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- Riverview Lodge care home







Riverview Lodge, in the Kingsbury area of London, is well-equipped to achieve excellent residential and residential dementia care for 36 residents in en suite accommodation. The home is located next to a church and has a lovely view overlooking a stream from the well tended garden.
The home prides itself on providing a homely, safe environment and ensures residents and their families are at the centre of everything as are...
Care Provided by Riverview Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Riverview Lodge for full pricing details and T&Cs.
Contact Riverview Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Anne Fenlon (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Riverview Lodge Reviews (52)
Riverview Lodge has a Review Score of 9.9 (9.913) out of 10, based on 19 reviews in the last 2 years.
Over all time Riverview Lodge has 52 reviews.
On arrival, we were met by the deputy manager.
The staff and other residents were ever so welcoming and friendly and made Mum feel at ease. This was reassuring for myself and sister. During Mum's stay, she interacted with different activities, which was great and brought out her social skills.
We were both very pleased with the overall care that Mum received at Riverview Lodge.
Thank you.
Thank you for this lovely review and for recommending our home. I will share this with my staff team, as it is much appreciated.
This was our second visit to Riverview Lodge. Firstly, let me compliment the staff for their attentiveness and friendly attitude. This care/residential home provided a supportive and nurturing atmosphere, ensuring my mother felt safe and cared for while I took a well deserved break. The only negative is the lengthy assessment, which could have been made shorter if the original assessment taken a few months back was made available. However, in conclusion a health check is imperative and overall I was satisfied with the services provided.
Thank you for reviewing our care home, and thank you for complimenting our staff for their attentiveness and friendly attitude. We ensure a robust assessment is carried out and kept up to date to help us capture detailed information, which helps us to understand the needs of your loved ones, therefore enhancing our high standard care.
I would like to give my sincere thank you to every member of staff from the manager to care workers, cooks, and cleaners who have worked hard together as a family. My mum is very happy and they made her feel at home. All my family are so proud of choosing MHA Riverview Lodge.
Thank you for recommending our home with this lovely review, it is much appreciated. I am going to share this with my team, they always strive to be better each day and make our residents feel at home.
Riverview Lodge is a very friendly place, they try very hard to make the residents feel comfortable. The staff are good and I will recommend this home to anyone and everyone. The team are very friendly here and my mother-in-law is happy.
Thank you for your lovely recommendation for our care home. I will share your review with my staff team who are always willing to go the extra mile to make our residents feel at home in a caring and loving atmosphere.
Our children and my siblings also confirmed that when they visited him, which was often, they found him to be in good spirits.
I would not hesitate to use this service again.
Thank you for recommending our home, I will share your lovely review with my staff team who are always caring and willing to go extra mile to make our residents' stay pleasant and memorable.
The manager of the service is helpful and always attentive to what meets the needs of the residents and the home.
Thank you for your lovely review of our home, it is very encouraging for my staff team. I will share your review with all my staff team who are always striving to do better.
All staff from the manager, deputy manager, nurses and care assistants were kind and helpful. Some problems with the provision of medication but this was sorted out. There appears to be no provision for activity at this home (I think the member of staff responsibly had left) Staff were willing to walk mum to the garden and to help mum phone home.
Some staff are dedicated and committed, while others are pretty unhelpful and do not respond to caring needs. Also, lack of staffing and agency staff used. Grounds are delightful, which attracted us to the home. Laundry can be a muddle.
She wasn't the easiest of people but the carers were very patient with her and looked after her lovingly.
She always said that it was as near to being in her own home as she could get and especially liked the home-cooked food.
Whilst the family and staff tried to encourage her to join in activities she preferred to stay in her room but the carers checked up on her regularly to check that she was alright.
Her passing was very peaceful and the staff were with her until a family member could arrive.
In the years she was there we got to know some of the staff really well as there is a low turnover which I feel shows how the MHA look after their staff as well as the residents.
Thank you for your positive feedback regarding the care of your mum at Riverview Lodge over the last eight years. I am glad that we were able to support your mother and that she particularly enjoyed the home-cooked food. Regarding the staff, it is true that the turnover is very low, and this is...
My beloved mum was a resident of Riverview Lodge for just over seven years. All the staff and carers treated her with respect and love. She kept her dignity. Everyone gave her the best care she could have been given and I am so grateful for that. All were very attentive to her and although I visited mum regularly, they kept in regular touch with me by phone. I couldn't have asked for better care. My heartfelt thanks to all at Riverview Lodge which will always have a special place in my heart.
Thank you for your wonderful feedback regarding the care of your mum at Riverview Lodge over the last seven years. It was a pleasure to support your mum. It is so lovely for the staff to receive positive comments regarding the care we provide. I am glad we have made a difference and to hear that we have a special place in your heart. That means so much.
Riverview Care Home is one of the best I have seen so far. The staff are professional in how they look after the residents yet friendly at the same time. Having worked as a nurse and a social worker from my observation the residents are cared for well and are treated with respect and dignity. I would not hesitate in recommending Riverview Care Home to anyone who wishes to send their loved ones there. Thank you all for the care you do for my mum.
Thank you for your lovely review of our care home. I will share this with my team and they are all looking forward to celebrating your mum's 101 years of her life soon.
Our mother spent just three weeks of respite here at the Riverview Lodge from the end of August-September 2021. She settled very quickly and the staff made every effort to make her feel at home. My brother and I were very touched by the kindness and care given to our mother who has progressive dementia. The staff and the carers were helpful, supportive, very understanding and accommodating - the atmosphere in the home is happy and cheerful, and calm and peaceful when needed. The care was everything we hoped for and also made us feel very welcome, and our mother has returned home a different person, her confidence and self-esteem has been boosted by her short stay. Thank you.
Thank you very much for appreciating the love and care given to your mum. I will share your appreciation with my staff team who go the extra mile to make our residents feel at home and enjoy their stay with us.
Our mum has been in Riverview Lodge since June 2019 and she thinks the Lodge is her home now. She appears to be settled nicely. She has a lovely room overlooking the garden and is always kept clean. Staff are friendly, welcoming and usually available to discuss any issues I may have in regards to mum’s health or needs. Mum was admitted to the hospital during the pandemic and we had very limited contact. When mum was released from the hospital we had no idea of mum conditioned. She was not being able to speak, hold a cup of water and feed herself. She came out of the hospital with bedsores. The senior care assistant and the manager were brilliant. The manager and senior care assistance took control of the situation; co-ordinate with the GP, arranging for a suitable bed as she is bedridden. Through the care and compassion, the manager, senior care assistant and the team has provided to mum. She is now able to feed herself and is content and cheerful. The team is our extended family.
Thank you very much for your review. I am delighted that you find our staff friendly and welcoming. I will share your appreciation with my staff team who go the extra mile to make our residents feel at home and enjoy their stay with us.
The team at Riverview are brilliant and remained largely unchanged during our father’s time there. This meant he was cared for by people who knew him well and he knew them. The immense challenges posed by the pandemic were met with courage and resilience from the staff who never wavered in their love and compassion for those they care for - the result of their skill and strength as individuals and as a team. During his last days, they found a way for us to be with him that was also safe for the home, which we are eternally grateful for, as was he.
Thank you for your review and your kind words. I will pass on your feedback to the staff team.
The staff were an extension of her family, and she held them in high regard. Although my grandmother had dementia, I believe that she felt safe, cared for and listened to. Every time we visited, she was well dressed and was well-groomed as she always took great pride in her appearance, this would have been very important to her. The premises are neat and tidy, and the staff often had events for the residents to keep them entertained and engaged.
My family are grateful to the manager and her lovely team for everything they did to keep my grandmother comfortable in the last few years of her life.
Thank you for your lovely compliment about the home and the staff. I will share this with my staff team; your grandma will be missed by us all.
Thank you.
The time came when home visits were no longer viable and Mum needed to move from the home she had lived in for 50 years. The stress of this major upheaval was well contained by the staff of Riverview Lodge who dispelled the anxieties we all felt. She was soon sitting in the lounge on a daily basis enjoying the company of other residents besides participating in the activities provided. I visited her every week and at each visit left feeling reassured she was in good hands, until her passing recently. So a big thank you from all her family to the staff at Riverview.
Thank you very much for your appreciation of the staff and the care at Riverview Lodge. I would share this with my team.
They worked well with my grandfather and the family to support his independence and mobility.
The management team kept the family up to date on a daily basis about my grandfather's well-being.
When we visited him he was always happy with his treatment.
Thank you for your very positive review. It was a great pleasure to look after your Grandfather. I will share your positive review with my staff team.
Dad enjoyed his time at Riverview Lodge. We visited him every day and found the staff to be very helpful. They got to know Dad quickly and he was encouraged to join in activities. Riverview is a gem of a home and we will definitely book Dad in again for respite care.
Thank you so much for the excellent feedback and recommending our home. I will share this with my team. All staff work with MHA values to provide a high standard of care and positive feedback encourages them to keep providing quality care to all our residents.
We look forward to your Dad being with us again soon.
As a health professional myself, I appreciated meaningful communication and interaction with the managers and other staff at Riverview Lodge in relation to my father's wellbeing. In addition, the relaxed but significant ethos of MHA was pleasant, and resonated with his personal Christian belief. There were also a number of activities each week for residents to enjoy and participate in as they wished. I would recommend this care home as it demonstrates a very good standard for service users.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 11 Dec 2025
Congratulations to Riverview Lodge who were crowned 'Team of the Year' in MHA's 2025 OSCAR Awards! The team's ability to create a sense of community and family within the care...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Riverview Lodge.
Meet the Team (1)

Anne is Riverview Lodge's compassionate and dedicated Home Manager.
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