St Theresa's Rest Home

6-8 Queen Annes Gardens, Bush Hill Park, Enfield EN1 2JN
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Top 20 carehome certificate
10 53 Reviews
  • St Theresa's Rest Home, Enfield
St Theresa's is a homely, award winning care home set in the lovely conservation area of Bush Hill Park, Enfield, London.

They look after only 24 residents and provide them with the highest standard of care. The building is a Victorian property sympathetically converted as a 'home away from home'. St Theresa's first opened its doors in 1953 and is situated close to the local shops and transport.

All staff are well trained, carefully vetted and recruited for skills in caring. Being a smaller care home enables St Theresa’s to provide care that fits the needs of each individual resident.

At St Theresa's, the smaller number of residents cared for allows staff to understand the changing care needs of each resident on a day-to-day basis. The residents also get to know each staff member well, which builds familiarity and trust. Many staff have been with St Theresa's for years, which helps residents feel secure.

Great emphasis is placed on creating a pleasant, homely atmosphere for residents. Special attention is given to the happiness and individual requirements of all residents. There is direct involvement of the owners in the management of the home.

St Theresa's has a visiting hairdresser, optician, dentist, chiropodist, GP's, district nurses and other health professionals.

The home has a 'Good' rating with the Care Quality Commission (CQC) in all areas of care (July 2016, February 2019).

St Theresa’s is highly regarded by both the local community and the medical profession.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1100

Competitive Fees. All Fees subject to assessment of Care need. Please contact us for an exact price for your requirements.

These prices are only a guideline, please contact St Theresa's Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Theresa's Rest Home

Person in charge

  • Mr Paul and Mrs Paul (Managers)

Local Authority / Social Services

Admission Criteria

  • Private and funded Residents are welcome.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • Parking available on the front driveway of the Home. Also no restriction to parking on the road itself.

St Theresa's Rest Home Reviews (53)

10

St Theresa's Rest Home has a Review Score of 10 (9.955) out of 10, based on 13 reviews in the last 2 years.
Over all time St Theresa's Rest Home has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Theresa's Rest Home
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Total of 53, showing 21-40
Review from David B (Son of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into St Theresa's Rest Home in February 2021. She had been in hospital for six weeks and prior to that, I had been caring for her at home. Her physical health at that time was poor, and she was unable to walk unaided usually, I moved her to a wheelchair. Since settling in, mum's health has
improved greatly, she has gained a little weight and is attempting to walk again without the use of a frame. She generally seems happy and relaxed. This is because of the great care she is receiving from the staff who really do hold her in their hearts. St Theresa's Rest Home truly is an excellent care home, and mum is very happy there.
Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you David, for your review.
Your mum now walks very fast indeed! Her comments can be hilarious and have our staff in fits of laughter.

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Review from Muharrem H (Son-in-law of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into St Theresa's in June 2019. We had spent a great deal of time choosing the perfect place and were not disappointed with our choice. It has kind, considerate and well-trained staff, a friendly environment, great food, lovely rooms and a wonderful garden. The communication between
the home and family was excellent, especially during the pandemic. They have had no Covid cases, and this was so reassuring. Sadly my mother-in-law passed away this year, but her complex medical issues were managed extremely well and allowed her to enjoy her last years of life to the full.
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Review from Helen P (Daughter of Resident) published on 26 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother selected St Theresa’s Rest Home as she liked the warm, friendly atmosphere that made her feel at home. She loves her room, the food and enjoys the beautiful garden. She has been there for over two years, and I am delighted with the excellent, kind and considerate care she has received from
the staff and the owners.
At 93, my mother has many medical issues, her behaviour is unpredictable, and she has difficulty communicating. At St Theresa’s, she is treated with respect, patience and compassion, with every effort given to preserving her dignity. Her numerous medical issues are managed efficiently and effectively, despite the time required to achieve this.
Communication with the family is excellent and hugely benefits our mother, also it was crucial during the lockdown. I can’t imagine how difficult it was for those caring for my mother, but they excelled themselves and continue to maintain an exceptional standard of care.
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Review from Kris P (Daughter of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into St Theresa's in 2019. It had been her choice to move to a rest home. I did lots of research and visits to find the perfect one for her. From day one, she was welcomed by staff and residents. She has a lovely room with lots of photos and possessions but more than anything, she enjoys
being in the lounge with others. The food is excellent with great meal choices. Mum looks forward to sitting with others for dinner. Pre pandemic, we could pop in at any time to see Mum. Obviously, Covid has changed things, but we have kept in close contact with her through FaceTime, phone calls, window and garden visits. The garden is beautiful. Mum loves sitting in the conservatory watching the weather and wildlife. The owners also manage the home. They are always available and regularly communicate with us by email and phone calls, especially through this difficult year. Mum's well-being has been completely catered for at St Theresa’s, but we still feel an important part of her life.
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Review from S N (Daughter of Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The owners were excellent from the start. We found the staff extremely helpful and caring.
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Review from Betty D (Cousin of Resident) published on 1 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited several homes in the area before choosing St Theresa's on the basis of warmth (literal and metaphorical), cleanliness (no Covid cases to date speaks for itself) and being efficient, without appearing patronising. In the five years she was there, neither I, nor my cousin, had cause to doubt
that my choice for her was the correct one. She was very well looked after, she loved her room, relished the food (the Christmas party was a joy) and when there was no entertainment, there were always the birds and squirrels to watch in the lovely garden. Friends and family were made to feel welcome anytime and I was always kept up to date regarding her health and welfare. I knew she was safe and happy in their hands until she passed away after a stroke in June.
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Review from Kevin T (Son of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at St. Theresa's for nearly 6 years now and has been looked after with the utmost care and compassion.
The owners are always there and have a consistent team of excellent care staff.
My father's health, appointments and medication have always been handled with great care and efficiency,
and I'm always called and notified of anything that they consider relevant.
Pre the current pandemic, relatives and friends are encouraged to visit at will, and I have never felt the need, or encouraged, to "make an appointment".
The confident and stringent measures that St.Theresa's employed this March (even pre Government guidelines) meant that they have to date had NO Covid-19 cases amongst both the residents and staff, which is an outstanding achievement and clearly illustrates their commitment.
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Review from R H (Relative of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having carefully reviewed a number of homes in the area, we chose St Theresa's as we found it a very caring/well-run home. The staff were very caring, thoughtful and friendly. My partner has been at the home for almost two years. I visit her at home every day.
The owner/owner-managers were around
all the time and most courteous, helpful and friendly at all times. I feel my partner was part of the St Theresa's family and would have no hesitation about recommending the home to others who are seeking an excellent care home for those they care for.
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Review from Catherine F (Daughter of Resident) published on 1 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a repeat review as my previous review only scored a 'good' and I think the service and care St Theresa's provides for my mother is, in fact, excellent! They show compassion and understanding every day, whilst being responsive to her needs. They've gone far beyond the care I expected. The managers
and their team are just brilliant!
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Review from May Edith B (Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 100% happy and satisfied with all aspects of care and facilities at St Theresa's. I would be pleased to recommend to anyone in need of care services.
I have been a resident at St Theresa's since March 2018.
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Review from Carrie B (Niece of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Theresa's is a special place. From our first visit, it was clear that the management and staff care about their residents in all aspects of their needs. The manager has been supportive of my family during a very difficult time, going above and beyond with her care, attention and professionalism.
The home itself is clean and welcoming with a lovely garden and a variety of activities for residents. The other residents always seemed happy, well cared for and content.
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Review from John W (Son of Resident) published on 3 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at St Theresa's for a year now.
We chose St Theresa's after carefully reviewing all similar homes in the area.
We find it a very caring and a well-run home.
We like the fact that the staff are experienced, thoughtful and caring when looking after elderly people.
The senior management/owners
are always present and available.
Overall, we have found St Theresa's a warm, understanding and caring home, and a place that I can trust to look after Mum well and safely.
We would have no hesitation in recommending this excellent care home for those of you looking for a place for your loved ones.
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Review from Susan W (Daughter-in-law of Resident) published on 9 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was at St Theresa's from April 2017 until she sadly passed away in February 2019.
The family chose St Theresa's after reading reviews of local care homes and visiting St Theresa's. Our first impression was of an extremely well-run care home with very caring staff. This proved to be
the case. My mother-in-law was looked after by a very happy and caring team. The management were excellent and the staff made her feel like one of the family. St Theresa's does not use agency staff so every member of the team knew my mother-in-law personally and she was so happy there. I cannot praise or recommend St Theresa's highly enough.
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Review from Gerry B (Sister of Resident) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at St Theresa's for the last 6 months and I can't express how thankful I was to find it. My sister was sixty-four and suffering from vascular mixed dementia and they have made her feel very welcome and safe. She loves the carers who are kind and understanding of her needs. I have
been extremely impressed with the management team who are always available with an open door. As you can imagine a very difficult time and they have been there to comfort and support me. I would not hesitate to recommend this home.
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Review from John O (Son of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum has been a resident for just about 12 months now.
St Theresa's has been a great choice.
All the staff are very caring towards Mum, who is not always the most co-operative resident.
Her medical needs are always seen to rapidly.
Mum always seems to be happy and content when we visit.
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Review from Les W (Son of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been at St Theresa’s for just over a year and I don’t think we could have made a better choice.
The first time I entered St Theresa’s, it felt comfortable, friendly and welcoming and was clearly very well run.
The manager and staff can’t do enough for my mother and they are always
happy to help with any issues
I would strongly recommend St Theresa’s to anyone looking for a care home for a member of their family.
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Review from Helen (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was here at St Theresa's Rest Home for 8 months and I am so glad that I chose this home for her. I could not fault any of the care that my mum received. She was happy and content the whole time she was here. Her last days she was treated with dignity and compassion and I was happy here rather
than in a hospital.
The manager and all the staff are second to none in the care industry and if any of my friends or family need a care home I would not hesitate to recommend St Theresa's Rest Home.
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Review from Norman T (Nephew of Resident) published on 2 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late aunt spent her last 2 years in the excellent care of the staff at St Theresa's.
Despite her ever-worsening condition she was always treated with dignity and given all attention necessary.
After reviewing several homes I chose the St Theresa's not just because of its rating but also because
I wanted her to stay in a smaller, friendly home where she would receive personal attention and remain part of a 'family'.
Of course, the facilities, cleanliness and food are excellent but it's the individual, personal care that is provided to residents that makes the home stand out.
I have no issues at all with any aspect of my aunt's care and greatly appreciate the staff's efforts in making her last years as comfortable as possible. I, therefore, have no reservations about recommending the home to others.
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Review from Chris R (Son of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my father was very happy at this home, all of the staff have been kind, considerate and caring.
Although my father was only here for fifteen months he felt very at home here.
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Review from Rosemary H (Granddaughter of Resident) published on 25 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I phoned various Care Homes in Enfield and found St Teresa's Rest Home to be the most helpful and the communication was clear and concise.
The family then visited St Teresa's and found it to clean, tidy, well organised and the staff helpful and chatty. The manager was very knowledgeable when discussing
my grandmother's medical needs.
My grandmother was not settling very well and was quite cantankerous. They got her eating and drinking (while she clutched her handbag) and she got her newspaper every day.
Throughout her stay, her carers were understanding and patient and she soon came round to her new surroundings.
Unfortunately, her health was deteriorating rapidly due to Anaemia and Kidney Failure and the manager was able to sort out visits from nurses to tend to her and Marie Curie ladies came to sit with her day and night, so when my grandmother did pass away in the early hours she was comfortable and with a friendly face. All we could have asked for. We couldn't have wished for a better care home.
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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for St Theresa's Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for St Theresa's Rest Home is calculated as follows: ( (148 Excellents x 5) + (7 Goods x 4) ) ÷ 155 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Theresa's Rest Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Theresa's Rest Home to verify any information. View our terms and conditions. St Theresa's Rest Home has an Enhanced Service - more info.