The Spinney Care Home

The location is peaceful & quiet being opposite a golf course & a forest with only very limited neighbour traffic. The building is modern well maintained & spotlessly clean. The staff are delightful, friendly & professional. No temporary staff. The activities are first-class & imaginative. Also, several interesting varied excursions are made each week out of the home to maintain interest & avoid “cabin fever”. Food is tasty healthy & varied. A very positive & happy ambience radiates from the Spinney. Thank you from a grateful son.

My mother has been a resident since June 2023 and the staff are constantly working to ensure that the residents have everything they need to make their life in The Spinney Care Home a real home. The activities each week are varied and when there is any "special" date (birthdays, bank holidays etc.) the building and public areas are decorated appropriately, with activities and parties to match; friends and family are actively encouraged to come and join in. My mother particularly enjoyed the Christmas party; a glass of "bubbles" and the singer that was booked was superb, mixing songs from residents' youth with some more popular songs from the 60s, 70s and 80s. The afternoon tea laid on by the chef was properly celebratory - poached salmon and homemade sausage rolls were outstanding. On Christmas Eve, all the residents received a present from Santa and many of the staff gave personal cards out too. This is the most relaxed I have seen Mum for a long time.

My godmother was reluctant to leave her lifelong home but has been very happy at The Spinney. She has been well cared for by staff, made friends with other residents and enjoyed the activities and visits. She especially loves the garden and being able to watch the wildlife from her window. It's lovely that there is a hair salon onsite and the weekly GP visits are very reassuring.

Every thing about The Spinney is wonderful. They have had such a lovely December. Christmas Carols, making decorations, a choir of school children and even real reindeers coming to visit. All the staff seem happy to be working there. My mum seems ten years younger since she has been living there.

Nothing is too much trouble from the staff and carers at The Spinney. As soon as you walk in and sign in there's always a warm welcome in the foyer and staff are aware where your relative is in the home. They provide activities, entertainers and outings on their daily routine. They go out of their way to to fulfil resident special requests whether it's an outing or doing something in the home.

She has been taken out on visits and is enjoying her life here.

Regards and best wishes.

It gives us such comfort to know that she really does have the best care possible.

My mother looks healthier now she is in The Spinney Care Home and loves all the staff. She also feels cared for and has more social life and activities than she had before, including days out. She loves the ground floor layout and the garden. There are lots of little details in the home that make it a nice place to live. The staff seem to be genuinely nice and kind and patient even when bombarded by lots of people with dementia at once. My mum does complain sometimes but these complaints are about things that would happen with anyone with dementia such as the loss of freedom and the false belief that she is perfectly capable of washing her clothes and does not need someone doing it for her. But she does not want to live anywhere else and feels safe at the Spinney.

Her needs are always met with dignity and careful consideration and as her journey with dementia has progressed, we couldn't ask for anything more than the individual care and understanding of the staff. We will be forever grateful.

The only frustration we have had has been with the finance department when we were told we had not paid for a period of time when we had done so, it turned out that they sent the email to the wrong person! This was nothing to do with the every day running of The Spinney and the care that Mum receives, however.

Thank you to all the staff at The Spinney.

Fantastic home for my Great Aunt who has complete mental capabilities but needs the extra physical assistance. The home really focuses on the individual residents needs including, everything from physical to social needs the variety of activities and food menus is very extensive and varied. My aunt wanted to go into a home but was nervous initially understandably, within days she had completely settled in and very happy and this was due to the care home fully addressing any concerns my Great Aunt had. I visit the home regularly and am always welcomed and my Aunt is always very happy. Would thoroughly recommend this home. We looked at others homes locally who were also good. We agreed on The Spinney Care Home and are very happy with the decision and overall my Great Aunt is extremely happy there.

Wonderful place to live, always treated with kindness, understanding and respect. Staff always go the extra mile to make things ok for residents. Cannot find anything to complain about. The manager is always on hand and willing to discuss any questions. The entertainment programme is unbelievable and varied, something for everyone.

Visits are a real pleasure and the staff are very kind. Mum has particularly enjoyed the animal visits and musical entertainment and is a huge fan of the resident cat, Ruby.

The Spinney has been a godsend for my family. We know that our dad is cared for to a high standard. From the moment we walked in, we knew it was the place for him. Every member of staff and resident said hello and made us very welcome. They continue to care for him as if he was one of the family. Nothing is too much trouble. Would have no hesitation in recommending The Spinney as a care home.

My mother could not be better looked after - she now needs a lot of care as she is often in bed, but I can see that her needs are anticipated and her programme of care is thoughtful and structured. The carers are cheery and affectionate with her and I can see that she trusts them and is as responsive as her condition allows. Communication with me is good and any concerns I have are dealt with.

The staff are kind, caring and wonderfully patient.

Couldn't praise the staff at The Spinney Care Home high enough for the level of real care they give to mum. They are always cheerful and will do anything for her. We are truly grateful we found The Spinney for our mum.

Overall experience is of caring staff and management, with a happy family atmosphere at all times. I would always recommend the Spinney Care Home if you're looking for residential care for a loved one, knowing they would be in safe hands.