Milton Ernest Hall Care Home

Bedford Road, Milton Ernest, Bedford MK44 1RJ
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9.8 79 Reviews
  • Milton Ernest Hall Care Home, Bedford
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Care Provided by Milton Ernest Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1540 – £2035
  • Self-Funded Residential Dementia Care: £1540 – £2035
  • Self-Funded Nursing Care: £1540 – £2035
  • Self-Funded Nursing Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Residential Care: £1540 – £2035
  • RESPITE Self-Funded Residential Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Dementia Care: £1540 – £2035
The price(s) shown are provided by the care home. Contact Milton Ernest Hall Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Milton Ernest Hall Ltd
  • Privately Owned

Person in Charge

  • Victoria Hornibrook (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (23)
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Milton Ernest Hall Care Home Reviews (79)

9.8

Milton Ernest Hall Care Home has a Review Score of 9.8 (9.830) out of 10, based on 17 reviews in the last 2 years.
Over all time Milton Ernest Hall Care Home has 79 reviews.

Overall Experience
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Date Published
  • 79
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  • 17
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Reviewer Connection to Milton Ernest Hall Care Home
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Total of 79, showing 41-60
Review from Geoff L (Resident) published on 13 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay at Milton Ernest. The staff and care team are friendly and helpful and my room is nice here. I enjoyed coming to the lounge activities and socialising mixing in with the people here and getting to know them.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeIt is a pleasure to have you stay with us at Milton Ernest Hall. Thank you for your kind words and your review.
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Review from Amanda B (Niece of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed indeed with the warm welcome from the staff. The relaxed atmosphere. The room is pleasant, light, airy and very clean. My aunt seems content. Well cared for and wanting for nothing. Requests to make her room move personable were well received by staff.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeThank you for your comments. The team at Milton Ernest Hall really pride themselves on providing great care and I am glad we were able to help with making her room feel more like home.
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Review from Tracey B (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place with beautiful grounds. Staff seem to be very nice and helpful. Took Dad a while to settle due to Covid restrictions but once he was able to mingle with the other residents he was much happier. Lots of activities to keep him occupied.
Reply from Mawson Chipchase, Business Development & Marketing Lead at Milton Ernest Hall Care HomeThank you for your review. We are so lucky with the beauty of Milton Ernest Hall and its grounds. Providing stimulating activity and entertainment is so important for health and wellbeing.
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Review from Rebecca S (Granddaughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Ernest have been nothing but accomodating. My relative came here during the pandemic. Visits in lockdown have been fantastic. No matter when I have phoned or spoken to staff I have the same professional and caring responses.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeThank you, I will make sure that the team are aware of your kind words. They really do take pride in caring for the residents.
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Review from P B (Grandson of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely nursing home. Staff are ever so helpful, courteous and kind.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you so much for the lovely comment, it is much appreciated by us all.
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Review from G F (Sister of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very friendly.
They always make me feel welcomed.
They answer any queries I have.
Reply from Mawson Chipchase, Business Development & Marketing Lead at Milton Ernest Hall Care HomeThank you for your comments, we really do have a great team.
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Review from J D (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Ernest Hall and all its staff have shown great care and compassion whilst caring for my father. Staff are very professional and supportive in very difficult circumstances. My regret is that Dad was a resident for only two months at the very end of his life and unable to fully appreciate all aspects
of the care on offer. Milton Ernest Hall feels like a family home and relatives are treated as part of the family.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you, J D, for your lovely comment, it is much appreciated. We could not have done our work without all your support.
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Review from D G (Son of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and carers are very loving and considerate and show great concern for the mental and emotional welfare of the residents as well as their physical wellbeing.
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Review from Mary T (Daughter of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived here for over four years and was cared for very well. She was extremely ill when she arrived but the nurses managed to greatly improve her quality of life. When we visited it always felt as if we were coming into a home and not an institution, the staff were always friendly and always
had time to chat to you and one really felt that they worked as a team to do the best for the residents. The manager and nurses knew my mother very well and were always ready to listen and answer our questions.
Over the last seven months, the manager and all the staff worked incredibly hard to keep the residents safe and keep their spirits up in very difficult circumstances.
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Review from Ian G (Son of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Milton Ernest Hall for four and a half years before she passed away at the age of 100. When she entered the home, we thought she had only weeks to live, but thanks to the incredible care provided she was able to live so much longer. Coronavirus provided a considerable challenge both
to us and the care home staff, but they rose to the challenge and did what they could to facilitate our contact with her. It made such a difference to have confidence that she was looked after well right to the end.
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Review from Neil R (Son of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy to recommend this care home unreservedly.
My mother moved in just as lockdown started in March. Despite knowing none of the carers, and being cut off from friends and family, she was quickly befriended by the carers.
Staff genuinely know Mum well, and are able to lift her spirits even when
she’s not at her most co-operative. Several health issues require close monitoring, but the nurses have had these under control from day one. The activities team is very hard-working and creative, and we love to see their photos of Mum.
Despite lockdown restrictions and the risk of sudden staff shortages, the home manager and her team have stayed cheerful, maintained an enviable standard of care, and kept relatives updated with regular news emails. Majesticare’s policies also encourage continuity of care, with a focus on staff reward and retention, avoiding temporary staff who don’t know the residents.
Milton Ernest Hall is not cheap, but I believe it still offers good value for money.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for the lovely comment Neil, it is much appreciated.
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Review from S S (Daughter of Resident) published on 8 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Ernest care home is run by an amazing manager, and all her staff are caring, and helpful. The activities staff are very tentative, thoughtful and keep everyone occupied under theses crazy times. The home has kept us fully informed at all times regarding their safety measures with regards to covid19.
They have dealt with this in a professional manner, considering how challenging this must be. Each and every one of the staff is amazing!
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for your lovely comment; staff read the reviews and often say how lovely it is to feel appreciated.
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Review from J L (Daughter of Resident) published on 8 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I looked around several homes in the area for Mum. I live in London - Milton Ernest was the last home I saw and knew immediately this would be the place for Mum. Unlike most of the other homes I saw, the staff were warm, friendly and fun. When Mum went there after two horrible months in the hospital,
they were all patient, kind and caring. Her health has much improved. They genuinely care about her, and I thank them from the bottom of my heart for their true care.
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Review from Peter W (Son of Resident) published on 14 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident for over a year now and she has been looked after very well by all members of staff, it did take some time for her to settle and all needs have been dealt with by all the staff who have helped to make it a place where she is happy. Her family are always kept unto date with
any changes via newsletter and encourage visits where possible. During the current pandemic, the home has gone to great lengths to keep all the residents and staff safe.
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Review from A G (Daughter-in-law of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, good facilities.
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Review from T H (Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have enjoyed the facilities of Milton Ernest Hall for several years, and have been very pleased to be looked after here!
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Review from F B (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Milton Ernest Hall Care Home in September after spending a month in hospital after having treatment for chest and urine infections amongst other health issues. My dad was at end of life and was at the home for the appropriate care. The staff and care was exceptional, and during the last
two days before he died the staff extended their support to my sisters and I, which was such a comfort. We couldn't thank them or recommend this care home enough. Outstanding.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for your lovely comment it is much appreciated. I am pleased that you and your sister felt supported in such a difficult time.
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Review from J B (Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thoroughly enjoyed respite break. Staff pleasant and helpful. Good meals. Didn't experience hotel side as confined to bed.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for your comment, looking forward to seeing you at our next event.
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Review from C W (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly mum passed away in August this year but I'd like to reflect on her last year which was spent (following a stroke) at Milton Ernest Hall Care Home. Mum was happy there. She was treated with respect, dignity and genuine love. She enjoyed chatting with the staff. She particularly enjoyed the meals
and snacks which always appeared at the right time. Staff had time for mum and would do anything for her and with a smile.
The atmosphere was always one of calm organisation yet there was a happy buzz of activity.
Residents were treated to lots of different activities every day. Mum's final year was a good one.
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Review from E C (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over 5 years, during which time staff have adapted to her changing needs. Senior staff are very responsive to any comments and proactive as far as her health and wellbeing are concerned. Management are very accessible and continually provide a full complement of well
trained and caring staff. The 'hall' gives a real impression of a home rather than an institution. Activities have become recognised as a vital part of care, with a rolling programme provided by dedicated staff, who also try to draw in the local community for special events.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Milton Ernest Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Milton Ernest Hall Care Home is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 200 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Milton Ernest Hall Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milton Ernest Hall Care Home to verify any information. View our terms and conditions. Milton Ernest Hall Care Home has an Basic Service - more info.