Milton Ernest Hall Care Home

Bedford Road, Milton Ernest, Bedford MK44 1RJ

Milton Ernest Hall Care Home, Bedford, Bedfordshire
Milton Ernest Hall Care Home, Bedford, Bedfordshire
Milton Ernest Hall Care Home, Bedford, Bedfordshire

Milton Ernest Hall was built in 1856 and is the only country house designed and built by the noted architect Sir William Butterfield. An impressive Grade I Listed former Home to the Starey family, it is now beautifully refurbished to retain its character. As well as many years as a private residence, the house has been a base for US Armed forces during World War II and a country house hotel.

The Hall stands in sixteen acres of landscaped grounds within the picturesque village of Milton Ernest, five miles north of Bedford, eight miles from Rushden and about an hour from London. Despite its village setting, Milton Ernest Hall is accessible, with convenient access to the A6 trunk road with public transport links.

Extremely spacious en-suite bedrooms, suites and companion room, all fully furnished and tastefully decorated to a high standard. All rooms have private direct-dial telephones, electric profiling beds, television points, a lockable facility for valuables, a nurse call alarm and smoke detectors.

The home provides personal and nursing care on a long term, convalescent and short stay basis. Twenty-four hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in this area of care. All specialist equipment is available.

All Majesticare’s homes put residents’ choices first, and at Milton Ernest Hall you are free to eat your meals in dining rooms or in your own room. Happy to provide meals for visitors as well for a nominal charge. Fresh home-cooked food is nutritionally balanced and caters for special requirements such as vegetarian or soft foods.

Group: Majesticare

Person in charge: Rosetta Goodman (Home Manager)

Local Authority / Social Services: Bedford Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 29

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Milton Ernest Hall Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 10 Nov 2017

Thank you for viewing our Home. We currently have one vacancy please contact the Home Manager, Rosetta for more information.

Reviews

9.7 Milton Ernest Hall Care Home has a Review Score of 9.7 (9.667)

The Review Score of 9.7 (maximum of 10) for Milton Ernest Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Milton Ernest Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Milton Ernest Hall Care Home is calculated as follows: ( (113 Excellents x 5) + (54 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Milton Ernest Hall Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 10 Reviews ÷ 5.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Ernest Hall Care Home?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Ernest Hall Care Home

  • Daughter of Resident/Service User
    7
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

It's 12 months now since my first review of the nursing home. In that time my life has been turned around and my energy for living has gone up 100%. I don't have to worry any more when I want time away as I know Carol is being well looked after. During the last 12 months, I decided to become a volunteer as I am there nearly every day. Being a volunteer gives me time to chat to other residents, be an assistant carer on trips out to the various places they have been to over the past year. It’s quite funny when someone other than my wife Carol goes out, when we get back they thank her for the loan of her husband. She feels very proud of that. I also get involved with the entertainment team, playing games, flower arranging etc. etc. It's certainly been a new adventure for me. I have gained empathy and confidence to chat to someone on a positive note if they are feeling sad, as I was very sad last year. It is great to be able to give something back.
I have the greatest respect for all staff, a great team of people.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good home with excellent nursing care. Carers come and go and some carers use of English language is not easy to understand which is not easy for the elderly.

Milton Ernest Hall Care Home is a beautiful building, the plumbing is a problem as it is ancient. The food is excellent!!

The minibus has finally managed to obtain another driver, which is necessary so the elderly can be taken out.

We have a wonderful life enriching team which is great when you sit in a chair all day.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The carers and management are always happy to discuss any queries the family have. Mum has settled in with the help of the caring staff.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very grateful for the care given to my mother throughout her 3 and a half years stay, especially when she arrived at a low ebb and during subsequent health issues. It is an amazing historical house and all the rooms are individually decorated which helps to create a real home. The senior staff are very approachable and responsive and they work very hard to maintain a high standard. My mother appreciates all staff and is fond of several of the team. She has responded well to the activities and entertainments and I have been willing to join in the major social events.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

In July Milton Earnest Hall held their annual Summer BBQ. This is the 3rd year in a row that I have attended with my mother who is a resident at the home. Each year it gets better and better. The effort made by all the staff is incredible. This year we had the Glen Miller Band, a singer, Urban Safari, Ice Cream Van, Shetland Pony rides, Bouncy Castle, Tombola and a raffle as well as the BBQ, and the sun came out. It was a lovely day for all the residents and relatives to enjoy. I cannot thank the staff enough for the tremendous effort made not only for this event but for their enthusiasm with all the activities they arrange for the residents (and there are lots).

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

In the last 2 years since we have been associated with the home, they have an annual BBQ which is themed. All the residents, family, friends and staff turn out. The staff whether on duty or not all pull together and make a really special day.
Having good weather to appreciate the lovely grounds the home is set in makes it perfect.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have known this care home for about 12 months and I can report that it is generally excellent. Well organised, well run with enough staff and management, with an excellent general environment and staff variations. I enjoy going there to visit my wife which I do most afternoons. They provide good entertainment with games and music in the afternoon and there is ample opportunity for such recreation as is feasible for the residents. My wife has been there for almost a year, suffering from dementia and she was relatively content given that she must live in a care home. The administration is really very good as compared with other care homes that I have seen.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What an amazing place! Cannot believe how lucky we were to be able to move our mother to Milton Ernest Care Home for her final few weeks of her life. The care was shown to her and to us as family/other visitors was wonderful. The management was especially helpful and obliging. We wish so much that she could have come here earlier so that she could have enjoyed the facilities available to her, sadly she was bed bound.

Just like to say huge Thank You to all the staff who tendered to our mother's needs with such kindness.

Our true thanks

xx

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In the past four years, I have always found the staff to be patient, cheerful and friendly. The activities and entertainment organised are well received. The home itself is clean and tidy and a "bright" place to visit.l The catering is of a good quality and standard.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum is very well cared for. She is always clean, fresh and well presented. Her room is bright and cheery. Good home-cooked food and the staff are lovely. Always lots going on, outings and entertainment.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Emmott, Business Development at Milton Ernest Hall Care Home responded to this review on 24 Nov 2016:

We are really proud of the team at Milton Ernest Hall and are delighted that you are so happy with all aspects of the home.

In March 2016 mum asked us to find her a residential nursing care home near Bedford. Although living on her own for the past 35 years, a recent spell in hospital with respiratory problems, many other ailments and a fall resulting in a broken wrist, the need to find the right new home was urgent and decisions needed to be made under pressure. My husband searched the internet to discover a shortlist. A visit to Milton Ernest Hall within 24 hours and an assessment carried out by the care home manager the next week were all positive. The following week she moved in.

The last 2 months she and us have adapted to the change of lifestyle. The whole family is convinced the right choice was made and we are most indebted to all the staff at the home for their sincere and professional endeavors to make this happen. If you have similar problems please visit Hilton Ernest Care Home and see for yourself. My mum is looking forward to the future having had her dignity restored as she starts on her 99th year.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

For 6 months in 2014-15 my father was a patient there and was very happy with the care. Just relinquished regular GP visits to home. Feel current staff very caring and supportive.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mum stayed st Milton Ernest Hall following her discharge from hospital until she passed away (approx 6 weeks). All staff were very kind and caring towards her, to all her family and visitors. We were immediately made to feel welcome and we visited every day that she was there. Nothing was too much trouble for anyone and the atmosphere was always friendly and welcoming.

How likely would you be to recommend Milton Ernest Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

It's nice being able to get out and walk around the grounds. The staff are all very helpful. Also I like to go out on trips in the minibus.

How likely would you be to recommend Milton Ernest Hall Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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