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The Spinney Care Home

21 Forest View, Chingford, London E4 7AU
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Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)
The Spinney Care Home, London
She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)
The Spinney Care Home, London
I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)
The Spinney Care Home, London

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion.

With a focus on making life meaningful every day, residents enjoy a holistic, varied schedule of activities and events designed to promote their health and wellbeing. These include music and movement sessions, arts and crafts, as well as live performances, themed parties, animal therapy and minibus excursions to local places of interest.

The Spinney is...  

Care Provided by The Spinney Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A

Contact The Spinney Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Wright(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Residents' visitors are always welcome. There are no restrictions around visiting times/days.

Parking

  • There is limited on-site parking, however, parking is free and plentiful on Forest View.

The Spinney Care Home Reviews (74)

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9.7

The Spinney Care Home has a Review Score of 9.7 (9.652) out of 10, based on 17 reviews in the last 2 years. Over all time The Spinney Care Home has 74 reviews.

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Review from Elizabeth W (Daughter of Resident) published on 10 January 2024 Submitted via Website
Overall Experience

Every thing about The Spinney is wonderful. They have had such a lovely December. Christmas Carols, making decorations, a choir of school children and even real reindeers coming to visit. All the staff seem happy to be working there. My mum seems ten years younger since she has been living there.

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Review from Elizabeth K (Daughter of Resident) published on 3 January 2024 Submitted via Website
Overall Experience

Nothing is too much trouble from the staff and carers at The Spinney. As soon as you walk in and sign in there's always a warm welcome in the foyer and staff are aware where your relative is in the home. They provide activities, entertainers and outings on their daily routine. They go out of their way to to fulfil resident special requests whether it's an outing or doing something in the home.

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Review from Jackie G (Niece of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
My aunt is eating, drinking and walking so much better. She has a bath and is encouraged to join in activities and make friends.

She has been taken out on visits and is enjoying her life here.

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Review from Mark R (Son of Resident) published on 25 August 2023 Submitted via Website
Overall Experience
Our review doesn’t just cover August 2023, it starts from May 2023, and is going on to this date.
From being put in a situation regarding my health, where that caring for Mum now is too much of a struggle and being strongly recommended The Spinney by my cousin whose mother-in-law was in here for I think about 5 and a half to nearly 6 years or thereabouts but sadly who has recently passed away, she suggested we go and have a look, we were always apprehensive thinking about this type of environment, but I must say from our first initial visit, and Mum actually becoming a resident I have found the staff always helpful friendly, on hand, and are a pleasure to deal with,
and although Mum is quite a private person and tends to like to be on her own a lot of the time I would like to say she is being made welcome and encouraged to join in but not in a forceful way.
Many thanks to The Spinney and the team.

Regards and best wishes.

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Review from Cathy B (Daughter-in-law of Resident) published on 24 August 2023 Submitted via Website
Overall Experience
I have only ever seen respect and kindness shown in this wonderful home for my mother-in-law led by a management team who I and our extended family have absolute faith in.

It gives us such comfort to know that she really does have the best care possible.

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Review from Carol R (Daughter of Resident) published on 24 August 2023 Submitted via Website
Overall Experience

My mother looks healthier now she is in The Spinney Care Home and loves all the staff. She also feels cared for and has more social life and activities than she had before, including days out. She loves the ground floor layout and the garden. There are lots of little details in the home that make it a nice place to live. The staff seem to be genuinely nice and kind and patient even when bombarded by lots of people with dementia at once. My mum does complain sometimes but these complaints are about things that would happen with anyone with dementia such as the loss of freedom and the false belief that she is perfectly capable of washing her clothes and does not need someone doing it for her. But she does not want to live anywhere else and feels safe at the Spinney.

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Review from Barbara M (Daughter of Resident) published on 2 May 2023 Submitted via Website
Overall Experience
From the time my mum moved into The Spinney, we have been so happy with her care. It is a huge weight off of our shoulders, knowing how well she has been looked after and loved.

Her needs are always met with dignity and careful consideration and as her journey with dementia has progressed, we couldn't ask for anything more than the individual care and understanding of the staff. We will be forever grateful.

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Review from Liz F (Daughter of Resident) published on 1 May 2023 Submitted via Website
Overall Experience
We have always found the staff to be kind, thoughtful and caring towards our mum. Her room is warm and clean and she seems happy with the food.
We get a weekly notice on activities and Mum occasionally goes to these I understand.
Having her hair done makes Mum feel good, so it is great she can have this done occasionally.

The only frustration we have had has been with the finance department when we were told we had not paid for a period of time when we had done so, it turned out that they sent the email to the wrong person! This was nothing to do with the every day running of The Spinney and the care that Mum receives, however.

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Review from H B (Daughter-in-law of Resident) published on 28 April 2023 Submitted via Website
Overall Experience
My mother-in-law became very poorly. The Spinney Care Home reacted very quickly and we were informed just as quickly.
She has since returned from the hospital and the care she is getting is above and beyond.

Thank you to all the staff at The Spinney.

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Review from P H (Great-Nephew of Resident) published on 24 April 2023 Submitted via Website
Overall Experience

Fantastic home for my Great Aunt who has complete mental capabilities but needs the extra physical assistance. The home really focuses on the individual residents needs including, everything from physical to social needs the variety of activities and food menus is very extensive and varied. My aunt wanted to go into a home but was nervous initially understandably, within days she had completely settled in and very happy and this was due to the care home fully addressing any concerns my Great Aunt had. I visit the home regularly and am always welcomed and my Aunt is always very happy. Would thoroughly recommend this home. We looked at others homes locally who were also good. We agreed on The Spinney Care Home and are very happy with the decision and overall my Great Aunt is extremely happy there.

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Review from Maureen S (Wife of Resident) published on 6 January 2023 Submitted via Website
Overall Experience

Wonderful place to live, always treated with kindness, understanding and respect. Staff always go the extra mile to make things ok for residents. Cannot find anything to complain about. The manager is always on hand and willing to discuss any questions. The entertainment programme is unbelievable and varied, something for everyone.

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Review from R T (Daughter of Resident) published on 22 December 2022 Submitted via Website
Overall Experience
We couldn't be happier with Mum's care. When she was unwell and had a fall, the communication between The Spinney Care Home, the GP and the paramedics was very good and I felt fully informed and reassured that Mum was in the best hands. The ambulance staff told me they were very impressed with how caring and calm the environment was. Their exact words were, 'All care homes are not like this'.

Visits are a real pleasure and the staff are very kind. Mum has particularly enjoyed the animal visits and musical entertainment and is a huge fan of the resident cat, Ruby.

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Review from Nicole S (Daughter of Resident) published on 21 December 2022 Submitted via Website
Overall Experience

The Spinney has been a godsend for my family. We know that our dad is cared for to a high standard. From the moment we walked in, we knew it was the place for him. Every member of staff and resident said hello and made us very welcome. They continue to care for him as if he was one of the family. Nothing is too much trouble. Would have no hesitation in recommending The Spinney as a care home.

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Review from Rossana H (Daughter of Resident) published on 20 December 2022 Submitted via Website
Overall Experience

My mother could not be better looked after - she now needs a lot of care as she is often in bed, but I can see that her needs are anticipated and her programme of care is thoughtful and structured. The carers are cheery and affectionate with her and I can see that she trusts them and is as responsive as her condition allows. Communication with me is good and any concerns I have are dealt with.

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Review from Margaret R (Resident / Service User) published on 20 December 2022 Submitted via Postal Card
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The staff are kind, caring and wonderfully patient.

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Review from R D (Daughter of Resident) published on 16 December 2022 Submitted via Website
Overall Experience

Couldn't praise the staff at The Spinney Care Home high enough for the level of real care they give to mum. They are always cheerful and will do anything for her. We are truly grateful we found The Spinney for our mum.

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Review from S T (Daughter of Resident) published on 16 December 2022 Submitted via Website
Overall Experience

Overall experience is of caring staff and management, with a happy family atmosphere at all times. I would always recommend the Spinney Care Home if you're looking for residential care for a loved one, knowing they would be in safe hands.

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Review from C E (Son of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

I am so happy that the staff at The Spinney care. My Mum has been there for nearly a year and she’s wonderfully looked after. Good food, lovely room and staff that go above and beyond, making friends and really caring. Management is great too, with excellent communication via email and phone. Liaison between us and the Doctors is very good and facilitates any tests that are needed. During Covid, they have maintained a tight ship and kept limited visiting well controlled.

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Review from P F (Son of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

Very friendly to residents, good level of care and did a great job during covid. Dad is very happy there and I feel confident he will be looked after. The staff work very hard and seem happy in their work.

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Review from Graham P (Son-in-law of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

My mother in law moved into The Spinney Care Home in April 2022 and has received excellent care from all the staff. Every effort has been made by the staff to make her feel at home and she has settled in very quickly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (2)

News
  • 15 May 2026

    Residents at a care home in Chingford are embracing a new hip hop exercise class that helps to improve their mobility, strength, and coordination. Located on Forest View in Chingford,...

  • 22 Dec 2025

    Doris Griffiths, aged 101, felt quite the celebrity as she turned on the Christmas lights at the Chingford care home where she has been a resident for six years. Doris,...

  • 14 Oct 2025

    An aeroplane-themed celebration was the only way to go for model aircraft fan and former RAF serviceman, Ken Marsh, to mark his 100th birthday. A resident at The Spinney Care...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Carebase
  • 31 Jan 2025Recipient: Carebase
  • 31 Jan 2024Recipient: Carebase

Accreditations

There are no accreditations posted yet for The Spinney Care Home.

Meet the Team (1)

Lisa Wright
Lisa WrightJob Title:Home ManagerJoined: 2024

Over 13 years ago, Lisa was interviewed on a Radio 4 programme, designed to show people the potential of being able to build a rewarding career in the care sector.

Shortly after, she joined a care home as a carer and never looked back.

Since then, Lisa has gained a wealth of experience in care homes, whilst also spending time in a nursing care home setting building valuable skills and knowledge. However, her passion has always been for residential care and supporting people to build and retain as much independence as possible.

In 2018 she joined our Spinney family as a senior carer before being promoted to our deputy manager in 2021.

Mum to Kayleigh, and Nan to granddaughter Ella, Lisa is married to her husband David and together they enjoy frequent walks in the Essex countryside, and city breaks exploring different cultures and cuisines. She also loves fresh flowers and enjoys brightening her home with her creative arrangements.

Speaking about The Spinney Lisa said: “The Spinney is my second home and I love spending time with our amazing residents, their loved ones and our dedicated team. There is nothing more fulfilling to me than knowing we are making a positive difference to the lives of each person we support and care for and I’ll be forever grateful I was introduced to the care sector all of those years ago – managing our home is truly an honour.”

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