
Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion.
With a focus on making life meaningful every day, residents enjoy a holistic, varied schedule of activities and events designed to promote their health and wellbeing. These include music and movement sessions, arts and crafts, as well as live performances, themed parties, animal therapy and minibus excursions to local places of interest.
The Spinney is...
Care Provided by The Spinney Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Spinney Care Home for full pricing details and T&Cs.
Contact The Spinney Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Lisa Wright(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Residents' visitors are always welcome. There are no restrictions around visiting times/days.
Parking
- There is limited on-site parking, however, parking is free and plentiful on Forest View.
The Spinney Care Home Reviews (74)
The Spinney Care Home has a Review Score of 9.7 (9.652) out of 10, based on 17 reviews in the last 2 years.
Over all time The Spinney Care Home has 74 reviews.
Every thing about The Spinney is wonderful. They have had such a lovely December. Christmas Carols, making decorations, a choir of school children and even real reindeers coming to visit. All the staff seem happy to be working there. My mum seems ten years younger since she has been living there.
Nothing is too much trouble from the staff and carers at The Spinney. As soon as you walk in and sign in there's always a warm welcome in the foyer and staff are aware where your relative is in the home. They provide activities, entertainers and outings on their daily routine. They go out of their way to to fulfil resident special requests whether it's an outing or doing something in the home.
She has been taken out on visits and is enjoying her life here.
From being put in a situation regarding my health, where that caring for Mum now is too much of a struggle and being strongly recommended The Spinney by my cousin whose mother-in-law was in here for I think about 5 and a half to nearly 6 years or thereabouts but sadly who has recently passed away, she suggested we go and have a look, we were always apprehensive thinking about this type of environment, but I must say from our first initial visit, and Mum actually becoming a resident I have found the staff always helpful friendly, on hand, and are a pleasure to deal with,
and although Mum is quite a private person and tends to like to be on her own a lot of the time I would like to say she is being made welcome and encouraged to join in but not in a forceful way.
Many thanks to The Spinney and the team.
Regards and best wishes.
It gives us such comfort to know that she really does have the best care possible.
My mother looks healthier now she is in The Spinney Care Home and loves all the staff. She also feels cared for and has more social life and activities than she had before, including days out. She loves the ground floor layout and the garden. There are lots of little details in the home that make it a nice place to live. The staff seem to be genuinely nice and kind and patient even when bombarded by lots of people with dementia at once. My mum does complain sometimes but these complaints are about things that would happen with anyone with dementia such as the loss of freedom and the false belief that she is perfectly capable of washing her clothes and does not need someone doing it for her. But she does not want to live anywhere else and feels safe at the Spinney.
Her needs are always met with dignity and careful consideration and as her journey with dementia has progressed, we couldn't ask for anything more than the individual care and understanding of the staff. We will be forever grateful.
We get a weekly notice on activities and Mum occasionally goes to these I understand.
Having her hair done makes Mum feel good, so it is great she can have this done occasionally.
The only frustration we have had has been with the finance department when we were told we had not paid for a period of time when we had done so, it turned out that they sent the email to the wrong person! This was nothing to do with the every day running of The Spinney and the care that Mum receives, however.
She has since returned from the hospital and the care she is getting is above and beyond.
Thank you to all the staff at The Spinney.
Fantastic home for my Great Aunt who has complete mental capabilities but needs the extra physical assistance. The home really focuses on the individual residents needs including, everything from physical to social needs the variety of activities and food menus is very extensive and varied. My aunt wanted to go into a home but was nervous initially understandably, within days she had completely settled in and very happy and this was due to the care home fully addressing any concerns my Great Aunt had. I visit the home regularly and am always welcomed and my Aunt is always very happy. Would thoroughly recommend this home. We looked at others homes locally who were also good. We agreed on The Spinney Care Home and are very happy with the decision and overall my Great Aunt is extremely happy there.
Wonderful place to live, always treated with kindness, understanding and respect. Staff always go the extra mile to make things ok for residents. Cannot find anything to complain about. The manager is always on hand and willing to discuss any questions. The entertainment programme is unbelievable and varied, something for everyone.
Visits are a real pleasure and the staff are very kind. Mum has particularly enjoyed the animal visits and musical entertainment and is a huge fan of the resident cat, Ruby.
The Spinney has been a godsend for my family. We know that our dad is cared for to a high standard. From the moment we walked in, we knew it was the place for him. Every member of staff and resident said hello and made us very welcome. They continue to care for him as if he was one of the family. Nothing is too much trouble. Would have no hesitation in recommending The Spinney as a care home.
My mother could not be better looked after - she now needs a lot of care as she is often in bed, but I can see that her needs are anticipated and her programme of care is thoughtful and structured. The carers are cheery and affectionate with her and I can see that she trusts them and is as responsive as her condition allows. Communication with me is good and any concerns I have are dealt with.
The staff are kind, caring and wonderfully patient.
Couldn't praise the staff at The Spinney Care Home high enough for the level of real care they give to mum. They are always cheerful and will do anything for her. We are truly grateful we found The Spinney for our mum.
Overall experience is of caring staff and management, with a happy family atmosphere at all times. I would always recommend the Spinney Care Home if you're looking for residential care for a loved one, knowing they would be in safe hands.
I am so happy that the staff at The Spinney care. My Mum has been there for nearly a year and she’s wonderfully looked after. Good food, lovely room and staff that go above and beyond, making friends and really caring. Management is great too, with excellent communication via email and phone. Liaison between us and the Doctors is very good and facilitates any tests that are needed. During Covid, they have maintained a tight ship and kept limited visiting well controlled.
Very friendly to residents, good level of care and did a great job during covid. Dad is very happy there and I feel confident he will be looked after. The staff work very hard and seem happy in their work.
My mother in law moved into The Spinney Care Home in April 2022 and has received excellent care from all the staff. Every effort has been made by the staff to make her feel at home and she has settled in very quickly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (2)
- 15 May 2026
Residents at a care home in Chingford are embracing a new hip hop exercise class that helps to improve their mobility, strength, and coordination. Located on Forest View in Chingford,...
- 22 Dec 2025
Doris Griffiths, aged 101, felt quite the celebrity as she turned on the Christmas lights at the Chingford care home where she has been a resident for six years. Doris,...
- 14 Oct 2025
An aeroplane-themed celebration was the only way to go for model aircraft fan and former RAF serviceman, Ken Marsh, to mark his 100th birthday. A resident at The Spinney Care...
- 10 Aug 2026Organiser: The Spinney Care Home
- 13 Aug 2026Organiser: The Spinney Care Home
Accreditations
There are no accreditations posted yet for The Spinney Care Home.
Meet the Team (1)

Over 13 years ago, Lisa was interviewed on a Radio 4 programme, designed to show people the potential of being able to build a rewarding career in the care sector.
Shortly after, she joined a care home as a carer and never looked back.
Since then, Lisa has gained a wealth of experience in care homes, whilst also spending time in a nursing care home setting building valuable skills and knowledge. However, her passion has always been for residential care and supporting people to build and retain as much independence as possible.
In 2018 she joined our Spinney family as a senior carer before being promoted to our deputy manager in 2021.
Mum to Kayleigh, and Nan to granddaughter Ella, Lisa is married to her husband David and together they enjoy frequent walks in the Essex countryside, and city breaks exploring different cultures and cuisines. She also loves fresh flowers and enjoys brightening her home with her creative arrangements.
Speaking about The Spinney Lisa said: “The Spinney is my second home and I love spending time with our amazing residents, their loved ones and our dedicated team. There is nothing more fulfilling to me than knowing we are making a positive difference to the lives of each person we support and care for and I’ll be forever grateful I was introduced to the care sector all of those years ago – managing our home is truly an honour.”
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