Milton Ernest Hall Care Home

I am very happy with the care my brother receives here. The carers are cheerful, and the nurses are very caring. Food becomes very important, and there is always a choice of home-cooked food. Small portions would be appreciated - a large place is overwhelming. My brother worries that at times the care facilities don't have enough colleagues to share the load. Milton Ernest Hall is a beautiful building with lovely grounds. Always well presented, the Hall is welcoming on arrival.

I have been visiting my friend in this care home for over a year. I can honestly say I have always found the staff to be wonderfully caring, and genuinely interested in residents comfort.To be subject to such demanding requirements and still maintain a cheerful demeanor ,which definitely affects the well-being of the residents, is totally praiseworthy.

I have power of attorney for a resident at this care home. He came to the home after a long spell in hospital which traumatised him greatly. During his hospital stay he acquired a grade 4 pressure sore which was getting frequently infected. He arrived at the home in October 2025 and was welcomed with open arms. The actual transfer plans were difficult and had to be delayed a number of times due to the hospital not being prepared for transfer.

His sore is now almost healed and he has not had another infection since he arrived. He is now at the stage where he is nearly ready to mobilise. He loves the food and the care has been second to none. I, as a visitor, am welcomed with smiles. All of my queries are answered fully and in a timely manner. I have been a care manager and nurse for much of my life and have also worked for the CQC so I don't write this review lightly. The home itself is beautiful with grounds that help the positive factors for both the residents and visitors.

My husband initially spent 3 weeks respite care at Milton Ernest Hall Care Home, nearly 2 years ago, when he was soon made 'part of the family'. When, a few weeks ago, I realised that I could no longer care for him on my own at home. I had no hesitation in contacting Victoria to ask if he could come back on a permanent basis, and he and I were welcomed back with open arms. The staff are amazing, and despite his often 'challenging' behaviour due to advanced dementia, they just know how to calm him down. He loves his food and enjoys outings to local country parks and going out for pub lunches. A special thank you to his 'special carer' who goes above and beyond with her love and care for us both.

It's a happy place. It is always a pleasure to visit. The staff members are genuinely caring and connect with all the residents. From meeting a number of the residents, I feel they are enjoying a place having a warm and friendly ambience.

My father has had and is having wonderful care from the staff especially Sarah and Kelly. He loves all the staff at the home and is very happy to be here. He does also enjoy going out to lunch with me!

Our experience with Milton Ernest Hall is very positive. The staff are all so friendly and caring I cannot fault them. My husband Henk has been very happy there. It is a warm and cosy environment with lovely rooms to sit in. Food is also very good and served in the beautiful dining room. So all I want to say thank you so very much. Kind regards Henny Kroon

From the pre admission meeting to moving day everyone involved at the home have been excellent and professional. Sadly after only a short stay my mother passed away and the way her death was managed gives my family great comfort. My father is still there and his care is of a very high standard. The accommodation is clean and well appointed. All the staff have been friendly and welcoming.

He loves all the staff who are all kind and caring without exception.

As family we are always made welcome

The staff are super friendly and helpful. They really do make you feel like part of the family and I am enjoying getting to know them all and the other residents.

This is the second home/nursing home we have entrusted to look after Dad. The standards and facilities are significantly better than the first! Friendly, approachable and responsible staff from carers to senior managers. Excellent facilities and good visiting arrangements. What more could a family member ask for? Thank you Milton Ernest Hall Care Home.

After seven months of dedicated nursing, she is now free of the ulcer. She is very happy and calls Milton Ernest Hall her home. She gets on well with staff and residents and it is the best thing she ever did to come and live at Milton Ernest Hall, thank you.

I highly recommend Milton Ernest Care Home.

Friendly, caring and compassionate staff, nurses care and admin/reception who genuinely look to fulfil the wishes of residents and take good care of them. Communication with family is good. Food is good quality and special accommodations are made without fuss to cater for preferences. Residents go for regular outings to a range of different local places, and the home often hosts events and brings family and the local community in. We are very happy with Milton Ernest Hall.

The grounds and building are very attractive.

Every time I come here I enjoy a warm welcome and find my friend happy and excited to tell me what she has been up to. I wish all establishments came up to your standard.

This place I now call my home is very, very special to me.

Since my mum moved into Milton Ernest a year ago as a fairly high-dependency resident, she has always been treated with care and respect by all the staff. She always seems happy and never has any complaints when I visit. There are no set visiting times, so I am often able to turn up unannounced after work and always find the staff to be very professional in their attitude towards both myself and the residents, creating a relaxed atmosphere for everyone. Relatives are regularly updated with all the activities put on for residents and I feel it to be a well-run, well-managed, and safe place for my mum to spend the latter years of her life.

Thank you for looking after my mother so well.