Riverview Lodge

Thank you.

The time came when home visits were no longer viable and Mum needed to move from the home she had lived in for 50 years. The stress of this major upheaval was well contained by the staff of Riverview Lodge who dispelled the anxieties we all felt. She was soon sitting in the lounge on a daily basis enjoying the company of other residents besides participating in the activities provided. I visited her every week and at each visit left feeling reassured she was in good hands, until her passing recently. So a big thank you from all her family to the staff at Riverview.

When we visited him he was always happy with his treatment.

Dad enjoyed his time at Riverview Lodge. We visited him every day and found the staff to be very helpful. They got to know Dad quickly and he was encouraged to join in activities. Riverview is a gem of a home and we will definitely book Dad in again for respite care.

As a health professional myself, I appreciated meaningful communication and interaction with the managers and other staff at Riverview Lodge in relation to my father's wellbeing. In addition, the relaxed but significant ethos of MHA was pleasant, and resonated with his personal Christian belief. There were also a number of activities each week for residents to enjoy and participate in as they wished. I would recommend this care home as it demonstrates a very good standard for service users.

'Very good people' is an understatement - we owe a debt of gratitude to the team at MHA.

All the staff were amazing and made my dad's last months comfortable and happy. He was so well cared for and Dad, though he could no longer be out of bed or feed himself due to his condition, was always content and calm. The care provided was excellent in every respect and staff so friendly and caring whenever I visited. The home is immaculately clean and decoration cheerful and bright. The other residents always seemed happy and there was always a lovely atmosphere with music being played. Dad being there gave me and my family so much comfort to know he was safe and being cared for.

My Dad was a resident at Riverview Lodge care home from December 2016 to December 2017. Sadly he passed away in January of this year. He received wonderful dedicated care from all the staff. Today I returned to visit a resident who was celebrating her 100th birthday. There was a big party for her with relatives, friends and residents all involved. The lounge was all decorated with streamers and balloons and the choice of food was wonderful. The staff all made sure it was a day to remember.

My husband always stays in a different care home whenever I travel and usually when I call him each day I have to prepare myself for him being dissatisfied or perhaps upset for some reason or other. This time at Riverview Lodge, it didn't happen (except for him being dissatisfied about the lumpy and cold mattress). Every time I called he was as happy and cheerful as he is at home. And each time he was concerned about something and I called the staff to tell them (he doesn't communicate well for himself), the staff jumped on the issue immediately and by the next time I would speak to him, he was happy again. It was such a relief for me! For both of us! I would definitely tell people to stay there except I want to make sure there's a bed for him the next time I need to travel. Thanks to everyone at Riverview Lodge. They all knew him and they all knew how to take care of him no matter who I spoke to.

Thank you all so much, Riverview Lodge.

Staff are extremely caring and welcoming not just to the residents but to the family and friends too. It was my great grandmother’s 100th birthday last month and they went all out to make it as special as possible and I have not seen my great Nan smile so much and we all had a wonderful time. All of the staff are fabulous and we know we can leave the home knowing that my great-grandmother will be looked after and will be treated well.

Our relative has been a resident of Riverview Lodge since April 2016. We have found staff caring, polite and supportive, they always make you feel very welcoming.

The staff are all very friendly and patient, I have full confidence that my mum is receiving the best level of care. The home itself is lovely, my mum's room is perfect for her needs and everything is very well kept.

Thank you from all our family.

My friend had already been diagnosed with cancer in advanced stages before he was admitted to Riverview Lodge care home, where he remained until his passing. Over the years I have had extensive experience of many different care homes, but never once have I encountered one like Riverview Lodge. On the surface, the care provided was efficient, professional, and caring. But there was a deeper level at which the staff – from the cleaners to the managers – seemed to make a spiritual connection with those who needed it. My friend was an atheist but this did not prevent him from having a deep and meaningful friendship with the chaplain in the last few weeks of his life. I experienced deep compassion and support expressed both towards myself and towards my friend, by many different members of staff. I took this as evidence of a very deep level of spirituality permeating the whole ethos of this wonderful home.

My father spent two weeks respite here this July, 2016. I am extremely happy with the service and the care that was provided for father. He enjoyed the food. He has returned home a different man, his confidence and self-esteem has been boosted. My family and I also enjoyed visiting him, the experience was very pleasant and friendly. The staff were helpful, supportive, very understanding and accommodating.

Warm friendly staff and kind, understanding management. One evening when visiting my relative looked peaceful and serene. There was a loving atmosphere in her room and it was clear she has been gently handled during her personal care. Before going to bed (also, her hair is always braided lovely). Thank you!