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Riverview Lodge

Birchen Grove, Kingsbury, London NW9 8SE
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Riverview Lodge, London
Riverview Lodge, London
Riverview Lodge, London

Riverview Lodge, in the Kingsbury area of London, is well-equipped to achieve excellent residential and residential dementia care for 36 residents in en suite accommodation. The home is located next to a church and has a lovely view overlooking a stream from the well tended garden.

The home prides itself on providing a homely, safe environment and ensures residents and their families are at the centre of everything as are...  

Care Provided by Riverview Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,584 - £1,792N/A
Residential Dementia Care£1,687 - £1,934N/A

Contact Riverview Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Anne Fenlon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (36)

Riverview Lodge Reviews (52)

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9.9

Riverview Lodge has a Review Score of 9.9 (9.913) out of 10, based on 19 reviews in the last 2 years. Over all time Riverview Lodge has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from Melanie T (Daughter-in-law of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience

I absolutely love River View Lodge The staff are always very friendly and attentive. Ann and her team are very approchable and easy to talk to and their care is second to none, The home is always spotlessly clean and residents obviously very happy. I always get a phone call if there are any concerns which are usually small things

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking time to complete the lovely review, I will feedback to the teams. It is a pleasure to look after your mother-in-law . A big thank you for your continual support. We are always open to suggestions for improvement and welcome all feedback.

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Review from L S (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

Very happy with the care my dad got. Staff are excellent. Manager excellent. My dad is very settled and happy.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you so much for taking the time to leave such a wonderful 5 star review. We love having your father as part of our care home family. Your kind words means a lot to our entire team and inspire us to keep providing the best possible care. Thank you for your continued support.

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Review from A M (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

Caring. Friendly. Helpful.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete this review and for such a positive review. Thank you to for all your support you give to us at Riverview Lodge

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Review from Kelavati S (Resident / Service User) published on 9 September 2025 Submitted via Postal Card
Overall Experience

I love my room and the activities I enjoy doing the exercise sessions and bingo. I also enjoy live events organised by activities. The staff are friendly and supportive. I would prefer more variety in the evening meal.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for the lovely review and positive feedback . The chef will visit you to discuss your evening choices and additional options for you to choose from. Once again thank you for your time to complete the review.

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Review from Thomas M (Husband of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
My wife is a resident in Honrysuckle Unit since August 2023.
I visit daily and I am very pleased to witness the care and attention that the care staff provide.
I always feel welcome by the care staff, they are friendly and approachable.
They form me if they have any concerns.

My wife is well cared for in all aspects.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for a lovely review, it is much appreciated. You are so attentive to your wife visiting twice daily, and your wife really looks forward to your visits. You too are part of our family at Riverview Lodge allowing us to celebrate you big Birthday last month. Should you feel we can do anything else for your wife please come and speak to myself or the team.

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Review from S F (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience
The admin manager was lovely + helpful.
Lovely activities with the residents. All the team were so wonderful.

Place was very clean. Food was excellent.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete this lovely review. I shall feed back to the team with your lovely comments. I am pleased your father's stay was enjoyed at Riverview and you were happy with the team and the home.

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Review from Berney F (Sister of Resident) published on 1 May 2025 Submitted via Website
Overall Experience
My sister is cared for in Honeysuckle Unit.
The care staff are very attentive and genuinely care for my sister. On visits we have observed that care staff show interest in each individual resident.
We experience a welcoming and friendly atmosphere when we visit.
We feel reassured that my sister is well cared for. This means so much for family in coming to terms with the changes and loss of independence that Alzheimer's disease has caused for my lovely sister.

Thank you all so much.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete this lovely review. We appreciate it is a very big decision find a suitable home for your sister. Your sister has been at Riverview Lodge for almost two years now and has really settled in well. She looks forward to her visits from her family and it is...  

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Review from Jane E (Wife of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

The care and attention that my husband received was of an excellent standard. Highly recommend this facility.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete your review. It was our pleasure to look after your husband whilst you were away. I will share your positive response with the team.

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Review from A M (Son of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience
Very warm staff who actually care.
Very warm atmosphere.

Always clean and tidy.

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Review from Mary B (Daughter of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
My Mom was at Riverview Lodge for 20 months until her passing. I live overseas and visit every 3 months.

The staff were excellent with my Mom's care and helped her enjoy all the activities. They were also good with their communication with me.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for completing this review, particularly at this sad and difficult time. Your mum was a pleasure to look after and will be sadly missed by all at Riverview Lodge. We will miss your visits also, but please do drop in for a chat and a cup of tea when visiting the UK, you will always be part of the Riverview family. Once again thank you for taking the time to complete the review.

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Review from Julia P (Resident / Service User) published on 6 December 2024 Submitted via Postal Card
Overall Experience

It's a wonderful home. Lovely carers and excellent management and the activities are wonderful. I go on trips to the local garden centre and walks. Good food. I am happy here and I have no problems. The location of the home is good as well. The staff listens and gives me respect and we are like a family here.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for such a lovely review, we are happy to hear that you like living in our home and staff listen to you. I agree it is so nice to have the Garden centre close to our home and you have the opportunity of going there for afternoon tea and to look at the wonderful variety of plants. Good to...  

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Review from Y L (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

My Mother has been extremely well cared for at Riverview Lodge since the 1st of November 2022. When breaking her hip forced a decision to no longer live independently. Her room is very pleasant with a garden view and the regular sound of birdsong coming through the window. The carers and support staff are very good and they engage well with her in conversation as well as providing practical care. It has been wonderful that she has adjusted to calling Riverview 'her house' and 'goes home' to her room - a real tribute to the lovely atmosphere.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for your review. I am pleased you feel your Mother is well cared for and that you find our team very good. I will share your kind words with the team.

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Review from A R (Relative of Resident) published on 28 October 2024 Submitted via Website
Overall Experience

This is a wonderful care home where my loved one is exceptionally loved and looked after by all the staff here. I have total piece of mind that he is on the best care home and that he is always well looked after. It is clean, the meals are brilliant and the staff are wonderful. The manager is fantastic and does a great job, helpful, caring, and most importantly understanding.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for a lovely review; we were extremely pleased to read that you are happy with Riverview Lodge. I know your loved one is extremely happy at Riverview Lodge and has settled well into his new home and surroundings. The team ensures our residents feel special and want all to feel home from home. Once again thank you for your wonderful review.

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Review from V L (Daughter of Resident) published on 28 October 2024 Submitted via Website
Overall Experience

My dad is settling into Riverview really well and is very happy. He absolutely loves taking part in all the activities, especially dancing and singing. The weekly music therapy is excellent. Every single member of staff is friendly, compassionate, and caring towards Dad and us as a family. We know that Dad is getting the best care from the staff and is very well looked after, giving us peace of mind. Every time we visit the staff all make us feel at home and so welcome and ensure we are updated on how he is doing. The staff have taken the time to get to know Dad and ensure that they play on his strengths. Thank you so much for the wonderful home you provide.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for your wonderful review, which I will share with the team. We are delighted to see your dad settling into his new home and enjoying the activities and music therapy sessions. Dad has really taken to the environment and is interacting well with other residents and staff. Once again thank you for taking the time to complete this lovely review.

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Review from T D (Son-in-law of Resident) published on 15 October 2024 Submitted via Website
Overall Experience
My father-in-law joined Riverview Lodge in February 2024. And all I can say is, that his daughter and I cannot praise the home enough.
The staff are caring and treat him with respect.
Nothing is too much trouble.

And they keep us up to date with any problems.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for such a wonderful review. I will share this with the staff team. We do have a new activity colleague who has reviewed the activity programme, which is on display in your father-in-law's bedroom and on the main activity boards in each unit. Should you like something different, not offered, we would love to hear your feedback. Once again thank you for such a lovely review.

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Review from Paul K (Relative of Resident) published on 25 September 2024 Submitted via Postal Card
Overall Experience
The best, no contest!

No complaints.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

I am delighted to hear your uncle has settled in well at Riverview Lodge and we continue to be the best place for him to live. Your uncle interacts well with the residents and enjoys the keep fit sessions. Your uncle looks forward to your twice weekly visits to the community. Thank you again for such positive feedback.

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Review from N T (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card
Overall Experience

My mum has really settled in, is really happy being around people. The staff are wonderful, very kind.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete the review and we are delighted to find that Mum has settled in well. I will share the positive review with the staff members. Should you feel, we can do anything else to make your mum's stay better please do not hesitate to speak to the staff.

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Review from S M (Son of Resident) published on 24 September 2024 Submitted via Postal Card
Overall Experience

My mother has settled very happily at Riverview Lodge. She now sees it as "home". That is very good progress given this is the first experience she has of being cared for.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete this review. We are pleased you are happy with the care provided to Mum and that she has settled into her new home. Mum likes participating in the activities and has made friends with some of the other residents. Should you feel we could do anything better we are always open to suggestions. Once again thank you for the lovely review.

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Review from V M (Nephew of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience
My aunt is a resident. I am her nephew. I am able to say she looks well and seems content.

I have seen her after she has been returned from hospital after she had a chest infection.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking time to complete this review and your positive feedback. Your aunt is happy at Riverview and likes to spend time in the lounge interacting with staff and residents.

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Review from A F (Daughter of Resident) published on 5 January 2024 Submitted via Website
Overall Experience
The home really does make every effort to promote quality of life and personal choice for the residents. Mum was encouraged to join in social activities such as keep-fit and music sessions. The food is all home-cooked, the best quality and plentiful!
Sadly, Mum was at the home for less than two months. After a short hospital admission, the manager was more than willing to make the urgent arrangements needed for her to return from the hospital to Riverview Lodge for palliative care.
In her last week, the home allowed me to stay with her as much as I wanted. I was made to feel extraordinarily welcome.

During those last days, I experienced the amazing warmth, kindness and generosity of all the wonderful staff, from the cleaners to the carers and the manager. They took as much care of me as they did of Mum. It felt like being hugged in a warm blanket of kindness and love. I can't say more; it's just an oasis of love in Northwest London. Thank you, Riverview Lodge!

Reply from Manjit Laute, Home Manager at Riverview Lodge
Thank you for this lovely review and for recommending our home. Our staff team are always striving to give high standards of care, and this review is very encouraging for my team.

It is a shame your Mum was with us only for a short time; she touched everyone’s heart and was a lovely person. We are all going to miss her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 11 Dec 2025

    Congratulations to Riverview Lodge who were crowned 'Team of the Year' in MHA's 2025 OSCAR Awards! The team's ability to create a sense of community and family within the care...

  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

Upcoming Events

There are no upcoming events for Riverview Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Riverview Lodge.

Meet the Team (1)

Anne Fenlon
Anne FenlonJob Title:Home ManagerJoined: 2016

Anne is Riverview Lodge's compassionate and dedicated Home Manager.

Frequently Asked Questions about Riverview Lodge

What types of Care is Riverview Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riverview Lodge have?

There are 36 Single Rooms.

What are the Facilities & Services at Riverview Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Riverview Lodge to the centre of London?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverview Lodge to verify any information. View our terms and conditions. Riverview Lodge has an Enhanced Service -more info.