
This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)



This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)



The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia.
With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour nurse call system and are equipped with electric profiling beds and furnishings.
The home has a plethora of facilities, including a hair and beauty salon and cinema room, and outside residents can enjoy...
Care Provided by Whitby Dene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Whitby Dene for full pricing details and T&Cs.
Contact Whitby Dene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Salima Baidoo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Whitby Dene Reviews (61)
Whitby Dene has a Review Score of 9.5 (9.500) out of 10, based on 13 reviews in the last 2 years.
Over all time Whitby Dene has 61 reviews.
Excellent! My mum and dad are safe, happy and now able to get out. All staff friendly, helpful and brilliant at their jobs.
I found the home very clean and well equiped. The staff are friendly. My friend is happy with the level of care. Staff response is good when required.
I have had a wonderful experience with the number of staff at Whitby Dene. I found them to be helpful to me as well as my friend, who is a resident. The staff have all been caring, respectful and willing to do their very best to provide for the medical needs of all the patients and many times under difficult circumstances.
Lovely staff good clean facilities the garden is very nice. Father seems satisfied. He enjoys the food and snacks
My mum is a resident at Whitby Dene and I am very satisfied with her care. Everyone of the staff seem to care and really try hard to get to know each and every resident and most important "THEY CARE"
This was, without doubt, the happiest care home I have ever visited. Every staff member that I met was excellent in every way. The happiest caregivers that I have encountered. Their rapport with the patients is a joy to encounter. I came away extremely happy knowing that my friend was being cared for in such an exceptional place.
The Home Manager , The deputy manger and all the team at Whitby Dene Care home , have gone above and beyond to help my father, who has Alzheimer's , settle in . I have never seen him looking so fit and healthy . They are very friendly , nurturing and compassionate and I would highly recommend them .
All the staff in Whitby Dene cared for my dad, room 2, in every way needed. They all wanted him to enjoy his stay. They spent time and energy listening to him/talking about the books he had written/photos of his family. Encouraged him to eat/drink/walk. The staff acknowledged the residents when passing them. I have worked as an activities organiser so know what hard work it is to get people to join in. Your home is expensive but came highly recommended. Luckily, he had saved all his life. Thank you. We were made welcome at all times.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Whitby Dene Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I am very happy with the care my mum is receiving at Whitby Dene. She has settled in very well. All the staff are brilliant and really care. My mum's very happy there.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Whitby Dene Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Whitby Dene care home have been caring for my husband for past month. I have nothing but praise for all of them. What a great team they are, friendly, warm, kind, collaborative going above and beyond to make my husband happy and feel at home, with activities, food etc. The nursing care I have seen exceeds much of what I have seen in local NHS hospitals here the patient comes first. From top to bottom Whitby Dene staff deserve a medal. Thank you all.
Two particular staff members are and have been amazing especially at mums passing.
All the carers are so kind and considerate and do there very best especially being so short staffed
All staff are approachable, attentive, kind and compassionate to all my mothers needs. Nothing is too much effort. Whenever we ask any questions they are so responsive and meet us with care and attention. It was such a hard decision to put our mum into a home and the staff have helped us to come to terms with this. Thank you.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team
I always get an update regularly regarding my mum's health status though my mum is on palliative care. I am very satisfied and grateful to all the staff and to the quality of care given to my mum. This care is reflected on my mum's facial expression though she can't express it verbally, every time me and my brother visit her.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team
The staff at Whitby Dene are amazing. It must be such a difficult job both physically and mentally and yet they apply themselves with such professionalism and good spirit. I am always met with smiles and wonderful manners from the staff and this doubtless leads to a pleasant atmosphere for the residents too.
Lovely staff. Carers well looked after. My dad is very happy at Whitby Dene.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team
The staff are very helpful and welcoming when I visit him and he is comfortable and happy there.
It has been a difficult time recently when my wife, his sister died.
But he seems to be relaxed and content now.
Everyone there is most supportive of both him and myself.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team
Our mother was initially placed in Whitby Dene after breaking her arm and was allocated by the local council. She has now been there for 3 months and it is likely she will remain there long term. Even though the home is out of borough, and it would be far easier for us as a family to have her back in her own borough, nearer to us, we made the decision to keep her at Whitby Dene as we do not believe we would find anywhere that matches the care, or the overall harmony of the home. Our mother is taken out on frequent trips to a local café/pub/garden centre and there are continual activities being held in the home each day (dominoes/games/art and craft/music/piano playing etc). Our mother is never lonely or bored and the staff are friendly, warm, and caring. It has been a home from home and we cannot thank staff enough for the extra lengths they go to to make the residents stay a happy one.
Thanks to everyone at Whitby Dene. We really appreciate what you do.
Whitby Dene Care Home reception area was also welcoming, clean, fresh and airy.
Mum was a resident for a one-week respite and I believe she was well cared for. I would definitely recommend this care facility.
I have always found the home to be clean and tidy and my mother's room spotless. The staff are friendly, from the bottom to the top and are always helpful with any small matters that occur. I am kept updated by the home should there be a problem regarding her health and well-being.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Whitby Dene.
Accreditations
There are no accreditations posted yet for Whitby Dene.
Meet the Team (1)

I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have gotten to where I have. You still get challenges – every family and new resident is different, every person is an individual, and, initially, families can be worried about putting the care of their loved one into the hands of people they don’t know. Gaining people’s trust takes time, but it is one of the most important things we do.
Aside from supporting new families and residents in the home, day-to-day, I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable, they must feel at home. In which case, we’re doing things right!
Frequently Asked Questions about Whitby Dene
What types of Care is Whitby Dene registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitby Dene have?
There are 60 Single Rooms.
What are the Facilities & Services at Whitby Dene?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Whitby Dene to the centre of Ruislip?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitby Dene to verify any information. View our terms and conditions. Whitby Dene has an Enhanced Service -more info.