
Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

Outstanding care staff and wonderful management. A real home from homeJ C(Daughter of Resident/Service User)

She has been well cared for by staff, made friends with other residents and enjoyed the activitiesJ R(Goddaughter of Resident/Service User)

I couldn't have hoped for a better home for my sister than The Spinney.F C(Sister of Resident/Service User)

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion.
With a focus on making life meaningful every day, residents enjoy a holistic, varied schedule of activities and events designed to promote their health and wellbeing. These include music and movement sessions, arts and crafts, as well as live performances, themed parties, animal therapy and minibus excursions to local places of interest.
The Spinney is...
Care Provided by The Spinney Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Spinney Care Home for full pricing details and T&Cs.
Contact The Spinney Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Lisa Wright(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Residents' visitors are always welcome. There are no restrictions around visiting times/days.
Parking
- There is limited on-site parking, however, parking is free and plentiful on Forest View.
The Spinney Care Home Reviews (74)
The Spinney Care Home has a Review Score of 9.7 (9.652) out of 10, based on 17 reviews in the last 2 years.
Over all time The Spinney Care Home has 74 reviews.
The staff at The Spinney Care Home are very friendly and caring and have done their best to help my mother settle in the home. Nothing seems to be too much trouble, communication is great, there is a lovely atmosphere in the home, great to see all their activities on Facebook.
I visit my friend regularly. I find the staff very welcoming and professional no matter how busy they are. I know it has been difficult for them during the Covid status but they managed to remain calm and informative. My friend appears to have settled there and enjoys the exercise class.
I am very pleased with the care home my mother is in. Good activities, helpful staff, great food, good residents and not very far for me and the rest of her family can come and visit her, she is very happy since being there.
What a lovely place to live. My mum is very happy at The Spinney. She enjoys her food, which is a surprise because she has always been so picky! All the staff are very kind and patient. It is easy to communicate with The Spinney as phone calls and emails get quick responses. She has now been at The Spinney for seven months and I cannot think of even the slightest moan or complaint. I love the way that I get occasional emails telling a little story about her day and the regular postings on Facebook let me know what is going on. Visiting has been tricky of course, but it is made as easy as the rules will allow, during the pandemic.
On visiting my relative, I was made welcome and my friend with Alzheimer’s looked clean, well cared for and happy. Covid regulations were followed with everyone’s safety considered. My friend always seems happy when engaging with staff who treat her like a family member.
I spent three weeks in respite care and was patiently shown care home facilities. I was encouraged to join keep fit and other activities. Staff showed interest in me as a person and noticed my personal preference at mealtimes and showed concern about my wellbeing as nighttime approached.
A welcoming team that put Mum at ease right away, including the nice touch of a welcome basket with magazines and sweets she likes. The move to allow us to provide family photographs and a collage before Mum's arrival really helped break the ice. Given we cannot visits right now, I really welcome sight of photos of daily events on Facebook, which helps us keep abreast of goings-on. Thank you.
Mum has been at The Spinney for two and a half years, and from day one, Mum's care has been exceptional. I really cannot praise and thank the staff enough. It's been a tough year for everyone, and all the staff have been absolutely fantastic by supporting Mum both physically and emotionally, especially during these times when family members like myself cannot be there.
My mother has been a resident at The Spinney for well over a year now, and she is well and happy. This is largely due to the excellent care she receives from all who help to care for her at The Spinney who do their utmost to make it feel like a home from home. Care is one thing, loving care is the thing that makes the difference at The Spinney. 2020 was an unprecedented year, and the fact that my mother has continued to thrive through this time is a true credit to all concerned.
The Spinney staff have been absolutely marvellous over the last year, keeping us up to date with care factors and general information about my father’s condition, and how the home is coping with COVID-19 and its consequences.
Every resident at The Spinney is so treasured and special to us, their loved ones out here, that we invest huge trust in a care home such as this for their care, safety and health. In the 7 years in which my only sister has been resident there, that trust has been honoured from day 1 and it has been such a reassurance to know that every single day she receives such a high standard of care, both as an individual and as part of a very special community. I have observed not only a high standard of professionalism in all of the excellent staff and leadership but also a real sensitivity and concern for each resident as an individual and their needs. My sister feels so safe and secure there and it really is a home to her where she feels she belongs and all her needs are met, as well as a high quality community facility serving the varied needs of so many other residents. Every day I know she is in the best possible hands receiving the best possible care.
My father has been a resident since January 2020. I cannot praise all staff enough, the management are always ready to answer any queries and are happy to spend time doing so. The care staff are so kind and caring, not just with the work they have to do regarding their job description, but spending time to share a joke with Dad and us and always have a smile. Dad has put on weight since being there, the food is varied and plentiful, the chef is always happy to make sure Dad has food he likes. The activity team come up with imaginative ideas to keep all residents occupied. The whole building is spotless and well maintained. This has been a very challenging year for everyone but the residents have had the same high standard of care as before Covid. We have been able to have outside visiting when allowed and video contact when it was not allowed. Dad is very happy and has not once asked to go ‘home’, we thank everyone for everything.
So pleased she is there as are all her family.
Nothing seems to be a problem to the staff and they take it all in their stride. We cannot praise them all too highly.
The building is exceptionally clean, the food and cakes are freshly baked and is like beautiful home cooking.
This place has also been a great support for me to help me care for Mum.
Only downside, Mum has a wet room, but not very convenient for me to wash Mum. Could do with a shower in the bathroom.
10/10.
Engaging activities and professional entertainment.
We feel very lucky that we have him in The Spinney and it gives me so much peace of mind that he is there.
At the end of her life when the family spent their days with her, the staff on the dementia floor could not have been more caring or respectful.
I have no hesitation in recommending the Spinney Care Home as their philosophy of 'Exceptional Care without Exception' is what they are all about.
Staff are thorough and professional whilst remaining unfailingly caring and loving.
As relatives, we are made to feel welcome and comfortable. We have been involved in all decisions and delivery of care.
Managers are "hands-on", setting an example to staff as well as monitoring the high standards.
I cannot find fault in any aspect of care at The Spinney.
My suggestion: the front door needs a wheelchair accessibility button to hold it open while wheelchairs and people using walking sticks pass through. This is practical and not a luxury as management suggested.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (2)
- 15 May 2026
Residents at a care home in Chingford are embracing a new hip hop exercise class that helps to improve their mobility, strength, and coordination. Located on Forest View in Chingford,...
- 22 Dec 2025
Doris Griffiths, aged 101, felt quite the celebrity as she turned on the Christmas lights at the Chingford care home where she has been a resident for six years. Doris,...
- 14 Oct 2025
An aeroplane-themed celebration was the only way to go for model aircraft fan and former RAF serviceman, Ken Marsh, to mark his 100th birthday. A resident at The Spinney Care...
- 10 Aug 2026Organiser: The Spinney Care Home
- 13 Aug 2026Organiser: The Spinney Care Home
Accreditations
There are no accreditations posted yet for The Spinney Care Home.
Meet the Team (1)

Over 13 years ago, Lisa was interviewed on a Radio 4 programme, designed to show people the potential of being able to build a rewarding career in the care sector.
Shortly after, she joined a care home as a carer and never looked back.
Since then, Lisa has gained a wealth of experience in care homes, whilst also spending time in a nursing care home setting building valuable skills and knowledge. However, her passion has always been for residential care and supporting people to build and retain as much independence as possible.
In 2018 she joined our Spinney family as a senior carer before being promoted to our deputy manager in 2021.
Mum to Kayleigh, and Nan to granddaughter Ella, Lisa is married to her husband David and together they enjoy frequent walks in the Essex countryside, and city breaks exploring different cultures and cuisines. She also loves fresh flowers and enjoys brightening her home with her creative arrangements.
Speaking about The Spinney Lisa said: “The Spinney is my second home and I love spending time with our amazing residents, their loved ones and our dedicated team. There is nothing more fulfilling to me than knowing we are making a positive difference to the lives of each person we support and care for and I’ll be forever grateful I was introduced to the care sector all of those years ago – managing our home is truly an honour.”
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