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Care Provided by Knoll House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Knoll House for full pricing details and T&Cs.
Contact Knoll House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Silver Tree Care Ltd
- Private Owned
Person in charge
- Theresa Martin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (3)
Visiting
- The home have protected meal times in place, therefore request that visitors do not visit between 09:00 - 10:00, 12:30 - 13:30, 17:00 - 18:00
Parking
- Private car park onsite
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Knoll House Reviews (15)
Over all time Knoll House has 15 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Knoll House
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Review from Peter V (Resident / Service User) published on 28 September 2023 Submitted via Postal Card•
Overall Experience
I have had a great time here, especially during the day.
I have had a great time here, especially during the day.
Review from Peggy V (Resident / Service User) published on 28 September 2023 Submitted via Postal Card•
Overall Experience
Staff are very helpful. Always smile. Treat us like family. I am very happy.
Staff are very helpful. Always smile. Treat us like family. I am very happy.
Review from Francis B (Resident / Service User) published on 28 September 2023 Submitted via Postal Card•
Overall Experience
The staff are very good. They are looking after me very well.
The staff are very good. They are looking after me very well.
Review from S M (Next of Kin) published on 13 September 2023 Submitted via Review Postal Card•
Overall Experience
One of the things I appreciate is the continuity of staff. It is so important that elderly, vulnerable people see familiar faces on a daily basis. The staff at Knoll Houe are very attentive and give focused one-on-one care.
One of the things I appreciate is the continuity of staff. It is so important that elderly, vulnerable people see familiar faces on a daily basis. The staff at Knoll Houe are very attentive and give focused one-on-one care.
Review from Joanne S (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card•
Overall Experience
Knoll House have been caring for my dad since November 2020. I have always found the staff and carers to be extremely helpful and caring, both towards my dad as a resident and myself as his family. The facilities are good and all residents seem happy and content. The carers are all really attentive...
Knoll House have been caring for my dad since November 2020. I have always found the staff and carers to be extremely helpful and caring, both towards my dad as a resident and myself as his family. The facilities are good and all residents seem happy and content. The carers are all really attentive towards my dad and I am confident that he is well cared for. The management are also really helpful and always available to discuss any matters relative to my dad.
Review from J W (Resident / Service User) published on 12 September 2023 Submitted via Postal Card•
Overall Experience
Staff are very kind, always help and smile.
Staff are very kind, always help and smile.
Review from Barbara W (Wife of Resident) published on 2 September 2023 Submitted via Review Postal Card•
Overall Experience
My husband appears content staying at Knoll House (has advanced Alzheimer's). I am happy with the care he receives here. The carers treat him with respect and kindness and see to all his personal needs. He always looks clean and well dressed. Am kept up to date with his medication needs and always...
My husband appears content staying at Knoll House (has advanced Alzheimer's). I am happy with the care he receives here. The carers treat him with respect and kindness and see to all his personal needs. He always looks clean and well dressed. Am kept up to date with his medication needs and always informed if there are any problems. I feel very welcome when I care to visit him, as do the rest of the family.
Review from P W (Partner of Resident) published on 31 August 2023 Submitted via Postal Card•
Overall Experience
We placed my partner in Knoll House as it was so convenient to visit. He has settled in very well. He has a very nice room overlooking the garden.
We placed my partner in Knoll House as it was so convenient to visit. He has settled in very well. He has a very nice room overlooking the garden.
Review from K J (Resident / Service User) published on 23 August 2023 Submitted via Postal Card•
Overall Experience
My care needs are met. Staff are lovely, pleasant and happy.
My care needs are met. Staff are lovely, pleasant and happy.
Review from T J (Daughter of Resident) published on 7 December 2020 Submitted via Website•
Overall Experience
My mother is currently cared for by Knoll House having been ejected from two previous care homes who could not meet her challenging needs (complex dementia). The staff at Knoll House have shown nothing but love, care and compassion towards my mum. The staff got to know my mum quickly and they...
My mother is currently cared for by Knoll House having been ejected from two previous care homes who could not meet her challenging needs (complex dementia). The staff at Knoll House have shown nothing but love, care and compassion towards my mum. The staff got to know my mum quickly and they respond to her sometimes challenging needs with expertise. They respond to any differences in her behaviour quickly, always looking for any potential underlying cause for this change (e.g. environmental or health) and respond accordingly, instead of just putting it down to her 'having dementia'. Although it has been difficult not visiting Mum during the Pandemic I cannot praise enough the tenacity of the Home Manager to ensure that they have not been bullied into practices (by other agencies) that would otherwise put my Mum and other residents in danger. Something for which the manager and staff should receive praise and recognition. I cannot recommend this home highly enough.
Review from Lynda B (Daughter of Resident) published on 7 July 2020 Submitted via Website•
Overall Experience
I began searching for care homes about 6 months prior to my father going into residential care. I went with a friend who had been a palliative carer, of all the homes we saw Knoll House best suited my dad's immediate and long term care needs. Dad had Alzheimer's and I had found it quite difficult...
I began searching for care homes about 6 months prior to my father going into residential care. I went with a friend who had been a palliative carer, of all the homes we saw Knoll House best suited my dad's immediate and long term care needs. Dad had Alzheimer's and I had found it quite difficult to find a home that could take him and keep him safe. It is a small care home and I knew my once shy Dad wouldn't get lost amongst other residents. I cannot praise highly all the highly experienced staff who attended to Dad. They really did treat him as one of their own. Even laughing at his awful jokes! They were used to his little ways and embraced them.
Due to COVID restrictions, it was the Knoll staff who were with him at the very end of his life. My brother and I were greatly comforted by the fact that we knew he was being cared for by staff who really cared for him and his comfort and dignity.
Review from Natalie R (Daughter of Resident) published on 31 July 2019 Submitted via Website•
Overall Experience
A lovely place for my mother to live out her final years. She is well taken care of and I can't thank them enough.
A lovely place for my mother to live out her final years. She is well taken care of and I can't thank them enough.
Review from Gemma L (Daughter of Resident) published on 8 May 2019 Submitted via Review Postal Card•
Overall Experience
A fantastic care home, run professionally and efficiently with a wonderful team of carers who support, care and look after my mum with the utmost care and respect.
I cannot praise Knoll House enough, a homely, clean and well-organised home with fantastic, home cooked food.
I cannot praise Knoll House enough, a homely, clean and well-organised home with fantastic, home cooked food.
Always clean and tidy...
A fantastic care home, run professionally and efficiently with a wonderful team of carers who support, care and look after my mum with the utmost care and respect.
I cannot praise Knoll House enough, a homely, clean and well-organised home with fantastic, home cooked food.
Always clean and tidy and the garden has recently been renovated and is a beautiful place to be able to sit in the sun.
I cannot praise Knoll House enough, a homely, clean and well-organised home with fantastic, home cooked food.
Always clean and tidy and the garden has recently been renovated and is a beautiful place to be able to sit in the sun.
A *!!
Review from Pat W (Friend of Resident) published on 4 December 2017 Submitted via Review Postal Card•
Overall Experience
We were concerned when our friend had to move from her care home as it was closing. However, when we arrived at Knoll House to meet her on the day of moving in, we were soon reassured. There was a great family atmosphere and all the staff we met were friendly and supportive of the residents and...
We were concerned when our friend had to move from her care home as it was closing. However, when we arrived at Knoll House to meet her on the day of moving in, we were soon reassured. There was a great family atmosphere and all the staff we met were friendly and supportive of the residents and also made time to talk with us. Our friend was welcomed in like one of the family and had settled very well.
Nothing is too much trouble for the staff and their patient and caring attitude is fully appreciated by all living at Knoll House.
Review from H F (Daughter of Resident) published on 30 March 2016 Submitted via Review Postal Card•
Overall Experience
My dad moved into Knoll House in January 2016. He has advanced stages of dementia and it can be very challenging at times, the staff have been very kind, caring, patient and understanding towards my dad and the family. We visit every single day and each day is different. The staff are always on...
My dad moved into Knoll House in January 2016. He has advanced stages of dementia and it can be very challenging at times, the staff have been very kind, caring, patient and understanding towards my dad and the family. We visit every single day and each day is different. The staff are always on hand to help or just listen. They do the best they can. The rooms are nice it's just a shame no en-suites, lovely country quiet position overlooking fields. It's a nice small homely feel care home. I would really recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 April 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Knoll House.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Knoll House
What types of Care is Knoll House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Knoll House have?
There are 16 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Knoll House?
Own Furniture if required, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Knoll House to the centre of Dunstable?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knoll House to verify any information. View our terms and conditions. Knoll House has a Basic Service -what a Basic Service includes.