The Spinney Care Home

My mother visits The Spinney Care Home twice a week and stays for the day. This is a transitional phase during which she can become accustomed to live in the home as before too long she will require to become a resident. The staff of The Spinney Care Home have gone out of their way to make this successful. They are welcoming and kind and have helped to make the experience a resounding success. The excellent quality of food and the entertainment ensure that my mother always comes to the home feeling happy.

The Spinney is warm, welcoming and caring. The staff make a great effort to get to know the residents and care for them as individuals. They make every effort to enhance their lives with things they enjoy as well as caring for their basic needs.

The staff do their utmost to ensure that all the residents are comfortable and happy. Each residents idiosyncrasies are catered for in a thoughtful way. The place is clean and well looked after and there is a lovely atmosphere in general - plus there is plenty of entertainment for residents.

Quality and attentiveness of the staff are generally excellent. I have huge confidence in the professionalism of the senior staff and this reflects on the attitude and levels of care from the junior members. Staffing levels can drop at weekends which occasionally impacts on the consistency of care. Quality and cleanliness of the home is excellent. No hesitation in recommending the home to others.

My husband needed respite care whilst I had an operation. He suffers from dementia and was very agitated at being separated from me. He received good care and attention and his family visitors were given good access and consideration. We felt there was rather a lack of activities although our visits were not regular. His medical care was very well observed and we would certainly be glad to use The Spinney should we need to in the future.

The care received by mum has been exceptional - the staff are extremely helpful and they treat mum with dignity, courtesy and respect.
All of us in the family are very grateful for all they are doing with mum to provide a good quality of care.

My aunt arrived as a client/patient in 2007. Her sister had been a resident here and always said that should she ever need to go into care, The Spinney was where she wanted to come. I have been visiting her since her admission on a regular basis and I am extremely touched to see how much the staff seem to generously care for her and look after her. I am totally reliant on The Spinney staff to support and look after her as a family would do. I am not disappointed they are wonderful!

All staff are very kind and supportive.

My mother has been at The Spinney Care Home for over 8 years. During this time her condition has deteriorated and she is now bed bound. I find the care she receives to be first class by all the carers. The home always keep me informed if there is anything wrong with my mother. I cannot fault the place at all. Everything excellent.

We brought mum to The Spinney approx 2 ½ years ago as she had struggled to settle in her previous home. We found that at The Spinney the managers and staff were experienced, knowledgeable, caring and flexible. We were able to add home furnishings to her room and the staff were willing to do whatever it takes to help. Mum can be erratic at times, sleeping during the day and up at night, yet the management and staff have been flexible with her mealtimes and general care. We are very happy with the care she gets.

My mother has been at The Spinney for the last four months and I have always found her to be treated with patience, kindness and consideration by both carers and the office staff.

All the staff and carers have been very kind, helpful and patient in helping my stepmother adapt to a new way of life. For three years she had been used to one to one care in her own home. She came to The Spinney on October 2nd. She is now beginning to settle in and enjoy having more people around.

My sister and I are extremely satisfied and grateful for, the care and attention which she receives at The Spinney. Standards and quality of care are excellent across the board. It is the greatest relief to me, as a carer, to know that her care is assured and offered in such a positive atmosphere and so professional. Relationships with the staff are personal and extremely positive and I have total confidence with the management and that my concerns would always be taken seriously. It is such a hard thing when our loved ones age or get unwell and the kind of care Spinney has offered my sister is exactly what she and I have needed and makes us both feel confident again.

Very good carers and management who look after my father in a caring professional and loving manner.