent with everybody. The staff have done really well looking after my mum in the care home and they are very welcoming when they let you in the door of the home.
Thank you so much for your lovely review. Best wishes to you, mum and the whole family.
My niece has been in the Priory since April 2023. The staff and care are excellent. Her health has been deteriorating rapidly in the last few months. The staff are amazing. Nothing is too much trouble.
Thank you very much for your review. It's great to hear that you are happy with the staff and the care at The Priory. We will share your kind comments with the team. Best wishes.
I've visited the resident 3 times since she was accepted into the home. Each time staff are polite and helpful. It is always tidy and clean and a nice atmosphere. Security is very well maintained and kept safe. It's a nice, friendly place to visit and she is very happy being there.
Would not hesitate to recommend it, everyone was very friendly and professional, Thank you.
Thank you very much for your review and recommendation. We are delighted that your mother-in-law enjoyed her stay! Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Priory Residential Home Ltd.
There are no upcoming events for Priory Residential Home Ltd.
Awards / Recognitions (22)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 16 Nov 2018Recipient: Priory Residential Home Ltd
- 31 Jul 2017Recipient: Priory Residential Home Ltd
Accreditations
There are no accreditations posted yet for Priory Residential Home Ltd.
Meet the Team (1)

"I have been at The Priory care home since 2019 and worked in the care industry since 2004.
We pride ourselves at The Priory on providing a home away from home environment for our residents and being one big happy family. I am very fortunate to work with a hugely dedicated and passionate team of staff who are all committed to providing the very best person-centred care for each and every one of our residents."
Frequently Asked Questions about Priory Residential Home Ltd
What types of Care is Priory Residential Home Ltd registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Priory Residential Home Ltd have?
There are 23 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Priory Residential Home Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Priory Residential Home Ltd to the centre of Romford?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Residential Home Ltd to verify any information. View our terms and conditions. Priory Residential Home Ltd has an Enhanced Service -more info.