
Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion.
With a focus on making life meaningful every day, residents enjoy a holistic, varied schedule of activities and events designed to promote their health and wellbeing. These include music and movement sessions, arts and crafts, as well as live performances, themed parties, animal therapy and minibus excursions to local places of interest.
The Spinney is...
Care Provided by The Spinney Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Spinney Care Home for full pricing details and T&Cs.
Contact The Spinney Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Lisa Wright(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Residents' visitors are always welcome. There are no restrictions around visiting times/days.
Parking
- There is limited on-site parking, however, parking is free and plentiful on Forest View.
The Spinney Care Home Reviews (74)
The Spinney Care Home has a Review Score of 9.7 (9.652) out of 10, based on 17 reviews in the last 2 years.
Over all time The Spinney Care Home has 74 reviews.
The home has a very homely feel and they even have a resident cat, lovely touch. We visited a number of homes and this was by far the best on many levels. We are very happy with the care our mother receives here. I visit practically daily so I know the staff quite well.
Excellent care provided for my father. Good nutritious food, good medical care and entertainment events organised.
The complex is always kept immaculately clean and the cook provides an excellent and varied menu. My aunt has put on weight and has never looked better for the last couple of years.
The staff deserve a big thank you and congratulations.
My mother has dementia and has been at The Spinney for 9 years since she was first diagnosed. We looked at a few other care homes and decided The Spinney was the best home for her and we have had no reason to think we were wrong. My only adverse thought is that it was a shame the previous manager moved to another home as she was excellent but that is in no way is a criticism of the present management, who we find very good and professional.
My mother visits The Spinney Care Home twice a week and stays for the day. This is a transitional phase during which she can become accustomed to live in the home as before too long she will require to become a resident. The staff of The Spinney Care Home have gone out of their way to make this successful. They are welcoming and kind and have helped to make the experience a resounding success. The excellent quality of food and the entertainment ensure that my mother always comes to the home feeling happy.
The staff do their utmost to ensure that all the residents are comfortable and happy. Each residents idiosyncrasies are catered for in a thoughtful way. The place is clean and well looked after and there is a lovely atmosphere in general - plus there is plenty of entertainment for residents.
My husband needed respite care whilst I had an operation. He suffers from dementia and was very agitated at being separated from me. He received good care and attention and his family visitors were given good access and consideration. We felt there was rather a lack of activities although our visits were not regular. His medical care was very well observed and we would certainly be glad to use The Spinney should we need to in the future.
Quality and attentiveness of the staff are generally excellent. I have huge confidence in the professionalism of the senior staff and this reflects on the attitude and levels of care from the junior members. Staffing levels can drop at weekends which occasionally impacts on the consistency of care. Quality and cleanliness of the home is excellent. No hesitation in recommending the home to others.
All of us in the family are very grateful for all they are doing with mum to provide a good quality of care.
My aunt arrived as a client/patient in 2007. Her sister had been a resident here and always said that should she ever need to go into care, The Spinney was where she wanted to come. I have been visiting her since her admission on a regular basis and I am extremely touched to see how much the staff seem to generously care for her and look after her. I am totally reliant on The Spinney staff to support and look after her as a family would do. I am not disappointed they are wonderful!
All staff are very kind and supportive.
My mother has been at The Spinney Care Home for over 8 years. During this time her condition has deteriorated and she is now bed bound. I find the care she receives to be first class by all the carers. The home always keep me informed if there is anything wrong with my mother. I cannot fault the place at all. Everything excellent.
We brought mum to The Spinney approx 2 ½ years ago as she had struggled to settle in her previous home. We found that at The Spinney the managers and staff were experienced, knowledgeable, caring and flexible. We were able to add home furnishings to her room and the staff were willing to do whatever it takes to help. Mum can be erratic at times, sleeping during the day and up at night, yet the management and staff have been flexible with her mealtimes and general care. We are very happy with the care she gets.
Very good carers and management who look after my father in a caring professional and loving manner.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (2)
- 15 May 2026
Residents at a care home in Chingford are embracing a new hip hop exercise class that helps to improve their mobility, strength, and coordination. Located on Forest View in Chingford,...
- 22 Dec 2025
Doris Griffiths, aged 101, felt quite the celebrity as she turned on the Christmas lights at the Chingford care home where she has been a resident for six years. Doris,...
- 14 Oct 2025
An aeroplane-themed celebration was the only way to go for model aircraft fan and former RAF serviceman, Ken Marsh, to mark his 100th birthday. A resident at The Spinney Care...
- 10 Aug 2026Organiser: The Spinney Care Home
- 13 Aug 2026Organiser: The Spinney Care Home
Accreditations
There are no accreditations posted yet for The Spinney Care Home.
Meet the Team (1)

Over 13 years ago, Lisa was interviewed on a Radio 4 programme, designed to show people the potential of being able to build a rewarding career in the care sector.
Shortly after, she joined a care home as a carer and never looked back.
Since then, Lisa has gained a wealth of experience in care homes, whilst also spending time in a nursing care home setting building valuable skills and knowledge. However, her passion has always been for residential care and supporting people to build and retain as much independence as possible.
In 2018 she joined our Spinney family as a senior carer before being promoted to our deputy manager in 2021.
Mum to Kayleigh, and Nan to granddaughter Ella, Lisa is married to her husband David and together they enjoy frequent walks in the Essex countryside, and city breaks exploring different cultures and cuisines. She also loves fresh flowers and enjoys brightening her home with her creative arrangements.
Speaking about The Spinney Lisa said: “The Spinney is my second home and I love spending time with our amazing residents, their loved ones and our dedicated team. There is nothing more fulfilling to me than knowing we are making a positive difference to the lives of each person we support and care for and I’ll be forever grateful I was introduced to the care sector all of those years ago – managing our home is truly an honour.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Spinney Care Home to verify any information. View our terms and conditions. The Spinney Care Home has an Enhanced Service -more info.